Jobs in Canada

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Added 5 mins ago
YE
Marketing Specialist
YAC Enterprise
Canada
- Full-time
…and execute marketing initiatives that drive brand awareness, customer engagement, and business growth. This role is responsible for managing campaigns, analyzing market trends, and…
Added 5 mins ago
LV
ASSISTANT MANAGER JUNIOR-EN
La Vie En Rose
Vaudreuil-Dorion, QC
- Full-time
Being part of a family-owned business committed to the community
Added 5 mins ago
TL
Account Manager
TLC Landscaping Design + Pools
London, ON
- Full-time
We are seeking a motivated, results-driven Account Manager to join our growing team in the landscaping industry.
Added 5 mins ago
EI
Technical Product Manager - Healthcare
Estuate, Inc.
Mississauga, ON
- Contract
Be the voice of the customer for the product development team throughout the entire product development lifecycle, from definition to sunsetting of the product.
Added 5 mins ago
CC
Production Supervisor
Career Connections Canada Inc.
Toronto, ON · North York, ON
- $85,000 to $95,000 CAD / year
- Full-time
Schedule and coordinate daily production activities to meet customer demand and operational targets.
Added 5 mins ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Reporting to the Finance Manager, Corporate Consolidations and working with our global Husky Finance teams, the Senior Financial Analyst plays a critical role in the timely and accurate…
Added 5 mins ago
RC
Associate Investment Advisor
Research Capital Corporation
Toronto, ON · North York, ON
- Full-time
…Our practice serves, high-net-worth individuals, families, business owners, and trusts, and we’re looking for a motivated Associate Investment Advisor to join our…
Added 5 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.
Added 5 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Saint-Hyacinthe, QC · St-Hyacinthe, QC
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 5 mins ago
FR
Condominium Manager
FirstService Residential Canada
Toronto, ON
- Full-time
FirstService Residential is owned by FirstService Corporation, a proudly Canadian company and one of Canada’s great business success stories.
Added 5 mins ago
HT
Payroll Manager, Americas
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 5 mins ago
LV
MANAGER-EN
La Vie En Rose
Saint-Hyacinthe, QC · St-Hyacinthe, QC
- Full-time
Under the supervision of the regional sales manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. Your…
Added 5 mins ago
L
Senior Technology Manager, Data Semantics and Context Modeling
lululemon
Vancouver, BC
- Full-time
The Enterprise Data & AI team is at the center of how lululemon scales as a data-driven organization. As the Senior Manager, Data Semantics and Context Modeling, you will lead the design,…
Added 5 mins ago
FA
Commodity Manager – CFM56 Engine Components
FTAI Aviation
Montreal, QC
- Full-time
…our airline, lessor, and maintenance, repair, and operations customer base. Additionally, FTAI owns and leases jet aircraft which often facilitates the acquisition of engines at attractive…
Added 5 mins ago
Sales Manager - Maternity Leave Replacement
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
The Sales Manager is the main contact for a group of customers and operators and is responsible for the overall sales strategy. This includes collaborating with the product team and giving…
Added 5 mins ago
Electrical Sales & Project Manager
Sonepar
London, ON
You will be working for the world's #1 privately held business to business distributor of electrical products and related solutions.
Added 5 mins ago
WM
Relationship Analyst
Wellington Management
Toronto, ON
- Full-time
…Analyst, based in our Toronto office, will work closely with Business Developers and Relationship Managers to support opportunities and relationships across institutional and wealth…
Added 5 mins ago
Systems Engineer-GCGCON
Great Canadian Entertainment
Toronto, ON · North York, ON
…systems and major enhancements in collaboration with the System Manager, IT peers, and business…
Added 5 mins ago
Network Engineer-GCGCON
Great Canadian Entertainment
Toronto, ON · North York, ON
Under the general direction of Sr Manager, Network Services & Delivery, the Network Engineer is a senior level hands on technical leader responsible for the architecture, design,…
Added 5 mins ago
Software/Electrical Section Manager
BWXT
Kitchener, ON
…of skills to support our work in the markets that drive our business and welcome candidates from all backgrounds and life stages who are passionate about making a…
Added 5 mins ago
WS
Warehouse & Production Manager
Walter Surface Technologies Incorporated
Pointe-Claire, QC
- Full-time
The Warehouse & Production Manager is the operational leader of our Montreal (Pointe-Claire) site and a key contributor to our North American supply chain performance. This role is part of…
Added 5 mins ago
FC
Client Transitions Manager
Fidelity Canada
Toronto, ON
- Full-time
The Client Transitions Manager is responsible for overseeing institutional client transitions across Defined Benefit, Defined Contribution, Corporate, Endowment, Foundation, Sub Fund, and…
Added 5 mins ago
MI
Shunt Truck Driver (Afternoon Shift)
Magna International
Newmarket, ON
- Full-time
Comply with defined Business Management and Environmental Management Systems requirements
Added 5 mins ago
MG
Account Manager - Temp (12 months)
MOZ Group
Ottawa, ON
- Full-time
…The ideal candidate can connect people and products to solve business challenges, internally and with customers. The Account Manager will be measured on their ability to achieve monthly…
Added 5 mins ago
DT
Assistant Manager II
Dollar Tree Stores
London, ON
- Full-time
As a Merchandise Assistant Manager at Dollar Tree, you’ll join our Store Manager in leading a dynamic team of associates and creating positive experiences for the communities we serve. In…

