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Added 1 hour ago
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AI DevOps Specialist (AI Enablement & Secure DevOps)
Experis
Canada
- Contract
The AI DevOps Specialist is primarily responsible for the technical deployment, secure enablement, administration, and continuous optimization of the global HPS Artificial Intelligence (AI)…
Added 1 hour ago
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BIM Coordinator
WalterFedy
AB · Edmonton, AB
- Full-time
Act as Revit support specialist to all disciplines as needed, with focus on Mechanical Engineering
Added 2 hours ago
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M365 Specialist
Prophix
Toronto, ON · Etobicoke, ON
- $80,000 to $113,000 CAD / year
- Full-time
At Prophix, we're building the platform that helps finance teams stop managing spreadsheets and start driving strategy. Prophix One™ brings planning, reporting, consolidation, and…
Added 2 hours ago
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Sr. Salesforce Administrator/ Business Analyst
Recfront
Toronto, ON
- Contract
…specializes in technology recruiting with a focus on cloud, data and analytics, AI/ML, cybersecurity, ERP, product, software engineering, infrastructure, and digital…
Added 2 hours ago
CI
Zscaler Specialist - Contract
Compugen Inc
Calgary, AB
- Contract
We are seeking an experienced Zscaler Specialist to support the implementation, configuration, administration, and optimization of Zscaler cloud security solutions. The successful candidate…
Added 5 hours ago
Construction Lockout/Tagout (LOTO) Specialist (Prince George)
IREN
Prince George, BC
IREN is a vertically integrated AI Cloud provider, delivering large-scale data centers and GPU clusters for AI training and inference. IREN's platform is underpinned by its expansive…
Added 6 hours ago
A
Technical Services Specialist
Absorb
Remote, Canada
- Full-time
- Remote
As a Technical Services Specialist, you’ll take on a more advanced, consultative role supporting Absorb’s clients through technical integrations, data solutions, and cross-system…
Added 8 hours ago
T
Audit Manager II ( Business Intelligence Engineering)
TD
Toronto, ON
- Full-time
The Audit Manager II, Business Intelligence Engineering is responsible for transforming audit and operational data into meaningful insights that support strategic decision making across…
Added 8 hours ago
T
Product Engineer/Specialist
Teknion
Toronto, ON
- Full-time
Support Solidworks PDM (Product Data Management) Software Administration with the Manager of Product Support and IT (setup up accounts for new users, verify and assign proper permissions,…
Added 9 hours ago
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Sr. Business Systems Analyst Specialist, TD Securities
TD
Toronto, ON
- Full-time
…who can connect regulatory and market risk requirements with data, systems, controls, and delivery…
Added 9 hours ago
Senior Engineering Specialist
The Canada Life Assurance Company
London, ON · Toronto, ON
Note: This is not a Data Engineer position. We are specifically seeking candidates with strong Databricks, Microsoft Azure, and platform engineering expertise. Candidates whose experience…
Added 9 hours ago
SRE-System & API Gateway Support Specialist
Capgemini
Toronto, ON
Diagnose and resolve API and platform-related issues involving:
Added 12 hours ago
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AI Engineering Specialist
BlackBerry
Toronto, ON · Waterloo, ON
- Full-time
BlackBerry IT is investing in practical, secure AI to make every employee more capable. We're hiring an AI Engineering Specialist to sit at the intersection of the business and our AI…
Added 21 hours ago
A
Forward Deployed Engineer
Antasphere
Brussels, ON
- Contract
Not a deep specialist engineering role: our platform carries the heavy lifting, breadth wins here.
Added 22 hours ago
S
Finance & Strategy Specialist
Stripe
Toronto, ON
- Full-time
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments,…
Added 1 day ago
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Product Support Specialist
Pigment
Toronto, ON
- Full-time
Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution,…
Added 1 day ago
FG
Software Developer | Banking & Capital Markets
FDM Group
Toronto, ON
- Contract
FDM is a global business and technology consultancy delivering client and industry driven solutions through our 5 core specialist Practices; Software Engineering, Data & Analytics, IT…
Added 1 day ago
TT
Packaging Planning Specialist
Tundra Technical Solutions
Cambridge, ON
- $45.67 to $50 CAD / hour
- Full-time
In the previous year, LinkedIn recognized Tundra as the Diversity Champion in the staffing industry and praised us as the most engaging recruitment brand on the platform.
Added 1 day ago
SL
Senior Data Engineer
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
…initiative focused on strengthening the security of Client data. Sun Life’s Information Security organization is enhancing its data engineering, platform, analytics, and insights…
Added 1 day ago
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Spécialiste des tests système / System Test Specialist
Genetec
Remote, Canada
- Full-time
- Remote
Added 1 day ago
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Spécialiste des tests système / System Test Specialist
Genetec
Remote, Canada
- Full-time
- Remote
Added 1 day ago
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Software Dev QA Specialist
Fortinet
Burnaby, BC
- Full-time
As a Software Development QA Specialist for our FortiEndpoint product, you will be responsible for ensuring the functionality, reliability, and security of our multi-platform endpoint…
Added 1 day ago
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Spécialiste des tests système / System Test Specialist
Genetec
Montreal, QC
- Full-time
Added 1 day ago
FG
AI Developer | Applied AI & Intelligent Automation
FDM Group
Toronto, ON
- Contract
FDM is a global business and technology consultancy delivering client and industry driven solutions through our 5 core specialist Practices; Software Engineering, Data & Analytics, IT…
Added 1 day ago
G
Spécialiste des tests système / System Test Specialist
Genetec
Sherbrooke, QC
- Full-time

