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Added 11 mins ago
VA
Manager, IT [EXE]
Vancouver Aquarium
Vancouver, BC
- Full-time
The IT Manager is responsible for all information and technology systems at the aquarium, including guest-facing point-of-sale, ticketing and audio-visual systems, and the network, servers,…
Added 11 mins ago
BC
Product Manager
Beem Credit Union
BC
- Full-time
The Product Manager is responsible for the success of an assigned product. Working within the strategic direction established by the Principal Product Manager and AVP, Product Management,…
Added 11 mins ago
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Senior Consultant, Service Experience
Visa
Toronto, ON
- Full-time
The Senior Consultant provides technical expertise, project management, and operational leadership to the Visa Commercial Solutions Client Service Delivery organization. The role focuses on…
Added 11 mins ago
VC
Coordinator, Patient Care (RN) - Acute & Ambulatory Care
Vancouver Coastal Health
Vancouver, BC
- $49.2 to $63.47 CAD / hour
- Temporary
…leadership and support to the interdisciplinary team. Assists the Manager with performing administrative duties and coordinates staffing, scheduling and clinical research activities,…
Added 11 mins ago
OS
Operational Excellence Analyst
Orion Steel Group
Regina, SK
- Full-time
Experience with change management, experience in a manufacturing or related industry preferred
Added 11 mins ago
SS
Gestionnaire de projet expert | Expert Project Manager
Sopra Steria
Montreal, QC
- Full-time
We are seeking an Expert Project Manager with strong experience leading complex, multidisciplinary projects. The successful candidate will be accountable for the end-to-end delivery of…
Added 11 mins ago
Client Order & Fulfillment Specialist
Open Text Corporation
Waterloo, ON
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Added 11 mins ago
AB
Senior Technical Project Manager - Demonware - Vancouver, BC
Activision Blizzard, Inc.
Vancouver, BC
- Full-time
We are looking for a talented Senior Technical Project Manager to join the Game Services Department at Demonware. You will work closely with internal partners, game development studios and…
Added 16 mins ago
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Senior Mechanical Engineer - $00 - $00 Yearly Salary
Sacr -Davey Engineering
North Vancouver, BC
- $139,800 to $171,700 CAD / year
- Full-time
- On-site
…</li><li>Employment Type Full Time </li><li>Reports to: Manager, Mechanical Engineering </li></ul>Company Overview At…
Added 19 mins ago
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Senior Mechanical Engineer
Sacr -Davey Engineering
North Vancouver, BC
- $139,800 to $171,700 CAD / year
- Full-time
- On-site
…</li><li>Employment Type Full Time </li><li>Reports to: Manager, Mechanical Engineering </li></ul>Company Overview At…
Added 24 mins ago
A
Manager, Technology Application Support
Aviso
Toronto, ON
- $110,000 to $125,000 CAD / year
- Full-time
At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership,…
Added 24 mins ago
DG
Manager, Business Transformation
Doane Grant Thornton LLP
Toronto, ON
- Full-time
The role balances change management and process improvement. Depending on portfolio needs, you may bring deeper expertise in change management or strength across both disciplines, while…
Added 24 mins ago
AC
Power Traction & Power Supply Coordinator – Transit Metro System
Amaris Consulting | Part of Mantu
Toronto, ON
- Full-time
Proven experience in coordination and operational project management within transportation or railway environments.
Added 24 mins ago
GC
Manager, District Sales
Grainger Canada
Burnaby, BC
- Full-time
…individual skills. The stated range is a reasonable estimate and may change over time; final compensation may fall above or below the range provided. Grainger reserves the right to amend,…
Added 26 mins ago
KS
Acting Store Manager
kate spade new york
Calgary, AB · Chinook Centre
- Full-time
As a Store Manager, you are the heartbeat of your store - leading with purpose, driving performance, and creating unforgettable customer experiences that reflect the Coach brand. You set…
Added 26 mins ago
KS
Assistant Store Manager I
kate spade new york
Mirabel, QC · Montreal Premium Outlets
- Full-time
As an Assistant Store Manager at Coach, you’ll partner with the Store Manager to drive sales performance, operational excellence, and team development. You lead by example on the sales…
Added 26 mins ago
KS
Assistant Store Manager I
kate spade new york
Niagara-on-the-Lake, ON · Outlet Collection At Niagara
- Full-time
As an Assistant Store Manager at Coach, you’ll partner with the Store Manager to drive sales performance, operational excellence, and team development. You lead by example on the sales…
Added 26 mins ago
Senior Officer, Community Giving (Provincial)
The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA)
Vancouver, BC
…province of BC. Join an expanding team in an exciting time of change in an organization that makes a difference! Please read below for additional details and let us know if you have the…
Added 26 mins ago
KS
Acting Assistant Store Manager I
kate spade new york
Calgary, AB · Chinook Centre
- Full-time
Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air;…
Added 26 mins ago
NA
Manager - Experiential Learning & Career Education
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
Support organizational readiness and change management initiatives as NAIT continues to strengthen its experiential learning ecosystem.
Added 26 mins ago
NA
Manager, Transformation Governance and Program Operations
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
Reporting to the Director, Transformation Office, the Manager, Transformation Governance and Program Operations serves as the primary operational resource supporting the Enterprise…
Added 26 mins ago
NA
Workday HCM Functional Analyst
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
Reporting to the Workday HCM Manager, the Workday HCM Functional Analyst is responsible for supporting, configuring, enhancing, and optimizing Workday Human Capital Management (HCM)…
Added 26 mins ago
TS
Supervisor - 24/7 Programs
TRELLIS SOCIETY FOR COMMUNITY IMPACT
Calgary, AB
- Full-time
…potential and support their growth. We are focused on generational change by providing a spectrum of services for people of all backgrounds, including those with complex needs. Our programs…
Added 26 mins ago
W
Senior Project Management - Land Development
WSP
ON · ON, Canada
- Full-time
Are you a visionary leader driven to deliver complex projects and help shape thriving communities? As a Senior Project Manager – Land Development & Municipal Engineering, you will lead…
Added 26 mins ago
E
Relationship Manager - Red Deer, AB
Engaged
Red Deer, AB
- $19 to $21 CAD / hour
- Full-time
CHN is currently seeking a Relationship Manager located in Red Deer, AB. As a Relationship Manager you have strong relationship-building skills and can problem-solve issues as they arise. A…

