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Added 42 mins ago
VC
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- Full-time
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OI
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…contribute to business growth initiatives and enhance the client and advisor experience. As an intern, you will actively collaborate with cross-functional teams, engage in business…
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AH
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Capital Automotive Group

Quick Lane Service Advisor

Regina, SK, Canada
Ford Regina New, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 12, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Company:

Capital Ford Lincoln Inc.

Are you passionate about providing top-notch guest service in a fast-paced automotive environment?

Capital Ford Lincoln Regina is looking for a Quick Lane Service Advisor to join our team!

The Quick Lane Service Advisor is the first point of contact for guests coming in for oil changes, preventative maintenance, and minor repairs. This role is perfect for someone who enjoys helping people, has great communication skills, and thrives in a team environment.

What You’ll Do:

Greet guests warmly and ensure a positive first impression
Educate and assist guests with recommended maintenance for their vehicles
Create accurate repair orders for routine preventative maintenance, including cost and time estimates
Review completed work with guests and process payments
Ensure every customer leaves with a positive experience

What’s In It for You (The Capital Advantage)
We're one of Canada's Best Managed Companies for a reason!

Financial Stability: Competitive pay plans that are reviewed regularly.
True Work/Life Balance: Paid flex time and predictable scheduling so you can actually enjoy your time off.
Health & Wellness: Comprehensive medical and dental benefits, Short-Term and Long-Term disability, a Health Spending Account, plus an Employee Family Assistance Program.
Incredible Perks: Employee discounts on vehicle purchases, parts, and servicing, corporate cell phone plan rates, years of service recognition gifts, and more!
Investment in Your Future: Optional RRSP deductions – because long-term matters, too.
Career Velocity: We prioritize promoting from within. You’ll get ongoing training and opportunities to grow your career across our Western Canadian network.
Family First: A maternity leave top-up program and paid bereavement time so you can prioritize what matters most.

What We’re Looking For:

A strong desire to provide outstanding guest service
Valid Driver’s License
Effective listening and communication skills with guests and Technicians
Previous automotive service experience is an asset, but not required - we’re willing to train the right candidate!

If you’re ready to join a dynamic team where your work makes a difference, apply today to become a part of the Capital Ford Lincoln Regina team!

#INDHP

At Capital Automotive Group, our vision is to be the most respected auto group in North America. In keeping with our mission, we strive to move customers’ lives forward with the best in automotive solutions, service and people. Through demonstrating our core values of respect, transparency, care, excellence, and innovation, we stand out from the rest and create a growth-driven organization.

Capital Automotive Group, founded in 1974, has expanded and continues to grow significantly. Our team consists of service technicians, product specialists and support staff from each location.

Capital Automotive Group believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process.

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More about this job

Responsibilities

The Service Advisor acts as the primary point of contact for guests, managing the intake process for vehicle maintenance and repairs. They are responsible for creating accurate repair orders, providing cost and time estimates, and ensuring a positive customer experience throughout the service process.

Requirements

Candidates must possess a valid driver's license and strong communication skills to interact effectively with guests and technicians. While previous automotive service experience is considered an asset, it is not strictly required as the company is willing to train the right individual.

Skills

Customer service
Communication skills
Active listening
Repair order creation
Time estimation
Cost estimation
Preventative maintenance
Payment processing
Automotive knowledge
Teamwork

Benefits

Medical benefits
Dental benefits
Short-term disability
Long-term disability
Health spending account
Employee family assistance program
Employee vehicle discounts
Parts discounts
Servicing discounts
Years of service recognition
RRSP deductions
Maternity leave top-up
Paid bereavement time

Visa sponsorship

Not detected in the job text

Keywords

Automotive
Service Advisor
Quick Lane
Preventative maintenance
Repair orders
Customer experience
Dealership
Vehicle servicing
Maintenance
Client relations
Automotive industry
Service department

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