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Added 1 min ago
C-
Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Saskatoon, SK
- Full-time
Two to three full days per week in the office working on bids, one to two days on job sites, and dedicate another day to developing the territory
Added 1 min ago
TC
Marketing Communications Coordinator
The Clarice Smith Performing Arts Center
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
…Performing Arts. The MCC provides marketing communications support to the unit Director and serves as the main point of contact for unit faculty as well as programming leads; and supervises…
Added 1 min ago
SP
Call for Expressions of Interest Board of Directors, Senior Persons Living Connected (SPLC)
Senior Persons Living Connected
Toronto, ON · Scarborough, ON
- Part-time
…home and age in place. We specialize in culturally responsive support for complex social and health needs. Our 150 employees, 200 volunteers and volunteer Board of 12 Directors support…
Added 16 mins ago
CU
Student Info Services Offficer
Capilano University
North Vancouver, BC
- Full-time
…The questionnaire results are not connected to you or your application, and do not form part of the selection process. Simply, the goal of collecting this anonymous data is to better…
Added 31 mins ago
BE
Casual Early Childhood Educator (ECE) - Level 2
BrightPath Early Learning & Child Care
Calgary, AB
- Part-time
We will support your long-term career goals by offering opportunities for professional development.
Added 31 mins ago
E1
Entry-Level English Teacher (ESL) | No Experience Needed
English 1
BC · British Columbia, Canada
- Full-time
…into international teaching. We will provide you with full support and…
Added 31 mins ago
Q
FY27 Intern - Firmware Engineering Internship - Canada (16 months)
Qualcomm
Toronto, ON
- Full-time
Our internship hiring model routes candidates from this application into multiple project specific roles. Your "Profile Visibility" choice will guide how we manage your data across our…
Added 46 mins ago
RB
Client Advisor
Royal Bank of Canada
Saskatoon, SK
- Part-time
· Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training
Added 46 mins ago
RB
Financing Specialist
Royal Bank of Canada
Vancouver, BC
- Full-time
…commercial banking team with portfolio management and compliance support you will contribute to an exceptional client experience by providing superior business, financial and credit advice.…
Added 46 mins ago
RB
Banking Advisor
Royal Bank of Canada
Temiskaming Shores, ON · Parry Sound, ON · North Bay, ON · Sundridge, ON · Gravenhurst, ON · Huntsville, ON · Bracebridge, ON · Kirkland Lake, ON · West Nipissing, ON
- Full-time
Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training
Added 46 mins ago
RB
Client Advisor
Royal Bank of Canada
Pincher Creek, AB
- Part-time
· Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training
Added 46 mins ago
RB
Lead Business Systems Analyst
Royal Bank of Canada
Toronto, ON
- Full-time
Support Design, Development and Testing activities by providing requirements clarifications and root-cause analysis.
Added 46 mins ago
RB
Director, Corporate Engagement and Internal Identity
Royal Bank of Canada
Toronto, ON
- Full-time
…communications, internal thought leadership, some sales enablement support, and the digital platforms that connect RBC Royal Trust's people and…
Added 46 mins ago
RB
Investment & Retirement Planning Assistant
Royal Bank of Canada
Chilliwack, BC
- Part-time
As an Investment and Retirement Planning Assistant, you support a top producing Financial Planner, Investment and Retirement Planner in meeting sales objectives and related activities by…
Added 46 mins ago
RB
Senior Relationship Manager - Royal Distinction
Royal Bank of Canada
Toronto, ON
- Full-time
At RBC Direct Investing, our Senior Relationship Managers play a critical part of our team by providing expert support to new and existing High Net Worth/Ultra High Net Worth (HNW/UHNW)…
Added 46 mins ago
RB
Client Advisor
Royal Bank of Canada
Temiskaming Shores, ON · Parry Sound, ON · North Bay, ON · Sundridge, ON · Gravenhurst, ON · Huntsville, ON · Bracebridge, ON · Kirkland Lake, ON · West Nipissing, ON
- Full-time
Support from a dynamic, collaborative, progressive, and high perform
Added 46 mins ago
RB
Global Mobility Advisor
Royal Bank of Canada
Toronto, ON
- Full-time
Leaders who support your development through coaching and managing opportunities.
Added 46 mins ago
RB
Financial Planner Investment and Retirement Planning
Royal Bank of Canada
Sault Ste. Marie, ON
- Full-time
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Added 46 mins ago
RB
Investment and Retirement Planner Assistant
Royal Bank of Canada
Fort McMurray, AB
- Part-time
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Added 46 mins ago
RB
Client Advisor
Royal Bank of Canada
ON · GREATER SUDBURY / GRAND SUDBURY, Ontario
- Part-time
· Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training
Added 46 mins ago
RB
Senior Manager, Risk and Controls
Royal Bank of Canada
Toronto, ON · Vancouver, BC
- Full-time
…Risk Profile, Risk Appetite and be able to clearly communicate/support Senior Management and…
Added 46 mins ago
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Branch Manager, Yonge & Cranbrooke Branch
Royal Bank of Canada
Toronto, ON
- Full-time
…digital enablement and multichannel usage. As a team leader, you support the ongoing development of staff through consistent routines to ensure a high level of employee capability and…
Added 46 mins ago
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Lead Full Stack Developer
Royal Bank of Canada
Toronto, ON
- Full-time
Must have development experiences in Azure Integration Services (Logic Apps,
Added 46 mins ago
RB
Executive Assistant
Royal Bank of Canada
Toronto, ON
- Full-time
In the role of Executive Assistant, you will provide administrative and general research support to the SVP, Head of Global Fixed Income and Currencies, and the Fixed Income team in…
Added 46 mins ago
RB
Administrative Assistant
Royal Bank of Canada
Calgary, AB
- Full-time
The RBC Dominion Securities branch located in Calgary North branch is looking for an Administrative Assistant to provide administrative support to a successful Advisory Team.

