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Added 46 mins ago
A
Project Coordinator
Affinity
New Westminster, BC
- Contract
On behalf of our public-sector client, Affinity is seeking a Project Coordinator to support a Budgeting and Forecasting replacement project. Please review the details below and begin…
Added 1 hour ago
FN
Human Resources Systems & Project Specialist
First Nations University of Canada
Regina, SK
- Full-time
Position: HR Systems & Project Specialist is a one-year term position established to support the continued
Added 3 hours ago
Inside Sales Coordinator
CMP Group Ltd.
Vaughan, ON
The Inside Sales Coordinator is responsible for growing sales within the existing customer base and supporting the outside sales and CSR team throughout Canada. This role develops and…
Added 3 hours ago
PD
Project Coordinator
Priestly Demolition Inc.
King, ON
- Full-time
Priestly Demolition is seeking a Project Coordinator to join our team. In this role, you will support the successful planning, coordination, and execution of demolition projects by…
Added 3 hours ago
MD
Communications and Strategic Initiatives Coordinator - Communications Specialist 2
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: Communications and Strategic Initiatives Coordinator
Added 3 hours ago
MD
Senior Learning & Development Specialist - Training & Development Spec 4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Added 3 hours ago
MD
Learning & Development Specialist - Training & Development Spec 3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Experience applying Microsoft Power Apps, workflows, and project management tools to enhance and coordinate employee development programs and projects.
Added 3 hours ago
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Construction and Commissioning Lead
Vale
Canada
- Full-time
We are currently seeking a Construction & Commissioning Lead to join our Project Execution Team in Voisey’s Bay, NL.
Added 3 hours ago
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Project & Shutdown Management Lead
Vale
Canada
- Full-time
We are currently seeking Project & Shutdown Management Leads to join our Project Execution team in Voisey’s Bay, Labrador, a fly-in fly-out operation.
Added 3 hours ago
DG
Payroll Coordinator
DCM Group Inc.
Sherwood Park, AB
- Contract
We’re looking for a detail-oriented Payroll Coordinator to join our industrial construction team. You’ll make sure our union and non-union employees, in the field and in the office, are…
Added 3 hours ago
MC
Microsoft Dynamics 365 Finance Functional Consultant – D365 F&O | Manufacturing (35742)
Myticas Consulting
Toronto, ON
- Contract
Provide functional information and guidance to the Finance team, project coordinator and broader implementation team.
Added 3 hours ago
Logistics Coordinator
Rogers Communications
Halifax, NS · Toronto, ON
We are looking for a highly organised and proactive Logistics Coordinator to provide operational, financial administration, telecommunications, fleet and regional support across Western…
Added 3 hours ago
IH
Coordinator, Corporate Systems
Interior Health Authority
Kelowna, BC
- Full-time
In accordance with the established vision and values of the organization, the Coordinator, Corporate Systems (Coordinator) is responsible for planning, coordinating, and executing strategic…
Added 4 hours ago
VS
Seeking Volunteer Leaders for Special Olympics Cal...
Volunteer Success
Bolton, ON
- Full-time
…Responsibility Management Customer Service Strategic Planning Project Management Coaching Special Needs Teaching/Assisting Event Planning & Management Advertising Marketing Strategy &…
Added 4 hours ago
B&
Project Coordinator, Refrigeration
Black & McDonald Limited
Stoney Creek, NB
- Full-time
The Project Coordinator is located in our Stoney Creek office and reports directly to the Refrigeration Project Supervisor. Their primary focus is supporting the Refrigeration Projects team…
Added 4 hours ago
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Subcontractor Coordinator - Services
Graham
AB · Edmonton, AB
- Full-time
Graham is actively recruiting for a Subcontractor Coordinator supporting the Services Division. Reporting to the Supply Chain Management Lead the Subcontractor Coordinator plays a key role…
Added 4 hours ago
LC
CS Instructor - Estimating Construction Costs (PROP 1085)
Langara College
Vancouver, BC
- Part-time
Reporting to the Program Coordinator, the Instructor is responsible for the delivery and student evaluation of the assigned course as described in the curriculum/course outline. Instructors…
Added 4 hours ago
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Operations Coordinator
Caredove
Remote, Canada
- $55,000 to $80,000 CAD / year
- Full-time
- Remote
● Operate in collaboration with multiple partner organizations, necessitating seamless integration and project coordination efforts.
Added 4 hours ago
PC
Bilingual Event Coordinator
Parkinson Canada
Montreal, QC
- $52,500 to $57,500 CAD / year
- Full-time
The Event Coordinator is responsible for organizing and managing a portfolio of peer-to-peer fundraising events, including Parkinson Canada SuperWalk, SuperMom Walk/Run, Pedaling for…
Added 5 hours ago
F
Gestionnaire de projets / Project Manager
FluksAqua
Montreal, QC
- Full-time
Reporting to the Manager - EPP Project Management for our Mining Market, the Project Manager will be responsible for planning, organizing, supervising and controlling project execution…
Added 5 hours ago
RA
Director
Rock Arts Hub
St. John's, NL
- Volunteer
Seek a communications professional, science communicator, marketing specialist, journalist, social media strategist, or public-program coordinator.
Added 5 hours ago
BJ
Proposals & Pursuits Coordinator
Bennett Jones
Calgary, AB
- Full-time
We are seeking a motivated Coordinator, Proposals & Pursuits to assist our Client & Business Development team in driving proposal excellence, client value and expanding the business. You…
Added 5 hours ago
BJ
Proposals & Pursuits Coordinator
Bennett Jones
Vancouver, BC
- Full-time
We are seeking a motivated Coordinator, Proposals & Pursuits to assist our Client & Business Development team in driving proposal excellence, client value and expanding the business. You…
Added 5 hours ago
GO
Director, Education Administration Services
Government of Manitoba
Winnipeg, MB
- Full-time
Added 5 hours ago
E
Project Support Coordinator - 1 year contract
EXP
Burnaby, BC
- Full-time
Be our next Intermediate Project Support Coordinator!

