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Added 1 min ago
S
Digital Media Specialist
Sanya’k̓ula
Vancouver, BC
- Full-time
Provides input to the Coordinator by recommending equipment and supply purchases to support digital media production and to meet classroom AV needs
Added 1 min ago
TT
Coordonnateur/ Coordonnatrice Service clientèle Temps plein Winners - Plaza Chateauguay
The TJX Companies, Inc.
Châteauguay, QC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 1 min ago
EP
Shipping & Receiving Coordinator
Export Packers
Brampton, ON
- Full-time
The Shipping & Receiving Coordinator supports the daily operations of the seafood warehouse, with responsibilities spanning shipping, receiving, inventory control, order preparation,…
Added 1 min ago
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Payroll and Benefits Coordinator
Nabors
NL · St John'S, NL
- Full-time
The Payroll and Benefits Coordinator takes total ownership of the accurate preparation and disbursement of unionized and non-unionized payroll and benefits. This position is accountable for…
Added 16 mins ago
CC
Client Services Coordinator
Canadian Cancer Society
Montreal, QC
- Temporary
Job Title: Client Services Coordinator (on a Casual basis)
Added 17 mins ago
CH
Care Coordinator
C-Care Health Services
Toronto, ON · North York, ON
- Full-time
We are seeking a dedicated and organized Client Care Coordinator (RN/RPN) to join our team. This position is ideal for a nursing professional who enjoys working with clients, supporting…
Added 17 mins ago
DI
Coordonnateur(trice), transport terrestre | Ground Transportation Coordinator
Delmar International Inc.
Montreal, QC
- Full-time
…coordinate their road shipments, provide reliable updates, and support daily operations through responsive service and accurate shipment…
Added 17 mins ago
SE
Health & Safety Specialist
Solstice Environmental Management
AB · Edmonton, AB
- Full-time
Reporting to the Director of Operations, the successful candidate will advise project managers and employees, coach and mentor a Safety Coordinator, own the company’s core safety programs,…
Added 17 mins ago
Distribution Coordinator - Contract
Brewers Retail Inc
Bolton, ON
We are currently searching for a Distribution Coordinator reporting to the Manager, Forecasting & Replenishment. This vacancy is a 14-month, full-time contract opportunity. This role is…
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Procurement Coordinator
Propak
Airdrie, AB
- Full-time
Added 17 mins ago
Administrative Assistant
Winnipeg Regional Health Authority
Selkirk, MB
Under the general direction of the Resident Systems Coordinator, the Administrative Assistant is responsible for reception and telephone duties, providing clerical and other administrative…
Added 17 mins ago
Logistics Coordinator - Bilingual (English/French Required)
DSV
Brampton, ON
Job Posting Title: Logistics Coordinator - Bilingual (English/French Required)
Added 17 mins ago
Logistics Coordinator - Bilingual (English/French Required)
DSV
Montreal, QC · Saint-Laurent, Queb
Job Posting Title: Logistics Coordinator - Bilingual (English/French Required)
Added 32 mins ago
Student Behavior Support & Extra - Curricular Coordinator (Thrive Elementary School)
Thrive Elementary School
Edmonton, AB
Under the direction of the Principal, the Student Behaviour Support & Extra - Curricular Coordinator provides leadership for Thrive Elementary's Thrive Time program while supporting the…
Added 32 mins ago
NC
Shift Scheduling Specialist - 1 Year Term (Vancouver or Edmonton)
NAV CANADA
AB · Vancouver, BC
- Full-time
Experience in providing administrative or operations support.
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Social Media & Student Engagement Coordinator
Dexterra
Charlottetown, PE
- $19 to $21.5 CAD / hour
- Full-time
We’re looking for a creative, outgoing, and food-loving individual to join our on-campus dining team at UPEI as a Student Engagement & Social Media Coordinator.
Added 47 mins ago
FB
Human Resources Coordinator
Forbes Bros. Group of Companies
AB · Edmonton, AB
- Full-time
Forbes Bros. Group of Companies is seeking a detail-oriented and motivated Human Resources Coordinator to support the day-to-day HR operations of our Major Projects team. In this role,…
Added 47 mins ago
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Bilingual Property Services Coordinator (ENG/FR)
BGIS
Gatineau, QC
- Full-time
The Property Service Coordinator is responsible for overseeing and coordinating the effective delivery of a variety of services related to the ongoing operation of the building(s). Provides…
Added 47 mins ago
WA
Logistics Coordinator
Workforce Acquisition
Montreal, QC
- Full-time
Coordonnateur(trice) en logistique / Logistics Coordinator - 45K–70K + Bonus & Benefits
Added 47 mins ago
QM
Order Desk Coordinator
Quantum Management Services Ltd.
Bolton, ON
- $65,000 to $75,000 CAD / year
- Full-time
We are looking for a confident, customer-focused Order Desk Coordinator to join a growing company specializing in natural stone and porcelain products. This is an exciting opportunity to…
Added 47 mins ago
BC
QA/QC Coordinator, Electrical – Industrial West
Bird Construction
Calgary, AB · Edmonton, AB · Richmond, BC · Victoria, BC · Saskatoon, SK
- Full-time
QA/QC Coordinator, Electrical – Industrial WestThe greatest achievements in history are borne from the greatness within people – where human potential meets vision, and passion fuels…
Added 47 mins ago
BC
QA/QC Coordinator, Civil – Industrial West
Bird Construction
Calgary, AB · Edmonton, AB · Richmond, BC · Victoria, BC · Saskatoon, SK
- Full-time
QA/QC Coordinator, Civil – Industrial WestThe greatest achievements in history are borne from the greatness within people – where human potential meets vision, and passion fuels evolution.…
Added 47 mins ago
BC
QA/QC Coordinator, Mechanical – Industrial West
Bird Construction
Calgary, AB · Edmonton, AB · Richmond, BC · Victoria, BC · Saskatoon, SK
- Full-time
QA/QC Coordinator, Mechanical – Industrial WestThe greatest achievements in history are borne from the greatness within people – where human potential meets vision, and passion fuels…
Added 1 hour ago
I
Operations Coordinator
Intelcom
AB · Edmonton
- Full-time
Conduct van audits and support sorting operations
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LV
PRODUCTION AND LOGISTICS COORDINATOR, INTERNATIONAL-EN
La Vie En Rose
Montreal, QC
- Full-time
Reporting to the International Division, the International Production and Logistics Coordinator plays a key role in coordinating and optimizing logistics operations related to our…

