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Added 12 mins ago
Q
FY27 Intern - Camera Systems Internship - Canada (16 months)
Qualcomm
Vancouver, BC
- Full-time
…is next for mobility and the world. You’ll be paired with a mentor with visibility to your project and team, receive support from your manager, and have access to the entire Qualcomm…
Added 58 mins ago
P
Senior DevOps Engineer
Pixieset
Vancouver, BC
- Full-time
Mentor engineers through pairing and reviews, and create practical documentation that helps others operate, troubleshoot, and extend the systems you build.
Added 58 mins ago
Director, Sales & Commercial Effectiveness, Western Canada and Southwestern Ontario
Right Time Group of Companies
Canada
Lead, mentor, and coach Sales Managers to achieve and exceed sales targets, focusing on revenue growth, customer acquisition, and market share expansion.
Added 1 hour ago
M
Senior Data Center Technician
Microsoft
Quebec, QC
- $73,200 to $119,600 CAD / year
- Full-time
Added 1 hour ago
S
FIELD SERVICE SPECIALIST SR
SLB
Mount Pearl, NL
- Full-time
Added 1 hour ago
WD
2027 Apprenticeship Program - General TD Trainee
Walt Disney Animation Studios
Vancouver, BC
- Full-time
…available for emerging artists. Under the guidance of a Disney mentor, the Talent Development Apprenticeship Program offers a unique opportunity to hone and understand skills, refine and…
Added 1 hour ago
DC
ASPHALT PLANT MANAGER
D. Crupi & Sons Limited
ON · Ontario, Canada
- Full-time
Ability to successfully lead and mentor a team.
Added 1 hour ago
CL
Senior Interior Designer
Clarisa Llaneza Studio
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Mentor and review the work of intermediate and junior designers
Added 1 hour ago
G&
Automotive Technician
Granville & Avery Automotive
Vancouver, BC
- Full-time
Mentor apprentices or less experienced techs when needed and contribute to a positive team environment
Added 1 hour ago
GC
1st Cook - Atlas Steak + Fish
Gateway Casinos and Entertainment Limited
AB · Edmonton, AB
- Part-time
We are seeking a dedicated mentor in the kitchen who can lead others by example and deliver extraordinary service and food. you're a time-management star who can handle multiple demands and…
Added 1 hour ago
OT
Restaurant Assistant Manager
One Therapy Network
Kamloops, BC
- Full-time
Added 1 hour ago
Q
FY27 Intern - Camera HW ASIC Verification Intern - Canada (12 or 16 months)
Qualcomm
Vancouver, BC
- Full-time
…is next for mobility and the world. You’ll be paired with a mentor with visibility to your project and team, receive support from your manager, and have access to the entire Qualcomm…
Added 1 hour ago
Store Manager
Lammle's Western Wear
Edmonton, AB
Inspire, coach, and mentor team members, creating a clear path for growth and development
Added 1 hour ago
TU
Data Science & AI Graduate Scheme - Halifax
targetjobs UK
Halifax, NS
- Temporary
Added 1 hour ago
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Oracle EBS & Fusion SCM Architect
W3Global
Canada
- Contract
Ability to mentor teams, resolve cross-functional issues, and influence without direct authority.
Added 1 hour ago
QH
Patient Services Manager
Quinte Health
Belleville, ON
- Full-time
Act as a role model/mentor to unit staff and ensure compliance with professional standards, e.g., College of Nurses of Ontario;
Added 1 hour ago
JH
Director, Total Rewards
JUST HR
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
Lead, mentor, and develop a high-performing Total Rewards team.
Added 1 hour ago
MC
AI Platform Engineer (35577)
Myticas Consulting
Toronto, ON
- Contract
Mentor team members and contribute to AI delivery standards and best practices.
Added 1 hour ago
MC
Program Chief Engineer – Spacecraft Satellite Systems (35863)
Myticas Consulting
Canada
- Full-time
Mentor senior engineers and emerging technical leaders while promoting engineering rigor, standardization and lessons learned.
Added 1 hour ago
MC
Director, FinOps (35690)
Myticas Consulting
BC · British Columbia, Canada
- Full-time
Lead and mentor a small FinOps team/function, with the opportunity for the function to grow.
Added 1 hour ago
I
Gas Utility Decarbonization Strategy Manager
IIIIIIUS
Ottawa, ON
- Full-time
Mentor and provide direction to junior staff in the course of their work.
Added 1 hour ago
CC
Instructor-Renovation & Construction Technician-Mississauga
CIMT COLLEGE
Mississauga, ON
- $25 to $30 CAD / hour
- Full-time
Professional business attire and interpersonal skills to act as a mentor and role model
Added 1 hour ago
II
Director, AI Applications Development
iVedha Inc.
Toronto, ON
- Full-time
You are ready to grow as a people leader – You mentor engineers, set technical direction, and raise the engineering bar. You are excited to grow into leading a team of engineers and QA…
Added 1 hour ago
A
Mechanical Engineer (Onsite)
Alchemy
Waterloo, ON
- $100,000 to $135,000 CAD / year
- Full-time
…who sets the standards the rest of the team works to. You'll mentor one to two mechanical engineers and co-op students and help raise the technical bar of the team, but your value comes…
Added 2 hours ago
TC
Restaurant Management | Assistant General Manager | General Manager
The Canadian Brewhouse
Richmond, BC
- Full-time
Lead, coach, and mentor your team to embrace the Brewhouse values and culture