Caredove

Operations Coordinator

Remote, Canada

Remote

$55,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Workplace: Remote
Experience: ● Are a university graduate with 1+ year of software customer support, operations, and/or analytics experience.
Posting language: English
Posted: Oct 30, 2026

Original job description

Why work at Caredove? Thousands of community health organizations do the hard work of helping people stay at home and live healthy, independent lives. Home care, day programs, meals, transportation, mental health supports, caregiver relief: these services keep people out of hospital and out of long-term care for longer. But too often, people who need them never find them, or find them too late. Referrals get lost in fax machines and phone tag, and great programs sit under-used while people wait. Caredove exists to change that. We help community organizations get found, get referrals, and get people connected to their services quickly and easily. The reason people love working here is simple. Every connection we make helps someone stay home, and helps a community organization do more of the work it does best. About Caredove Caredove is a health care software platform that connects people with community and home care services. We champion the organizations doing this work, and we build tools their teams and referral partners actually love to use. Founded in Ontario, Canada, we have a passionate team of about 25 individuals committed to enhancing patient outcomes. Caredove has proudly facilitated millions of patient connections across Canada, spanning from vital health screenings for newborns to essential home care services for seniors. We've really only scratched the surface of what we can do and need help serving a growing customer base. We are a remote first company with occasional office gatherings in Orillia, Ontario. Only applicants who place the number 986352 into your cover letter or resume will be considered. Who are our customers? At Caredove, we cater to a diverse range of community health organizations, encompassing various sizes and scopes. Our clients typically: ● Manage a complex array of services, each with its unique channels of access. ● Have a mandate to coordinate service access across a large or specific geographic region. ● Invest in tailored solutions, including custom forms, workflows, integrations, and website design, to meet their specific needs and goals. ● Benefit from personalized consultation with our team to ensure that their forms, workflows, and system configurations adhere to best practices. ● Operate in collaboration with multiple partner organizations, necessitating seamless integration and project coordination efforts. ● Utilize Caredove to develop customized intake forms, design appointment availability, and streamline patient intake workflows for integration into their EMR or CRM systems. ● Rely on hands-on and detailed support from our dedicated operations team. The Opportunity - Operations Coordinator Amazing customer support is at our core. We obsess about wowing the organizations and users that join our platform. As Operations Coordinator, you: ● Lead new users through our onboarding process, optimizing platform configurations and workflows to meet their specific needs, optimizing adoption. ● Identify and understand customer requirements, quantifying needs, and establishing measurable goals for achieving success. ● Create clear and compelling descriptions of community health care services on the Caredove platform, configuring forms, appointment availability, workflows, and settings to enhance access for the public and referring clinicians. ● Document step-by-step workflows and intake outcomes specific to each customer, ensuring readability and clarity in process documentation. ● Assist clients in improving communication and streamlining service access through online appointment booking and referral options. ● Provide support to existing customers via chat, email, and Zoom, addressing issues promptly and proactively guiding them in leveraging Caredove features effectively. ● Be the lead contact to support a portfolio of customers of varying sizes, providing light ongoing support to ensure their ongoing satisfaction, success, and renewal. ● Strategize with customers to develop effective communication strategies for promoting their services to the community. ● Drive the expansion of regional service networks by delighting customers. ● Develop