Quality Technician

The key role of the In process Quality Control Technician is to ensure Capsule Factory products are manufactured according to Natural and Non-prescription Health Product (NNHPD) regulations and to ensure quality compliance with Good Manufacturing Practices (GMP). This position ensures SOP’s for safety, quality, and production are maintained and results are delivered against specific improvement goals according to GMP. Retrieve samples from jobs throughout the manufacturing process. Co-ordinate production line checks while product is being encapsulated, polished and bottled to make sure everything is correct according to the requirements of the paperwork. Other duties include scale verification, maintenance of finished product retainer samples, maintenance of cleaning forms, documenting in-process non-conformances, collection of finished product samples for lab testing, and assistance to other quality control officers.

Qualifications/ Behavioral Requirements:

· Bachelor's degree or college diploma in chemistry, biology or related scientific discipline.

· Quality Control Certificate, HACCP or Food Safety Certificate, or industry experience is an asset.

· Knowledge and understanding of GMP and Health Canada Regulations for natural health products and food.

· Good understanding of data analysis and report preparation with solid knowledge of MS Word, Excel and Outlook.

· Leadership – must demonstrate the ability to lead and influence others in the value of continuous improvement

· Critical Thinker – must be able to tactfully challenge the status quo and stimulate change initiatives

· Effective Communicator- effective listener, encourage open communication and sharing of ideas amongst team members.

· Organization- must possess the ability to organize and manage the implementation of multiple worklists

· Effective analytical problem solving and organizational skills.

· Detail-oriented and excellent written and oral communication skills.

· Ability to work with minimal supervision.

· Deliver Results- Reliable, consistent and self -motivated

· Excellent interpersonal skills with the ability to work in a team environment.

Duties and Responsibilities:

· Perform quality control during the production process to ensure that packaging, labeling and bulk components of the finished product in compliance with batch production records

· Conduct swabbing, environmental sampling, packaging inspections, weight checks, sanitation validation and processing verifications as required.

· Monitor line clearance and cleaning/sanitation compliance of production rooms.

· Conduct Daily GMP Audits and inform QA Manager/Designate of non-conformances in a timely manner

· Verify dispensing/blending batch records for accuracy of ingredients and quantities based upon the assessment of raw materials used for blending.

· Complete organoleptic assessment for all blends (powders).

· Review Batch Production Records for completeness and compliance.

· Sample collection, documentation, and preparation for shipping to 3rd Party Testing Lab .

· Maintain testing equipment, including calibrations, cleanliness, and associated documentation.

· Conduct Air Quality and water quality monitoring program and send samples to Third Party lab

· Verify Metal Detector Logs/Screen check logs

· Collect and maintain finished product retainer samples and organize the storage.

· Perform and document verification of QA Scales.

· Complete Deviation Forms and Quality Incident Reports during the production process.

· Complete Quarantine/NCR/Hold tag and Forms for non-conforming materials or products

· Promptly communicate any issues that may affect the product safety and quality.

• Follow all internal SOPs, proper attire and required PPEs.
• Attend training seminars and video training when required.

Other duties:

· Back up: Receiving or Lab QA Technician (and other tasks in the Quality Department based on training)

· Assist with duties of other QA when required: including record keeping, internal auditing, SOP writing, non-conformance investigations, training etc.

· Other duties as per operational requirements.