Front Desk & Patient Care
- AB, Canada
- Greater Edmonton Metropolitan Area, Canada
Part-time
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Job details
- Job type
- Part-time
- Posting language
- English
- Posted
Original job description
We direct bill most insurance providers Book an Eye Exam
Front Desk & Patient Care Coordinator
Be the warm, welcoming face of the clinic and the person who makes every visit easy.
About The Role
Capital Vision Care is hiring front desk and patient care coordinators across our six Edmonton-area clinics. You will set the tone for every visit, from the first hello to a smooth checkout.
Day to day
What You Will Do
What We Are Looking For
Why You Will Love Working Here
01
Supportive team
A collaborative, friendly culture where people genuinely look out for each other.
02
Room to grow
Mentorship, continuing education and real opportunities to advance your career.
03
Modern technology
Up-to-date diagnostic and treatment technology, including advanced dry eye care.
04
Close to home
Six neighbourhood clinics across the Edmonton area, so your commute stays short.
05
Work-life balance
Schedules that respect your life outside the clinic.
06
Competitive package
Competitive compensation and benefits for the people who make us who we are.
Ready to Apply for Front Desk and Patient Care Coordinator?
Send us your resume and a short note about the role you are looking for. We would love to hear from you.
Apply Now See All Roles
Home/Careers/Front Desk & Patient Care Careers Careers
Front Desk & Patient Care Coordinator
Be the warm, welcoming face of the clinic and the person who makes every visit easy.
About The Role
Capital Vision Care is hiring front desk and patient care coordinators across our six Edmonton-area clinics. You will set the tone for every visit, from the first hello to a smooth checkout.
Day to day
What You Will Do
What We Are Looking For
Why You Will Love Working Here
01
Supportive team
A collaborative, friendly culture where people genuinely look out for each other.
02
Room to grow
Mentorship, continuing education and real opportunities to advance your career.
03
Modern technology
Up-to-date diagnostic and treatment technology, including advanced dry eye care.
04
Close to home
Six neighbourhood clinics across the Edmonton area, so your commute stays short.
05
Work-life balance
Schedules that respect your life outside the clinic.
06
Competitive package
Competitive compensation and benefits for the people who make us who we are.
01
Supportive team
A collaborative, friendly culture where people genuinely look out for each other.
02
Room to grow
Mentorship, continuing education and real opportunities to advance your career.
03
Modern technology
Up-to-date diagnostic and treatment technology, including advanced dry eye care.
04
Close to home
Six neighbourhood clinics across the Edmonton area, so your commute stays short.
05
Work-life balance
Schedules that respect your life outside the clinic.
06
Competitive package
Competitive compensation and benefits for the people who make us who we are.
Ready to Apply for Front Desk and Patient Care Coordinator?
Send us your resume and a short note about the role you are looking for. We would love to hear from you.
Apply Now See All Roles
Serving Edmonton and the greater community since 1975. Full-scope eye exams, dry eye care, myopia management and eyewear across six neighbourhood clinics.
Book an Eye Exam
Clinics
- 6 clinics across the Edmonton area
- Locations
- Southgate
- Lakeside
- Windermere
- Meadowlark
- Morinville
- St. Albert
- All Locations
- Eye Exams
- Comprehensive Eye Exams
- Children's Eye Exams
- Diabetic Eye Exams
- Contact Lens Exams
- Emergency Eye Care
- Eye Exam Coverage
- Dry Eye Care
- Dry Eye Treatment
- LipiFlow
- IPL for Dry Eye
- Radiofrequency
- Jett Plasma
- Specialty Eye Care
- Myopia Management
- MacuMira (Dry AMD)
- Eyewear
- Eyewear Overview
- Prescription Glasses
- Progressive Lenses
- Prescription Sunglasses
- About Us
- Our Story
- Meet the Team
- Careers
- Blog
- Community Involvement
- 100-Day Guarantee
- Contact Us
Front Desk & Patient Care Coordinator
Be the warm, welcoming face of the clinic and the person who makes every visit easy.
- Full-time or part-time
- Edmonton, St. Albert & Morinville
About The Role
Capital Vision Care is hiring front desk and patient care coordinators across our six Edmonton-area clinics. You will set the tone for every visit, from the first hello to a smooth checkout.
Day to day
What You Will Do
- Greet and check in patients warmly and professionally
- Book appointments and manage the daily schedule
- Answer calls and emails and help patients with questions
- Handle insurance, direct billing and payments
- Keep the front of the clinic welcoming and organized
What We Are Looking For
- Warm, professional and genuinely helpful
- Organized and comfortable juggling several tasks at once
- Strong customer-service and communication skills
- Reception or healthcare experience is an asset
Why You Will Love Working Here
01
Supportive team
A collaborative, friendly culture where people genuinely look out for each other.
