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Added 11 mins ago
Web Software Developer, Intern (WFM)
Genesys
Toronto, ON
Full-time
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations…
Added 11 mins ago
Web Software Developer Intern (WFM)
Genesys
Toronto, ON
Full-time
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations…
Added 11 mins ago
Software Developer in Test, Intern (Genesys Cloud)
Genesys
Toronto, ON
Full-time
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations…
Added 11 mins ago
Software Developer in Test, Intern (Genesys Cloud)
Genesys
Toronto, ON
Full-time
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations…
Added 11 mins ago
Software Developer in Test, Intern (WEM)
Genesys
Toronto, ON
Full-time
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations…
Added 11 mins ago
Software Developer in Test, Intern (WEM)
Genesys
Toronto, ON
Full-time
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations…
Added 11 mins ago
Software Developer Full-Stack Intern, AI Scoring, Evaluations and Surveys
Genesys
Toronto, ON
Full-time
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations…
Added 11 mins ago
Software Developer Intern, Predictions Data & Decision Science
Genesys
Toronto, ON
Full-time
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations…
Added 11 mins ago
Software Developer in Test, Intern (Agent Development)
Genesys
Toronto, ON
Full-time
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations…
Added 11 mins ago
Software Developer, Intern (Genesys Cloud)
Genesys
Toronto, ON
Full-time
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations…
Added 11 mins ago
Apprentice General Manager
Chipotle
Ottawa, ON
Full-time
Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food,…
Added 11 mins ago
Sales Consultant
Sysco
Vancouver, BC · Sysco Vancouver
Full-time
Role: This position is responsible for helping the customer succeed while achieving specific team and individual sales and profit goals set by the company. Individuals in this position will…
Added 11 mins ago
Area Manager II, YYZ1
Amazon
Mississauga, ON
…to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly…
Added 11 mins ago
Dietary Aide Operations
Providence Healthcare
Vancouver, BC
Other
You will report directly to the Food Services Manager and be responsible for various tasks, including portioning and serving meals, assisting with food production by washing and peeling…
Added 11 mins ago
Sales Account Manager, CPG - Amazon Ads
Amazon
Toronto, ON
As a Sales Account Manager on our CPG business, you will manage and deliver against complex advertiser goals and problems to drive revenue and exceed revenue targets. You'll nurture…
Added 11 mins ago
Bilingual Doorperson (Full-Time)
AccorHotel
Ottawa, ON
Full-time
Reporting to the Valet Manager, responsibilities and essential job functions include but are not limited to the following:
Added 26 mins ago
Shop Manager
BIKETREKS LIMITED
NB · Kent, NB
Full-time
We are looking for an experienced Shop Manager with bicycle mechanic experience along with excellent customer service. The ideal candidate should be enthusiastic about cycling and have a…
Added 26 mins ago
Overnight Freight Team Associate: Full Time - DUNCAN
The Home Depot Canada
Duncan, BC
Full-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 26 mins ago
Business Advisor
City of Saint John
Saint John, NB
Full-time
The position serves as backup to the Customer Service Manager and provides leadership to the Customer Experience Specialist.
Added 26 mins ago
Temporary Administrative Assistant 6 (up to 12 months)
City of Saint John
Saint John, NB
Temporary
Reporting to the Manager, Customer Service & Operations in Growth and Community Services, the position is responsible for a variety of administrative duties to provide the necessary support…
Added 26 mins ago
Member Consultant Chatham
FirstOntario Credit Union
Chatham-Kent, ON · Chatham, ON
Full-time
Responsible for achieving sales targets and goals as set out by the Branch Manager.
Added 26 mins ago
Store Manager
Coach
Richmond, BC
Full-time
As a Store Manager, you are the heartbeat of your store - leading with purpose, driving performance, and creating unforgettable customer experiences that reflect the Coach brand. You set…
Added 26 mins ago
Member Experience Representative
FirstOntario Credit Union
Tillsonburg, ON
Full-time
The Member Experience Representative is responsible for providing the optimal member experience through exceptional member service and identifying and providing solutions for members'…
Added 26 mins ago
Restaurant Manager, Olive Garden Ajax
Recipe Unlimited
Ajax, ON
Our Restaurant Managers report to the General Manager and are accountable for taking initiative, being people-focused, and results-oriented. They are responsible for leading their teams in…
Added 26 mins ago
Sales Associate
Roots
Vancouver, BC
Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values. The main objective of this position is to provide exceptional service to customers and…

Capgemini

Site Reliability Engineer (Adobe Experience Mgr)

Toronto, ON, Canada

Posting language: English
Posted: Sep 25, 2026

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Original job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Job Description

You will be the reliability engineer for a public-facing banking website in a regulated environment, working across Adobe vendor, InfoSec, Network and CDN, Privacy, Production Support and a lean full-stack development team.

