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Added 20 mins ago
H
Global Mining Practice Business Development Leader
HDR
Kingston, ON
- Full-time
Develop business relationships with technology providers, contractors, specialist consultants and other teaming partners that extend HDR’s mining capabilities and market access.
Added 20 mins ago
RI
Insurance Advisor - Life, Health & Wealth
RBC Insurance
Halifax, NS
- Full-time
Industry Designations Preferred: CFP (Certified Financial Planner), CLU (Chartered Life Underwriter), CHS (Certified Health Insurance Specialist)
Added 20 mins ago
RI
Insurance Advisor - Life, Health & Wealth
RBC Insurance
Truro, NS
- Full-time
Industry Designations Preferred: CFP (Certified Financial Planner), CLU (Chartered Life Underwriter), CHS (Certified Health Insurance Specialist)
Added 21 mins ago
SC
Full Time Youth Mental Health Specialist (COAST)
SOAR Community Services
Brantford, ON
- Full-time
We are recruiting for a Full Time Youth Mental Health Specialist. This role is a vital part of our Addictions and Mental Heal Program, working within the Crisis Outreach and Support Team…
Added 21 mins ago
ML
Client Intake Specialist (Remote – Canada)
Maimone Legal
Remote, Canada
- $40,000 CAD / year
- Full-time
- Remote
…Admissions Advisor · Enrollment Counselor · Customer Success · Insurance Sales · Financial Services · Hospitality · Call…
Added 36 mins ago
H
Global Mining Practice Business Development Leader
HDR
Saskatoon, SK
- Full-time
Develop business relationships with technology providers, contractors, specialist consultants and other teaming partners that extend HDR’s mining capabilities and market access.
Added 51 mins ago
H
Global Mining Practice Business Development Leader
HDR
Calgary, AB
- Full-time
Develop business relationships with technology providers, contractors, specialist consultants and other teaming partners that extend HDR’s mining capabilities and market access.
Added 52 mins ago
SC
AI Enablement Specialist
Smart Circle International
Richmond Hill, ON
- $90,000 to $100,000 USD / year
- Full-time
…$100000.00Salary/year, Job Category: IT and Innovation, The AI Enablement Specialist is the go-to person for helping Smart Circle’s teams get real value from Claude, ChatGPT, and the…
Added 52 mins ago
Renewal Retention Specialist
Talent Acquisition Team at Westland Insurance. Text reply only.
Regina, SK
Westland Insurance Group Ltd. is growing and has a new opportunity for a Renewal Retention Specialist at our office in Regina, SK. Do you love to talk about insurance and provide…
Added 1 hour ago
SE
Product and Solution Security & Operations Specialist
Siemens EDA (Siemens Digital Industries Software)
Saskatoon, SK
- Full-time
The Product, Solution Security, & Operations Specialist manages and coordinates PSSO activities across the organization while providing broader operational support to the business. The role…
Added 1 hour ago
ON
Labour Relations Officer - Servicing
Ontario Nurses' Association
ON · Sudbury, ON
- Full-time
…treatment, negotiate and enforce our contracts, offer benefits and insurance, provide tailored education and development opportunities and much more. We confront governments,…
Added 1 hour ago
B
Senior Manager, Business Risk
BMO
Toronto, ON · FCP
- Full-time
Added 1 hour ago
RU
Senior Field Representative, Technology Service
Ricoh USA, Inc.
Victoria, BC
- Full-time
…usually within a specific geographic area. May be viewed as specialist on certain…
Added 1 hour ago
I
Spécialiste en comptabilité
Intact
Toronto, ON
- Full-time
…integrity of our accounting reconciliation team. As an Accounting Specialist, you’ll oversee cash management activities, perform critical balance sheet reconciliations, support audits, and…
Added 1 hour ago
TA
ELA Teacher Development & Recruitment Specialist
Think Academy U.S
Toronto, ON
- Full-time
Think Academy US is looking for an ELA Teacher Development & Recruitment Specialist to build the teaching team for our US Online English Language Arts program. Based in our downtown Toronto…
Added 2 hours ago
OS
Inventory and Materials Specialist
Orion Steel Group
Edmonton, AB
- Full-time
Interpro Pipe & Steel is seeking an Inventory and Materials Specialist to join their team in Edmonton, Alberta. This position reports to the Senior Procurement Manager and is responsible…
Added 2 hours ago
Construction Lockout/Tagout (LOTO) Specialist (Prince George)
IREN
Prince George, BC
The LOTO Specialist owns the hazardous energy control program for construction work at our operating Prince George data center. Expansion work runs alongside live electrical, mechanical,…
Added 3 hours ago
HR Operations & Payroll Specialist
Klassen Group
Abbotsford, BC
Added 3 hours ago
Configuration Management Specialist
Capgemini
Montreal, QC
The configuration management specialist is serves as a subject matter expert supporting configuration governance, engineering data management, PLM processes, and continuous improvement…
Added 3 hours ago
P
Customer Experience Specialist – Reviews & Social Care
Pergolux
Remote, Canada
- $58,000 to $65,000 CAD / year
- Full-time
- Remote
As a Customer Experience Specialist – Reviews & Social Care, you will own the monitoring, public response coordination, and resolution follow-through for customer feedback across our US…
Added 3 hours ago
VP
Spécialiste des ventes et de la formation – MD Formula | MD Formula Sales & Education Specialist
Victoria Park Medispa
Westmount, QC
- Full-time
Added 4 hours ago
BC
Project Director, Mission Critical
Broccolini Construction Inc.
Toronto, ON
- Full-time
…with our business development and development teams, and with specialist engineering partners and…
Added 4 hours ago
T
Wealth Insurance Advisor
TD
Markham, ON · Toronto, ON
- Full-time
This role is responsible for generating insurance sales revenue via clients referred to them from their Wealth relationship managers offering insurance solutions and strategies utilizing
Added 4 hours ago
SL
VP, Internal Audit, Global Asset Management
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
…manages more than $900 billion in assets supporting Sun Life’s insurance businesses and external…
Added 4 hours ago
M
Contract Management Senior Specialist
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
As a Contract Management Senior Specialist you will play a critical role in driving vendor relationships, optimizing third‑party performance, and enabling strong business outcomes through…