Capgemini

SRE-System & API Gateway Support Specialist

Toronto, ON, Canada

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Job details

Posting language: English
Posted: Oct 29, 2026

Original job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Job Description

Key Responsibilities

Provide day-to-day technical and operational support for enterprise systems and API gateway platforms across production and non-production environments. Support API consumers throughout the lifecycle, including onboarding, integration, connectivity setup, testing, deployment, and post-production support.

Diagnose and resolve API and platform-related issues involving:

Connectivity and network communication Authentication and authorization API and gateway configuration Performance and latency Service availability Integration failures Manage and troubleshoot SSL/TLS certificates, certificate chains, keystores, truststores, and mutual TLS (mTLS) configurations. Monitor system and API health using Splunk and Dynatrace, leveraging logs, traces, dashboards, alerts, and other monitoring data to identify and resolve issues. Manage and coordinate production incidents, ensuring timely investigation, appropriate escalation, stakeholder communication, and resolution across technical teams. Troubleshoot non-production issues impacting consumer development, integration testing, deployment activities, and release readiness. Track incidents and support requests through their lifecycle, ensuring appropriate prioritization, ownership, escalation, follow-up, and closure. Work collaboratively with application, infrastructure, network, security, middleware, and API teams to resolve complex cross-platform issues. Maintain and continuously improve operational documentation, troubleshooting guides, support procedures, runbooks, and knowledge-base articles. Review security and vulnerability reports and coordinate with relevant technical teams to track vulnerabilities through remediation and closure. Participate in scheduled releases, implementation activities, and production support as required. Required Skills & Experience Strong experience in enterprise application, middleware, API, or production support environments. Hands-on experience supporting API Gateway / API Management platforms. Strong understanding of REST APIs, HTTP/HTTPS, API communication, and web-based integration technologies. Experience troubleshooting authentication and authorization issues within API environments. Hands-on understanding of SSL/TLS, digital certificates, certificate chains, keystores, truststores, and mutual TLS (mTLS). Strong experience with Splunk for log analysis, troubleshooting, monitoring, and operational support. Experience using Dynatrace for application/API monitoring, performance analysis, dashboards, traces, and alerts. Strong troubleshooting skills across connectivity, configuration, availability, and performance-related issues. Experience working within structured incident management and production-support processes. Ability to coordinate issue resolution across multiple technology teams and communicate effectively with both technical and business stakeholders. Strong documentation skills, including creation and maintenance of runbooks, troubleshooting guides, and operational procedures. Experience supporting production and non-production environments in a large enterprise setting. Preferred / Nice-to-Have Skills Experience with IBM products and technologies, particularly within API, middleware, or integration environments. Experience working in large, complex enterprise or financial-services environments. Familiarity with vulnerability management and security remediation processes. Understanding of ITIL-based Incident, Problem, and Change Management processes. Experience supporting business-critical platforms with defined availability and operational requirement

The base compensation range for this role in the posted location is: 70000 to 90000

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave

Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

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More about this job

Responsibilities

Provide operational support for enterprise systems and API gateway platforms while managing the lifecycle of API consumers. Coordinate production incidents and collaborate with cross-functional teams to resolve complex technical issues.

Requirements

Requires strong experience in enterprise application or middleware support and hands-on knowledge of API management platforms. Candidates must possess proficiency in troubleshooting connectivity, security protocols, and performance monitoring tools like Splunk and Dynatrace.

Skills

API Gateway
System support
REST APIs
HTTP/HTTPS
SSL/TLS
Splunk
Dynatrace
Incident management
Middleware
Network communication
Authentication
Authorization
Performance monitoring
Troubleshooting
Documentation

Benefits

Paid time off
Company paid holidays
Personal days
Sick leave
Medical coverage
Dental coverage
Vision coverage
Retirement savings plans
Life insurance
Disability insurance
Employee assistance programs

Visa sponsorship

Not detected in the job text

Keywords

SRE
API Gateway
System Support
Middleware
REST APIs
HTTP
HTTPS
SSL
TLS
mTLS
Splunk
Dynatrace
Incident Management
ITIL
Production Support
Troubleshooting
Performance Monitoring
Authentication
Authorization
Runbooks
Vulnerability Management
Enterprise Systems
Integration
Connectivity
API Management

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