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Capital GMC Buick Cadillac

Service Advisor

Calgary, AB, Canada
GMC Calgary, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 23, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Company:

Capital Chevrolet Buick GMC Inc

Do you thrive on building relationships, solving problems, and turning someone’s stressful day around? If you’ve got a passion for the automotive world and a knack for top-tier customer service, Capital Chevrolet Buick GMC wants YOU on our team!

We’re hiring a Permanent Full-Time Service Advisor to be the heart and soul of our service drive.

What You’ll Be Doing (The Main Event)

As our Service Advisor, you are the ultimate bridge between our awesome customers and our talented technicians. You’ll transform complex auto jargon into clear, actionable choices for our drivers!

Be the Welcoming Crew: Greet clients with high energy and make them feel right at home from the moment they pull up.
Play Automotive Detective: Perform walk-arounds, inspect vehicles, and ask the right questions to get to the root of the problem.
Master the Consultative Sales Flow: Present repair options and maintenance plans clearly, helping customers choose the best path forward - no high-pressure pushiness, just honest guidance!
Keep the Engine Running: Work hand-in-hand with our tech and parts teams to ensure repairs are done right and on time.
Stay in Touch: Keep customers updated via their preferred channel (text, call, or email) so they’re never left in the dark.
Crush Goals: Hit and exceed targeted sales goals and customer satisfaction ratings while delivering red-carpet service!

What You Bring to the Table

Positive Energy & Hustle: A friendly, professional, and optimistic attitude that brightens up the shop floor.
People Skills: You can connect with folks from all walks of life and listen with genuine care and empathy.
Drive to Succeed: Goal-oriented, organized, and ready to learn our product lineup inside and out.
Clean Record: A valid Driver’s License with a clean driving record (you'll be moving vehicles around!).
Bonus Points: Prior sales or automotive service experience is awesome, but a great attitude and eagerness to learn matter most!

What’s In It for You (The Capital Advantage)
We're one of Canada's Best Managed Companies for a reason!

Financial Stability: Competitive pay plans that are reviewed regularly.
True Work/Life Balance: Paid flex time and predictable scheduling so you can actually enjoy your time off.
Health & Wellness: Comprehensive medical and dental benefits, Short-Term and Long-Term disability, a Health Spending Account, plus an Employee Family Assistance Program.
Incredible Perks: Employee discounts on vehicle purchases, parts, and servicing, corporate cell phone plan rates, years of service recognition gifts, and more!
Investment in Your Future: Optional RRSP deductions – because long-term matters, too.
Career Velocity: We prioritize promoting from within. You’ll get ongoing training and opportunities to grow your career across our Western Canadian network.
Family First: A maternity leave top-up program and paid bereavement time so you can prioritize what matters most.

Ready to drive your career forward? Apply today and let’s get moving!

#INDHP

At Capital Automotive Group, our vision is to be the most respected auto group in North America. In keeping with our mission, we strive to move customers’ lives forward with the best in automotive solutions, service and people. Through demonstrating our core values of respect, transparency, care, excellence, and innovation, we stand out from the rest and create a growth-driven organization.

Capital Automotive Group, founded in 1974, has expanded and continues to grow significantly. Our team consists of service technicians, product specialists and support staff from each location.

Capital Automotive Group believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process.

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More about this job

Responsibilities

The Service Advisor acts as the primary liaison between customers and technicians, translating technical vehicle issues into clear repair options. They are responsible for greeting clients, performing vehicle inspections, and managing the repair process to ensure high customer satisfaction.

Requirements

Candidates must possess a friendly, professional attitude with strong interpersonal skills and a goal-oriented mindset. A valid driver's license with a clean driving record is required, while prior automotive or sales experience is considered an asset.

Skills

Customer service
Relationship building
Problem solving
Automotive diagnostics
Consultative sales
Communication
Organization
Empathy
Technical knowledge
Vehicle inspection

Benefits

Medical benefits
Dental benefits
Short-term disability
Long-term disability
Health spending account
Employee family assistance program
Employee vehicle discounts
Employee parts discounts
Employee service discounts
Years of service recognition
RRSP deductions
Paid flex time
Maternity leave top-up
Paid bereavement time

Visa sponsorship

Not detected in the job text

Keywords

Service Advisor
Automotive
Customer Service
Sales
Vehicle Inspection
Repair Planning
Maintenance
Client Relations
Consultative Sales
Automotive Industry
Service Drive
Technical Communication
Goal-oriented
Professionalism

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