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Closed listing

Capilano University

Privacy Info Access and Records Mgmt Coord

North Vancouver, BC, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Full-time
Closing date: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

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Original job description

Archived listing. The details below describe a past opening.

Capilano University respectfully acknowledges that our campuses are located on the unceded territories of the səlilwətaɬ (Tsleil-Waututh), Sḵwxwú7mesh (Squamish) and xʷməθkʷəỷəm (Musqueam) Nations.

At CapU we are committed to supporting a campus community that is both diverse and inclusive. We believe that diversity within our workforce is essential in creating both an exceptional student, and employee experience. As part of this ongoing commitment, we strive to ensure that our recruitment campaigns are proudly reflective of the community we serve. We actively seek applications from Indigenous peoples, the 2SLGBTQ+ community, persons with disabilities as well as members of groups that experience discrimination based on race, ethnicity, gender identity, sexual orientation, place of origin, ancestry, and religion as we acknowledge the value each individual brings to the CapU community through their lived experiences.

To help us focus our efforts, we ask all applicants, should they wish, to complete a short anonymous questionnaire. The questionnaire results are not connected to you or your application, and do not form part of the selection process. Simply, the goal of collecting this anonymous data is to better understand our organizational reach, while continuously aiming to improve the diversity of our applicant pool

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. Should you require accommodations during the hiring process please reach out to hr@capilanou.ca

Competition Number:
JR100187

Position Title:
Privacy Info Access and Records Mgmt Coord

Employment Group:
Exempt Staff

Position Status:
Temporary (Fixed Term) Full time

Position Start Date:
October 12, 2026

Position End Date:
October 13, 2026

Department:
Policy, Privacy and Governance

Location:
North Vancouver

Salary Range:
Job Description Summary:
This position is responsible for providing specialized assistance on privacy access to information and records management matters. Specifically, this position will provide support to the Privacy Officer and Manager, Contract Administration by assisting with activities related to the development, implementation, maintenance, and adherence to the University’s privacy policy and procedures, and the administration of the records management program. This position is responsible for coordinating responses to access to information requests and privacy complaints for the University.

Effective communication, research, and analytical skills are particularly important in this position. The incumbent reports to the Manager, Contract Administration.

Job Description:
ILLUSTRATIVE EXAMPLES OF DUTIES

First point of contact for requests for access to information and privacy complaints.
Coordinates timely responses to access to information requests and privacy complaints and ensures the University complies fully with all legislative requirements while ensuring the University’s legal and security risks are considered.
Assists with implementing and updating of the University’s information privacy policies and procedures.
Assists with facilitating and promoting activities to foster information privacy awareness within the University, including delivering privacy training and orientation to administrators, employees, volunteers, contractors and other appropriate third parties.
Assists with providing advice on privacy and access matters to all University departments and areas, including conducting periodic reviews of privacy practices in departments across the University.
Assists with conducting privacy impact assessments, privacy audits and compliance monitoring.
Administers the process for receiving, documenting and tracking all complaints concerning the University’s privacy policy and procedures.
Participates and provides support in privacy incident management investigations
Maintains current knowledge of applicable federal and provincial privacy laws and accreditation standards and monitors advancements in information privacy technologies to ensure the University’s adaption and compliance.
Supports the Privacy Officer and Manager, Contract Administration in developing and administering the University’s records management program.
Responsible to respond to queries from members of the University community with respect to the University’s records management program and general records management practices.
Responsible to update the records management schedule as necessary.
Undertakes special projects as assigned.
Performs other duties as assigned.

REQUIRED KNOWLEDGE, ABILITIES AND SKILLS

Knowledge of federal and provincial privacy legislation and principles (Freedom of Information and Protection of Privacy Act, Personal Information Protection Act, Personal Information Protection and Electronic Documents Act, and Privacy Act).
Demonstrated ability to deliver a customer service focused approach to handle privacy and access to information matters.
Demonstrated ability to apply sound judgment, tact and discretion in dealing with a wide variety of sensitive/confidential issues.
Ability to analyse and organize information obtained from a variety of sources.
Ability to maintain accurate records, with high attention to detail.
Ability to establish and maintain effective working relationships with a diverse group of employees, students, committees, and the general public.
Ability to understand and follow complex oral and written instructions, and to communicate information effectively, both orally and in writing.
Ability to prepare and execute effective presentations and training to individuals and groups.
Ability to multi-task and apply organizational skills to meet deadlines with minimal supervision.
Ability to adapt to changing situations.
Ability to establish and maintain administrative procedures.
Ability to take initiative, while contributing as a team member.
Thorough knowledge of business English, spelling, and grammar.
Proficient computer skills including business software applications, Microsoft Suite (Word, Outlook, Excel, PowerPoint, Teams), and Adobe Acrobat and the ability to upgrade skills as required.
Working knowledge of posting to the web and use of related software; ability to upgrade if required.

REQUIRED TRAINING AND EXPERIENCE

Bachelors’ Degree in Public Administration or related subject with courses in privacy.
CIPP/C, CIPM, or other IAPP certification(s) considered an asset.
Two (2) years of recent experience in privacy and access to information matters, preferably in the public sector, including:
- researching privacy issues;
- conducting privacy impact assessments;
- preparing written privacy and procedures materials;
- responding to access to information requests and privacy related complaints from the general public;
- working and communicating effectively with, and providing privacy-related guidance to, multiple stakeholders; and
- implementing a records management program (considered an asset).
Or an equivalent combination of skills and experience.

Additional Details:
Our standard work week is Monday to Friday, 8:30am – 4:00pm, or dependent on the needs of the department.

Posting Detail Information:
Hours of Work Per Week:
35

Pay Group:
AE005

Job Open Date:
October 07, 2026

Job Close Date:

About employer

More about this job

Responsibilities

Coordinates responses to access-to-information requests and privacy complaints, supports privacy policy implementation and awareness training, and assists with privacy assessments, audits, and incident investigations. Supports administration of the University’s records management program, including responding to inquiries and maintaining the records schedule.

Requirements

A bachelor’s degree in Public Administration or a related subject with privacy coursework, plus two years of recent experience in privacy and access-to-information matters, is required; an equivalent combination of skills and experience may be considered. Applicants should know applicable privacy legislation and demonstrate strong judgment, communication, analytical, organizational, and computer skills; IAPP certification and records management program experience are assets.

Skills

Privacy Legislation
Access to Information
Records Management
Privacy Impact Assessments
Privacy Audits
Incident Management
Complaint Handling
Research and Analysis
Customer Service
Confidentiality and Discretion
Written and Oral Communication
Training and Presentations
Organization and Multitasking
Microsoft Office
Adobe Acrobat
Stakeholder Relations

Visa sponsorship

Not detected in the job text

Keywords

Privacy
Access to Information
Records Management
Freedom of Information and Protection of Privacy Act
Personal Information Protection Act
Personal Information Protection and Electronic Documents Act
Privacy Act
Privacy Impact Assessments
Privacy Audits
Compliance Monitoring
Privacy Complaints
Privacy Incident Management
Privacy Training
Records Management Schedule
CIPP/C
CIPM
IAPP Certification
Microsoft Word
Microsoft Outlook
Microsoft Excel
Microsoft PowerPoint
Microsoft Teams
Adobe Acrobat
Public Administration
Higher Education

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Jobs in Canada