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Added 5 mins ago
S
Sr. Analyst, Product and Pricing Operations
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
Lead key operational workstreams for newly acquired product launches to ensure rapid go-to-market readiness.
Added 5 mins ago
S
Customer Success Manager - Global Public Sector
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities.
Added 32 mins ago
CC
EARTHWORKS/BULK EXCAVATION FOREPERSON
Conwest Contracting
Vancouver, BC
- Full-time
A minimum of 5 years’ experience as a Foreperson or Lead Hand, including heavy earthworks, bulk excavation and bulk hauling, and a solid understanding of all aspects of…
Added 32 mins ago
CC
CIVIL CONSTRUCTION FOREPERSON
Conwest Contracting
Vancouver, BC
- Full-time
A minimum of 5 years’ experience as a Foreperson or Lead Hand, including deep utility/roadworks experience and a solid understanding of all aspects of operations/civil projects including:
Added 48 mins ago
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Senior Project Manager - Airline Technology
Luxoft
Canada
- Full-time
Lead airline software implementations, system integrations, and transformation initiatives.
Added 48 mins ago
P&
Gestionnaire principal, stratégies de tarification et transactions / Senior Manager, Pricing & Lifecycle Strategy
Pratt & Whitney
Longueuil, QC
- Full-time
…tarification à travers le cycle de vie (modèles récemment introduits – capture maximale, moteurs en milieu de vie, moteurs en fin de vie – repousser la fin de…
Added 48 mins ago
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Learning and Development Program Manager
CareerJoy
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
Holistic Feedback Translation: Capture and aggregate multi-channel feedback (pulse surveys, coach observations, debriefs) to refine content pacing, improve internal workflows, and elevate…
Added 49 mins ago
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Director, Delivery & Implementation
RewardOps
Canada
- Full-time
Provide executive oversight of complex deployments and personally lead or support the most strategically significant programs.
Added 49 mins ago
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Manager, Data Engineering
Avanade
Toronto, ON
- Full-time
As a Lead Solution Architect within our Data & AI Practice, you'll leverage a client-centric approach to understand our client’s challenges and opportunities to deliver solutions and…
Added 1 hour ago
ID
Director of Quality Control - Construction
Ironclad Developments Inc.
Winnipeg, MB
- Full-time
Lead root cause analysis investigations and implement corrective and preventive measures to reduce deficiencies, rework, and quality-related risks.
Added 1 hour ago
DG
Sales Consultant
Dilawri Group of Companies
Regina, SK
- Full-time
…Integrity, Innovation, and Giving Back guide how we work, how we lead, and how we serve our customers and communities. Through the , we are also committed to making a meaningful impact in…
Added 1 hour ago
MU
Associate Director Operations and Systems
McGill University
Brown Student Serv.
- Full-time
Added 1 hour ago
Manager, Media Planning
WPP Media
Montreal, QC
…marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational…
Added 1 hour ago
GM
Senior Data Engineering, Vehicle Data Operations
General Motors
Markham, ON · Oshawa, ON
- Full-time
Lead and support data investigations to ensure accurate data capture and high data quality/integrity.
Added 1 hour ago
GM
Senior Software Engineering, Vehicle Data Platform
General Motors
Markham, ON · Oshawa, ON
- Full-time
Experience designing driver or HMI initiated capture flows, such as create and upload data.
Added 1 hour ago
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Quality Assurance Lead Consultant - GMP Consulting (6 Month Contract)
Q&C
Remote, Canada
- $70,000 to $85,000 CAD / year
- Contract
- Remote
Reporting to the VP Consulting Services, the Lead/Senior Consultant is responsible for:
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Program Controls Manager, Data Center Construction
Bell
Regina, SK
Lead or facilitate Root Cause Analysis for significant issues, recurring problems, schedule impacts, cost impacts, and control failures.
Added 1 hour ago
M
Hardware Lead, Tactile Gloves
Mecka
Richmond Hill, ON
- $200,000 to $225,000 USD / year
- Full-time
We design and operate global systems for data capture, data labeling, and hardware-enabled workflows used by leading AI labs and robotics companies to train and validate humanoid and…
Added 2 hours ago
M
Tactile Gloves Program Lead
Mecka
Richmond Hill, ON
- $200,000 to $225,000 USD / year
- Full-time
We design and operate global systems for data capture, data labeling, and hardware-enabled workflows used by leading AI labs and robotics companies to train and validate humanoid and…
Added 2 hours ago
B
Senior Relationship Manager
BMO
St. John's, NL
- Full-time
Identify and capture share-of-wallet opportunities across lending, cash management, treasury, investment, and other banking services.
Added 2 hours ago
Application Technical Architect
Capgemini
Vancouver, BC
Lead root cause analysis activities and implement sustainable solutions to improve application stability and reliability.
Added 3 hours ago
GL
Senior Manager, R&D Capabilities and Excellence
Gay Lea Foods
Hamilton, ON
- Contract
Lead knowledge management discipline by ensuring consistent documentation, trial learnings capture, and process repeatability.
Added 3 hours ago
V
Manager, Client Service & Fund Operations Transformation - 12 Month Contract
Vanguard
Toronto, ON
- Full-time
…operational subject matter expert, escalation point, and project lead, partnering across Canadian and global teams and with external service providers to strengthen client service, improve…
Added 4 hours ago
SP
Marketing Coordinator
Sahara Place
Brampton, ON
- Full-time
You will be the day-to-day voice of Sahara Place online and in the community. Working from the centre, you will capture content on-site, grow our social following, make us easy to find in…
Added 4 hours ago
Director of Quality Control - Construction
Ironclad Developments Inc.
Winnipeg, MB
Lead root cause analysis investigations and implement corrective and preventive measures to reduce deficiencies, rework, and quality-related risks.