CareerJoy

Learning and Development Program Manager

Ottawa, ON, K1Z 5J2, Canada

Salary Range $70K-$80K · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary Range $70K-$80K
Job type: Full-time
Experience: 4+ Years of Relevant Experience: Program/project management, service delivery coordination, or event planning in professional services, corporate L&D, or leadership development.
Posting language: English
Posted: Oct 7, 2026

Original job description

Learning & Development Program Manager

Ontario or Quebec (Hybrid) | Bilingual Preffered(French/English)

Salary Range $70K-$80K

Who We Are & Why It Matters

Work fundamentally shapes the quality of all of our lives. As you read this, you are probably looking for a specific fit: a place where you can grow and develop as a person and a leader. This is a space where you will be challenged, have a genuine voice in decision-making, and directly impact the working lives of Canadians.

Every day, we work across Canada to make work better for Canadian professionals. Our mission is to help every Canadian reach their full professional potential by growing their career and leadership intelligence. We believe in the inherent value of the individual and are committed to supporting change, igniting growth, and providing practical wisdom. We believe that people made better is work made better.

What We Do: We are an award-winning boutique HR services firm partnering with over 2,300+ of Canada's leading organizations - including World Vision, Shopify, The United Way, Toyota Manufacturing, and the Government of Canada. With a physical presence from St. John’s to Victoria and a robust global virtual delivery model, we offer leadership development, executive coaching, career transition, and team engagement solutions.

Our 94% client referral rate stems from our core pillars: Human. Modern. Canadian. Results.

About This Role

The Program Manager owns the delivery of CareerJoy’s client programs and partnerships, combining program oversight with hands-on coordination. You bring people, schedules, systems, and learning experiences together so clients and participants receive consistent, thoughtful service from initial setup through completion and follow-through.

Your portfolio includes modular blended learning programs, tailored People and Culture solutions, Leadership & executive coaching and coaching circles, psychometric assessments, and workshops. For custom initiatives, you also manage and participate in the project from discovery through development and delivery, keeping requirements, content, timelines, scope, and cross-functional milestones aligned.

You build trusted client relationships, work closely with Practice Leaders, solution and instructional designers, coaches, and facilitators, and monitor delivery against agreed outcomes. You are equally comfortable leading a client progress meeting, resolving a delivery issue, or handling invitations, onboarding, and live event technology. This role offers a voice in improving how CareerJoy works and delivers its services.

The Role

Program Ownership & Client Partnerships

End-to-End Program Ownership: Manage the full delivery lifecycle - from kickoff, setup, and participant onboarding to workshop execution, coaching streams, assessment debriefs, and structured follow-through.
Primary Contact & Relationship Nurturing: Serve as the primary contact for assigned client partnerships, holding regular check-ins during active engagements and post-delivery to foster long-term trust, account retention, and ongoing collaboration.
Outcome Storytelling: Monitor delivery against client goals, collaborating with Practice Leaders to synthesize outcome data, participant growth stories, and impact metrics for executive account reviews.

