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Added 12 hours ago
MB
Merchandising Coordinator/ Coordonnateur, Marchandisage
Maison Birks
Montreal, QC
- Full-time
Under the general direction of the Director of merchandising, Watches the Merchandising Coordinator supports day-to-day merchandising operations by managing product setup, order processing,…
Added 19 hours ago
Inside Sales Coordinator
CMP Group Ltd.
Vaughan, ON
Provide sales and product support to team members as needed.
Added 21 hours ago
YM
Bilingual Retail Finance Customer Care Coordinator
YAMAHA MOTOR CANADA LTD.
Toronto, ON · North York, ON
- Full-time
Yamaha Motor Canada Ltd (“YMCA”) is a subsidiary of YMC, responsible for distributing Yamaha Motor product to Canadian dealers and consumers. YMCA’s Vision is to “Create Lifelong Memories…
Added 21 hours ago
C
Operations Coordinator
Caredove
Remote, Canada
- $55,000 to $80,000 CAD / year
- Full-time
- Remote
● Rely on hands-on and detailed support from our dedicated operations team.
Added 21 hours ago
IC
Quality Coordinator
Ideal Can
Chatham, NB
- Full-time
Under the supervision of the plant manager, the Quality Coordinator is responsible for supporting the Quality Assurance function within the food manufacturing facility by ensuring product…
Added 21 hours ago
K&
Product Data Coordinator
Kohl & Frisch Limited
Toronto, ON
- Full-time
We are seeking a detail-oriented and analytical Product Data Coordinator to join our Product Data Services team in Concord, Ontario. In this role, you will play an important part in…
Added 22 hours ago
CH
Coordinateur (e) d'inventaire
Cardinal Health Canada
Dorval, QC
- Full-time
We are looking for a positive and team-oriented individual to join our Dorval Distribution Centre as an Inventory Coordinator for a 12 month contract. The incumbent will meet the…
Added 22 hours ago
A
Project Coordinator
Ambient
Coquitlam, BC
- Full-time
…recommendations accordingly. They are responsible for resolving product availability and order status issues and performing all related administrative duties related to the post-sale…
Added 22 hours ago
K
Partner Administrative Assistant - Audit
KPMG
Vancouver, BC
- Full-time
KPMG is looking for a Partner Administrative Assistant for our Audit practice who can provide support on a range of activities to ensure a high-quality product.
Added 22 hours ago
AC
Administrator Support
Aston Carter
Toronto, ON · East York, ON
- $40 to $50 CAD / hour
- Contract
Job Title: Project Administration Coordinator Manufacturing Plant TrialsJob Description
Added 22 hours ago
SP
Purchasing Coordinator - Bilingual
Superior Propane
Calgary, AB
- Full-time
The Purchasing Coordinator is responsible for the timely, accurate, and cost-effective procurement of service parts, equipment, and operating materials across assigned regions. This role…
Added 23 hours ago
CH
Coordinateur (e) d'inventaire
Cardinal Health
Dorval, QC · Canada-Dorval
- Full-time
We are looking for a positive and team-oriented individual to join our Dorval Distribution Centre as an Inventory Coordinator for a 12 month contract. The incumbent will meet the…
Added 23 hours ago
Content Operations Coordinator
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
Reporting into the Product Content Manager, the Content Operations Coordinator is responsible for supporting the planning, organization and execution of content initiatives across APS…
Added 1 day ago
Program Coordinator
Bayshore
Mississauga, ON
To provide administrative program and billing support to the Direct Care program for all Bayshore contracted and private pharmaceutical products and services. To complete all billing,…
Added 1 day ago
ML
FSQA Coordinator (Overnights)
Maple Leaf Foods Inc
Winnipeg, MB
- Full-time
As a member of the facility’s FSQA team, the FSQA Coordinator supports the execution of Food Safety and Quality Assurance programs, including environmental monitoring, pre-operational…
Added 1 day ago
I
Office & Operations Coordinator
InfinitDrones
Woodbridge, ON
- Full-time
…leading technology manufacturers and provide customers with product solutions, rentals, training, and technical…
Added 1 day ago
Purchasing Coordinator - Bilingual
Superior Plus Propane Talent Acquisition
Calgary, AB · Sainte-Catherine, QC
The Purchasing Coordinator is responsible for the timely, accurate, and cost-effective procurement of service parts, equipment, and operating materials across assigned regions. This role…
Added 1 day ago
QM
Coordonnateur(trice) de salons professionnels et d'événements - matériel promotionnel / Trade Show
Quantum Management Services Ltd.
Montreal, QC
- $60,000 to $65,000 CAD / year
- Full-time
Leading company in the premium brands consumer goods industry is seeking a Trade Show & Event Coordinator to manage promotional inventory and support upcoming events.
Added 1 day ago
OT
Sales Coordinator
Olympia Tile+Stone Inc.
Montreal, QC
- Full-time
We are looking for a detail-oriented Sales Coordinator to support our Quebec and Maritimes sales team. This role is ideal for someone who is organized, customer-focused, and comfortable…
Added 1 day ago
TA
Stock Coordinator - Part Time
The Aldo Group Inc / Le Groupe Aldo Inc.
Pickering, ON
- Part-time
Support daily operations, including restocking, moving product between the floor and backstore, and helping with visual setup
Added 1 day ago
AH
Team Attendant, Raptors 905
Argonauts Holdings Limited Partnership
Toronto, ON · Paramount Fine Foods Centre
- Part-time
As needed, assist with the following tasks post-game: laundry services, restocking of product in the fridge, and on-court player requests.
Added 1 day ago
CG
QA Coordinator
Canada Goose
Toronto, ON · CGT
- Full-time
Continuous cross departmental support to manufacturing, product development / product engineering, sales, customer service and marketing
Added 1 day ago
FH
Equipment Coordinator
Fraser Health
Surrey, BC
- Full-time
If so, bring your technical knowledge to the project planning team for facilities management. As an Equipment Coordinator, you will be responsible for ensuring clinical and technical…
Added 1 day ago
CAPEX Coordinator
Amrize
Edmonton, AB
The CAPEX Coordinator provides broad energy and support for capital planning and execution for all product lines, within a sub-market in Western Canada. This role is highly integrated with…
Added 1 day ago
P
R&D Technician
Puratos
Mississauga, ON
- $63,000 to $70,000 CAD / year
- Full-time
…while keeping our databases and KPIs accurate. You will also support exciting R&D activities such as sensory tests, customer visits and competitive product evaluations, all in full…

