Jobs in Canada

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Added 2 days ago
RC
Senior Program Manager
Randstad Canada
Toronto, ON
- $160 to $180 CAD / hour
- Contract
This role is based in Toronto, with a hybrid work model requiring two days per week in the office
Added 2 days ago
V
Financial Systems Manager
Vencora
Toronto, ON · Canada - Toronto, ON
- $140,000 CAD / year
- Full-time
We are looking for a Financial Systems Manager who will report to the Portfolio Director of Finance. The successful candidate will be responsible for working closely with the finance and IT…
Added 2 days ago
EL
Senior Project Manager
Empire Life
Kingston, ON
- Full-time
Empire life is looking to hire a Senior Project Manager to join our Project Management Office team! The Senior Project Manager is responsible for proactively managing the initiation,…
Added 2 days ago
VG
Financial Systems Manager
Volaris Group
Toronto, ON · Canada - Toronto, ON
- $140,000 CAD / year
- Full-time
We are looking for a Financial Systems Manager who will report to the Portfolio Director of Finance. The successful candidate will be responsible for working closely with the finance and IT…
Added 2 days ago
GT
Senior Recruiter - Technology
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $40 to $50 CAD / hour
- Contract
Onsite Flexibility: Hybrid - currently 1 day/week in office, moving to 4 days in office; candidates must commit to this from day 1 · 10 years of customer service related experience required
Added 2 days ago
S
Project Controller
Stantec
Toronto, ON
- Full-time
…variances and communicate emerging concerns to the project…
Added 2 days ago
LH
Product Manager, Referral Management
Lifemark Health Group
Toronto, ON · North York, ON
- $95,000 to $110,000 CAD / year
- Full-time
This is a hybrid position (4 days per week in office from 1 of our office locations below and 1 day remote)
Added 2 days ago
Director, Talent Development
Liberty Utilities
Oakville, ON
…utility business during a period of business and workforce…
Added 2 days ago
LM
DIRECTOR OF INFORMATION TECHNOLOGY
Lacroix Médecine Privée
Quebec, QC
- Full-time
In a context of sustained growth and transformation of its activities, Lacroix Medical Group is seeking a Director of Information Technology who will actively contribute to the…
Added 2 days ago
PS
Business Analyst
Publicis Sapient
Toronto, ON
- $110,000 to $135,000 CAD / year
- Full-time
Open to hybrid work arrangement of 3-4 days per week from the Client offices in the downtown Toronto
Added 2 days ago
PS
Financial Technical Analyst
Publicis Sapient
Toronto, ON
- $100,000 to $145,000 CAD / year
- Full-time
Open to hybrid work arrangement of 3-4 days per week from the Client offices in the downtown Toronto
Added 2 days ago
T
PLM Functional Architect – Teamcenter
Techso
Montreal, QC
- Full-time
Do you enjoy analyzing business requirements, designing innovative solutions, and helping companies navigate their digital transformation?
Added 2 days ago
PM
Manager Integrated Talent Management
Philip Morris International
Toronto, ON
- $126,888 CAD / year
- Full-time
…(“RBH”), Philip Morris International’s subsidiary in Canada. Drive transformation alongside world-class experts, champion innovation, and discover how far your leadership can take…
Added 2 days ago
GC
Data Engineer
Grand Challenges Canada
Toronto, ON
- Full-time
Reports to: Manager, Digital Transformation and IT Operations
Added 2 days ago
A
Project Manager
Alithya
Pickering, ON
- Full-time
As a Project Manager, you’ll report to the PMO Director and drive projects from initiation through completion, manage stakeholders, and lead multidisciplinary teams.
Added 2 days ago
G
Gérant(e) de magasin – GEOX – Rockland Centre
Geox
Montreal, QC
- Full-time
Maintenez un inventaire de magasin précis, y compris les mouvements, le traitement des dommages, les erreurs de transformation et les enquêtes négatives sur les mains
Added 3 days ago
RA
Program Manager – Audit Transformation
Recrute Action
Toronto, ON
- $70 to $95 CAD / hour
- Contract
Hybrid work, with 3 days per week in the office
Added 3 days ago
UH
Technical Specialist
University Health Network
Toronto, ON
- $47.83 to $71.75 CAD / hour
- Full-time
…and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious…
Added 3 days ago
OT
Manager, Finance Data Analytics & Insights
Ontario Teachers' Pension Plan
Toronto, ON
- Full-time
The Manager, Finance Data Analytics & Insights will work with Finance teams on key data & analytical tool initiatives. In conjunction with the Managing Director and/or Senior Manager,…
Added 3 days ago
Manager- Finance Optimization- Financial Accounting and Advisory Services- Assurance 1
EY
Toronto, ON
As a FAAS Manager, you will be a professional member of our team, responsible for both guiding our staff and senior consultants – and building our culture - while also developing long-term…
Added 3 days ago
AW
Portfolio Manager -Agency
Arterra Wines Canada
Mississauga, ON
- Full-time
The Portfolio Manager – Agency will be responsible for championing the development and implementation of comprehensive commercial strategies across our Agency Wine Portfolio. This position…
Added 3 days ago
Financial Analyst, Accounts Payable
Sinai Health
Toronto, ON
…Accounts Payable to join our team. Reporting directly to the Manager of Accounts Payable, the Financial Analyst will play a key role in supporting the Finance team with our Finance…
Added 3 days ago
TE
Health and Safety Manager - Central Region
TK Elevator
Toronto, ON · Scarborough, ON
- Full-time
…qualifications. All final hiring decisions are made by either the hiring manager or the recruitment…
Added 3 days ago
S
Senior Environmental Project Manager
Stantec
ON · Stoney Creek, ON
- Full-time
As a Senior Environmental Project Manager, you will lead complex, multidisciplinary projects and programs that bring together the breadth of Stantec's Environmental Services capabilities.…
Added 3 days ago
Project Manager
Capgemini
Toronto, ON
We are looking for an experienced Service Delivery Manager SDM to lead endtoend service delivery client engagement resource management and operational excellence across multiple projects…

