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Added 9 mins ago
AE
Senior Manager, Asset Management & Engineering
ATCO EnPower
Calgary, AB
- Full-time
Ensure significant equipment failures and recurring performance issues are investigated with support from Technical Services and that corrective actions are identified and completed when…
Added 9 mins ago
H
Global Mining Practice Business Development Leader
HDR
Kingston, ON
- Full-time
…operate and close mining assets. Our multidisciplinary teams support the full mine life cycle - from resource development, planning, permitting and feasibility through detailed design,…
Added 9 mins ago
RI
Insurance Advisor - Life, Health & Wealth
RBC Insurance
Halifax, NS
- Full-time
Industry Designations Preferred: CFP (Certified Financial Planner), CLU (Chartered Life Underwriter), CHS (Certified Health Insurance Specialist)
Added 9 mins ago
ML
Sourcing Buyer
Maple Leaf Foods Inc
Mississauga, ON
- $71,000 to $103,000 CAD / year
- Full-time
…lowering organizational risk and providing excellent stakeholder…
Added 9 mins ago
RI
Insurance Advisor - Life, Health & Wealth
RBC Insurance
Truro, NS
- Full-time
Industry Designations Preferred: CFP (Certified Financial Planner), CLU (Chartered Life Underwriter), CHS (Certified Health Insurance Specialist)
Added 10 mins ago
SC
Full Time Youth Mental Health Specialist (COAST)
SOAR Community Services
Brantford, ON
- Full-time
We are recruiting for a Full Time Youth Mental Health Specialist. This role is a vital part of our Addictions and Mental Heal Program, working within the Crisis Outreach and Support Team…
Added 10 mins ago
LC
Senior Strategic Sourcing Specialist- Packaging
Lactalis Canada
Toronto, ON · Etobicoke, ON
- Full-time
…intelligence, risk mitigation, contract management, budget support, and continuous improvement initiatives. Additionally, the Senior Buyer will collaborate with Plant Operations, Packaging…
Added 10 mins ago
ML
Client Intake Specialist (Remote – Canada)
Maimone Legal
Remote, Canada
- $40,000 CAD / year
- Full-time
- Remote
Able to complete our Intake Specialist Readiness Program before your start date
Added 10 mins ago
Talent Acquisition Specialist
Bayshore
Markham, ON
Reporting to the Manager, Recruitment Excellence , the Talent Acquisition Specialist (TAS) is responsible for sourcing and selecting top talent to be part of the Bayshore Specialty Rx…
Added 10 mins ago
Co-op/Intern Student - Automation Specialist (January 2027)
Spartan Controls Ltd.
Burnaby, BC
…and beyond. We are dedicated to providing exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil & gas, municipal, pulp &…
Added 10 mins ago
GC
Energy Regulatory & Utilities Law Specialist (U.S. Bar Licensed)
Gramian Consulting Group
Remote, Canada
- Contract
- Remote
Added 25 mins ago
TS
Healthy Workplace, Absence Partner Specialist (Temporary)
The Salvation Army in Canada
Toronto, ON
- Full-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 25 mins ago
H
Global Mining Practice Business Development Leader
HDR
Saskatoon, SK
- Full-time
…operate and close mining assets. Our multidisciplinary teams support the full mine life cycle - from resource development, planning, permitting and feasibility through detailed design,…
Added 25 mins ago
SE
IT Generalist (On-Site)
Sherwood Electromotion Inc.
Concord, ON
- Full-time
Support IT Manager in Monitoring security certificates and ensure the organization’s compliance with requirements
Added 25 mins ago
TT
Inventory Control Specialist /Spécialiste du contrôle des stocks
THORASYS Thoracic Medical Systems Inc.
Montreal, QC
- Full-time
We're looking for a detail-oriented and driven Quality & Inventory Control Specialist to join our team. This role plays a critical part in ensuring that all incoming materials, inventory,…
Added 40 mins ago
UO
Academic Data and Accreditation Specialist, College of Engineering
University of Saskatchewan
Saskatoon, SK
- Full-time
Primary Purpose: Academic Data and Accreditation Specialist, reports to the Programs and Projects Officer in Engineering and provides administrative and data management support. The focus…
Added 40 mins ago
UO
Documentation & Compliance Specialist, Office of the VP (Finance and Services) and CFO
University of Calgary
Calgary, AB
- Full-time
The Office of VP Finance is currently seeking a Full-time Regular Documentation & Compliance Specialist.
Added 40 mins ago
PC
Client Service Associate
PBY Capital
Toronto, ON
- Full-time
…group of investment strategies and delivers ongoing service, support, and investment insight to our clients and their team of investment professionals. Our first partner portfolio manager…
Added 40 mins ago
FC
CAN Driver
FedEx Canada
Winnipeg, MB
- Full-time
Ability to successfully complete all basic and recurrency training (including DG specialist certification). Must maintain accreditation through yearly recurrency training prior to…
Added 40 mins ago
SL
Accounting Generalist
Supported Lifestyles
Calgary, AB
- $53,841.82 to $64,661.44 CAD / year
- Full-time
We take pride in creating a culture of care in every interaction and communication - whether with the individuals we support or with our colleagues. As part of our administration team,…
Added 40 mins ago
H
Global Mining Practice Business Development Leader
HDR
Calgary, AB
- Full-time
…operate and close mining assets. Our multidisciplinary teams support the full mine life cycle - from resource development, planning, permitting and feasibility through detailed design,…
Added 40 mins ago
B
Customer Support Specialist - Home Energy/Solar
Brainpower360
Montreal, QC
- $70,000 to $100,000 CAD / year
- Full-time
Meet Customer Support SLAs for response time by email, chat and telephone
Added 40 mins ago
GO
Web Solution Specialist
Government of Northwest Territories
Yellowknife, NT
- $106,158 to $126,809 CAD / year
- Full-time
The Government of the Northwest Territories is seeking a Web Solution Specialist to join Information Systems Shared Services within the Department of Finance in Yellowknife.
Added 41 mins ago
SC
AI Enablement Specialist
Smart Circle International
Richmond Hill, ON
- $90,000 to $100,000 USD / year
- Full-time
…$100000.00Salary/year, Job Category: IT and Innovation, The AI Enablement Specialist is the go-to person for helping Smart Circle’s teams get real value from Claude, ChatGPT, and the…
Added 41 mins ago
Renewal Retention Specialist
Talent Acquisition Team at Westland Insurance. Text reply only.
Regina, SK
We’re searching for a Renewal Retention Specialist. Are you searching for new possibilities?

