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Added 13 mins ago
A&
Manager, Proposals
Aird & Berlis LLP
Toronto, ON
- Full-time
Partner with lawyers and the Business Development team to capture representative matters, client insights and practice-specific credentials for use in pitches and proposals.
Added 13 mins ago
T
Manager, Operational Foundations
Thumbtack
Remote, Canada
- Full-time
- Remote
You will own the developer and partner onboarding experience from application through launch, establishing clear acceptance criteria, service levels, approval workflows, and performance…
Added 13 mins ago
PT
Principal Technical Program Manager
PAR Technology
Remote, Canada
- $160,000 to $190,000 CAD / year
- Full-time
- Remote
· Provide senior leadership with clear, data-driven insights into program health, risks, trade-offs, resource requirements, and delivery progress.
Added 13 mins ago
SL
Business Data Analyst
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Montreal Metcalfe
- Full-time
As part of the Operational Business Intelligence team, the Business Data Analyst will proactively work with business partners to distill insights into conclusions and recommendations that…
Added 27 mins ago
EV
Advisor, Talent Management
Elk Valley Resources
Sparwood, BC
- $85,000 to $100,200 CAD / year
- Full-time
…Advisor, Talent Management will be responsible for providing insights and support for the development, implementation, and continuous improvement of EVR’s talent management programs and…
Added 27 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
This role sits at the heart of the business, providing forward-looking insights, challenging assumptions, and driving performance across the business. You will play a critical role in…
Added 27 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
Present clear financial results and business insights to senior leadership
Added 27 mins ago
HE
Planificateur principal – Contrôle de projets/Senior Planner – Project Controls
Hitachi Energy
Montreal, QC
- Full-time
Join Hitachi Energy's Grid Automation business as a Senior Planner and play a key role in the successful execution of complex energy and infrastructure projects. In this role, y
Added 27 mins ago
AC
AVP, Direct Distribution and Affinity (Personal Lines)
Aviva Canada
Toronto, ON
- Full-time
Translate financial, customer, sales, service, underwriting, operational and portfolio data into clear insights, targeted business actions and recommendations for senior leaders.
Added 27 mins ago
CI
Senior Data Analytical Specialist / Scientist - Contract
Compugen Inc
Toronto, ON
- Contract
…analytics technologies to identify patterns, uncover actionable insights, and develop scalable analytical solutions. This role will focus on assessing data readiness, evaluating analytical…
Added 27 mins ago
B
Facility Manager III
BGIS
Montreal, QC
- Full-time
Builds strong relationships with end users and is a trusted partner with the assigned line of business/client.
Added 27 mins ago
N
Manager, Downstream Finance Decision Support & Planning
Nutrien
Saskatoon, SK
- Full-time
…with cross-functional teams and senior leadership to deliver insights that drive informed decision-making and business…
Added 27 mins ago
FI
Senior Data Science Developer
Flexstaf I.T. Inc.
Toronto, ON · Greater Toronto Area, Canada
- Contract
The Senior Data Analytical Specialist/Scientist will develop advanced analytics, predictive models, and AI-driven insights to address priority business opportunities. The role will apply…
Added 27 mins ago
QF
Senior Manager, Integrated Campaign Marketing
Questrade Financial Group
Toronto, ON · North York, ON
- Full-time
Campaign Performance Evaluation & Insights: Establish comprehensive evaluation frameworks, tracking offline performance metrics, brand lift, and conversion impact to deliver strategic,…
Added 27 mins ago
AC
AVP, Direct Distribution and Affinity (Personal Lines)
Aviva Canada
Markham, ON
- Full-time
Translate financial, customer, sales, service, underwriting, operational and portfolio data into clear insights, targeted business actions and recommendations for senior leaders.
Added 27 mins ago
VN
Chief Commercial Officer
Victoria Newitt Recruitment Inc.
Vancouver, BC
- $300,000 to $350,000 CAD / year
- Full-time
Analyze sales data and market trends to identify opportunities for growth and improvement
Added 28 mins ago
C
Senior Product Designer, Everyday Banking
CIBC
Toronto, ON
- Full-time
…interviews, usability testing, analytics, and other feedback. Apply insights to refine designs and clearly communicate your…
Added 28 mins ago
Director, OOH Direct Activation
WPP Media
Toronto, ON
WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic…
Added 42 mins ago
VP
System Integration Project Manager
Vista Projects Limited
Calgary, AB
- Full-time
Strong communicator, able to translate complex technical architectures and data into clear, actionable insights for non-technical stakeholders and leadership
Added 42 mins ago
Market Intelligence Strategic Insights Analyst - Personal Lines
Wawanesa Insurance
Calgary, AB · AB · Vancouver, BC · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Toronto, ON · ON · Montreal, QC · Edmonton, AB (Hybrid), AB · Hybrid - Canada, ON · North York - Toronto, ON (Hybr, ON
Strong ability to synthesize information from multiple sources and translate data into clear business implications. Demonstrated ability to connect quantitative data, qualitative insights…
Added 42 mins ago
LC
Sr. Director, Brand Marketing
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- Full-time
Developing marketing insights from data & analytics
Added 42 mins ago
LC
Category Director, HMR, Deli Gourmet & Salad Bar (Hard Discount)
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- Full-time
Strong data management and analytical skills with strict attention to detail and the ability to develop business insights and effectively communicate them to the business
Added 57 mins ago
AC
Manager, External Financial Advisory
ACCA Careers
Calgary, AB
- Full-time
…for key client relationships, providing actionable financial insights and high-level strategic recommendations that drive business performance. Collaborate with the clients’ executive teams…
Added 57 mins ago
L
Community Specialist | Promenades St-Bruno
lululemon
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- Full-time
Review community relevant business data and metrics to identify and share insights and recommendations with store leadership regarding Community events, projects, or initiatives.
Added 57 mins ago
AF
Everyday Financial Services (EFS) Practice Management Coach
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Calgary, AB
- Full-time
…deepen client relationships across ATB, including ATB Wealth and Business, while optimizing daily operations and enhancing the lending…

