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Captiveaire - Region 114 Western PA

Technical Sales and Field Service Engineer

Ottawa, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 7, 2026
Experience: 2-3 years experience
Posting language: English
Posted: Oct 28, 2026

Original job description

Position Summary

Seeking a driven and motivated engineer to join our sales team focusing on growing business with existing customers and developing new business. This position will involve applications engineering, sales support and field service work. Sales Engineers should be comfortable working in a result-driven, fast-paced environment.

Position will involve extensive formalized training plus work under a mentor, developing skills and gaining an understanding of CaptiveAire products, how we go to market, application engineering processes etc. as well as business development and sales strategies.

Why Work for CaptiveAire?

Nation’s leading manufacturer of commercial kitchen ventilation systems, and now offering a complete solution of fans, heaters, ductwork and HVAC equipment.  Our primary purpose is to provide fully integrated, sustainable HVAC Systems.
Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
Mission: to provide the highest quality products and service to our users at the lowest possible price
Strong commitment to the development of our employees, including continuous education opportunities like sponsorship for Professional Engineering license and continuous education through weekly webinars and company developed technical videos

What Our Employees Have To Say

There is never a day you don’t learn something new at CaptiveAire. I am able to learn something new due to the freedom to take on new tasks independently and problem solve.

I love the mindset of continuous learning and pushing the bounds of your capabilities and knowledge. I love the people I work with and the in-office work environment.I love how Captiveaire is all about connections, with customers, coworkers, end users, and everyone in between.

One of the things I appreciate most about CaptiveAire is how strongly it embodies the entrepreneurial spirit. I’m empowered with the autonomy to manage my work independently, while also benefiting from the robust support and resources of a large, well-established company.

CaptiveAire is fast-moving and no-nonsense. We operate differently than any other company that I've worked for with our decentralized structure. Quick action is taken when a good idea is presented. We are focused on end users where the rest of the industry is very short-sighted. We are on the front lines, actively changing the landscape of the HVAC industry.

Learn more about CaptiveAire and our products here

A Day In The Life

A technical sales role encompasses a wide variety of tasks where one day does not look exactly like the next. The projects our team handles are high in volume and unique from one another, spanning throughout the whole course of design, procurement, coordination, and post-sale support.

Typical Tasks Include

Outside sales meetings and calls to build relationships with existing and new customers
Application engineering to apply our products using sound engineering principles
Project management of installations in progress - Managing schedules/plans to guarantee we can get equipment on site when the site needs it, in turn creating satisfied and returning customers.
Service and technical support of existing equipment
Supporting end users to maintain high levels of customer service, from assisting contractors with wiring on site to remote troubleshooting for staff in the kitchen.

Two to three full days per week in the office working on bids, one to two days on job sites, and dedicate another day to developing the territory. Territory development may include giving presentations to the engineering community, visiting new customers, or expanding contacts with an existing account.

Comments From Some Of Our Sales Engineers

Every day I get to help someone. Whether it's an engineer with a design, a contractor with a troubleshooting issue, or an end user looking for help to obtain better indoor air quality. I get to use my engineering skills, people skills and business skills every day.

Our main "role" is not to sell products but to provide solutions - kitchen ventilation solutions, commercial ventilation solutions, heating/air conditioning solutions. I enjoy getting to work directly with end users and helping them complete their business goals. Attending a soft opening after completing a full design-build project with an owner is rewarding.

I love the balance between working on designs in the office and also having that face to face interaction with our customers. It's awesome to handle the design phase of a project, then also take charge of the procurement process with the end user/customer and lastly watch our equipment perform as designed once installed and the project is complete. I also love the growth aspect of my role, I enjoy molding and shaping our business in order to set it up for success and then see the value we are adding to the market.

Primary Job Responsibilities

Provide integrated application engineering and design support for a wide range of ventilation applications with the goal of providing sustainable products and the latest technologies best designed to meet the customers’ needs.
Work directly with Engineers, Contractors, End Users, and Food Service Dealers.
Daily tasks include inside sales support, application engineering and outside sales.
Responsibilities will vary and may include presentations, quotes, submittals, technical product support, job site visits and hands on troubleshooting as needed.
Educate and promote CaptiveAire products to users in your market.  This includes conference calls, meetings, organizing presentations, and product demos.
Research and develop new business opportunities with new and existing users.
Top notch customer service and willingness to go above and beyond to serve the customer.
Quick turnaround times a priority. 
Continuously evaluate and improve processes as well as the customer experience.
This position will train in Toronto, 6-12 months pending experience

Required Skills

2-3 years experience
4 year technical degree in a mechanical, electrical, construction or science-oriented curriculum preferred
Excellent computer, organizational and communication/presentation skills
Problem solving with a passion for continuous learning
Strong desire to interface with the customer
Embrace new technologies and business savvy
Passion for work with aggressive nature to succeed
Willing to travel for various training opportunities
MUST BE A “GO GETTER”!

Benefits

Extended Health Care and Dental benefits
Disability & life insurance
Retirement plan with employer match
Paid holidays
Paid time off (PTO) based upon tenure
Flexible spending account (FSA)
Tuition reimbursement, including for Professional Engineering (P.Eng) License
Relocation assistance

Salary

$70k-$100k base, negotiable dependent on experience, with additional monthly bonus based on productivity and profits. 

Captive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

TL1

#P1

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More about this job

Responsibilities

Provide application engineering, design, sales support, and field service for commercial ventilation and HVAC solutions, working with engineers, contractors, end users, and food service dealers. Develop customer relationships and new business, manage installation projects, deliver product education, and provide technical support and troubleshooting.

Requirements

The role seeks candidates with 2–3 years of experience and prefers a four-year technical degree in mechanical, electrical, construction, or a science-oriented field. Candidates should have strong computer, organizational, communication, presentation, and problem-solving skills, a customer-focused approach, and willingness to travel for training.

Skills

Application Engineering
Technical Sales
Field Service
Ventilation System Design
Customer Relationship Building
Business Development
Project Management
Technical Troubleshooting
Customer Service
Sales Presentations
Communication
Organization
Problem Solving
Product Demonstrations
Process Improvement
Territory Development

Benefits

Extended Health Care
Dental Benefits
Disability Insurance
Life Insurance
Retirement Plan With Employer Match
Paid Holidays
Paid Time Off
Flexible Spending Account
Tuition Reimbursement
Professional Engineering License Reimbursement
Relocation Assistance

Visa sponsorship

Not detected in the job text

Keywords

Commercial Kitchen Ventilation
HVAC Systems
Fans
Heaters
Ductwork
Application Engineering
Ventilation Applications
Sustainable Products
Engineering Design
Technical Sales
Field Service
Inside Sales
Outside Sales
Business Development
Project Management
Installation Coordination
Customer Service
Technical Product Support
Troubleshooting
Product Demonstrations
Sales Presentations
Territory Development
Contractor Support
End-User Support
Professional Engineering License
Food Service Dealers

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