Capilano University

Student Info Services Offficer

North Vancouver, BC, Canada

29.77 CAD hourly based on 35 hours per week (with increments up to 33.46 CAD) · Full-time

Apply on capilanou.wd10.myworkdayjobs.com About employer

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Job details

Pay: 29.77 CAD hourly based on 35 hours per week (with increments up to 33.46 CAD)
Job type: Full-time
Posting language: English
Posted: Nov 10, 2026

Original job description

Capilano University respectfully acknowledges that our campuses are located on the unceded territories of the səlilwətaɬ (Tsleil-Waututh), Sḵwxwú7mesh (Squamish) and xʷməθkʷəỷəm (Musqueam) Nations.

At CapU we are committed to supporting a campus community that is both diverse and inclusive. We believe that diversity within our workforce is essential in creating both an exceptional student, and employee experience. As part of this ongoing commitment, we strive to ensure that our recruitment campaigns are proudly reflective of the community we serve. We actively seek applications from Indigenous peoples, the 2SLGBTQ+ community, persons with disabilities as well as members of groups that experience discrimination based on race, ethnicity, gender identity, sexual orientation, place of origin, ancestry, and religion as we acknowledge the value each individual brings to the CapU community through their lived experiences.

To help us focus our efforts, we ask all applicants, should they wish, to complete a short anonymous questionnaire. The questionnaire results are not connected to you or your application, and do not form part of the selection process. Simply, the goal of collecting this anonymous data is to better understand our organizational reach, while continuously aiming to improve the diversity of our applicant pool

Please note that all job postings close automatically at 12:00 AM PCT on the posted closing date. To ensure your application is successfully received, we strongly encourage you to submit your application at least one day prior to the posted end date.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. Should you require accommodations during the hiring process please reach out to hr@capilanou.ca

Competition Number:

JR100231

Position Title:

Student Info Services Offficer

Employment Group:

Support Staff

Position Status:

Temporary (Fixed Term) Full time

Position Start Date:

December 1, 2026

Position End Date:

December 31, 2027

Department:

StudReg & Info Srvc

Location:

North Vancouver

Salary Range:

29.77 CAD hourly based on 35 hours per week (with increments up to 33.46 CAD)

Job Description Summary:

This is varied customer service, and administrative support work in support of the Registrar’s Office. This position is primarily responsible for providing a wide variety of information on university programs, services, policies and procedures to students, other employees, and the general public. Duties include providing frontline customer service, providing first level screening of customer needs, preparing files, assessing and compiling information, word processing, data entry, document filing, and scanning. An incumbent in this position reports to the Associate Registrar of the functional area and receives operational direction from the Supervisor.

Job Description:

ILLUSTRATIVE EXAMPLE OF DUTIES

Provides front line customer service and information to students, staff, faculty and the general public regarding admissions, transfer credit, graduation, registration, student loans and awards processes, University programs, services, procedures, and policies. Redirects inquiries and refers people to other campus services as necessary.

Answers Registrar’s Office phone inquiries, re-directs calls, and handles emergency situations. Prepare responses to correspondence containing routine inquiries.
Processes registration and course change forms as well as other admissions, registration, and records related material. Checks that the information and forms submitted are complete and conform to application or department requirements.

Evaluates and scans documents as received. Enters information relevant to student records process. Ensures data entered is accurate.

Enters information relevant to the admissions process (e.g. grades, test scores, English assessments, etc.). Ensures data entered is accurate.

Assists applicants in completing the application process by checking for completeness of file, determining what documents are still required, and writing appropriate communication to collect required information and advice of application status.

Assists students with the completion of financial aid applications and other forms. Checks that the information and forms submitted are complete and conform to application requirements.

Ascertains appropriate financial and academic advising direction for students and schedules appointments with the relevant advisor or refers students to other campus services as required.

Liaises with University departments for registration inquiries, override requests, and the processing of non-standard applications.

Under the guidance of the Supervisor, identifies and gathers information regarding student issues, including determining whether an issues needs to be escalated to the appropriate area or authority, or it can be handled by the Student Information Services Officer.

Makes recommendations to the Supervisor, and assists Records Officers, with implementation of new business processes and procedure improvements

Requests, compiles, files, and updates information from University instructional and service areas and from other educational institutions. Distributes this information as required to a variety of internal and external areas.