Capgemini

Project Manager

Toronto, ON, Canada

The base compensation range for this role in the posted location is: CAD 110000/ Yr- CAD 120000/Yr

Apply on careers.capgemini.com About employer

Applications open in a new tab.

Job details

Pay: The base compensation range for this role in the posted location is: CAD 110000/ Yr- CAD 120000/Yr
Posting language: English
Posted: Nov 11, 2026

Original job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Job Description - Grade Specific

Job Summary

We are looking for an experienced Service Delivery Manager SDM to lead endtoend service delivery client engagement resource management and operational excellence across multiple projects and accounts The ideal candidate should possess strong stakeholder management skills a proven track record in service delivery and experience managing global teams within an IT services environment

Key Responsibilities

Service Delivery Management

Manage endtoend service delivery for assigned accounts and projects Ensure adherence to SLAs KPIs and contractual commitments Drive operational excellence and continuous service improvement initiatives Monitor project health risks dependencies and escalations Ensure timely and highquality delivery of services

Client Stakeholder Management

Act as the primary point of contact for client deliveryrelated matters Build and maintain strong relationships with client stakeholders Conduct regular governance meetings and service reviews Address and resolve customer concerns and escalations proactively Ensure high customer satisfaction and account growth

Resource Team Management

Manage resource planning allocation and utilization Lead crossfunctional and geographically distributed teams Support recruitment onboarding and workforce planning activities Mentor team members and drive performance management initiatives Foster a culture of collaboration and accountability

Financial Management

Track project revenue margins and profitability Manage budgeting forecasting and cost optimization Ensure accurate invoicing and revenue recognition Support business growth through demand planning and resource forecasting

Risk Compliance Management

Identify delivery risks and implement mitigation plans Ensure compliance with organizational and client policies Support audits security requirements and governance processes Monitor adherence to quality standards and best practices

Required Skills

8 years of experience in IT Services Consulting or Managed Services 3 years of experience in Service Delivery Management Strong understanding of ITIL processes and service management frameworks Experience managing multiple projects and client engagements Proven ability to handle stakeholders at various levels Strong project management and risk management skills Excellent communication negotiation and leadership abilities Experience with resource management and workforce planning

Preferred Skills

Experience in Insurance Banking Healthcare or Financial Services domains Knowledge of Agile Scrum and Waterfall methodologies Experience with Managed Services engagements Familiarity with ServiceNow Jira MS Project or similar tools ITIL FoundationIntermediate Certification PMP Prince2 or Scrum certifications are an advantage

Educational Qualification

Bachelors Degree in Engineering Technology Computer Science or related field MBA or equivalent qualification is preferred

The base compensation range for this role in the posted location is: CAD 110000/ Yr- CAD 120000/Yr

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave

Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Apply on careers.capgemini.com About employer

More about this job

Responsibilities

The Service Delivery Manager will lead end-to-end service delivery, client engagement, and resource management across multiple accounts. They are responsible for ensuring operational excellence, maintaining SLAs, and driving continuous service improvement initiatives.

Requirements

Candidates must have at least 8 years of experience in IT services or consulting, with 3 years specifically in service delivery management. A bachelor's degree in a relevant field is required, and professional certifications like PMP or ITIL are highly preferred.

Skills

Service delivery management
Stakeholder management
ITIL
Project management
Risk management
Resource management
Workforce planning
Financial management
Operational excellence
Leadership
Communication
Negotiation
Agile
Scrum
Waterfall
ServiceNow

Benefits

Paid time off
Company paid holidays
Personal days
Sick leave
Medical coverage
Dental coverage
Vision coverage
Retirement savings plans
Life insurance
Disability insurance
Employee assistance programs

Visa sponsorship

Not detected in the job text

Keywords

Service Delivery Manager
IT Services
Consulting
Managed Services
ITIL
SLA
KPI
Stakeholder Management
Resource Planning
Financial Management
Risk Management
Compliance
Agile
Scrum
Waterfall
ServiceNow
Jira
MS Project
PMP
Prince2
Insurance
Banking
Healthcare
Financial Services
Operational Excellence
Governance
Budgeting
Forecasting
Performance Management
Digital Transformation

Seniority

Senior

Perks

Generous paid time off
Retirement plan
Wellness program

Licences and certifications

ITIL Foundation
ITIL Intermediate
PMP
PRINCE2
Scrum

Tools

ServiceNow
Jira
MS Project

Languages

English

Fields of study

Engineering
Technology
Computer Science

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Work requirements

Jobs in Canada