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Added 5 mins ago
Assembly Technician
Rosenberg Fans Canada Ltd.
Mississauga, ON
Full-time
…(depends on qualification), competitive matched retirement saving program, up to 10 days of vacation per year plus all Canadian and Ontario statuary holidays, generous Christmas and New…
Added 5 mins ago
Senior Team Leader – Climate, Air and Water, Environmental Services
Stantec
Montreal, QC
Full-time
…to add a Site Investigation & Remediation (SIR) Senior Team Leader (STL). The SIR STL will report directly to the Business Centre Operations Leader (BCOL) and work closely with the Business…
Added 5 mins ago
Senior Civil Project Manager
Dillon Consulting Limited
London, ON
Full-time
…both internal and external stakeholders? Are you a thought leader, a trusted advisor and a problem solver? If you enjoy entrepreneurship and innovation, this opportunity is for you! As…
Added 5 mins ago
Technical Expert Senior, Engineering Strategic Initiatives
Bombardier
Mississauga, ON
Full-time
With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:
Added 5 mins ago
Assembly Technician
Rosenberg Fans Canada Ltd.
Mississauga, ON
Full-time
…(depends on qualification), competitive matched retirement saving program, up to 10 days of vacation per year plus all Canadian and Ontario statuary holidays, generous Christmas and New…
Added 5 mins ago
Sales Manager
Union Tractor Ltd.
Nisku, AB
Full-time
This is not simply a position for our best salesperson. We are looking for a sales leader who makes other salespeople better.
Added 5 mins ago
Senior Sales Representative, National Accounts (Hunter)
ADP
Calgary, AB
$131,700 to $181,700 CAD / year
Full-time
…Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid…
Added 20 mins ago
Sponsorship Program - Police Officers
City of Saint John
Saint John, NB
Full-time
Are you looking for an opportunity to make a difference in your community? Are you a leader who takes accountability for their actions? Are you professional in your approach? Do you have a…
Added 20 mins ago
Member of Technical Staff 5
Nutanix Indonesia
Vancouver, BC
$171,000 to $257,000 CAD / year
Full-time
…the way companies virtualize their data centers. Nutanix, a leader in enterprise cloud, is looking for an outstanding Software Developer to join our Software Defined Security product team,…
Added 36 mins ago
Software Developer
SOTI
Mississauga, ON
Full-time
Bachelor's degree in Computer Science or any STEM-related program
Added 36 mins ago
Sr Project Manager
CDW
Toronto, ON · Calgary, AB
Full-time
…grow and advance their career at an innovative Fortune 200 leader. The #1 name in Canada for IT solutions, we’re driving meaningful technological change for companies in every…
Added 36 mins ago
Project/Program Portfolio Manager (Real Estate Projects) (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Toronto, ON · Montreal, QC
Full-time
Reporting to the Value Management Delivery Office (VMDO), the Project/Program Portfolio Manager (Real Estate Projects) plays a pivotal matrix leadership role. Operating without direct…
Added 36 mins ago
Radio-Canada Internship in Journalism, Winter 2027 Session (French Services) (On SIte)
CBC/Radio-Canada
Montreal, QC
Part-time
Are you passionate about journalism and looking for an exciting academic internship program? Radio-Canada News & Currents Affairs will be offering a limited number of unpaid internships in…
Added 36 mins ago
Associate Producer/Technician (French Services) (On Site)
CBC/Radio-Canada
Regina, SK
Full-time
You will also be assigned to gather, write and present program material for all our media platforms. You will participate in the production, direction and/or post-production of a program…
Added 51 mins ago
Member of Technical Staff 4
Nutanix Indonesia
Vancouver, BC
$151,000 to $227,000 CAD / year
Full-time
…the way companies virtualize their data centers. Nutanix, a leader in enterprise cloud, is looking for an outstanding Software Developer to join our Software Defined Security product team,…
Added 1 hour ago
EHS&T Administrator
Boart Longyear
Temiskaming Shores, ON
Full-time
Boart Longyear is a global leader in drilling services, providing innovative and reliable solutions to the mining and drilling industry. With a rich history spanning over 130 years, we are…
Added 1 hour ago
Licensed Practical Nurse - LPN
Retirement Concepts
Victoria, BC
$32.84 to $44.96 CAD / hour
Full-time
…and/or designate. This position is the role model and team leader to an assigned comunity, and responsible for coordinating care delivery of the persons served. The LPN performs duties and…
Added 1 hour ago
Licensed Practical Nurse - LPN
Retirement Concepts
Summerland, BC
$32.84 to $44.96 CAD / hour
Temporary
…and/or designate. This position is the role model and team leader to an assigned comunity, and responsible for coordinating care delivery of the persons served. The LPN performs duties and…
Added 1 hour ago
Licensed Practical Nurse - LPN
Retirement Concepts
Courtenay, BC
$32.84 to $44.96 CAD / hour
Full-time
…and/or designate. This position is the role model and team leader to an assigned comunity, and responsible for coordinating care delivery of the persons served. The LPN performs duties and…
Added 1 hour ago
Licensed Practical Nurse - LPN
Retirement Concepts
Summerland, BC
$32.84 to $44.96 CAD / hour
Full-time
…and/or designate. This position is the role model and team leader to an assigned comunity, and responsible for coordinating care delivery of the persons served. The LPN performs duties and…
Added 1 hour ago
Licensed Practical Nurse - LPN
Retirement Concepts
Victoria, BC
$32.84 to $44.96 CAD / hour
Temporary
…and/or designate. This position is the role model and team leader to an assigned comunity, and responsible for coordinating care delivery of the persons served. The LPN performs duties and…
Added 1 hour ago
Registered Nurse - RN RPN
Retirement Concepts
Victoria, BC
$41.42 to $59.62 CAD / hour
Part-time
The Registered Nurse (RN) reports to the Director of Care and/or designate and is the role model and team leader who coordinates and supervises the activities and duties of those who…
Added 1 hour ago
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
Full-time
Supervise the machine while it executes the program and make any necessary adjustments to produce the desired result.
Added 1 hour ago
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
Full-time
Supervise the machine while it executes the program and make any necessary adjustments to produce the desired result.
Added 1 hour ago
VelociT Sales Specialist - VAuto
AutoTrader.ca
Toronto, ON
Full-time
We are a Canadian leader in digital automotive solutions. Our flagship brands - AutoTrader.ca, AutoSync, Dealertrack Canada and CMS - help Canadians buy, sell, and finance vehicles with…

