Service Receptionist
- Derrick Chrysler Dodge Jeep Ram Fiat, Canada
Full-time
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Job details
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
Company:
2724772 Alberta Ltd./DBA Derrick Chrysler Dodge Jeep Ram FiatMake the First Impression Unforgettable
At Derrick Chrysler Dodge Jeep RAM FIAT, the experience starts with the very first hello. As our Service Receptionist, you are the welcoming face clients see when they walk through our doors and the warm, professional voice they hear on the phone. If you thrive in a fast-paced environment, love keeping things organized, and take pride in delivering top-tier hospitality, we want you on our team.
What You’ll Do
- Be the Face of Derrick: Greet every client and visitor with warmth and professionalism, directing them seamlessly to the right team member or lounge area.
- Master the Switchboard: Manage incoming calls with poise, efficiency, and a friendly tone.
- Keep Sales & Operations Moving: Track demo vehicle usage, license plate check-outs/returns, and gas cards.
- Support Inventory & Transfers: Log keys into our Vehicle Management System as new luxury units arrive and coordinate paperwork/items for smooth dealer transfers.
- Own the Front Desk: Handle incoming and outgoing mail, faxes, and Purolator shipments accurately and on time, alongside general administrative support.
What You Bring to the Table
- Customer-First Mindset: 0–2 years of experience in a professional services environment (automotive or dealership experience is a great bonus, though not required).
- Polished Communication: Superior verbal skills paired with diplomacy, tact, and a well-groomed, professional appearance.
- Organizational Pro: High attention to detail, strong problem-solving instincts, and the ability to prioritize a busy workload without breaking a sweat.
- Tech-Savvy: Proficiency in Microsoft Office and the ability to learn dealership management software quickly.
What’s In It for You (The Capital Advantage)
We're one of Canada's Best Managed Companies for a reason!
- Financial Stability: Competitive pay plans that are reviewed regularly.
- True Work/Life Balance: Paid flex time and predictable scheduling so you can actually enjoy your time off.
- Health & Wellness: Comprehensive medical and dental benefits, Short-Term and Long-Term disability, a Health Spending Account, plus an Employee Family Assistance Program.
- Incredible Perks: Employee discounts on vehicle purchases, parts, and servicing, corporate cell phone plan rates, years of service recognition gifts, and more!
- Investment in Your Future: Optional RRSP deductions – because long-term matters, too.
- Career Velocity: We prioritize promoting from within. You’ll get ongoing training and opportunities to grow your career across our Western Canadian network.
- A maternity leave top-up program and paid bereavement time so you can prioritize what matters most.
Ready to drive your career forward? Apply today and help us deliver the exceptional service Derrick Chrysler Dodge Jeep RAM FIAT clients expect!
#INCAG
At Capital Automotive Group, our vision is to be the most respected auto group in North America. In keeping with our mission, we strive to move customers’ lives forward with the best in automotive solutions, service and people. Through demonstrating our core values of respect, transparency, care, excellence, and innovation, we stand out from the rest and create a growth-driven organization.
Capital Automotive Group, founded in 1974, has expanded and continues to grow significantly. Our team consists of service technicians, product specialists and support staff from each location.
Capital Automotive Group believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process.
More about this job
Responsibilities
The Service Receptionist acts as the primary point of contact for clients, managing the switchboard and greeting visitors with professional hospitality. Additionally, the role involves administrative tasks such as tracking demo vehicles, logging keys, and handling mail and shipments.
Requirements
Candidates should have 0-2 years of experience in a professional services environment and possess strong verbal communication skills. Proficiency in Microsoft Office and the ability to quickly learn dealership management software are required.
Skills
- Customer service
- Switchboard operation
- Administrative support
- Communication
- Organization
- Problem-solving
- Microsoft Office
- Data entry
- Inventory management
- Diplomacy
- Time management
- Attention to detail
Benefits
- Medical benefits
- Dental benefits
- Short-term disability
- Long-term disability
- Health spending account
- Employee family assistance program
- Employee vehicle discounts
- Parts discounts
- Servicing discounts
- Years of service recognition
- RRSP deductions
- Maternity leave top-up
- Paid bereavement time
- Paid flex time
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Administrative
- Retail
- Sales
Keywords
- Receptionist
- Customer Service
- Switchboard
- Automotive
- Dealership
- Administrative Support
- Microsoft Office
- Inventory Management
- Vehicle Management System
- Hospitality
- Communication
- Organization
- Professional Services
- Data Entry
- Client Relations