Jobs in Canada

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Added 11 mins ago
Project Manager
Capgemini
Toronto, ON
We are looking for an experienced Service Delivery Manager SDM to lead endtoend service delivery client engagement resource management and operational excellence across multiple projects…
Added 11 mins ago
RU
Federal Tax Partner - Corporations
RSM US LLP
Toronto, ON
- Full-time
As a Tax Partner, you will lead client service, growth, specialist, or leadership responsibilities for the Tax line of business. This role focuses on delivering high-quality tax solutions,…
Added 25 mins ago
E
Workday Advanced Compensation Sr. Consultant (Cert Required)
ERPA
Canada
- Full-time
Must have experience independently leading at least two Workday Phase 1 implementations and two Workday Phase X implementations · Must have experience troubleshooting, configuring, and navigating Workday Advanced Compensation
Added 25 mins ago
S&
Vice President of Finance
Stevenson & White
Ottawa, ON
- Full-time
Our client, a fast-growing software-as-a-service (SaaS) company, is looking for an innovative, hands-on VP of Finance to join their leadership team and help support this exciting next stage…
Added 25 mins ago
MS
Bilingual Human Resources Business Partner
MacDonald Search Group
Toronto, ON · Greater Toronto Area, Canada
- $85,000 to $100,000 CAD / year
- Full-time
Our client is a corporation with an international footprint and established operations in Canada and they are on the hunt for a Bilingual Human Resource Business Partner to join their…
Added 25 mins ago
TD
Senior Financial Reporting Analyst
Tetra Digital Group
Toronto, ON
- Full-time
Month-end close. Lead and execute the close: journal entries, accruals, cost centre reporting, and the complex adjustments, including digital-asset revaluations, FX, and share-based…
Added 25 mins ago
TI
Solution Architect
Teckhorizon Inc
AB · Edmonton, AB
- Contract
Our client is seeking a Solution Architect to support the development and ongoing enhancement of the new LearnAlberta platform and related applications. The platform supports the design,…
Added 25 mins ago
SH
Personal Support Worker
SE Health
London, ON
- Full-time
…exceptional care to people and communities across Canada. We lead with empathy, dignity and purpose while building a future where everyone can realize their full health and well-being…
Added 25 mins ago
BM
Director of Events
BYNK Media
Toronto, ON
- Full-time
We are looking for an experienced and dynamic Events Director to lead the planning, production, and execution of experiential activations, retail moments, and brand events across North…
Added 26 mins ago
TB
PT Support Associate - F&F
Tory Burch
AB · Edmonton, Canada
- Part-time
One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus
Added 26 mins ago
Service Delivery Manager
F12.net
Vancouver, BC
…services across countless businesses - building a resume rich with experience and accomplishments. Our mission is to elevate our employees by building and retaining an elite team of IT…
Added 26 mins ago
Associé aux ventes- Vente au Détail
Roots
Quebec, QC
Capacité à rester debout et à se déplacer dans le magasin pendant de longues périodes au cours d’un quart de 3 à 8 heures
Added 26 mins ago
G
Account Manager
Gallagher
Sault Ste. Marie, ON
- Full-time
License required
Added 26 mins ago
K
Manager, Supply Chain & E-Procurement
KPMG
ON · Toronto, Ontario
- Full-time
…procurement transformation and e-procurement implementations. This client-facing role requires strong functional procurement expertise combined with deep, hands-on Ivalua implementation…
Added 26 mins ago
VP
Lead Instrumentation and Control Engineer
Vista Projects Limited
Calgary, AB
- Full-time
The Lead Instrumentation & Control Engineer oversees a team responsible for designing various aspects of energy industry projects from inception to completion. Key responsibilities include:
Added 40 mins ago
WP
Sr. Project Manager
Western Pacific Enterprises LTD
AB · Edmonton, AB
- Full-time
WPE is seeking a highly experienced Senior Project Manager to lead and oversee the delivery of assigned Power and Systems work packages on the Capital Line South Extension project in…
Added 41 mins ago
Group Director, Addressable Activation
WPP Media
Toronto, ON
The Group Director, Addressable Activation is responsible for management and leadership of unified and client focused Search, Social, Programmatic and eCommerce activation teams within the…
Added 56 mins ago
TM
Senior Financial Consultant – Financial Reporting - 3 Months
The Mason Group - Strategic Search Partners
Toronto, ON
- $70 to $75 CAD / hour
- Contract
Our client, a leading mining company, is seeking an experienced Senior Financial Consultant to join their finance team on an immediate basis to provide support through the year-end…
Added 56 mins ago
A
Senior Test Engineer
Actalent
Ottawa, ON · Nepean, ON
- $50 to $60 CAD / hour
- Contract
Lead New Product Introduction (NPI) activities for a market-leading optical test platform, ensuring smooth transition from R&D into manufacturing.
Added 56 mins ago
D
Manager - Financial Services - Monitor Deloitte
Deloitte
Toronto, ON
- Full-time
As a Manager, you must have:
Added 56 mins ago
QM
Field Service Manager - Field Operations
Quantum Management Services Ltd.
Barrie, ON
- $90,000 to $100,000 CAD / year
- Full-time
Our client, an established and growing home services organization, is looking for a Service Manager to lead its Barrie operations.
Added 56 mins ago
S
Recruitment Coordinator (Hospitality Placement Coordinator)
Stepwest
Vancouver, BC
- Full-time
Proven experience conducting candidate screenings, recruitment interviews, consultations, or other client-facing interactions
Added 56 mins ago
R
Associé aux ventes- Vente au Détail
Roots
Quebec, QC
- Full-time
Capacité à rester debout et à se déplacer dans le magasin pendant de longues périodes au cours d’un quart de 3 à 8 heures
Added 56 mins ago
BC
Intermediate Engineer, Heavy Mechanical – Hydropower
BBA Consultants
Quebec, QC
- Full-time
Play a leading role in client communications for your mandates
Added 56 mins ago
FC
Project Manager - Mining & Metals
Fluor Corporation
Vancouver, BC
- Full-time
…work ranging from small capital improvement projects to our client’s largest…