Capital Health (US)

Patient Access Rep IV FT, Dayshift

Hamilton, ON, Canada

Pay: $20.10 - $26.13
Job type: Full-time
Apply by: Oct 22, 2026
Posting language: English
Posted: Sep 22, 2026

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Original job description

Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advanced technology. Capital Health is a dynamic health care resource accredited by the DNV that includes two hospitals, an outpatient center, satellite ED, and an expansive network of primary and specialty care. Capital Health Medical Group is made up of more than 600 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region.

Capital Health recognizes that attracting the best talent is key to our strategy and success as an organization. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we can attract the best candidates.

The listed pay range or pay rate reflects compensation for a full-time equivalent (1.0 FTE) position. Actual compensation may differ depending on assigned hours and position status (e.g., part-time).

Pay Range

$20.10 - $26.13

Scheduled Weekly Hours

40

Position Overview

SUMMARY (Basic Purpose of the Job):

Functions as subject matter expert to ensure department compliance with system and operational changes and assists in training to support ongoing staff education and development. Able to perform all registration functions independently. Registers patients accurately, efficiently, and professionally to ensure database integrity and facilitate claims processing. Applies financial screening guidelines to ensure collectable accounts. Utilizes standards, guidelines, and written procedures for performing registration functions. Communicates effectively and works cooperatively with others. Utilizes standards, guidelines, and written procedures for performing registration functions.

Minimum Requirements

Education: High school diploma or equivalency.

Experience: Two-year patient access experience. Knowledge of all Capital Health departments required.

Knowledge and Skills: Excellent verbal and written skills. Strong customer service and problem-solving skills.

Special Training: Proficient computer skills. Advanced health insurance and prior authorizations knowledge.

Mental, Behavioral and Emotional Abilities: Possesses ability to work independently and as a team member.

