Jobs in Canada

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 16 mins ago
Financial Services - Business Office
The Jim Pattison Auto Group
Victoria, BC
…personable individual to join our sales team as a Financial Services Advisor. If you strive to achieve excellence in customer satisfaction and relationship building, this opportunity is for…
Added 46 mins ago
CF
Sr. Principal Lead, Operations
Chick-fil-A Frederick North
Mississauga, ON
- Full-time
Consult to Franchise Operators as a business partner and trusted advisor
Added 1 hour ago
RB
Banking Advisor Intern
Royal Bank of Canada
Amherstburg, ON
- Full-time
Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
Added 1 hour ago
RB
Financial Advisor
Royal Bank of Canada
Temiskaming Shores, ON · Parry Sound, ON · North Bay, ON · Sundridge, ON · Gravenhurst, ON · Huntsville, ON · Bracebridge, ON · Kirkland Lake, ON · West Nipissing, ON
- Full-time
As an RBC Financial Advisor, you attract, nurture, and grow relationships with our high-value personal and small business clients, by adding value in the moments that matter to them. You…
Added 1 hour ago
RB
Associate Vice President, Core Banking, RBCx (similar to Commercial Account Manager)
Royal Bank of Canada
Ottawa, ON
- Full-time
If you are a Business Account Manager (BAM), a Relationship Manager - Commercial Accounts (RMCA), a Commercial Account Manager (CAM) Intern or an Associate / Commercial Banking Advisor…
Added 1 hour ago
RB
Client Advisor
Royal Bank of Canada
MB · STONEWALL, Manitoba
- Part-time
…individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver…
Added 1 hour ago
RB
Client Advisor Kitchener/Waterloo
Royal Bank of Canada
Kitchener, ON
- Part-time
…individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver…
Added 1 hour ago
RB
Financial Planner, Investment Retirement Planning
Royal Bank of Canada
Vancouver, BC
- Full-time
Develop external business referral sources through networking, marketing, and your centres of influence
Added 1 hour ago
RB
Branch Manager Advisor
Royal Bank of Canada
Cardston, AB
- Full-time
As a Branch Manager Advisor, you fulfill a critical role in the branch with 40-50% of your time spent providing advice to clients as a Financial Advisor and 50-60% in a Branch leadership…
Added 1 hour ago
RB
Associate
Royal Bank of Canada
Pickering, ON
- Full-time
By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. As an…
Added 1 hour ago
CU
Student Info Services Offficer
Capilano University
North Vancouver, BC
- Full-time
Ascertains appropriate financial and academic advising direction for students and schedules appointments with the relevant advisor or refers students to other campus services as required.
Added 2 hours ago
RB
Client Advisor
Royal Bank of Canada
Saskatoon, SK
- Part-time
· Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
Added 2 hours ago
RB
Banking Advisor
Royal Bank of Canada
Temiskaming Shores, ON · Parry Sound, ON · North Bay, ON · Sundridge, ON · Gravenhurst, ON · Huntsville, ON · Bracebridge, ON · Kirkland Lake, ON · West Nipissing, ON
- Full-time
Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
Added 2 hours ago
RB
Client Advisor
Royal Bank of Canada
Pincher Creek, AB
- Part-time
· Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
Added 2 hours ago
RB
Client Advisor
Royal Bank of Canada
Temiskaming Shores, ON · Parry Sound, ON · North Bay, ON · Sundridge, ON · Gravenhurst, ON · Huntsville, ON · Bracebridge, ON · Kirkland Lake, ON · West Nipissing, ON
- Full-time
Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
Added 2 hours ago
RB
Client Advisor
Royal Bank of Canada
ON · GREATER SUDBURY / GRAND SUDBURY, Ontario
- Part-time
· Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
Added 2 hours ago
RB
Associate Advisor
Royal Bank of Canada
Toronto, ON
- Full-time
…our clients thrive and communities prosper. As an Associate Advisor, you will work with an Investment Advisor team and be responsible for providing proactive advice and support to our…
Added 2 hours ago
RB
Banking Advisor
Royal Bank of Canada
Pincher Creek, AB
- Full-time
· Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
Added 2 hours ago
RB
Director, Parallel by RBC
Royal Bank of Canada
Toronto, ON
- Full-time
…office offering. This is a pivotal role where you will drive business development and relationship management, execute our established growth strategy, and scale Parallel’s market presence…
Added 2 hours ago
RB
Client Care Advisor, Private Banking
Royal Bank of Canada
Richmond Hill, ON
- Full-time
As a key member of the Private Banking team, the Client Care Advisor is responsible for creating a tailored and memorable welcome experience at our Vancouver Private Banking Office. You…
Added 2 hours ago
RB
Client Advisor
Royal Bank of Canada
Snow Lake, MB
- Part-time
· Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
Added 2 hours ago
RB
Client Advisor
Royal Bank of Canada
Vancouver, BC
- Full-time
Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
Added 3 hours ago
E
AltaGas - Senior Partner, Workforce Capability & Talent Development
EEONLINE
AB · Alberta, Canada
- Full-time
…Organizational Design and Workforce Strategy, HR Technology and the business, the Senior Partner, Workforce Capability & Talent Development will shape AltaGas' enterprise approach to…
Added 3 hours ago
K
National Sales Excellence Manager
Kuehne+Nagel
Mississauga, ON
- Full-time
With a sales career at Kuehne+Nagel, you'll drive long-term business success by mastering sales strategies, nurturing customer relationships and identifying new opportunities. At…
Added 3 hours ago
T
PLC Programmer
Tarco
Calgary, AB
- Full-time
…Intelligent Execution Platform, we pride ourselves on being a trusted advisor and long-term partner for clients across diverse…