WHAT YOU WILL OWN

Application Support & Incident Management
Own end-to-end monitoring of the client-controlled surface: CDN and edge configuration, DNS, certificates, cache and invalidation health, and every third-party integration on the page - Search, Consent Management, Analytics, Personalization and AI services and many more to come.
Build and run synthetic monitoring from outside the bank network, per template, per language, because internal-only monitoring cannot see the CDN, DNS and certificate failures this architecture is most exposed to.
Run smoke testing of dependent interfaces on every change and maintain the automation packs that do it.
Participate in the shared on-call rotation as the platform's subject-matter escalation, and lead incident management for customer-facing events
Own the vendor's escalation path into Adobe: severity mapping between Adobe and client incident scales, named contacts, evidence capture, and holding the vendor to its commitment during an event.
Handle a class of incident that does not exist on traditional platforms - content published but not visible, invalidation failure, and authoring-source outages - and makes those diagnosable by the service desk rather than by you.
Change and Release reliability:
Design and operate change management for the platform where the Git repository is production: reconcile a merge-to-main deployment model with client change control, so that every production change carries an approved record with stalling delivery.
Owns the release pipeline as a production control - branch protection, required checks, lint, performance, and secret-screening gates - and the evidence that they are enforced.
Own rollback: revert, republish and purge, rehearsed end to end with a measured recovery time and a named authority who can call it without convening a meeting
Treat content publishing as a routine process: hundreds of production changes made by content authors, needing approval evidence, attribution and retention trail
Represent the platform at change advisory board, and own the freeze calendar interaction and release notes
Business Continuity and Resilience
Own the recovery obligation that sits with client. Adobe operates delivery resiliently, but customers restore their own content from source version history rather than vendor backups - so the content source, the Git repository and the CDN configuration are client's recovery surface, each needs a tested restore.
Hold CDN and edge configuration as code so that a lost or corrupted property is a redeploy rather than an outage with no runbook
Define RTO and RPO with the business against the application criticality tier, document the DR exercise plan, and execute the testing - including failure modes you can actually cause: certificate expiry, invalidation failure, WAF misconfiguration, content source unavailability, and repository compromise.
Maintain the operational resilience evidence a regulator expects for a material third-party technology arrangement, and keep the platform exit and portability plan current.
Reliability & Performance Engineering
Set and defend service level objectives for both availability and page performance. Define Core Web Vitals thresholds per template, run them on an error budget, and report against them.
Build the observability practice from the telemetry that exists; real user monitoring on the production domains, CDN access logs streamed to enterprise SIEM as the log source of record, and external synthetics. There is no origin server log - designing around that constraint is part of the job

The base compensation range for this role in the posted location is: 79,000 to 101,000.

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave

Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

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More about this job

Responsibilities

The Site Reliability Engineer will own end-to-end monitoring, incident management, and release reliability for a public-facing banking website. They are responsible for defining service level objectives, managing CDN and edge configurations, and ensuring operational resilience in a regulated environment.

Requirements

The role requires expertise in Adobe Experience Manager, CDN management, and observability practices within a production environment. Candidates must be capable of managing vendor escalations, implementing change control processes, and maintaining business continuity plans.

Skills

Adobe Experience Manager
Site Reliability Engineering
CDN configuration
DNS management
Incident management
Synthetic monitoring
Change management
Release pipeline
Observability
Service level objectives
Core Web Vitals
Git
Automation
Cloud
Security

Benefits

Paid time off
Company paid holidays
Personal days
Sick leave
Medical coverage
Dental coverage
Vision coverage
Retirement savings plans
Life insurance
Disability insurance
Employee assistance programs

Visa sponsorship

Not detected in the job text

Keywords

Adobe Experience Manager
Site Reliability Engineering
CDN
DNS
InfoSec
Incident Management
Synthetic Monitoring
Git
Change Management
Release Pipeline
Observability
Service Level Objectives
Core Web Vitals
Business Continuity
Disaster Recovery
WAF
SIEM
Cloud
Automation
Banking
Regulated Environment
Production Support
Full-stack
Telemetry
Performance Engineering

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