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Added 14 mins ago
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PUBLISHING MANAGER
CIRCA
London, ON
- Full-time
We are seeking a Publishing Manager to oversee the production, distribution and commercial management of CIRCA’s publishing programme.
Added 14 mins ago
AH
Licensed Practical Nurse
Alberta Health Services
Drumheller, AB
- Part-time
…within your scope of practice, you will: collaborate on the delivery of care to meet the needs of patients. As a Licensed Practical Nurse in SL4/Restorative care, you will leverage your…
Added 28 mins ago
CO
Manager, Geographic Information Systems (GIS)
City of North Vancouver
North Vancouver, BC
- Full-time
The Office of the Chief Administrative Officer is looking for a full time Manager of Geographic Information Systems (GIS) to provide strategic and operational leadership for the City of…
Added 58 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 58 mins ago
DC
Coordinator, East D-Camps (13-Month Contract)
Diabetes Canada
NB · New Brunswick, Canada
- Contract
…and year-round program operations and ensures that program delivery is in alignment with the guiding principles of the D-Camps National Guidelines and any relevant provincial camping…
Added 58 mins ago
WR
Project Manager, ICAT - Redevelopment (Full Time)
Windsor Regional Hospital
Windsor, ON
- Full-time
To thrive as an ICAT Project Manager, you need strong project management expertise, knowledge of Information Communications and Automation Technology (ICAT) systems, and a relevant…
Added 58 mins ago
TO
Manager of Financial Planning & Reporting/Deputy Treasurer
Town of Niagara-on-the-Lake
Niagara-on-the-Lake, ON
- Full-time
The Manager of Financial Planning & Reporting/Deputy Treasurer, under the direction of the Associate Director of Finance/Treasurer, manages the delivery of the Town's Budgeting & Financial…
Added 58 mins ago
BC
Technology Implementation Lead
Bechtel Corporation
Toronto, ON
- Other
Bechtel Infrastructure will work in a Delivery Partner role within an integrated team with the customer organization for a Subway Project in Toronto, Ontario. The project scope includes the…
Added 58 mins ago
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Senior Manager, Commercial Operations
Takeda
Toronto, ON · CAN - Toronto Head Office
- Full-time
The Senior Manager, Commercial Operations leads the operating rhythm, governance, and cross-functional execution that enable the effectiveness of the Canadian commercial organization and…
Added 1 hour ago
SC
shift supervisor - Store# 00175, SURREY
Starbucks Coffee Company
Surrey, BC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
BI
Sterility Assurance Lead - Day shift (Monday to Friday 8:00-17:30),
Baxter International Inc.
Mississauga, ON
- Full-time
…continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and…
Added 1 hour ago
AD
Senior Project Manager (Contract)
AG Doors Ltd
Port Coquitlam, BC
- Full-time
…services, including installation, maintenance, and project-based delivery. AG Doors Ltd works closely with contractors, property managers, and businesses to support construction and…
Added 1 hour ago
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Production Supervisor
ClearTech
Port Coquitlam, BC
- Full-time
Communicate with operations manager and sales on any items or issues that impact customer relationships including but not limited to product quality and final delivery of goods.
Added 1 hour ago
MN
Cultural Connections Supervisor
Metis Nation Saskatchewan
SK
- Up to $79,591 CAD / year
- Full-time
ACCOUNTABLE TO: Child and Family Services Manager
Added 1 hour ago
AH
Registered Nurse
Alberta Health Services
Fort Saskatchewan, AB
- Part-time
…In this role, you will be a member of an integrated service delivery team providing care and treatment to clients in the Emergency Department, utilizing professional knowledge, clinical…
Added 1 hour ago
AH
Coordinator
Alberta Health Services
Wetaskiwin, AB
- Part-time
…facilities. As the Volunteer Coordinator, you’ll work with the Manager, Volunteer Resources, to develop, execute, coordinate and evaluate standardized work methods, following established…
Added 1 hour ago
AH
Administrative Support V
Alberta Health Services
AB · Edmonton, AB
- Full-time
Would you enjoy leading a team in a fast-paced, complex, change-oriented environment that impacts the delivery of front-line healthcare services? Scheduling Shared Services supports…
Added 1 hour ago
AH
Health Care Aide - Intensive Care Unit
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
…beds. The Health Care Aide within the ICU participates in the delivery of quality patient care by performing services necessary for the physical and emotional well being and comfort of the…
Added 1 hour ago
AH
CORe Lead - Recovery Alberta
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
…successful candidate may discuss location options with the hiring manager. Out-of-country travel may be required for training purposes. The CORe Lead is responsible for managing the…
Added 1 hour ago
AH
Patient Care Manager
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
…Hospital, you would be responsible for the overall leadership and delivery of high-quality, accessible, sustainable, patient and family-focused care for the assigned clinical operations…
Added 1 hour ago
AH
Administrative Support V
Alberta Health Services
AB · Edmonton, AB
- Full-time
Would you enjoy leading a team in a fast-paced, complex, change-oriented environment that impacts the delivery of front-line healthcare services? Scheduling Shared Services supports…
Added 1 hour ago
AH
Registered Nurse
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
…services for Calgary and Southern Alberta. Reporting to the Unit Manager of Inpatient Oncology & Intensive Palliative Care the Registered Nurse (RN) will work on unit 95/125; a 59 bed unit…
Added 1 hour ago
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Senior Data & AI Consultant/Consulting Lead (Montreal, Canada)
Unit8
Montreal, QC
- Full-time
You own the delivery and transformation strategy. You propose how to bring value across the full journey, from an initial idea and analysis through to large-scale transformation, and you…
Added 2 hours ago
SC
shift supervisor - Store# 26826, EAST HILLS
Starbucks Coffee Company
Calgary, AB
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 2 hours ago
SC
shift supervisor - Store# 68804, LACOMBE
Starbucks Coffee Company
Lacombe, AB
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…