CareerJoy

Learning and Development Program Manager

Ottawa, ON, K1Z 5J2, Canada

Salary Range $70K-$80K · Full-time

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Job details

Pay: Salary Range $70K-$80K
Job type: Full-time
Experience: 4+ Years of Relevant Experience: Program/project management, service delivery coordination, or event planning in professional services, corporate L&D, or leadership development.
Posting language: English
Posted: Oct 7, 2026

Original job description

Learning & Development Program Manager

Ontario or Quebec (Hybrid) | Bilingual Preffered(French/English)

Salary Range $70K-$80K

Who We Are & Why It Matters

Work fundamentally shapes the quality of all of our lives. As you read this, you are probably looking for a specific fit: a place where you can grow and develop as a person and a leader. This is a space where you will be challenged, have a genuine voice in decision-making, and directly impact the working lives of Canadians.

Every day, we work across Canada to make work better for Canadian professionals. Our mission is to help every Canadian reach their full professional potential by growing their career and leadership intelligence. We believe in the inherent value of the individual and are committed to supporting change, igniting growth, and providing practical wisdom. We believe that people made better is work made better.

What We Do: We are an award-winning boutique HR services firm partnering with over 2,300+ of Canada's leading organizations - including World Vision, Shopify, The United Way, Toyota Manufacturing, and the Government of Canada. With a physical presence from St. John’s to Victoria and a robust global virtual delivery model, we offer leadership development, executive coaching, career transition, and team engagement solutions.

Our 94% client referral rate stems from our core pillars: Human. Modern. Canadian. Results.

About This Role

The Program Manager owns the delivery of CareerJoy’s client programs and partnerships, combining program oversight with hands-on coordination. You bring people, schedules, systems, and learning experiences together so clients and participants receive consistent, thoughtful service from initial setup through completion and follow-through.

Your portfolio includes modular blended learning programs, tailored People and Culture solutions, Leadership & executive coaching and coaching circles, psychometric assessments, and workshops. For custom initiatives, you also manage and participate in the project from discovery through development and delivery, keeping requirements, content, timelines, scope, and cross-functional milestones aligned.

You build trusted client relationships, work closely with Practice Leaders, solution and instructional designers, coaches, and facilitators, and monitor delivery against agreed outcomes. You are equally comfortable leading a client progress meeting, resolving a delivery issue, or handling invitations, onboarding, and live event technology. This role offers a voice in improving how CareerJoy works and delivers its services.

The Role

Program Ownership & Client Partnerships

End-to-End Program Ownership: Manage the full delivery lifecycle - from kickoff, setup, and participant onboarding to workshop execution, coaching streams, assessment debriefs, and structured follow-through.
Primary Contact & Relationship Nurturing: Serve as the primary contact for assigned client partnerships, holding regular check-ins during active engagements and post-delivery to foster long-term trust, account retention, and ongoing collaboration.
Outcome Storytelling: Monitor delivery against client goals, collaborating with Practice Leaders to synthesize outcome data, participant growth stories, and impact metrics for executive account reviews.