CAPREIT

Bilingual Communications Coordinator (1 Year Contract)

11 Church St., Toronto, ON, M5E 1M2, Canada

Competitive Base Salary between $50,000 - $55,000.

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Job details

Pay: Competitive Base Salary between $50,000 - $55,000.
Apply by: Nov 3, 2027
Experience: 1-3 years of experience in communications, marketing, public relations, social media, customer experience or a related field.
Posting language: English
Posted: Nov 4, 2026

Original job description

Who are we?

We are a growth-oriented company that own and operate the highest quality rental communities across Canada. We offer our residents attractive, comfortable and secure homes and are constantly seeking talented individuals to join our team. Our employees are essential to the success of our communities and we consider them our most valuable assets. We proudly invest in our employees’ learning and growth through our Mentorship Program and our Leadership Development Program, offered in partnership with Concordia University. As a recognized 2025 Mercer Best Employer, we are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. This is reflected in the incredible progress we've made in raising our Engagement Score above the Canadian Top Quartile. It's a testament to the dedication of our people across the country. Together, we will continue to raise our levels of employee engagement.

Position Summary:

CAPREIT is seeking a proactive, detail-oriented and adaptable bilingual communications professional to provide cross-functional support across the Strategic Resident Experience and Communications team. This role combines resident communications, reputation management, social media and digital content, program coordination, reporting and data analysis to support resident engagement, operational effectiveness and CAPREIT’s brand reputation.

Reporting to the Senior Manager, Strategic Resident Experience and Communications, the Bilingual Communications Coordinator will support a broad portfolio of strategic and operational initiatives, including resident communications, online reputation management, resident feedback and escalation programs, surveys, and internal and external communications. The successful candidate will help transform resident feedback and performance data into actionable insights, while ensuring communications are timely, accurate, accessible and aligned with CAPREIT’s brand standards.

The ideal candidate is an organized, collaborative and analytical communications professional who can manage competing priorities, adapt to changing business needs and move seamlessly between projects. They demonstrate sound judgment, strong written and verbal communication skills, attention to detail and a resident-focused mindset, with the ability to work independently while supporting the broader needs of the team.

Key Responsibilities:

Resident Communications

Develop, edit, review, coordinate and distribute resident communications and notices through CAPREIT’s resident communication tools and other appropriate channels, ensuring accuracy, timeliness, accessibility and alignment with brand standards.

Support resident engagement initiatives by managing community interactions across social listening platforms and monitoring resident feedback across digital channels.

Respond to resident inquiries and support CAPREIT’s WeCare and CAPCares programs by documenting, tracking and escalating concerns to the appropriate teams to facilitate timely resolution.

Monitor and respond to online reviews, including Google Reviews, while identifying recurring concerns, emerging service issues and opportunities to improve the resident experience.

Support consistent, professional and resident-focused communications across digital, social media, web, print and other channels.

Reputation Management and Feedback Monitoring

Support the use of reputation management platforms and processes to monitor resident sentiment, online reviews and feedback across CAPREIT’s portfolio.

Monitor social media channels, review platforms and internal escalation programs to identify emerging issues, recurring themes, service concerns and opportunities for improvement.

Coordinate the escalation of resident concerns to Operations and other internal stakeholders, as appropriate, and track issues through to resolution.

Identify trends in resident feedback and online sentiment that may affect resident satisfaction, retention and CAPREIT’s reputation.