Caredove

Operations Coordinator

Remote, Canada

Remote

$55,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Workplace: Remote
Experience: ● Are a university graduate with 1+ year of software customer support, operations, and/or analytics experience.
Posting language: English
Posted: Oct 30, 2026

Original job description

Why work at Caredove? Thousands of community health organizations do the hard work of helping people stay at home and live healthy, independent lives. Home care, day programs, meals, transportation, mental health supports, caregiver relief: these services keep people out of hospital and out of long-term care for longer. But too often, people who need them never find them, or find them too late. Referrals get lost in fax machines and phone tag, and great programs sit under-used while people wait. Caredove exists to change that. We help community organizations get found, get referrals, and get people connected to their services quickly and easily. The reason people love working here is simple. Every connection we make helps someone stay home, and helps a community organization do more of the work it does best. About Caredove Caredove is a health care software platform that connects people with community and home care services. We champion the organizations doing this work, and we build tools their teams and referral partners actually love to use. Founded in Ontario, Canada, we have a passionate team of about 25 individuals committed to enhancing patient outcomes. Caredove has proudly facilitated millions of patient connections across Canada, spanning from vital health screenings for newborns to essential home care services for seniors. We've really only scratched the surface of what we can do and need help serving a growing customer base. We are a remote first company with occasional office gatherings in Orillia, Ontario. Only applicants who place the number 986352 into your cover letter or resume will be considered. Who are our customers? At Caredove, we cater to a diverse range of community health organizations, encompassing various sizes and scopes. Our clients typically: ● Manage a complex array of services, each with its unique channels of access. ● Have a mandate to coordinate service access across a large or specific geographic region. ● Invest in tailored solutions, including custom forms, workflows, integrations, and website design, to meet their specific needs and goals. ● Benefit from personalized consultation with our team to ensure that their forms, workflows, and system configurations adhere to best practices. ● Operate in collaboration with multiple partner organizations, necessitating seamless integration and project coordination efforts. ● Utilize Caredove to develop customized intake forms, design appointment availability, and streamline patient intake workflows for integration into their EMR or CRM systems. ● Rely on hands-on and detailed support from our dedicated operations team. The Opportunity - Operations Coordinator Amazing customer support is at our core. We obsess about wowing the organizations and users that join our platform. As Operations Coordinator, you: ● Lead new users through our onboarding process, optimizing platform configurations and workflows to meet their specific needs, optimizing adoption. ● Identify and understand customer requirements, quantifying needs, and establishing measurable goals for achieving success. ● Create clear and compelling descriptions of community health care services on the Caredove platform, configuring forms, appointment availability, workflows, and settings to enhance access for the public and referring clinicians. ● Document step-by-step workflows and intake outcomes specific to each customer, ensuring readability and clarity in process documentation. ● Assist clients in improving communication and streamlining service access through online appointment booking and referral options. ● Provide support to existing customers via chat, email, and Zoom, addressing issues promptly and proactively guiding them in leveraging Caredove features effectively. ● Be the lead contact to support a portfolio of customers of varying sizes, providing light ongoing support to ensure their ongoing satisfaction, success, and renewal. ● Strategize with customers to develop effective communication strategies for promoting their services to the community. ● Drive the expansion of regional service networks by delighting customers. ● Develop