CAPREIT

Bilingual Communications Coordinator (1 Year Contract)

11 Church St., Toronto, ON, M5E 1M2, Canada

Competitive Base Salary between $50,000 - $55,000.

Apply About employer

Applications open in a new tab.

Job details

Pay: Competitive Base Salary between $50,000 - $55,000.
Apply by: Nov 3, 2027
Experience: 1-3 years of experience in communications, marketing, public relations, social media, customer experience or a related field.
Posting language: English
Posted: Nov 4, 2026

Original job description

Who are we?

We are a growth-oriented company that own and operate the highest quality rental communities across Canada. We offer our residents attractive, comfortable and secure homes and are constantly seeking talented individuals to join our team. Our employees are essential to the success of our communities and we consider them our most valuable assets. We proudly invest in our employees’ learning and growth through our Mentorship Program and our Leadership Development Program, offered in partnership with Concordia University. As a recognized 2025 Mercer Best Employer, we are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. This is reflected in the incredible progress we've made in raising our Engagement Score above the Canadian Top Quartile. It's a testament to the dedication of our people across the country. Together, we will continue to raise our levels of employee engagement.

Position Summary:

CAPREIT is seeking a proactive, detail-oriented and adaptable bilingual communications professional to provide cross-functional support across the Strategic Resident Experience and Communications team. This role combines resident communications, reputation management, social media and digital content, program coordination, reporting and data analysis to support resident engagement, operational effectiveness and CAPREIT’s brand reputation.

Reporting to the Senior Manager, Strategic Resident Experience and Communications, the Bilingual Communications Coordinator will support a broad portfolio of strategic and operational initiatives, including resident communications, online reputation management, resident feedback and escalation programs, surveys, and internal and external communications. The successful candidate will help transform resident feedback and performance data into actionable insights, while ensuring communications are timely, accurate, accessible and aligned with CAPREIT’s brand standards.

The ideal candidate is an organized, collaborative and analytical communications professional who can manage competing priorities, adapt to changing business needs and move seamlessly between projects. They demonstrate sound judgment, strong written and verbal communication skills, attention to detail and a resident-focused mindset, with the ability to work independently while supporting the broader needs of the team.

Key Responsibilities:

Resident Communications

Develop, edit, review, coordinate and distribute resident communications and notices through CAPREIT’s resident communication tools and other appropriate channels, ensuring accuracy, timeliness, accessibility and alignment with brand standards.

Support resident engagement initiatives by managing community interactions across social listening platforms and monitoring resident feedback across digital channels.

Respond to resident inquiries and support CAPREIT’s WeCare and CAPCares programs by documenting, tracking and escalating concerns to the appropriate teams to facilitate timely resolution.

Monitor and respond to online reviews, including Google Reviews, while identifying recurring concerns, emerging service issues and opportunities to improve the resident experience.

Support consistent, professional and resident-focused communications across digital, social media, web, print and other channels.

Reputation Management and Feedback Monitoring

Support the use of reputation management platforms and processes to monitor resident sentiment, online reviews and feedback across CAPREIT’s portfolio.

Monitor social media channels, review platforms and internal escalation programs to identify emerging issues, recurring themes, service concerns and opportunities for improvement.

Coordinate the escalation of resident concerns to Operations and other internal stakeholders, as appropriate, and track issues through to resolution.

Identify trends in resident feedback and online sentiment that may affect resident satisfaction, retention and CAPREIT’s reputation.

Support initiatives that strengthen resident engagement, improve service delivery and enhance the overall resident experience.

