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Added 5 mins ago
HH
Saint John Administrative Support (Clinical) (1025) PCN 1258745
Horizon Health Network
Saint John, NB
- Full-time
Performing general clerical and office duties
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Planner
Sanmina
Ottawa, ON
- Full-time
Plans, schedules and monitors the movement of material through the production cycle. Determines material requirements from engineering and production schedules. Coordinates the efficient…
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IG
MEP Project Manager
Insight Global
Toronto, ON · Etobicoke, ON
- Contract
…leadership team, the Construction Manager will oversee the General Contractor (GC), monitor project performance, and ensure that safety, quality, cost, and schedule objectives are achieved.…
Added 5 mins ago
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Door Stainer
I8IS - Infiniti Software Solutions
Concord, ON
- Full-time
We are specifically looking for someone with door staining experience rather than general spray painting experience. The successful candidate will be responsible for preparing, staining,…
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Continuous Improvement Process Engineer
Samuel, Son & Co.
Markham, ON
- Full-time
…applying continuous improvement and key Lean manufacturing/production principles and techniques to areas of production. Recommend product…
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BLP Avocats | Lawyers
Montreal, QC
- Full-time
Solides compétences en Excel et en production de rapports financiers.
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Stubbe's Precast
ON · Ontario, Canada
- $80,000 to $120,000 CAD / year
- Full-time
Build and maintain relationships with architects, consulting engineers, civil contractors, general contractors, developers, and purchasing teams.
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Automotive HVAC product engineer
Crestline Coach Ltd.
Saskatoon, SK
- Full-time
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Sous Chef (2026-10996)
Verve Senior Living
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- Full-time
Provides feedback to Dining Services Manager to support disciplines according to the approved procedures up to and including the recommendations for discharge to the General Manager
Added 5 mins ago
CG
Food Service Worker
Compass Group Canada
Eastern Passage, NS
- Part-time
Perform general cleaning duties; remove trash and garbage to designated areas.
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REQ26-176 - Electrical Supervisor - Surface
Glencore
Quebec, QC
- Full-time
Reporting to the General Foreman – Power Generation, you will supervise all electricians and instrumentation and control technicians on the surface and at the concentrator. Your main…
Added 5 mins ago
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Senior Procurement Analyst (Onsite)
Collins Aerospace
Ottawa, ON
- Full-time
…cost analyses. You'll be at the forefront, swiftly addressing production inquiries regarding order status, changes, or issues to guarantee unparalleled customer…
Added 5 mins ago
QM
Analyste financier - Est de Montréal (Hybrid) / Financial Analyst - Montreal East (hybrid)
Quantum Management Services Ltd.
Montreal, QC
- $90,000 to $100,000 CAD / year
- Full-time
…organisation en pleine croissance. Le candidat retenu participera à la production des rapports financiers, à la clôture mensuelle, à la préparation du budget et à l'analyse financière, tout…
Added 5 mins ago
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Office Assistant - FTR - Burnaby - Onsite 1
NTT DATA North America
Burnaby, BC
- Temporary
Provides general clerical and administrative services including reception, mail processing, filing, typing, etc.
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PCBA - Quality Inspection/Soldering/Rework Technician
Camptech II Circuits Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…(PCBA). From our Markham facility, we support prototype, NPI, and production builds for customers across a range of high-tech…
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IMT Group
Calgary, AB
- Full-time
…consumables and third-party components. Under the guidance of the Production Planning Manager, the role develops category strategies, analyzes spend and commodity-price trends, implements…
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E
Thanks for visiting our Job Board. Please review our open positions and apply to the positions that match your qualifications.
Evertz
Burlington, ON
- Full-time
Perform SMT and through‑hole hand soldering in a production manufacturing environment
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Compositor
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Receive and implement feedback swiftly and effectively while maintaining production guidelines
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Tiverton, ON
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Ensure production equipment is functioning properly / troubleshoot and repair equipment to ensure maximum equipment uptime, availability, and reliability to meet or exceed the facilities…
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Maintenance Technician
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Teeswater, ON
- Full-time
…equipment uptime in a fast-paced manufacturing environment. General Accountabilities…
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Aurea
Dartmouth, NS
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…and expand into retail, the successful candidate will keep production, inventory, and fulfillment running smoothly. Your main goals will be to move products reliably from our manufacturer…
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The DOT Driver is accountable for the safe delivery of bulk liquid products between Linde production plants and customer sites.
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Analyst – Product & Accounting Control
mthree
Montreal, QC
- $50,000 to $53,000 CAD / year
- Contract
…comptabilité, en gestion des profits et pertes (P&L) et en production de…
Added 6 mins ago
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HSEQ Manager - Food & Support Services (Remote)
Compass Group Canada
Iskut 6, BC
- Full-time
Review kitchen organization, equipment, inventory, food cost, waste, production planning, sanitation, and workflow to improve safety, quality, consistency, and efficiency.
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Spécialiste, expérience employé / Employee Experience Specialist
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- Full-time
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Capgemini