Caredove

Operations Coordinator

Remote, Canada

Remote

$55,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Workplace: Remote
Experience: ● Are a university graduate with 1+ year of software customer support, operations, and/or analytics experience.
Posting language: English
Posted: Oct 30, 2026

Original job description

Why work at Caredove? Thousands of community health organizations do the hard work of helping people stay at home and live healthy, independent lives. Home care, day programs, meals, transportation, mental health supports, caregiver relief: these services keep people out of hospital and out of long-term care for longer. But too often, people who need them never find them, or find them too late. Referrals get lost in fax machines and phone tag, and great programs sit under-used while people wait. Caredove exists to change that. We help community organizations get found, get referrals, and get people connected to their services quickly and easily. The reason people love working here is simple. Every connection we make helps someone stay home, and helps a community organization do more of the work it does best. About Caredove Caredove is a health care software platform that connects people with community and home care services. We champion the organizations doing this work, and we build tools their teams and referral partners actually love to use. Founded in Ontario, Canada, we have a passionate team of about 25 individuals committed to enhancing patient outcomes. Caredove has proudly facilitated millions of patient connections across Canada, spanning from vital health screenings for newborns to essential home care services for seniors. We've really only scratched the surface of what we can do and need help serving a growing customer base. We are a remote first company with occasional office gatherings in Orillia, Ontario. Only applicants who place the number 986352 into your cover letter or resume will be considered. Who are our customers? At Caredove, we cater to a diverse range of community health organizations, encompassing various sizes and scopes. Our clients typically: ● Manage a complex array of services, each with its unique channels of access. ● Have a mandate to coordinate service access across a large or specific geographic region. ● Invest in tailored solutions, including custom forms, workflows, integrations, and website design, to meet their specific needs and goals. ● Benefit from personalized consultation with our team to ensure that their forms, workflows, and system configurations adhere to best practices. ● Operate in collaboration with multiple partner organizations, necessitating seamless integration and project coordination efforts. ● Utilize Caredove to develop customized intake forms, design appointment availability, and streamline patient intake workflows for integration into their EMR or CRM systems. ● Rely on hands-on and detailed support from our dedicated operations team. The Opportunity - Operations Coordinator Amazing customer support is at our core. We obsess about wowing the organizations and users that join our platform. As Operations Coordinator, you: ● Lead new users through our onboarding process, optimizing platform configurations and workflows to meet their specific needs, optimizing adoption. ● Identify and understand customer requirements, quantifying needs, and establishing measurable goals for achieving success. ● Create clear and compelling descriptions of community health care services on the Caredove platform, configuring forms, appointment availability, workflows, and settings to enhance access for the public and referring clinicians. ● Document step-by-step workflows and intake outcomes specific to each customer, ensuring readability and clarity in process documentation. ● Assist clients in improving communication and streamlining service access through online appointment booking and referral options. ● Provide support to existing customers via chat, email, and Zoom, addressing issues promptly and proactively guiding them in leveraging Caredove features effectively. ● Be the lead contact to support a portfolio of customers of varying sizes, providing light ongoing support to ensure their ongoing satisfaction, success, and renewal. ● Strategize with customers to develop effective communication strategies for promoting their services to the community. ● Drive the expansion of regional service networks by delighting customers. ● Develop