Communications Planning and Content Development

Develop, coordinate and distribute internal and external communications in support of operational initiatives, campaigns, projects and strategic programs.

Support social media content development, scheduling, monitoring and engagement across relevant platforms.

Assist with copywriting, editing, presentations, posters and other visual communications, ensuring content is clear, engaging, accurate and consistent with corporate branding.

Maintain communications calendars, trackers, templates, resources and other tools to support effective planning and execution.

Coordinate communications activities across multiple channels and stakeholders, ensuring deliverables are completed within established timelines.

Support the development and implementation of communications plans that promote resident engagement, operational awareness and strategic priorities.

Program and Project Coordination

Support the planning, coordination and execution of operational programs and strategic initiatives, including the National Resident Survey, ad hoc surveys and other resident engagement programs.

Assist with survey administration, data collection, project tracking and related deliverables.

Coordinate project activities, monitor timelines and milestones, and follow up on outstanding deliverables to support successful execution.

Provide administrative and project coordination support across the team’s various functions, responding to evolving business priorities and emerging needs.

Maintain organized documentation, trackers, resources and supporting materials to facilitate collaboration, consistency and efficient workflows.

Take on new responsibilities and provide support across different areas of the function as priorities evolve.

Reporting, Analytics and Insights

Compile, organize and analyze data from multiple sources, including social listening tools, online review platforms, resident surveys, internal escalation programs and communications activities.

Develop and maintain monthly, quarterly and annual key performance indicator (KPI) reporting.

Prepare dashboards, reports, summaries and presentations that communicate performance trends, resident sentiment, emerging issues and opportunities for improvement.

Track portfolio-level performance indicators, including response times, escalation outcomes, online sentiment and resident satisfaction.

Identify patterns, gaps and opportunities within resident feedback, communications workflows and program performance, translating findings into clear, actionable insights.

Provide reporting and analytical support to inform decision-making by Operations, Risk, senior leadership and other internal stakeholders.

Support continuous improvement by highlighting opportunities to strengthen processes, enhance communications and improve the resident experience.

Qualifications and Experience

Bilingual in English and Canadian French, with strong written and verbal communication skills in both languages.

Post-secondary education in Communications, Marketing, Public Relations, Journalism, Data Analytics or a related field, or an equivalent combination of education and experience.

1-3 years of experience in communications, marketing, public relations, social media, customer experience or a related field.

Strong writing, editing and content development skills, with the ability to adapt messaging for different audiences and communication channels.

Experience coordinating communications across digital, social media, web and print channels.

Familiarity with social media platforms, digital communications tools and reputation management or customer feedback platforms.

Strong analytical skills, including the ability to compile and interpret data, identify trends and communicate insights clearly.

Proficiency in Microsoft Office, particularly Word, Excel and PowerPoint. Experience with Excel functions, pivot tables, lookups, data cleaning and reporting is an asset.

Experience with social listening tools, Google Analytics, Google Business Profile and SharePoint is an asset.

Familiarity with Adobe Creative Suite or other visual content development tools is an asset.

Excellent organizational and project coordination skills, with the ability to manage multiple priorities and deadlines simultaneously.

Strong interpersonal skills and the ability to build effective working relationships with internal teams and stakeholders.

Sound judgment, attention to detail and a commitment to accuracy, quality and consistent corporate branding.

A customer-first, solutions-oriented mindset, with the ability to respond appropriately to resident concerns and recognize when escalation is required.

Ability to work independently, take initiative and collaborate effectively in a fast-paced environment.

Adaptability, creativity and a willingness to learn new tools, processes and responsibilities as business needs evolve.

Compensation & Work Arrangement:

Competitive Base Salary between $50,000 - $55,000.
Hybrid Work Model: Minimum 3 days a week in the office.

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More about this job

Responsibilities

The Bilingual Communications Coordinator will manage resident communications, online reputation, and social media content while providing cross-functional support to the Strategic Resident Experience team. They will also analyze resident feedback data to generate actionable insights and coordinate various operational programs and surveys.

Requirements

Candidates must be bilingual in English and Canadian French with 1-3 years of experience in communications, marketing, or a related field. A post-secondary education in a relevant discipline and proficiency in Microsoft Office are required.

Skills

Bilingual
Communications
Social media management
Reputation management
Data analysis
Copywriting
Editing
Project coordination
Customer experience
Public relations
Reporting
Microsoft Office
Excel
Strategic planning
Stakeholder management

Benefits

Mentorship Program

Visa sponsorship

Not detected in the job text

Keywords

Communications
Marketing
Public Relations
Journalism
Data Analytics
Social Media
Customer Experience
Reputation Management
Google Reviews
Google Analytics
SharePoint
Adobe Creative Suite
KPI Reporting
Pivot Tables
Resident Engagement
Brand Standards
Strategic Planning
Project Coordination
Data Analysis
Copywriting

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