02
Room to grow
Mentorship, continuing education and real opportunities to advance your career.
03
Modern technology
Up-to-date diagnostic and treatment technology, including advanced dry eye care.
04
Close to home
Six neighbourhood clinics across the Edmonton area, so your commute stays short.
05
Work-life balance
Schedules that respect your life outside the clinic.
06
Competitive package
Competitive compensation and benefits for the people who make us who we are.
Ready to Apply for Front Desk and Patient Care Coordinator?
Send us your resume and a short note about the role you are looking for. We would love to hear from you.
Apply Now See All Roles
Home/Careers/Front Desk & Patient Care Careers Careers
Front Desk & Patient Care Coordinator
Be the warm, welcoming face of the clinic and the person who makes every visit easy.
- Full-time or part-time
- Edmonton, St. Albert & Morinville
About The Role
Capital Vision Care is hiring front desk and patient care coordinators across our six Edmonton-area clinics. You will set the tone for every visit, from the first hello to a smooth checkout.
Day to day
What You Will Do
- Greet and check in patients warmly and professionally
- Book appointments and manage the daily schedule
- Answer calls and emails and help patients with questions
- Handle insurance, direct billing and payments
- Keep the front of the clinic welcoming and organized
What We Are Looking For
- Warm, professional and genuinely helpful
- Organized and comfortable juggling several tasks at once
- Strong customer-service and communication skills
- Reception or healthcare experience is an asset
Why You Will Love Working Here
01
Supportive team
A collaborative, friendly culture where people genuinely look out for each other.
02
Room to grow
Mentorship, continuing education and real opportunities to advance your career.
03
Modern technology
Up-to-date diagnostic and treatment technology, including advanced dry eye care.
04
Close to home
Six neighbourhood clinics across the Edmonton area, so your commute stays short.
05
Work-life balance
Schedules that respect your life outside the clinic.
06
Competitive package
Competitive compensation and benefits for the people who make us who we are.
01
Supportive team
A collaborative, friendly culture where people genuinely look out for each other.
02
Room to grow
Mentorship, continuing education and real opportunities to advance your career.
03
Modern technology
Up-to-date diagnostic and treatment technology, including advanced dry eye care.
04
Close to home
Six neighbourhood clinics across the Edmonton area, so your commute stays short.
05
Work-life balance
Schedules that respect your life outside the clinic.
06
Competitive package
Competitive compensation and benefits for the people who make us who we are.
Ready to Apply for Front Desk and Patient Care Coordinator?
Send us your resume and a short note about the role you are looking for. We would love to hear from you.
Apply Now See All Roles
Serving Edmonton and the greater community since 1975. Full-scope eye exams, dry eye care, myopia management and eyewear across six neighbourhood clinics.
Book an Eye Exam
Clinics
- Southgate
- Lakeside
- Windermere
- Meadowlark
- Morinville
- St. Albert
- All Locations
- Eye Exams
- Children's Eye Exams
- Diabetic Eye Exams
- Dry Eye Care
- Myopia Management
- MacuMira (Dry AMD)
- Eyewear
- About Us
- Careers
- Blog
- Community Involvement
- Contact Us
- Insurance & Coverage
More about this job
Responsibilities
Welcome and check in patients, schedule appointments, manage the daily calendar, and respond to calls, emails, and patient questions. Process insurance, direct billing, and payments while keeping the clinic's front area welcoming and organized.
Requirements
The role calls for a warm, professional, helpful approach, strong customer-service and communication skills, and the ability to stay organized while handling multiple tasks. Reception or healthcare experience is an asset, but no specific education requirement is stated.
Skills
- Patient Check-In
- Appointment Scheduling
- Calendar Management
- Telephone Communication
- Email Communication
- Customer Service
- Patient Support
- Insurance Processing
- Direct Billing
- Payment Processing
- Organization
- Multitasking
- Professional Communication
- Reception
Benefits
- Competitive Compensation
- Benefits
- Mentorship
- Continuing Education
- Career Advancement Opportunities
- Work-Life Balance
Visa sponsorship
Not detected in the job text
Categories
- Healthcare
- Customer Service & Support
- Administrative
Keywords
- Patient Care
- Front Desk
- Patient Check-In
- Appointment Scheduling
- Daily Schedule
- Telephone Calls
- Patient Questions
- Insurance
- Direct Billing
- Payments
- Customer Service
- Communication
- Reception
- Healthcare
- Eye Care Clinic
- Clinic Administration