As applications are received, codes and enters application information. Conducts preliminary screening of applications including assessing for completeness.

Prepares student files and data related to admissions, registration, transfer credit, and graduation.

Maintains the integrity and confidentiality of sensitive information and systems

Uses considerable judgement in the application of late fees and approval of backdated drops, registrations, and withdrawals.

Participates in the development, design, testing, and implementation of new systems or upgrades used by the Registrar’s Office.

Maintains office records and files, mailing lists, appointment schedules, etc.

Processes, updates and maintains permanent student records and files.

Prepares official and student copy transcripts. Provides students with information on procedures for obtaining official transcripts.

Prepares official enrolment letters for the support of study permits, visa applications, and off- campus work permits

Places and removes holds on student accounts as advised by other departments. Notifies cashiers about students who are subject to exceptional application fees.

Prepares and signs routine and non-routine correspondence, and other documentation related to admissions, registration and records.

Sorts and processes internal/external mail.

Issues new and replacement CapCard IDs to students, staff and faculty. Ensures building and room access associated with CapCards is up-to-date and accurate.

Locate and attach appropriate files to incoming correspondence requiring replies.

Open, read, route, and distribute incoming mail or other materials and answer routine letters.

Under the guidance of the Supervisor, provides one-on-one instruction on assigned Student Information Services Officer tasks for new permanent and temporary staff.

Performs duties related to the qualifications and requirements of the position.

REQUIRED KNOWLEDGE, ABILITIES AND SKILLS

Thorough knowledge of the applicable rules, regulations and procedures that govern the University and Registrar’s Office activities.

Considerable knowledge of the University’s programs, courses, services and activities offered and knowledge of viable alternatives available for programs not offered by the University.

Considerable knowledge of the University’s policies and procedures governing admissions and registration.

Considerable knowledge of Banner or another automated student record system.

Considerable knowledge of business English, spelling, punctuation and arithmetic.

Considerable knowledge of word-processing and spreadsheet applications

Considerable knowledge of the application of freedom of information and protection of privacy provisions to the operation of the department.

Working knowledge of the University’s policies and procedures governing transfer credit and graduation.

Working knowledge of database applications.

Working knowledge of office practices, procedures and equipment and operation of a busy customer service centre.

Working knowledge of emergency services procedures.

Ability to maintain confidentiality and handle sensitive issues with tact and diplomacy.

Ability to communicate effectively with a diverse public and use judgement in providing a high level of customer service.

Ability to handle difficult customers appropriately and use tact and judgement while providing a high level of customer service.

Ability to troubleshoot incidents and problems effectively and efficiently.

Ability to establish and maintain effective working relationships with a diverse group of employees, students, external contacts, and the general public.

Ability to follow oral and written instructions and communicate information effectively, both orally and in writing.

Ability to work with constant interruptions and to maintain attention to detail.

Ability to process and enter data accurately.

Ability to learn assigned clerical duties readily and to perform them in accordance with established methods and procedures.

Ability to assess information and service needs, and provide information regarding student records which includes admission procedures, educational planning, academic advising, and registration.

Ability to quickly learn and retain a large body of general University information, including activities, functions, personnel, rules, policies, regulation, procedures, etc.

Ability to make simple arithmetic computations and tabulations correctly.

Ability to compose routine and non-routine correspondence.

Ability to provide one-on-one instruction on assigned tasks to new and temporary staff.

Ability to handle emergency telephone calls and situations.

Skill in keyboarding at 50 wpm.

REQUIRED TRAINING AND EXPERIENCE:

Completion of one year (approximately 30 credits) of post-secondary education.

Two years of related work experience, preferably in dealing with the public in an educational setting, with significant student contact.

REQUIRED LICENCES, CERTIFICATES AND REGISTRATIONS:

None.

Additional Details:

Our standard work week is Monday to Friday, 8:30am – 4:00pm, or dependent on the needs of the department.

Posting Detail Information:

Hours of Work Per Week:

Pay Group:

SS016

Union:

MoveUP

Job Open Date:

November 10, 2026

Job Close Date:

Apply on capilanou.wd10.myworkdayjobs.com About employer

More about this job

Responsibilities

Provide frontline customer service and administrative support for the Registrar’s Office, including handling inquiries about university programs, policies, and registration. Process student records, manage application files, and maintain data integrity within university systems.

Requirements

Requires at least one year of post-secondary education and two years of related work experience, preferably in an educational setting. Candidates must possess strong clerical skills, proficiency with student record systems, and the ability to handle sensitive information with diplomacy.

Skills

Customer service
Administrative support
Data entry
Document filing
Records management
Banner system
Business English
Spreadsheet applications
Word processing
Conflict resolution
Communication
Attention to detail
Troubleshooting
Arithmetic
Database applications

Visa sponsorship

Not detected in the job text

Keywords

Registrar's Office
Student Information Services
Administrative Support
Customer Service
Data Entry
Banner
Student Records
Admissions
Registration
Transfer Credit
Financial Aid
Freedom of Information
Privacy
Academic Advising
Clerical
Documentation
Higher Education
Capilano University

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Jobs in Canada