Jobs in Canada

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Added 5 mins ago
S
Associate Optometrist
Specsavers
Toronto, ON
- Contract
A shared commitment to care - be part of a team dedicated to proactive eye health, with OCT available as a standard part of every eye exam
Added 5 mins ago
QG
Procurement Specialist – Mining
Quadra Group
Vaudreuil-Dorion, QC
- Full-time
Workplace Flexibility: We have a policy that allows for hybrid work, with a minimum presence of 2 days per week at the office
Added 5 mins ago
LD
Senior Project Engineer - Sustainment
Leonardo DRS
Bedford, QC
- Full-time
…products are designed and manufactured in house by our growing team of over 150 employees. DRS Pivotal Power is part of the Leonardo DRS Naval Electronics group and has currently over…
Added 5 mins ago
QT
Manager, Project Management Office (PMO)
Quantum Technology Recruiting Inc. (QTR)
Toronto, ON
- $160,000 to $170,000 CAD / year
- Full-time
Working Model: Onsite - 4 days per week currently, moving to 5 days onsite downtown
Added 5 mins ago
CC
Production Supervisor
Career Connections Canada Inc.
Toronto, ON · North York, ON
- $85,000 to $95,000 CAD / year
- Full-time
We are seeking an experienced and hands-on Production Supervisor to lead daily manufacturing operations in a fast-paced production environment. This role is responsible for driving safety,…
Added 5 mins ago
S
Solutions Architect
StafinGo
Toronto, ON
- $85 to $100 CAD / hour
- Contract
Work is hybrid in Toronto, with two days per week on-site
Added 5 mins ago
PG
Production Supervisor
Pangeo Group
Vaughan, ON
- Full-time
As Production Supervisor, you lead a shift team across die casting, foundry, CNC machining and assembly, and you are accountable for safety, quality, productivity and on-time delivery on…
Added 5 mins ago
MS
Senior Business Systems Analyst (TMS)
Metro Supply Chain
Mississauga, ON
- Full-time
…logistics expertise and continuous improvement. Today, 9,000 team members operate across 190 sites in North America and the UK, combining infrastructure, automation, robotics, advanced…
Added 5 mins ago
MR
Payroll and Benefits Lead
MPA Recruitment
Toronto, ON
- Full-time
…growth. They are now seeking an experienced Payroll & Benefits Lead to join their team, playing a key role in managing payroll and benefits operations while supporting the company's…
Added 5 mins ago
FH
Senior Operations Manager, Housekeeping
Fairmont Hotels & Resorts
Toronto, ON
- Full-time
Must have a passion for housekeeping
Added 5 mins ago
RC
Accounting Manager
Royal Canadian Yacht Club
Toronto, ON
- $90,000 to $95,000 CAD / year
- Full-time
Work Arrangement: Hybrid (4 days in office, 1 day remote)
Added 5 mins ago
SS
Activation Aide Certified | Permanent Part Time Days
Sienna Senior Living
Creemore, ON
- Part-time
Are you passionate about making a difference in the lives of others? Join our team at Sienna Senior Living Long Term Care and become a vital part of our resident-centered community. As a…
Added 5 mins ago
Test- Director, Technical Solutions (Enterprise Application Integrations)
The Canada Life Assurance Company
Toronto, ON
The Director, Technical Solutions – Enterprise Application Integrations will lead teams responsible for designing and delivering the integration capabilities that connect our applications,…
Added 5 mins ago
Software/Electrical Section Manager
BWXT
Kitchener, ON
Added 5 mins ago
FC
Client Transitions Manager
Fidelity Canada
Toronto, ON
- Full-time
…insight, tailored access, and a diverse product lineup. The team is comprised of sales, client management, consultant relations, and products & marketing…
Added 5 mins ago
SH
Mental Health Worker - Eating Disorders
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
Southlake Health is fully committed to a culture of belonging and an inclusive environment that encourages every team member to lead within their role, generate innovative ideas that…
Added 5 mins ago
TR
Manager, Learning & Development and Internal Communications
Torex Resources Inc
Toronto, ON
- $130,000 to $175,000 CAD / year
- Full-time
- Contract
Torex Resources Inc. is seeking an experienced Manager, Learning & Development and Internal Communications to join our Corporate Human Resources team on an approximately 18-month contract.
Added 5 mins ago
RA
Director, Product Strategy & Growth
Recrute Action
Toronto, ON
- Contract
Ability to apply product and strategic capabilities across different portfolios, quickly build subject-matter expertise, and lead effectively as business priorities evolve.
Added 5 mins ago
Fixed-Term Retail Marketing Manager
Dyson
Toronto, ON · Canada - Toronto Office
Dyson Canada is seeking a Retail Marketing Manager to join the Marketing team on a 6-month fixed-term contract.
Added 5 mins ago
A
Vice-President, Regulatory Affairs
AtkinsRéalis
Mississauga, ON
- Full-time
Leadership capabilities and can lead by example and inspire a team to perform and work together towards a common goal, with high standards for health and safety and our nuclear safety…
Added 21 mins ago
LH
Development Team Lead
Lifemark Health Group
Brampton, ON
- $100,000 to $120,000 CAD / year
- Full-time
This is a hybrid position (4 days per week in office and 1 day remote)
Added 21 mins ago
Project Manager
Capgemini
Toronto, ON
We are looking for an experienced Service Delivery Manager SDM to lead endtoend service delivery client engagement resource management and operational excellence across multiple projects…
Added 21 mins ago
Senior Project Sustaining Engineer
Leonardo DRS, Inc.
NS · Bedford, Nova
…products are designed and manufactured in house by our growing team of over 150 employees. DRS Pivotal Power is part of the Leonardo DRS Naval Electronics group and has currently over…
Added 21 mins ago
RU
Federal Tax Partner - Corporations
RSM US LLP
Toronto, ON
- Full-time
As a Tax Partner, you will lead client service, growth, specialist, or leadership responsibilities for the Tax line of business. This role focuses on delivering high-quality tax solutions,…
Added 21 mins ago
CS
Executive Director- Retirement Operations
Cogir Senior Living
Burlington, ON · The Williamsburg
- Full-time
As the Executive Director, you'll lead a high-performing team, fostering a culture of excellence, collaboration, and continuous development. Your expertise in recruiting, training, and…