Support initiatives that strengthen resident engagement, improve service delivery and enhance the overall resident experience.

Communications Planning and Content Development

Develop, coordinate and distribute internal and external communications in support of operational initiatives, campaigns, projects and strategic programs.

Support social media content development, scheduling, monitoring and engagement across relevant platforms.

Assist with copywriting, editing, presentations, posters and other visual communications, ensuring content is clear, engaging, accurate and consistent with corporate branding.

Maintain communications calendars, trackers, templates, resources and other tools to support effective planning and execution.

Coordinate communications activities across multiple channels and stakeholders, ensuring deliverables are completed within established timelines.

Support the development and implementation of communications plans that promote resident engagement, operational awareness and strategic priorities.

Program and Project Coordination

Support the planning, coordination and execution of operational programs and strategic initiatives, including the National Resident Survey, ad hoc surveys and other resident engagement programs.

Assist with survey administration, data collection, project tracking and related deliverables.

Coordinate project activities, monitor timelines and milestones, and follow up on outstanding deliverables to support successful execution.

Provide administrative and project coordination support across the team’s various functions, responding to evolving business priorities and emerging needs.

Maintain organized documentation, trackers, resources and supporting materials to facilitate collaboration, consistency and efficient workflows.

Take on new responsibilities and provide support across different areas of the function as priorities evolve.

Reporting, Analytics and Insights

Compile, organize and analyze data from multiple sources, including social listening tools, online review platforms, resident surveys, internal escalation programs and communications activities.

Develop and maintain monthly, quarterly and annual key performance indicator (KPI) reporting.

Prepare dashboards, reports, summaries and presentations that communicate performance trends, resident sentiment, emerging issues and opportunities for improvement.

Track portfolio-level performance indicators, including response times, escalation outcomes, online sentiment and resident satisfaction.

Identify patterns, gaps and opportunities within resident feedback, communications workflows and program performance, translating findings into clear, actionable insights.

Provide reporting and analytical support to inform decision-making by Operations, Risk, senior leadership and other internal stakeholders.

Support continuous improvement by highlighting opportunities to strengthen processes, enhance communications and improve the resident experience.

Qualifications and Experience

Bilingual in English and Canadian French, with strong written and verbal communication skills in both languages.

Post-secondary education in Communications, Marketing, Public Relations, Journalism, Data Analytics or a related field, or an equivalent combination of education and experience.

1-3 years of experience in communications, marketing, public relations, social media, customer experience or a related field.

Strong writing, editing and content development skills, with the ability to adapt messaging for different audiences and communication channels.

Experience coordinating communications across digital, social media, web and print channels.

Familiarity with social media platforms, digital communications tools and reputation management or customer feedback platforms.

Strong analytical skills, including the ability to compile and interpret data, identify trends and communicate insights clearly.

Proficiency in Microsoft Office, particularly Word, Excel and PowerPoint. Experience with Excel functions, pivot tables, lookups, data cleaning and reporting is an asset.

Experience with social listening tools, Google Analytics, Google Business Profile and SharePoint is an asset.

Familiarity with Adobe Creative Suite or other visual content development tools is an asset.

Excellent organizational and project coordination skills, with the ability to manage multiple priorities and deadlines simultaneously.

Strong interpersonal skills and the ability to build effective working relationships with internal teams and stakeholders.

Sound judgment, attention to detail and a commitment to accuracy, quality and consistent corporate branding.

A customer-first, solutions-oriented mindset, with the ability to respond appropriately to resident concerns and recognize when escalation is required.

Ability to work independently, take initiative and collaborate effectively in a fast-paced environment.

Adaptability, creativity and a willingness to learn new tools, processes and responsibilities as business needs evolve.

Compensation & Work Arrangement:

Competitive Base Salary between $50,000 - $55,000.
Hybrid Work Model: Minimum 3 days a week in the office.

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More about this job

Responsibilities

The Bilingual Communications Coordinator will manage resident communications, online reputation, and social media content while providing cross-functional support to the Strategic Resident Experience team. They will also analyze resident feedback data to generate actionable insights and coordinate various operational programs and surveys.

Requirements

Candidates must be bilingual in English and Canadian French with 1-3 years of experience in communications, marketing, or a related field. A post-secondary education in a relevant discipline and proficiency in Microsoft Office are required.

Skills

Bilingual
Communications
Social media management
Reputation management
Data analysis
Copywriting
Editing
Project coordination
Customer experience
Public relations
Reporting
Microsoft Office
Excel
Strategic planning
Stakeholder management

Benefits

Mentorship Program

Visa sponsorship

Not detected in the job text

Keywords

Communications
Marketing
Public Relations
Journalism
Data Analytics
Social Media
Customer Experience
Reputation Management
Google Reviews
Google Analytics
SharePoint
Adobe Creative Suite
KPI Reporting
Pivot Tables
Resident Engagement
Brand Standards
Strategic Planning
Project Coordination
Data Analysis
Copywriting

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