Capgemini

SRE-System & API Gateway Support Specialist

Toronto, ON, Canada

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Job details

Posting language: English
Posted: Oct 29, 2026

Original job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Job Description

Key Responsibilities

Provide day-to-day technical and operational support for enterprise systems and API gateway platforms across production and non-production environments. Support API consumers throughout the lifecycle, including onboarding, integration, connectivity setup, testing, deployment, and post-production support.

Diagnose and resolve API and platform-related issues involving:

Connectivity and network communication Authentication and authorization API and gateway configuration Performance and latency Service availability Integration failures Manage and troubleshoot SSL/TLS certificates, certificate chains, keystores, truststores, and mutual TLS (mTLS) configurations. Monitor system and API health using Splunk and Dynatrace, leveraging logs, traces, dashboards, alerts, and other monitoring data to identify and resolve issues. Manage and coordinate production incidents, ensuring timely investigation, appropriate escalation, stakeholder communication, and resolution across technical teams. Troubleshoot non-production issues impacting consumer development, integration testing, deployment activities, and release readiness. Track incidents and support requests through their lifecycle, ensuring appropriate prioritization, ownership, escalation, follow-up, and closure. Work collaboratively with application, infrastructure, network, security, middleware, and API teams to resolve complex cross-platform issues. Maintain and continuously improve operational documentation, troubleshooting guides, support procedures, runbooks, and knowledge-base articles. Review security and vulnerability reports and coordinate with relevant technical teams to track vulnerabilities through remediation and closure. Participate in scheduled releases, implementation activities, and production support as required. Required Skills & Experience Strong experience in enterprise application, middleware, API, or production support environments. Hands-on experience supporting API Gateway / API Management platforms. Strong understanding of REST APIs, HTTP/HTTPS, API communication, and web-based integration technologies. Experience troubleshooting authentication and authorization issues within API environments. Hands-on understanding of SSL/TLS, digital certificates, certificate chains, keystores, truststores, and mutual TLS (mTLS). Strong experience with Splunk for log analysis, troubleshooting, monitoring, and operational support. Experience using Dynatrace for application/API monitoring, performance analysis, dashboards, traces, and alerts. Strong troubleshooting skills across connectivity, configuration, availability, and performance-related issues. Experience working within structured incident management and production-support processes. Ability to coordinate issue resolution across multiple technology teams and communicate effectively with both technical and business stakeholders. Strong documentation skills, including creation and maintenance of runbooks, troubleshooting guides, and operational procedures. Experience supporting production and non-production environments in a large enterprise setting. Preferred / Nice-to-Have Skills Experience with IBM products and technologies, particularly within API, middleware, or integration environments. Experience working in large, complex enterprise or financial-services environments. Familiarity with vulnerability management and security remediation processes. Understanding of ITIL-based Incident, Problem, and Change Management processes. Experience supporting business-critical platforms with defined availability and operational requirement

The base compensation range for this role in the posted location is: 70000 to 90000

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave

Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

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More about this job

Responsibilities

Provide operational support for enterprise systems and API gateway platforms while managing the lifecycle of API consumers. Coordinate production incidents and collaborate with cross-functional teams to resolve complex technical issues.

Requirements

Requires strong experience in enterprise application or middleware support and hands-on knowledge of API management platforms. Candidates must possess proficiency in troubleshooting connectivity, security protocols, and performance monitoring tools like Splunk and Dynatrace.

Skills

API Gateway
System support
REST APIs
HTTP/HTTPS
SSL/TLS
Splunk
Dynatrace
Incident management
Middleware
Network communication
Authentication
Authorization
Performance monitoring
Troubleshooting
Documentation

Benefits

Paid time off
Company paid holidays
Personal days
Sick leave
Medical coverage
Dental coverage
Vision coverage
Retirement savings plans
Life insurance
Disability insurance
Employee assistance programs

Visa sponsorship

Not detected in the job text

Keywords

SRE
API Gateway
System Support
Middleware
REST APIs
HTTP
HTTPS
SSL
TLS
mTLS
Splunk
Dynatrace
Incident Management
ITIL
Production Support
Troubleshooting
Performance Monitoring
Authentication
Authorization
Runbooks
Vulnerability Management
Enterprise Systems
Integration
Connectivity
API Management

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