Project Management & Delivery Coordination

Custom Project Leadership: Manage tailored initiatives from discovery to completion - coordinating requirements, content development, dependencies, risks, and handoffs across solution architects, instructional designers, and delivery teams.
Delivery Logistics & Escalation: Build work-back schedules, coordinate materials/invitations, anticipate operational bottlenecks, and resolve scheduling, tech, or participant issues, serving as the frontline point of escalation.

Assessments Administration & Event Production

Assessments & Portals: Administer assessment tools (e.g., EQ-i 2.0, DiSC, 360 surveys), coordinate debriefs, and guide participants through learning portals.
Virtual & On-Site Production: Direct workshop and coaching event production across Microsoft Teams and Zoom (event setup, breakout rooms, facilitator prep, live tech troubleshooting) as well as on-site logistics

Feedback Synthesis & Continuous Improvement

Holistic Feedback Translation: Capture and aggregate multi-channel feedback (pulse surveys, coach observations, debriefs) to refine content pacing, improve internal workflows, and elevate both team and client experiences.
Systems Integrity & Workflow Optimization: Maintain clean CRM and program records (HubSpot, PandaDoc, project platforms) and leverage frontline insights to enhance templates, quality controls, and CareerJoy’s evolving Microsoft 365/Teams environment.
Cross-Functional Team Guidance: Guide facilitators, coaches, and support staff through collaborative coordination, keeping client goals, delivery responsibilities, and milestones clear.

What you bring

4+ Years of Relevant Experience: Program/project management, service delivery coordination, or event planning in professional services, corporate L&D, or leadership development.
Blended Learning Expertise: Experience delivering programs combining virtual/in-person workshops, coaching streams, and psychometric assessments.
Balanced Execution: Ability to manage high-level project schedules and client progress meetings alongside direct execution of tactical coordination during peak volumes.
Relationship Focus: Proven ability to build and sustain high-trust relationships with HR leaders, corporate partners, and public sector executives.
Tech Savviness: Proficiency with M365, Teams, Zoom, HubSpot (or equivalent CRM), Asana, and survey/assessment tools.

Preferred Assets

Full professional fluency in English and French, written and spoken, to support our national bilingual client base.
Proximity to Ottawa to support hybrid operations, local partner engagements, and occasional on-site workshops.

How We Work

Commitment: We lead ourselves first, then others, bring a growth mindset, and pursue healthy performance over perfection.
Character: We are resilient, adaptable, service-oriented, and act with integrity, bringing a professional and enjoyable presence.
Competency: We think strategically and creatively, communicate clearly, listen to understand, and approach challenges as opportunities.
Culture: We work with respect, agility, and trust, encouraging ideas, open communication, and mutual support.

What we offer

Competitive base salary reflecting skills and experience. Salary range to be confirmed for the combined role.
Hybrid working model, technology hardware, and health and wellness benefits, vacation
Professional growth through exposure to HR services, executive development, and business operations in a supportive environment.

How to apply

Along with your resume, share a two-minute video or a short cover letter note answering:
How do you use foresight and project management to deliver a seamless experience across multiple moving parts?
What excites you about managing learning, leadership, and client experiences at CareerJoy?

Apply About employer

More about this job

Responsibilities

The Program Manager oversees the full delivery lifecycle of client programs, including onboarding, workshop execution, and coaching streams. They also manage custom project initiatives, coordinate cross-functional teams, and maintain strong client relationships to ensure high-quality service delivery.

Requirements

Candidates must have at least 4 years of experience in program or project management within professional services or corporate learning and development. Proficiency in M365, CRM tools, and experience with blended learning and psychometric assessments are required.

Skills

Program management
Project management
Service delivery coordination
Event planning
Blended learning
Psychometric assessments
Microsoft 365
Microsoft Teams
Zoom
HubSpot
Asana
Instructional design
Leadership development
Executive coaching
Data analysis

Benefits

Health and wellness benefits
Professional growth opportunities
Hybrid working model
Technology hardware

Visa sponsorship

Not detected in the job text

Keywords

Program Manager
Learning and Development
HR Services
Project Management
Client Partnerships
Blended Learning
Executive Coaching
Psychometric Assessments
EQ-i 2.0
DiSC
360 Surveys
Microsoft 365
Microsoft Teams
Zoom
HubSpot
PandaDoc
Asana
Workshop Facilitation
Account Management
Operational Logistics
Professional Services
Leadership Development
Career Transition
Team Engagement
Bilingual
Hybrid Work
Project Lifecycle
Stakeholder Management
Data Synthesis
Workflow Optimization

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