tutorials, educational materials, and other relevant content within the Caredove platform to support customer success and user adoption. ● Collaborate closely with other teams to address customer issues promptly and identify opportunities for product enhancement. ● Contribute to the strategic scaling of our business by streamlining operational processes where possible. You will be a great fit for this position if you: ● Are a driven self-starter that takes initiative to drive knowledge sharing and scalability. ● Leverage AI tools in your day to day functions to maximize your productivity. ● Possess a strong inclination towards being helpful, proactive, conscientious, and make a positive impact. ● Are an empathetic communicator with a passion for supporting others. ● Exhibit empathy and effective communication skills to provide exceptional support. ● Excel in problem-solving, with a resourceful and industrious mindset focused on finding practical solutions to challenges. ● Have strong written and verbal communication skills. ● Are excited to learn about the home care and community support sectors. ● Showcase strong research skills, both online and offline, to gather relevant information and data to support decision-making and problem-solving. ● Have proven experience managing multiple projects, clients, and responsibilities simultaneously, demonstrating strong organizational skills and attention to detail. ● Thrive in an environment where you are given responsibilities that make a meaningful impact. ● Possess a passion for technology and stay updated with modern software tools and solutions. ● Have great real-life analytical problem solving chops. ● Are a university graduate with 1+ year of software customer support, operations, and/or analytics experience. Bonus Points for: ● Knowledge of the health care or community service sector. ● Experience using CRMs and customer communication or support software. ● Speaking and writing French. This role may not be a good fit for you if: ● you need somebody staring over your shoulder and micromanaging you to be productive End Notes... We want to build a place where people enjoy working together to solve hard problems. We are a small but growing team, and our roles and responsibilities are still a little bit fluid depending on the pressures of the day. We hold each other up, we make tough decisions together, we brainstorm regularly, we value “team” over “ego”, we give and take constructive criticism, we celebrate success, we get it done, we mentor, we wear hoodies AND suits. We avoid report writing, long emails, and using business jargon. We try to live healthy lives.

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More about this job

Responsibilities

Onboard customers and configure Caredove services, forms, appointment availability, and workflows to meet their needs, while providing ongoing support and guidance to a portfolio of clients. Develop customer education materials, improve operational processes, and collaborate across teams to resolve issues and strengthen customer success and service access.

Requirements

Applicants should be university graduates with at least one year of experience in software customer support, operations, and/or analytics, along with strong communication, organization, research, and problem-solving skills. The role also calls for initiative, empathy, comfort managing multiple responsibilities, and an interest in technology; health or community-service knowledge and CRM or support-software experience are bonuses.

Skills

Customer Support
Customer Onboarding
Project Coordination
Workflow Configuration
Process Documentation
Problem-Solving
Written Communication
Verbal Communication
Research
Analytical Thinking
Organization
Attention To Detail
AI Tool Use
Content Development
Customer Success

Remote locations

Orillia, Ontario, Canada

Remote locations (standardized)

Orillia, Ontario, Canada

Visa sponsorship

Not detected in the job text

Keywords

Caredove
Community Health
Home Care
Customer Onboarding
Customer Support
Customer Success
Service Access
Referral Management
Online Appointment Booking
Intake Forms
Workflow Configuration
Process Documentation
EMR
CRM
Customer Communication Software
Support Software
Zoom
AI Tools
Tutorials
Educational Materials
Project Coordination
Operational Processes
Patient Outcomes
Regional Service Networks
Health Care Services

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