CareerJoy

Learning and Development Program Manager

Ottawa, ON, K1Z 5J2, Canada

Salary Range $70K-$80K · Full-time

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Job details

Pay: Salary Range $70K-$80K
Job type: Full-time
Experience: 4+ Years of Relevant Experience: Program/project management, service delivery coordination, or event planning in professional services, corporate L&D, or leadership development.
Posting language: English
Posted: Oct 7, 2026

Original job description

Learning & Development Program Manager

Ontario or Quebec (Hybrid) | Bilingual Preffered(French/English)

Salary Range $70K-$80K

Who We Are & Why It Matters

Work fundamentally shapes the quality of all of our lives. As you read this, you are probably looking for a specific fit: a place where you can grow and develop as a person and a leader. This is a space where you will be challenged, have a genuine voice in decision-making, and directly impact the working lives of Canadians.

Every day, we work across Canada to make work better for Canadian professionals. Our mission is to help every Canadian reach their full professional potential by growing their career and leadership intelligence. We believe in the inherent value of the individual and are committed to supporting change, igniting growth, and providing practical wisdom. We believe that people made better is work made better.

What We Do: We are an award-winning boutique HR services firm partnering with over 2,300+ of Canada's leading organizations - including World Vision, Shopify, The United Way, Toyota Manufacturing, and the Government of Canada. With a physical presence from St. John’s to Victoria and a robust global virtual delivery model, we offer leadership development, executive coaching, career transition, and team engagement solutions.

Our 94% client referral rate stems from our core pillars: Human. Modern. Canadian. Results.

About This Role

The Program Manager owns the delivery of CareerJoy’s client programs and partnerships, combining program oversight with hands-on coordination. You bring people, schedules, systems, and learning experiences together so clients and participants receive consistent, thoughtful service from initial setup through completion and follow-through.

Your portfolio includes modular blended learning programs, tailored People and Culture solutions, Leadership & executive coaching and coaching circles, psychometric assessments, and workshops. For custom initiatives, you also manage and participate in the project from discovery through development and delivery, keeping requirements, content, timelines, scope, and cross-functional milestones aligned.

You build trusted client relationships, work closely with Practice Leaders, solution and instructional designers, coaches, and facilitators, and monitor delivery against agreed outcomes. You are equally comfortable leading a client progress meeting, resolving a delivery issue, or handling invitations, onboarding, and live event technology. This role offers a voice in improving how CareerJoy works and delivers its services.

The Role

Program Ownership & Client Partnerships

End-to-End Program Ownership: Manage the full delivery lifecycle - from kickoff, setup, and participant onboarding to workshop execution, coaching streams, assessment debriefs, and structured follow-through.
Primary Contact & Relationship Nurturing: Serve as the primary contact for assigned client partnerships, holding regular check-ins during active engagements and post-delivery to foster long-term trust, account retention, and ongoing collaboration.
Outcome Storytelling: Monitor delivery against client goals, collaborating with Practice Leaders to synthesize outcome data, participant growth stories, and impact metrics for executive account reviews.

