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Added 8 mins ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Reporting to the a Integrated Director Laboratory Services, is responsible for the implementation, maintenance and improvement of the quality management system and Hospital Point of Care…
Added 8 mins ago
PC
Environmental Compliance Intern - January 2027 (12 or 16 Month Term)
Parkland Corporation
Burnaby, BC
- Other
The Environmental Specialist Intern supports the Compliance Assurance (CA) program to help ensure alignment with regulatory requirements. The successful candidate will contribute to…
Added 8 mins ago
PC
Environmental Compliance Intern - January 2027 (12 or 16 Month Term)
Parkland Corporation
Burnaby, BC
- Other
The Environmental Specialist Intern supports the Compliance Assurance (CA) program to help ensure alignment with regulatory requirements. The successful candidate will contribute to…
Added 52 mins ago
M
Senior Advisor,Rapid Transit Insights
Metrolinx
Toronto, ON
- Full-time
Successful completion of a University Degree in Engineering or Planning (or related) or an advanced/specialist technical certification, requiring an equivalent number of years of…
Added 1 hour ago
HC
Business System Support Specialist
HearingLife Canada
Toronto, ON · North York, ON
- Full-time
Reporting to the Information Technology Director, the Business Systems Support Specialist plays a key role in enhancing and streamlining administrative processes for clinic users through…
Added 1 hour ago
V
Payroll Specialist
Vaco
Canada
- Full-time
Develop implementation strategies to support recommended improvements, including evaluating potential payroll outsourcing options.
Added 1 hour ago
SJ
Clinical Pharmacist (Casual)
St. Joseph's Health Centre, Toronto
Toronto, ON
- Temporary
To participate in the development, revision, and implementation of standards, protocols, procedures, guidelines pertaining to drug therapy and pharmacy practice.
Added 1 hour ago
SC
OCS Specialist/ Engineer (Overhead Catenary System)
SYSTRA Canada
Toronto, ON
- Full-time
At least 10 years of railway experience in OCS design and implementation.
Added 1 hour ago
SC
Information Technology Support Specialist - 1 yr contract
Southbridge Care Homes
Cambridge, ON
- $55,000 to $60,000 CAD / year
- Full-time
Southbridge Health Care LP is looking for an IT Support Specialist to cover a 1yr contract. This role will report to the Director of IT Operations and provide technical assistance and…
Added 1 hour ago
CH
Commercial Operations Specialist
Calculated Hire
Toronto, ON
- $27 CAD / hour
- Full-time
The Elevate program Deal Specialist role is an early‑career position within BMO’s Commercial and Corporate Lending Operations organization. This role supports the execution and ongoing…
Added 1 hour ago
GL
Occupational Health, Safety and Environment Specialist
Gay Lea Foods
Teeswater, ON
- Full-time
…environmental program, employee education, and H&S policy and procedure…
Added 2 hours ago
EE
Senior/Intermediate Regulatory Specialist/Aquatic Biologist Surrey, BC
ENKON Environmental Limited
Surrey, BC
- Full-time
ENKON Environmental Ltd. has an immediate opening for an Intermediate/Senior Regulatory Specialist and Aquatic Biologist (R.P.Bio.) with project management experience to join our Surrey…
Added 2 hours ago
UW
Specialist, Food Security (DTES, Vancouver)
United Way British Columbia
Burnaby, BC
- $89,416.6 CAD / year
- Full-time
As the Specialist, Food Security, you will support community-based food security programs in Vancouver’s Downtown Eastside (DTES), helping strengthen access to food and community…
Added 2 hours ago
CL
Organizational Design Consultant
Community Living BC
Vancouver, BC
- Full-time
…from assessment and planning through design recommendations, implementation support, and evaluation. You will collaborate with leaders, compensation and people analytics specialists, and…
Added 2 hours ago
5A
Communications Specialist
5468796 Architecture Inc.
Winnipeg, MB
- Full-time
Communications & Business Development Specialist
Added 2 hours ago
BH
Department Head – Technological Education (1.0 FTE) - New Secondary School, Brantford
Brant Haldimand Norfolk Catholic District School Board
Brantford, ON
- Part-time
…the department head to provide leadership and guidance in the implementation of programs for their department. The Ontario Catholic School Graduate Expectations and Ministry guidelines are…
Added 2 hours ago
BH
Department Head – Guidance (1.0 FTE) - New Secondary School, Brantford
Brant Haldimand Norfolk Catholic District School Board
Brantford, ON
- Part-time
…the department head to provide leadership and guidance in the implementation of programs for their department. The Ontario Catholic School Graduate Expectations and Ministry guidelines are…
Added 2 hours ago
KP
Change Specialist, Finance
Kruger Products | Produits Kruger
Mississauga, ON
- Full-time
As the Change Specialist, Finance, you will bring change management strategies to life by developing and delivering communications, training, stakeholder engagement, business readiness, and…
Added 2 hours ago
AC
Applications Specialist
Antec Controls
Winnipeg, MB
- Full-time
Applications Engineering Specialist – Antec Controls
Added 2 hours ago
TC
IT Asset Specialist
TMC Canada
Montreal, QC
- Full-time
Provide credible challenge to control owners and stakeholders while balancing risk reduction, operational feasibility, implementation effort and business priorities.
Added 2 hours ago
RC
Sr. Sourcing and Contracts Specialist
Randstad Canada
Burnaby, BC
- $120,000 to $145,000 CAD / year
- Full-time
…spend management in supply portfolios spend; development and implementation of supply strategy; contract and supplier performance…
Added 2 hours ago
D
Software Solutions Technical Specialist / Spécialiste technique des solutions logicielles
dormakaba
Montreal, QC
- Full-time
dormakaba is seeking a Software Solutions Technical Specialist to join our team in Montreal. In this role, you will serve as a subject matter expert for dormakaba's access control and…
Added 2 hours ago
KS
Change Management Specialist
Kelly Services (Canada), Ltd.
Toronto, ON
- Contract
HR Specialist III – Enterprise Change Management Lead
Added 2 hours ago
CC
Automotive HVAC product engineer
Crestline Coach Ltd.
Saskatoon, SK
- Full-time
…Saskatoon. This role will serve as Crestline’s subject-matter specialist for automotive HVAC systems and support HVAC design requirements across multiple vehicle-development…
Added 2 hours ago
BH
Communications Specialist – HIS Renewal – Communications #566-26
Brightshores Health System
Owen Sound, ON
- Full-time
The Communications Specialist, HIS Renewal (e-Volve Grey Bruce) serves as the dedicated communications and engagement lead for Brightshores Health System’s largest digital transformation…