Capilano University

Student Info Services Offficer

North Vancouver, BC, Canada

29.77 CAD hourly based on 35 hours per week (with increments up to 33.46 CAD) · Full-time

Apply on capilanou.wd10.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: 29.77 CAD hourly based on 35 hours per week (with increments up to 33.46 CAD)
Job type: Full-time
Posting language: English
Posted: Nov 10, 2026

Original job description

Capilano University respectfully acknowledges that our campuses are located on the unceded territories of the səlilwətaɬ (Tsleil-Waututh), Sḵwxwú7mesh (Squamish) and xʷməθkʷəỷəm (Musqueam) Nations.

At CapU we are committed to supporting a campus community that is both diverse and inclusive. We believe that diversity within our workforce is essential in creating both an exceptional student, and employee experience. As part of this ongoing commitment, we strive to ensure that our recruitment campaigns are proudly reflective of the community we serve. We actively seek applications from Indigenous peoples, the 2SLGBTQ+ community, persons with disabilities as well as members of groups that experience discrimination based on race, ethnicity, gender identity, sexual orientation, place of origin, ancestry, and religion as we acknowledge the value each individual brings to the CapU community through their lived experiences.

To help us focus our efforts, we ask all applicants, should they wish, to complete a short anonymous questionnaire. The questionnaire results are not connected to you or your application, and do not form part of the selection process. Simply, the goal of collecting this anonymous data is to better understand our organizational reach, while continuously aiming to improve the diversity of our applicant pool

Please note that all job postings close automatically at 12:00 AM PCT on the posted closing date. To ensure your application is successfully received, we strongly encourage you to submit your application at least one day prior to the posted end date.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. Should you require accommodations during the hiring process please reach out to hr@capilanou.ca

Competition Number:

JR100231

Position Title:

Student Info Services Offficer

Employment Group:

Support Staff

Position Status:

Temporary (Fixed Term) Full time

Position Start Date:

December 1, 2026

Position End Date:

December 31, 2027

Department:

StudReg & Info Srvc

Location:

North Vancouver

Salary Range:

29.77 CAD hourly based on 35 hours per week (with increments up to 33.46 CAD)

Job Description Summary:

This is varied customer service, and administrative support work in support of the Registrar’s Office. This position is primarily responsible for providing a wide variety of information on university programs, services, policies and procedures to students, other employees, and the general public. Duties include providing frontline customer service, providing first level screening of customer needs, preparing files, assessing and compiling information, word processing, data entry, document filing, and scanning. An incumbent in this position reports to the Associate Registrar of the functional area and receives operational direction from the Supervisor.

Job Description:

ILLUSTRATIVE EXAMPLE OF DUTIES

Provides front line customer service and information to students, staff, faculty and the general public regarding admissions, transfer credit, graduation, registration, student loans and awards processes, University programs, services, procedures, and policies. Redirects inquiries and refers people to other campus services as necessary.

Answers Registrar’s Office phone inquiries, re-directs calls, and handles emergency situations. Prepare responses to correspondence containing routine inquiries.
Processes registration and course change forms as well as other admissions, registration, and records related material. Checks that the information and forms submitted are complete and conform to application or department requirements.

Evaluates and scans documents as received. Enters information relevant to student records process. Ensures data entered is accurate.

Enters information relevant to the admissions process (e.g. grades, test scores, English assessments, etc.). Ensures data entered is accurate.

Assists applicants in completing the application process by checking for completeness of file, determining what documents are still required, and writing appropriate communication to collect required information and advice of application status.

Assists students with the completion of financial aid applications and other forms. Checks that the information and forms submitted are complete and conform to application requirements.

Ascertains appropriate financial and academic advising direction for students and schedules appointments with the relevant advisor or refers students to other campus services as required.

Liaises with University departments for registration inquiries, override requests, and the processing of non-standard applications.

Under the guidance of the Supervisor, identifies and gathers information regarding student issues, including determining whether an issues needs to be escalated to the appropriate area or authority, or it can be handled by the Student Information Services Officer.

Makes recommendations to the Supervisor, and assists Records Officers, with implementation of new business processes and procedure improvements

Requests, compiles, files, and updates information from University instructional and service areas and from other educational institutions. Distributes this information as required to a variety of internal and external areas.

As applications are received, codes and enters application information. Conducts preliminary screening of applications including assessing for completeness.