Capgemini

Project Manager

Toronto, ON, Canada

The base compensation range for this role in the posted location is: CAD 110000/ Yr- CAD 120000/Yr

Apply on careers.capgemini.com About employer

Applications open in a new tab.

Job details

Pay: The base compensation range for this role in the posted location is: CAD 110000/ Yr- CAD 120000/Yr
Posting language: English
Posted: Nov 11, 2026

Original job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Job Description - Grade Specific

Job Summary

We are looking for an experienced Service Delivery Manager SDM to lead endtoend service delivery client engagement resource management and operational excellence across multiple projects and accounts The ideal candidate should possess strong stakeholder management skills a proven track record in service delivery and experience managing global teams within an IT services environment

Key Responsibilities

Service Delivery Management

Manage endtoend service delivery for assigned accounts and projects Ensure adherence to SLAs KPIs and contractual commitments Drive operational excellence and continuous service improvement initiatives Monitor project health risks dependencies and escalations Ensure timely and highquality delivery of services

Client Stakeholder Management

Act as the primary point of contact for client deliveryrelated matters Build and maintain strong relationships with client stakeholders Conduct regular governance meetings and service reviews Address and resolve customer concerns and escalations proactively Ensure high customer satisfaction and account growth

Resource Team Management

Manage resource planning allocation and utilization Lead crossfunctional and geographically distributed teams Support recruitment onboarding and workforce planning activities Mentor team members and drive performance management initiatives Foster a culture of collaboration and accountability

Financial Management

Track project revenue margins and profitability Manage budgeting forecasting and cost optimization Ensure accurate invoicing and revenue recognition Support business growth through demand planning and resource forecasting

Risk Compliance Management

Identify delivery risks and implement mitigation plans Ensure compliance with organizational and client policies Support audits security requirements and governance processes Monitor adherence to quality standards and best practices

Required Skills

8 years of experience in IT Services Consulting or Managed Services 3 years of experience in Service Delivery Management Strong understanding of ITIL processes and service management frameworks Experience managing multiple projects and client engagements Proven ability to handle stakeholders at various levels Strong project management and risk management skills Excellent communication negotiation and leadership abilities Experience with resource management and workforce planning

Preferred Skills

Experience in Insurance Banking Healthcare or Financial Services domains Knowledge of Agile Scrum and Waterfall methodologies Experience with Managed Services engagements Familiarity with ServiceNow Jira MS Project or similar tools ITIL FoundationIntermediate Certification PMP Prince2 or Scrum certifications are an advantage

Educational Qualification

Bachelors Degree in Engineering Technology Computer Science or related field MBA or equivalent qualification is preferred

The base compensation range for this role in the posted location is: CAD 110000/ Yr- CAD 120000/Yr

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave

Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Apply on careers.capgemini.com About employer

More about this job

Responsibilities

The Service Delivery Manager will lead end-to-end service delivery, client engagement, and resource management across multiple accounts. They are responsible for ensuring operational excellence, maintaining SLAs, and driving continuous service improvement initiatives.

Requirements

Candidates must have at least 8 years of experience in IT services or consulting, with 3 years specifically in service delivery management. A bachelor's degree in a relevant field is required, and professional certifications like PMP or ITIL are highly preferred.

Skills

Service delivery management
Stakeholder management
ITIL
Project management
Risk management
Resource management
Workforce planning
Financial management
Operational excellence
Leadership
Communication
Negotiation
Agile
Scrum
Waterfall
ServiceNow

Benefits

Paid time off
Company paid holidays
Personal days
Sick leave
Medical coverage
Dental coverage
Vision coverage
Retirement savings plans
Life insurance
Disability insurance
Employee assistance programs

Visa sponsorship

Not detected in the job text

Keywords

Service Delivery Manager
IT Services
Consulting
Managed Services
ITIL
SLA
KPI
Stakeholder Management
Resource Planning
Financial Management
Risk Management
Compliance
Agile
Scrum
Waterfall
ServiceNow
Jira
MS Project
PMP
Prince2
Insurance
Banking
Healthcare
Financial Services
Operational Excellence
Governance
Budgeting
Forecasting
Performance Management
Digital Transformation

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Work requirements

Jobs in Canada