tutorials, educational materials, and other relevant content within the Caredove platform to support customer success and user adoption. ● Collaborate closely with other teams to address customer issues promptly and identify opportunities for product enhancement. ● Contribute to the strategic scaling of our business by streamlining operational processes where possible. You will be a great fit for this position if you: ● Are a driven self-starter that takes initiative to drive knowledge sharing and scalability. ● Leverage AI tools in your day to day functions to maximize your productivity. ● Possess a strong inclination towards being helpful, proactive, conscientious, and make a positive impact. ● Are an empathetic communicator with a passion for supporting others. ● Exhibit empathy and effective communication skills to provide exceptional support. ● Excel in problem-solving, with a resourceful and industrious mindset focused on finding practical solutions to challenges. ● Have strong written and verbal communication skills. ● Are excited to learn about the home care and community support sectors. ● Showcase strong research skills, both online and offline, to gather relevant information and data to support decision-making and problem-solving. ● Have proven experience managing multiple projects, clients, and responsibilities simultaneously, demonstrating strong organizational skills and attention to detail. ● Thrive in an environment where you are given responsibilities that make a meaningful impact. ● Possess a passion for technology and stay updated with modern software tools and solutions. ● Have great real-life analytical problem solving chops. ● Are a university graduate with 1+ year of software customer support, operations, and/or analytics experience. Bonus Points for: ● Knowledge of the health care or community service sector. ● Experience using CRMs and customer communication or support software. ● Speaking and writing French. This role may not be a good fit for you if: ● you need somebody staring over your shoulder and micromanaging you to be productive End Notes... We want to build a place where people enjoy working together to solve hard problems. We are a small but growing team, and our roles and responsibilities are still a little bit fluid depending on the pressures of the day. We hold each other up, we make tough decisions together, we brainstorm regularly, we value “team” over “ego”, we give and take constructive criticism, we celebrate success, we get it done, we mentor, we wear hoodies AND suits. We avoid report writing, long emails, and using business jargon. We try to live healthy lives.

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More about this job

Responsibilities

Onboard customers and configure Caredove services, forms, appointment availability, and workflows to meet their needs, while providing ongoing support and guidance to a portfolio of clients. Develop customer education materials, improve operational processes, and collaborate across teams to resolve issues and strengthen customer success and service access.

Requirements

Applicants should be university graduates with at least one year of experience in software customer support, operations, and/or analytics, along with strong communication, organization, research, and problem-solving skills. The role also calls for initiative, empathy, comfort managing multiple responsibilities, and an interest in technology; health or community-service knowledge and CRM or support-software experience are bonuses.

Skills

Customer Support
Customer Onboarding
Project Coordination
Workflow Configuration
Process Documentation
Problem-Solving
Written Communication
Verbal Communication
Research
Analytical Thinking
Organization
Attention To Detail
AI Tool Use
Content Development
Customer Success

Remote locations

Orillia, Ontario, Canada

Remote locations (standardized)

Orillia, Ontario, Canada

Visa sponsorship

Not detected in the job text

Keywords

Caredove
Community Health
Home Care
Customer Onboarding
Customer Support
Customer Success
Service Access
Referral Management
Online Appointment Booking
Intake Forms
Workflow Configuration
Process Documentation
EMR
CRM
Customer Communication Software
Support Software
Zoom
AI Tools
Tutorials
Educational Materials
Project Coordination
Operational Processes
Patient Outcomes
Regional Service Networks
Health Care Services

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