Capgemini

SRE-System & API Gateway Support Specialist

Toronto, ON, Canada

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Job details

Posting language: English
Posted: Oct 29, 2026

Original job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Job Description

Key Responsibilities

Provide day-to-day technical and operational support for enterprise systems and API gateway platforms across production and non-production environments. Support API consumers throughout the lifecycle, including onboarding, integration, connectivity setup, testing, deployment, and post-production support.

Diagnose and resolve API and platform-related issues involving:

Connectivity and network communication Authentication and authorization API and gateway configuration Performance and latency Service availability Integration failures Manage and troubleshoot SSL/TLS certificates, certificate chains, keystores, truststores, and mutual TLS (mTLS) configurations. Monitor system and API health using Splunk and Dynatrace, leveraging logs, traces, dashboards, alerts, and other monitoring data to identify and resolve issues. Manage and coordinate production incidents, ensuring timely investigation, appropriate escalation, stakeholder communication, and resolution across technical teams. Troubleshoot non-production issues impacting consumer development, integration testing, deployment activities, and release readiness. Track incidents and support requests through their lifecycle, ensuring appropriate prioritization, ownership, escalation, follow-up, and closure. Work collaboratively with application, infrastructure, network, security, middleware, and API teams to resolve complex cross-platform issues. Maintain and continuously improve operational documentation, troubleshooting guides, support procedures, runbooks, and knowledge-base articles. Review security and vulnerability reports and coordinate with relevant technical teams to track vulnerabilities through remediation and closure. Participate in scheduled releases, implementation activities, and production support as required. Required Skills & Experience Strong experience in enterprise application, middleware, API, or production support environments. Hands-on experience supporting API Gateway / API Management platforms. Strong understanding of REST APIs, HTTP/HTTPS, API communication, and web-based integration technologies. Experience troubleshooting authentication and authorization issues within API environments. Hands-on understanding of SSL/TLS, digital certificates, certificate chains, keystores, truststores, and mutual TLS (mTLS). Strong experience with Splunk for log analysis, troubleshooting, monitoring, and operational support. Experience using Dynatrace for application/API monitoring, performance analysis, dashboards, traces, and alerts. Strong troubleshooting skills across connectivity, configuration, availability, and performance-related issues. Experience working within structured incident management and production-support processes. Ability to coordinate issue resolution across multiple technology teams and communicate effectively with both technical and business stakeholders. Strong documentation skills, including creation and maintenance of runbooks, troubleshooting guides, and operational procedures. Experience supporting production and non-production environments in a large enterprise setting. Preferred / Nice-to-Have Skills Experience with IBM products and technologies, particularly within API, middleware, or integration environments. Experience working in large, complex enterprise or financial-services environments. Familiarity with vulnerability management and security remediation processes. Understanding of ITIL-based Incident, Problem, and Change Management processes. Experience supporting business-critical platforms with defined availability and operational requirement

The base compensation range for this role in the posted location is: 70000 to 90000

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave

Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

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More about this job

Responsibilities

Provide operational support for enterprise systems and API gateway platforms while managing the lifecycle of API consumers. Coordinate production incidents and collaborate with cross-functional teams to resolve complex technical issues.

Requirements

Requires strong experience in enterprise application or middleware support and hands-on knowledge of API management platforms. Candidates must possess proficiency in troubleshooting connectivity, security protocols, and performance monitoring tools like Splunk and Dynatrace.

Skills

API Gateway
System support
REST APIs
HTTP/HTTPS
SSL/TLS
Splunk
Dynatrace
Incident management
Middleware
Network communication
Authentication
Authorization
Performance monitoring
Troubleshooting
Documentation

Benefits

Paid time off
Company paid holidays
Personal days
Sick leave
Medical coverage
Dental coverage
Vision coverage
Retirement savings plans
Life insurance
Disability insurance
Employee assistance programs

Visa sponsorship

Not detected in the job text

Keywords

SRE
API Gateway
System Support
Middleware
REST APIs
HTTP
HTTPS
SSL
TLS
mTLS
Splunk
Dynatrace
Incident Management
ITIL
Production Support
Troubleshooting
Performance Monitoring
Authentication
Authorization
Runbooks
Vulnerability Management
Enterprise Systems
Integration
Connectivity
API Management

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