Capgemini

Project Manager

Toronto, ON, Canada

The base compensation range for this role in the posted location is: CAD 110000/ Yr- CAD 120000/Yr

Apply on careers.capgemini.com About employer

Applications open in a new tab.

Job details

Pay: The base compensation range for this role in the posted location is: CAD 110000/ Yr- CAD 120000/Yr
Posting language: English
Posted: Nov 11, 2026

Original job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Job Description - Grade Specific

Job Summary

We are looking for an experienced Service Delivery Manager SDM to lead endtoend service delivery client engagement resource management and operational excellence across multiple projects and accounts The ideal candidate should possess strong stakeholder management skills a proven track record in service delivery and experience managing global teams within an IT services environment

Key Responsibilities

Service Delivery Management

Manage endtoend service delivery for assigned accounts and projects Ensure adherence to SLAs KPIs and contractual commitments Drive operational excellence and continuous service improvement initiatives Monitor project health risks dependencies and escalations Ensure timely and highquality delivery of services

Client Stakeholder Management

Act as the primary point of contact for client deliveryrelated matters Build and maintain strong relationships with client stakeholders Conduct regular governance meetings and service reviews Address and resolve customer concerns and escalations proactively Ensure high customer satisfaction and account growth

Resource Team Management

Manage resource planning allocation and utilization Lead crossfunctional and geographically distributed teams Support recruitment onboarding and workforce planning activities Mentor team members and drive performance management initiatives Foster a culture of collaboration and accountability

Financial Management

Track project revenue margins and profitability Manage budgeting forecasting and cost optimization Ensure accurate invoicing and revenue recognition Support business growth through demand planning and resource forecasting

Risk Compliance Management

Identify delivery risks and implement mitigation plans Ensure compliance with organizational and client policies Support audits security requirements and governance processes Monitor adherence to quality standards and best practices

Required Skills

8 years of experience in IT Services Consulting or Managed Services 3 years of experience in Service Delivery Management Strong understanding of ITIL processes and service management frameworks Experience managing multiple projects and client engagements Proven ability to handle stakeholders at various levels Strong project management and risk management skills Excellent communication negotiation and leadership abilities Experience with resource management and workforce planning

Preferred Skills

Experience in Insurance Banking Healthcare or Financial Services domains Knowledge of Agile Scrum and Waterfall methodologies Experience with Managed Services engagements Familiarity with ServiceNow Jira MS Project or similar tools ITIL FoundationIntermediate Certification PMP Prince2 or Scrum certifications are an advantage

Educational Qualification

Bachelors Degree in Engineering Technology Computer Science or related field MBA or equivalent qualification is preferred

The base compensation range for this role in the posted location is: CAD 110000/ Yr- CAD 120000/Yr

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave

Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Apply on careers.capgemini.com About employer

More about this job

Responsibilities

The Service Delivery Manager will lead end-to-end service delivery, client engagement, and resource management across multiple accounts. They are responsible for ensuring operational excellence, maintaining SLAs, and driving continuous service improvement initiatives.

Requirements

Candidates must have at least 8 years of experience in IT services or consulting, with 3 years specifically in service delivery management. A bachelor's degree in a relevant field is required, and professional certifications like PMP or ITIL are highly preferred.

Skills

Service delivery management
Stakeholder management
ITIL
Project management
Risk management
Resource management
Workforce planning
Financial management
Operational excellence
Leadership
Communication
Negotiation
Agile
Scrum
Waterfall
ServiceNow

Benefits

Paid time off
Company paid holidays
Personal days
Sick leave
Medical coverage
Dental coverage
Vision coverage
Retirement savings plans
Life insurance
Disability insurance
Employee assistance programs

Visa sponsorship

Not detected in the job text

Keywords

Service Delivery Manager
IT Services
Consulting
Managed Services
ITIL
SLA
KPI
Stakeholder Management
Resource Planning
Financial Management
Risk Management
Compliance
Agile
Scrum
Waterfall
ServiceNow
Jira
MS Project
PMP
Prince2
Insurance
Banking
Healthcare
Financial Services
Operational Excellence
Governance
Budgeting
Forecasting
Performance Management
Digital Transformation

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Jobs in Canada