SRE-System & API Gateway Support Specialist

Toronto, ON, Canada

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Job details

Posting language: English
Posted: Oct 29, 2026

Original job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Job Description

Key Responsibilities

Provide day-to-day technical and operational support for enterprise systems and API gateway platforms across production and non-production environments. Support API consumers throughout the lifecycle, including onboarding, integration, connectivity setup, testing, deployment, and post-production support.

Diagnose and resolve API and platform-related issues involving:

Connectivity and network communication Authentication and authorization API and gateway configuration Performance and latency Service availability Integration failures Manage and troubleshoot SSL/TLS certificates, certificate chains, keystores, truststores, and mutual TLS (mTLS) configurations. Monitor system and API health using Splunk and Dynatrace, leveraging logs, traces, dashboards, alerts, and other monitoring data to identify and resolve issues. Manage and coordinate production incidents, ensuring timely investigation, appropriate escalation, stakeholder communication, and resolution across technical teams. Troubleshoot non-production issues impacting consumer development, integration testing, deployment activities, and release readiness. Track incidents and support requests through their lifecycle, ensuring appropriate prioritization, ownership, escalation, follow-up, and closure. Work collaboratively with application, infrastructure, network, security, middleware, and API teams to resolve complex cross-platform issues. Maintain and continuously improve operational documentation, troubleshooting guides, support procedures, runbooks, and knowledge-base articles. Review security and vulnerability reports and coordinate with relevant technical teams to track vulnerabilities through remediation and closure. Participate in scheduled releases, implementation activities, and production support as required. Required Skills & Experience Strong experience in enterprise application, middleware, API, or production support environments. Hands-on experience supporting API Gateway / API Management platforms. Strong understanding of REST APIs, HTTP/HTTPS, API communication, and web-based integration technologies. Experience troubleshooting authentication and authorization issues within API environments. Hands-on understanding of SSL/TLS, digital certificates, certificate chains, keystores, truststores, and mutual TLS (mTLS). Strong experience with Splunk for log analysis, troubleshooting, monitoring, and operational support. Experience using Dynatrace for application/API monitoring, performance analysis, dashboards, traces, and alerts. Strong troubleshooting skills across connectivity, configuration, availability, and performance-related issues. Experience working within structured incident management and production-support processes. Ability to coordinate issue resolution across multiple technology teams and communicate effectively with both technical and business stakeholders. Strong documentation skills, including creation and maintenance of runbooks, troubleshooting guides, and operational procedures. Experience supporting production and non-production environments in a large enterprise setting. Preferred / Nice-to-Have Skills Experience with IBM products and technologies, particularly within API, middleware, or integration environments. Experience working in large, complex enterprise or financial-services environments. Familiarity with vulnerability management and security remediation processes. Understanding of ITIL-based Incident, Problem, and Change Management processes. Experience supporting business-critical platforms with defined availability and operational requirement

The base compensation range for this role in the posted location is: 70000 to 90000

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave

Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

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More about this job

Responsibilities

Provide operational support for enterprise systems and API gateway platforms while managing the lifecycle of API consumers. Coordinate production incidents and collaborate with cross-functional teams to resolve complex technical issues.

Requirements

Requires strong experience in enterprise application or middleware support and hands-on knowledge of API management platforms. Candidates must possess proficiency in troubleshooting connectivity, security protocols, and performance monitoring tools like Splunk and Dynatrace.

Skills

API Gateway
System support
REST APIs
HTTP/HTTPS
SSL/TLS
Splunk
Dynatrace
Incident management
Middleware
Network communication
Authentication
Authorization
Performance monitoring
Troubleshooting
Documentation

Benefits

Paid time off
Company paid holidays
Personal days
Sick leave
Medical coverage
Dental coverage
Vision coverage
Retirement savings plans
Life insurance
Disability insurance
Employee assistance programs

Visa sponsorship

Not detected in the job text

Keywords

SRE
API Gateway
System Support
Middleware
REST APIs
HTTP
HTTPS
SSL
TLS
mTLS
Splunk
Dynatrace
Incident Management
ITIL
Production Support
Troubleshooting
Performance Monitoring
Authentication
Authorization
Runbooks
Vulnerability Management
Enterprise Systems
Integration
Connectivity
API Management

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