Capgemini

SRE-System & API Gateway Support Specialist

Toronto, ON, Canada

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Job details

Posting language: English
Posted: Oct 29, 2026

Original job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Job Description

Key Responsibilities

Provide day-to-day technical and operational support for enterprise systems and API gateway platforms across production and non-production environments. Support API consumers throughout the lifecycle, including onboarding, integration, connectivity setup, testing, deployment, and post-production support.

Diagnose and resolve API and platform-related issues involving:

Connectivity and network communication Authentication and authorization API and gateway configuration Performance and latency Service availability Integration failures Manage and troubleshoot SSL/TLS certificates, certificate chains, keystores, truststores, and mutual TLS (mTLS) configurations. Monitor system and API health using Splunk and Dynatrace, leveraging logs, traces, dashboards, alerts, and other monitoring data to identify and resolve issues. Manage and coordinate production incidents, ensuring timely investigation, appropriate escalation, stakeholder communication, and resolution across technical teams. Troubleshoot non-production issues impacting consumer development, integration testing, deployment activities, and release readiness. Track incidents and support requests through their lifecycle, ensuring appropriate prioritization, ownership, escalation, follow-up, and closure. Work collaboratively with application, infrastructure, network, security, middleware, and API teams to resolve complex cross-platform issues. Maintain and continuously improve operational documentation, troubleshooting guides, support procedures, runbooks, and knowledge-base articles. Review security and vulnerability reports and coordinate with relevant technical teams to track vulnerabilities through remediation and closure. Participate in scheduled releases, implementation activities, and production support as required. Required Skills & Experience Strong experience in enterprise application, middleware, API, or production support environments. Hands-on experience supporting API Gateway / API Management platforms. Strong understanding of REST APIs, HTTP/HTTPS, API communication, and web-based integration technologies. Experience troubleshooting authentication and authorization issues within API environments. Hands-on understanding of SSL/TLS, digital certificates, certificate chains, keystores, truststores, and mutual TLS (mTLS). Strong experience with Splunk for log analysis, troubleshooting, monitoring, and operational support. Experience using Dynatrace for application/API monitoring, performance analysis, dashboards, traces, and alerts. Strong troubleshooting skills across connectivity, configuration, availability, and performance-related issues. Experience working within structured incident management and production-support processes. Ability to coordinate issue resolution across multiple technology teams and communicate effectively with both technical and business stakeholders. Strong documentation skills, including creation and maintenance of runbooks, troubleshooting guides, and operational procedures. Experience supporting production and non-production environments in a large enterprise setting. Preferred / Nice-to-Have Skills Experience with IBM products and technologies, particularly within API, middleware, or integration environments. Experience working in large, complex enterprise or financial-services environments. Familiarity with vulnerability management and security remediation processes. Understanding of ITIL-based Incident, Problem, and Change Management processes. Experience supporting business-critical platforms with defined availability and operational requirement

The base compensation range for this role in the posted location is: 70000 to 90000

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave

Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

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More about this job

Responsibilities

Provide operational support for enterprise systems and API gateway platforms while managing the lifecycle of API consumers. Coordinate production incidents and collaborate with cross-functional teams to resolve complex technical issues.

Requirements

Requires strong experience in enterprise application or middleware support and hands-on knowledge of API management platforms. Candidates must possess proficiency in troubleshooting connectivity, security protocols, and performance monitoring tools like Splunk and Dynatrace.

Skills

API Gateway
System support
REST APIs
HTTP/HTTPS
SSL/TLS
Splunk
Dynatrace
Incident management
Middleware
Network communication
Authentication
Authorization
Performance monitoring
Troubleshooting
Documentation

Benefits

Paid time off
Company paid holidays
Personal days
Sick leave
Medical coverage
Dental coverage
Vision coverage
Retirement savings plans
Life insurance
Disability insurance
Employee assistance programs

Visa sponsorship

Not detected in the job text

Keywords

SRE
API Gateway
System Support
Middleware
REST APIs
HTTP
HTTPS
SSL
TLS
mTLS
Splunk
Dynatrace
Incident Management
ITIL
Production Support
Troubleshooting
Performance Monitoring
Authentication
Authorization
Runbooks
Vulnerability Management
Enterprise Systems
Integration
Connectivity
API Management

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