tutorials, educational materials, and other relevant content within the Caredove platform to support customer success and user adoption. ● Collaborate closely with other teams to address customer issues promptly and identify opportunities for product enhancement. ● Contribute to the strategic scaling of our business by streamlining operational processes where possible. You will be a great fit for this position if you: ● Are a driven self-starter that takes initiative to drive knowledge sharing and scalability. ● Leverage AI tools in your day to day functions to maximize your productivity. ● Possess a strong inclination towards being helpful, proactive, conscientious, and make a positive impact. ● Are an empathetic communicator with a passion for supporting others. ● Exhibit empathy and effective communication skills to provide exceptional support. ● Excel in problem-solving, with a resourceful and industrious mindset focused on finding practical solutions to challenges. ● Have strong written and verbal communication skills. ● Are excited to learn about the home care and community support sectors. ● Showcase strong research skills, both online and offline, to gather relevant information and data to support decision-making and problem-solving. ● Have proven experience managing multiple projects, clients, and responsibilities simultaneously, demonstrating strong organizational skills and attention to detail. ● Thrive in an environment where you are given responsibilities that make a meaningful impact. ● Possess a passion for technology and stay updated with modern software tools and solutions. ● Have great real-life analytical problem solving chops. ● Are a university graduate with 1+ year of software customer support, operations, and/or analytics experience. Bonus Points for: ● Knowledge of the health care or community service sector. ● Experience using CRMs and customer communication or support software. ● Speaking and writing French. This role may not be a good fit for you if: ● you need somebody staring over your shoulder and micromanaging you to be productive End Notes... We want to build a place where people enjoy working together to solve hard problems. We are a small but growing team, and our roles and responsibilities are still a little bit fluid depending on the pressures of the day. We hold each other up, we make tough decisions together, we brainstorm regularly, we value “team” over “ego”, we give and take constructive criticism, we celebrate success, we get it done, we mentor, we wear hoodies AND suits. We avoid report writing, long emails, and using business jargon. We try to live healthy lives.

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More about this job

Responsibilities

Onboard customers and configure Caredove services, forms, appointment availability, and workflows to meet their needs, while providing ongoing support and guidance to a portfolio of clients. Develop customer education materials, improve operational processes, and collaborate across teams to resolve issues and strengthen customer success and service access.

Requirements

Applicants should be university graduates with at least one year of experience in software customer support, operations, and/or analytics, along with strong communication, organization, research, and problem-solving skills. The role also calls for initiative, empathy, comfort managing multiple responsibilities, and an interest in technology; health or community-service knowledge and CRM or support-software experience are bonuses.

Skills

Customer Support
Customer Onboarding
Project Coordination
Workflow Configuration
Process Documentation
Problem-Solving
Written Communication
Verbal Communication
Research
Analytical Thinking
Organization
Attention To Detail
AI Tool Use
Content Development
Customer Success

Remote locations

Orillia, Ontario, Canada

Remote locations (standardized)

Orillia, Ontario, Canada

Visa sponsorship

Not detected in the job text

Keywords

Caredove
Community Health
Home Care
Customer Onboarding
Customer Support
Customer Success
Service Access
Referral Management
Online Appointment Booking
Intake Forms
Workflow Configuration
Process Documentation
EMR
CRM
Customer Communication Software
Support Software
Zoom
AI Tools
Tutorials
Educational Materials
Project Coordination
Operational Processes
Patient Outcomes
Regional Service Networks
Health Care Services

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