Project Management & Delivery Coordination

Custom Project Leadership: Manage tailored initiatives from discovery to completion - coordinating requirements, content development, dependencies, risks, and handoffs across solution architects, instructional designers, and delivery teams.
Delivery Logistics & Escalation: Build work-back schedules, coordinate materials/invitations, anticipate operational bottlenecks, and resolve scheduling, tech, or participant issues, serving as the frontline point of escalation.

Assessments Administration & Event Production

Assessments & Portals: Administer assessment tools (e.g., EQ-i 2.0, DiSC, 360 surveys), coordinate debriefs, and guide participants through learning portals.
Virtual & On-Site Production: Direct workshop and coaching event production across Microsoft Teams and Zoom (event setup, breakout rooms, facilitator prep, live tech troubleshooting) as well as on-site logistics

Feedback Synthesis & Continuous Improvement

Holistic Feedback Translation: Capture and aggregate multi-channel feedback (pulse surveys, coach observations, debriefs) to refine content pacing, improve internal workflows, and elevate both team and client experiences.
Systems Integrity & Workflow Optimization: Maintain clean CRM and program records (HubSpot, PandaDoc, project platforms) and leverage frontline insights to enhance templates, quality controls, and CareerJoy’s evolving Microsoft 365/Teams environment.
Cross-Functional Team Guidance: Guide facilitators, coaches, and support staff through collaborative coordination, keeping client goals, delivery responsibilities, and milestones clear.

What you bring

4+ Years of Relevant Experience: Program/project management, service delivery coordination, or event planning in professional services, corporate L&D, or leadership development.
Blended Learning Expertise: Experience delivering programs combining virtual/in-person workshops, coaching streams, and psychometric assessments.
Balanced Execution: Ability to manage high-level project schedules and client progress meetings alongside direct execution of tactical coordination during peak volumes.
Relationship Focus: Proven ability to build and sustain high-trust relationships with HR leaders, corporate partners, and public sector executives.
Tech Savviness: Proficiency with M365, Teams, Zoom, HubSpot (or equivalent CRM), Asana, and survey/assessment tools.

Preferred Assets

Full professional fluency in English and French, written and spoken, to support our national bilingual client base.
Proximity to Ottawa to support hybrid operations, local partner engagements, and occasional on-site workshops.

How We Work

Commitment: We lead ourselves first, then others, bring a growth mindset, and pursue healthy performance over perfection.
Character: We are resilient, adaptable, service-oriented, and act with integrity, bringing a professional and enjoyable presence.
Competency: We think strategically and creatively, communicate clearly, listen to understand, and approach challenges as opportunities.
Culture: We work with respect, agility, and trust, encouraging ideas, open communication, and mutual support.

What we offer

Competitive base salary reflecting skills and experience. Salary range to be confirmed for the combined role.
Hybrid working model, technology hardware, and health and wellness benefits, vacation
Professional growth through exposure to HR services, executive development, and business operations in a supportive environment.

How to apply

Along with your resume, share a two-minute video or a short cover letter note answering:
How do you use foresight and project management to deliver a seamless experience across multiple moving parts?
What excites you about managing learning, leadership, and client experiences at CareerJoy?

Apply About employer

More about this job

Responsibilities

The Program Manager oversees the full delivery lifecycle of client programs, including onboarding, workshop execution, and coaching streams. They also manage custom project initiatives, coordinate cross-functional teams, and maintain strong client relationships to ensure high-quality service delivery.

Requirements

Candidates must have at least 4 years of experience in program or project management within professional services or corporate learning and development. Proficiency in M365, CRM tools, and experience with blended learning and psychometric assessments are required.

Skills

Program management
Project management
Service delivery coordination
Event planning
Blended learning
Psychometric assessments
Microsoft 365
Microsoft Teams
Zoom
HubSpot
Asana
Instructional design
Leadership development
Executive coaching
Data analysis

Benefits

Health and wellness benefits
Professional growth opportunities
Hybrid working model
Technology hardware

Visa sponsorship

Not detected in the job text

Keywords

Program Manager
Learning and Development
HR Services
Project Management
Client Partnerships
Blended Learning
Executive Coaching
Psychometric Assessments
EQ-i 2.0
DiSC
360 Surveys
Microsoft 365
Microsoft Teams
Zoom
HubSpot
PandaDoc
Asana
Workshop Facilitation
Account Management
Operational Logistics
Professional Services
Leadership Development
Career Transition
Team Engagement
Bilingual
Hybrid Work
Project Lifecycle
Stakeholder Management
Data Synthesis
Workflow Optimization

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