Capgemini

Project Manager

Toronto, ON, Canada

The base compensation range for this role in the posted location is: CAD 110000/ Yr- CAD 120000/Yr

Apply on careers.capgemini.com About employer

Applications open in a new tab.

Job details

Pay: The base compensation range for this role in the posted location is: CAD 110000/ Yr- CAD 120000/Yr
Posting language: English
Posted: Nov 11, 2026

Original job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Job Description - Grade Specific

Job Summary

We are looking for an experienced Service Delivery Manager SDM to lead endtoend service delivery client engagement resource management and operational excellence across multiple projects and accounts The ideal candidate should possess strong stakeholder management skills a proven track record in service delivery and experience managing global teams within an IT services environment

Key Responsibilities

Service Delivery Management

Manage endtoend service delivery for assigned accounts and projects Ensure adherence to SLAs KPIs and contractual commitments Drive operational excellence and continuous service improvement initiatives Monitor project health risks dependencies and escalations Ensure timely and highquality delivery of services

Client Stakeholder Management

Act as the primary point of contact for client deliveryrelated matters Build and maintain strong relationships with client stakeholders Conduct regular governance meetings and service reviews Address and resolve customer concerns and escalations proactively Ensure high customer satisfaction and account growth

Resource Team Management

Manage resource planning allocation and utilization Lead crossfunctional and geographically distributed teams Support recruitment onboarding and workforce planning activities Mentor team members and drive performance management initiatives Foster a culture of collaboration and accountability

Financial Management

Track project revenue margins and profitability Manage budgeting forecasting and cost optimization Ensure accurate invoicing and revenue recognition Support business growth through demand planning and resource forecasting

Risk Compliance Management

Identify delivery risks and implement mitigation plans Ensure compliance with organizational and client policies Support audits security requirements and governance processes Monitor adherence to quality standards and best practices

Required Skills

8 years of experience in IT Services Consulting or Managed Services 3 years of experience in Service Delivery Management Strong understanding of ITIL processes and service management frameworks Experience managing multiple projects and client engagements Proven ability to handle stakeholders at various levels Strong project management and risk management skills Excellent communication negotiation and leadership abilities Experience with resource management and workforce planning

Preferred Skills

Experience in Insurance Banking Healthcare or Financial Services domains Knowledge of Agile Scrum and Waterfall methodologies Experience with Managed Services engagements Familiarity with ServiceNow Jira MS Project or similar tools ITIL FoundationIntermediate Certification PMP Prince2 or Scrum certifications are an advantage

Educational Qualification

Bachelors Degree in Engineering Technology Computer Science or related field MBA or equivalent qualification is preferred

The base compensation range for this role in the posted location is: CAD 110000/ Yr- CAD 120000/Yr

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave

Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Apply on careers.capgemini.com About employer

More about this job

Responsibilities

The Service Delivery Manager will lead end-to-end service delivery, client engagement, and resource management across multiple accounts. They are responsible for ensuring operational excellence, maintaining SLAs, and driving continuous service improvement initiatives.

Requirements

Candidates must have at least 8 years of experience in IT services or consulting, with 3 years specifically in service delivery management. A bachelor's degree in a relevant field is required, and professional certifications like PMP or ITIL are highly preferred.

Skills

Service delivery management
Stakeholder management
ITIL
Project management
Risk management
Resource management
Workforce planning
Financial management
Operational excellence
Leadership
Communication
Negotiation
Agile
Scrum
Waterfall
ServiceNow

Benefits

Paid time off
Company paid holidays
Personal days
Sick leave
Medical coverage
Dental coverage
Vision coverage
Retirement savings plans
Life insurance
Disability insurance
Employee assistance programs

Visa sponsorship

Not detected in the job text

Keywords

Service Delivery Manager
IT Services
Consulting
Managed Services
ITIL
SLA
KPI
Stakeholder Management
Resource Planning
Financial Management
Risk Management
Compliance
Agile
Scrum
Waterfall
ServiceNow
Jira
MS Project
PMP
Prince2
Insurance
Banking
Healthcare
Financial Services
Operational Excellence
Governance
Budgeting
Forecasting
Performance Management
Digital Transformation

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Work requirements

Jobs in Canada