Project Management & Delivery Coordination

Custom Project Leadership: Manage tailored initiatives from discovery to completion - coordinating requirements, content development, dependencies, risks, and handoffs across solution architects, instructional designers, and delivery teams.
Delivery Logistics & Escalation: Build work-back schedules, coordinate materials/invitations, anticipate operational bottlenecks, and resolve scheduling, tech, or participant issues, serving as the frontline point of escalation.

Assessments Administration & Event Production

Assessments & Portals: Administer assessment tools (e.g., EQ-i 2.0, DiSC, 360 surveys), coordinate debriefs, and guide participants through learning portals.
Virtual & On-Site Production: Direct workshop and coaching event production across Microsoft Teams and Zoom (event setup, breakout rooms, facilitator prep, live tech troubleshooting) as well as on-site logistics

Feedback Synthesis & Continuous Improvement

Holistic Feedback Translation: Capture and aggregate multi-channel feedback (pulse surveys, coach observations, debriefs) to refine content pacing, improve internal workflows, and elevate both team and client experiences.
Systems Integrity & Workflow Optimization: Maintain clean CRM and program records (HubSpot, PandaDoc, project platforms) and leverage frontline insights to enhance templates, quality controls, and CareerJoy’s evolving Microsoft 365/Teams environment.
Cross-Functional Team Guidance: Guide facilitators, coaches, and support staff through collaborative coordination, keeping client goals, delivery responsibilities, and milestones clear.

What you bring

4+ Years of Relevant Experience: Program/project management, service delivery coordination, or event planning in professional services, corporate L&D, or leadership development.
Blended Learning Expertise: Experience delivering programs combining virtual/in-person workshops, coaching streams, and psychometric assessments.
Balanced Execution: Ability to manage high-level project schedules and client progress meetings alongside direct execution of tactical coordination during peak volumes.
Relationship Focus: Proven ability to build and sustain high-trust relationships with HR leaders, corporate partners, and public sector executives.
Tech Savviness: Proficiency with M365, Teams, Zoom, HubSpot (or equivalent CRM), Asana, and survey/assessment tools.

Preferred Assets

Full professional fluency in English and French, written and spoken, to support our national bilingual client base.
Proximity to Ottawa to support hybrid operations, local partner engagements, and occasional on-site workshops.

How We Work

Commitment: We lead ourselves first, then others, bring a growth mindset, and pursue healthy performance over perfection.
Character: We are resilient, adaptable, service-oriented, and act with integrity, bringing a professional and enjoyable presence.
Competency: We think strategically and creatively, communicate clearly, listen to understand, and approach challenges as opportunities.
Culture: We work with respect, agility, and trust, encouraging ideas, open communication, and mutual support.

What we offer

Competitive base salary reflecting skills and experience. Salary range to be confirmed for the combined role.
Hybrid working model, technology hardware, and health and wellness benefits, vacation
Professional growth through exposure to HR services, executive development, and business operations in a supportive environment.

How to apply

Along with your resume, share a two-minute video or a short cover letter note answering:
How do you use foresight and project management to deliver a seamless experience across multiple moving parts?
What excites you about managing learning, leadership, and client experiences at CareerJoy?

Apply About employer

More about this job

Responsibilities

The Program Manager oversees the full delivery lifecycle of client programs, including onboarding, workshop execution, and coaching streams. They also manage custom project initiatives, coordinate cross-functional teams, and maintain strong client relationships to ensure high-quality service delivery.

Requirements

Candidates must have at least 4 years of experience in program or project management within professional services or corporate learning and development. Proficiency in M365, CRM tools, and experience with blended learning and psychometric assessments are required.

Skills

Program management
Project management
Service delivery coordination
Event planning
Blended learning
Psychometric assessments
Microsoft 365
Microsoft Teams
Zoom
HubSpot
Asana
Instructional design
Leadership development
Executive coaching
Data analysis

Benefits

Health and wellness benefits
Professional growth opportunities
Hybrid working model
Technology hardware

Visa sponsorship

Not detected in the job text

Keywords

Program Manager
Learning and Development
HR Services
Project Management
Client Partnerships
Blended Learning
Executive Coaching
Psychometric Assessments
EQ-i 2.0
DiSC
360 Surveys
Microsoft 365
Microsoft Teams
Zoom
HubSpot
PandaDoc
Asana
Workshop Facilitation
Account Management
Operational Logistics
Professional Services
Leadership Development
Career Transition
Team Engagement
Bilingual
Hybrid Work
Project Lifecycle
Stakeholder Management
Data Synthesis
Workflow Optimization

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