Usual Work Day:8 Hours

Essential Functions

Assists in training, problem solving, and chart review with subordinate patient access representatives. Assigns duties to registrars as directed by Supervisor or Manager.
Demonstrates ability to independently manage all assigned responsibilities. Able to troubleshoot any department issues.
Expert in all Patient Access department needs. Provides coverage in working areas as required when on-call duties apply.
Advanced in registering patients quickly and accurately, exceeding productive levels of a Patient Access Rep III.
Acts as a liaison for physician offices and ancillary departments as needed.
Serves as a resource for Patient Access department. Leads department through daily workload and divides work as needed.
Follows compliance with computer system procedures, department procedures, and training guidelines to accurately complete each registration.
Reviews charts for accurate demographics, Medicare compliance, proper CPT codes, authorizations and referrals, necessary signatures, and completion of all forms.
Performs follow up with physician office, central scheduling and insurance companies to obtain any required authorization, referrals or to obtain update physician orders
Complies with department procedures and regulatory guidelines for Medicare Secondary Payer, Medicare Medical Necessity, Advance Beneficiary Notice, Advance Directives, Patients’ Rights, and the Interpreter flag as measured by review and observation.
Follows and monitors staff compliance with following payer requirements for authorization, pre-authorization, referrals, coordination of benefits, and in-network verification according to Insurance Database, and Insurance Verification guidelines.
Follows Self Pay procedure regarding No Surprise Billing Act and referrals to Medicaid and charity.
Assists with departmental training and education of patient access staff.
Communicates effectively with Patient Access team members and is open to feedback and suggestions in order to identify opportunities for improvement
Identifies and seeks out members of the registration department as a resource to increase knowledge and seek validation of department guidelines and procedures.
Reports to Management Team regarding department deficiencies to include faulty equipment, supplies and concerns.
Supports department performance improvement initiatives. Communicates ideas to meet department goals.
Attends all mandatory department meetings. Follows patient identification policy.
Performs other duties as needed.

Physical Demands And Work Environment

Frequent physical demands include: Sitting , Wrist position deviation , Pinching/fine motor activities

Occasional physical demands include: Standing , Walking , Carry objects , Push/Pull , Twisting , Bending , Reaching forward , Reaching overhead , Squat/kneel/crawl , Keyboard use/repetitive motion

Continuous physical demands include: Talk or Hear

Lifting Floor to Waist 15 lbs. Lifting Waist Level and Above 10 lbs.

Sensory Requirements include: Accurate Near Vision, Accurate Far Vision, Accurate Depth Perception, Accurate HearingAnticipated Occupational Exposure Risks Include the following: Bloodborne Pathogens , Airborne Communicable Disease , Extreme Noise Levels , Dust/Particulate Matter

This Position Is Eligible For The Following Benefits

Medical Plan
Prescription drug coverage & In-House Employee Pharmacy
Dental Plan
Vision Plan
Flexible Spending Account (FSA)
Healthcare FSA
Dependent Care FSA
Retirement Savings and Investment Plan
Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance
Supplemental Group Term Life & Accidental Death & Dismemberment Insurance
Disability Benefits – Long Term Disability (LTD)
Disability Benefits – Short Term Disability (STD)
Employee Assistance Program
Commuter Transit
Commuter Parking
Supplemental Life Insurance
Voluntary Life Spouse
Voluntary Life Employee
Voluntary Life Child
Voluntary Legal Services
Voluntary Accident, Critical Illness and Hospital Indemnity Insurance
Voluntary Identity Theft Insurance
Voluntary Pet Insurance
Paid Time-Off Program

The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered including, but not limited to location, years of relevant experience, education, credentials, negotiated contracts, budget, market data, and internal equity. Bonus and/or incentive eligibility are determined by role and level.

The salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, differential pay or other forms of compensation, compensation allowance, or benefits health or welfare. Actual total compensation may vary based on factors such as experience, skills, qualifications, and other relevant criteria.

Apply About employer

More about this job

Responsibilities

The role functions as a subject matter expert to ensure department compliance and assists in training staff on registration functions. Responsibilities include performing accurate patient registration, managing claims processing, and acting as a liaison for physician offices.

Requirements

Candidates must have a high school diploma or equivalent and at least two years of patient access experience. Proficiency in computer systems and advanced knowledge of health insurance and prior authorizations are required.

Skills

Patient registration
Health insurance verification
Prior authorizations
Customer service
Problem-solving
Computer proficiency
Medical terminology
Chart review
Compliance monitoring
Data integrity
Financial screening
Team leadership
Communication
Claims processing
Medicare compliance

Benefits

Medical plan
Prescription drug coverage
In-house employee pharmacy
Dental plan
Vision plan
Flexible spending account
Healthcare FSA
Dependent care FSA
Retirement savings and investment plan
Basic group term life insurance
Accidental death and dismemberment insurance
Supplemental group term life insurance
Long term disability
Short term disability
Employee assistance program
Commuter transit
Commuter parking
Voluntary life insurance
Voluntary legal services
Voluntary accident insurance
Critical illness insurance
Hospital indemnity insurance
Identity theft insurance
Pet insurance
Paid time-off program

Visa sponsorship

Not detected in the job text

Keywords

Patient Access
Registration
Healthcare
Medicare
CPT Codes
No Surprise Billing Act
Medicaid
Charity Care
Insurance Verification
Coordination of Benefits
Advance Directives
Patients' Rights
Data Entry
Hospital
Clinical Documentation
Compliance
Training
Subject Matter Expert
Health Insurance
Referrals

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