Prepares student files and data related to admissions, registration, transfer credit, and graduation.

Maintains the integrity and confidentiality of sensitive information and systems

Uses considerable judgement in the application of late fees and approval of backdated drops, registrations, and withdrawals.

Participates in the development, design, testing, and implementation of new systems or upgrades used by the Registrar’s Office.

Maintains office records and files, mailing lists, appointment schedules, etc.

Processes, updates and maintains permanent student records and files.

Prepares official and student copy transcripts. Provides students with information on procedures for obtaining official transcripts.

Prepares official enrolment letters for the support of study permits, visa applications, and off- campus work permits

Places and removes holds on student accounts as advised by other departments. Notifies cashiers about students who are subject to exceptional application fees.

Prepares and signs routine and non-routine correspondence, and other documentation related to admissions, registration and records.

Sorts and processes internal/external mail.

Issues new and replacement CapCard IDs to students, staff and faculty. Ensures building and room access associated with CapCards is up-to-date and accurate.

Locate and attach appropriate files to incoming correspondence requiring replies.

Open, read, route, and distribute incoming mail or other materials and answer routine letters.

Under the guidance of the Supervisor, provides one-on-one instruction on assigned Student Information Services Officer tasks for new permanent and temporary staff.

Performs duties related to the qualifications and requirements of the position.

REQUIRED KNOWLEDGE, ABILITIES AND SKILLS

Thorough knowledge of the applicable rules, regulations and procedures that govern the University and Registrar’s Office activities.

Considerable knowledge of the University’s programs, courses, services and activities offered and knowledge of viable alternatives available for programs not offered by the University.

Considerable knowledge of the University’s policies and procedures governing admissions and registration.

Considerable knowledge of Banner or another automated student record system.

Considerable knowledge of business English, spelling, punctuation and arithmetic.

Considerable knowledge of word-processing and spreadsheet applications

Considerable knowledge of the application of freedom of information and protection of privacy provisions to the operation of the department.

Working knowledge of the University’s policies and procedures governing transfer credit and graduation.

Working knowledge of database applications.

Working knowledge of office practices, procedures and equipment and operation of a busy customer service centre.

Working knowledge of emergency services procedures.

Ability to maintain confidentiality and handle sensitive issues with tact and diplomacy.

Ability to communicate effectively with a diverse public and use judgement in providing a high level of customer service.

Ability to handle difficult customers appropriately and use tact and judgement while providing a high level of customer service.

Ability to troubleshoot incidents and problems effectively and efficiently.

Ability to establish and maintain effective working relationships with a diverse group of employees, students, external contacts, and the general public.

Ability to follow oral and written instructions and communicate information effectively, both orally and in writing.

Ability to work with constant interruptions and to maintain attention to detail.

Ability to process and enter data accurately.

Ability to learn assigned clerical duties readily and to perform them in accordance with established methods and procedures.

Ability to assess information and service needs, and provide information regarding student records which includes admission procedures, educational planning, academic advising, and registration.

Ability to quickly learn and retain a large body of general University information, including activities, functions, personnel, rules, policies, regulation, procedures, etc.

Ability to make simple arithmetic computations and tabulations correctly.

Ability to compose routine and non-routine correspondence.

Ability to provide one-on-one instruction on assigned tasks to new and temporary staff.

Ability to handle emergency telephone calls and situations.

Skill in keyboarding at 50 wpm.

REQUIRED TRAINING AND EXPERIENCE:

Completion of one year (approximately 30 credits) of post-secondary education.

Two years of related work experience, preferably in dealing with the public in an educational setting, with significant student contact.

REQUIRED LICENCES, CERTIFICATES AND REGISTRATIONS:

None.

Additional Details:

Our standard work week is Monday to Friday, 8:30am – 4:00pm, or dependent on the needs of the department.

Posting Detail Information:

Hours of Work Per Week:

Pay Group:

SS016

Union:

MoveUP

Job Open Date:

November 10, 2026

Job Close Date:

Apply on capilanou.wd10.myworkdayjobs.com About employer

More about this job

Responsibilities

Provide frontline customer service and administrative support for the Registrar’s Office, including handling inquiries about university programs, policies, and registration. Process student records, manage application files, and maintain data integrity within university systems.

Requirements

Requires at least one year of post-secondary education and two years of related work experience, preferably in an educational setting. Candidates must possess strong clerical skills, proficiency with student record systems, and the ability to handle sensitive information with diplomacy.

Skills

Customer service
Administrative support
Data entry
Document filing
Records management
Banner system
Business English
Spreadsheet applications
Word processing
Conflict resolution
Communication
Attention to detail
Troubleshooting
Arithmetic
Database applications

Visa sponsorship

Not detected in the job text

Keywords

Registrar's Office
Student Information Services
Administrative Support
Customer Service
Data Entry
Banner
Student Records
Admissions
Registration
Transfer Credit
Financial Aid
Freedom of Information
Privacy
Academic Advising
Clerical
Documentation
Higher Education
Capilano University

Report this job

Work requirements

Jobs in Canada