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Added 15 mins ago
CC
Sales Development Manager, Relief (8-Month Contract)
Coca-Cola Canada Bottling Limited
Victoria, BC
- Contract
Sell in promotional programs and ensure dealer compliance.
Added 31 mins ago
VC
Practice Manager - Greater Vancouver Area
VetCare Canada
Vancouver, BC
- Full-time
Are you a natural leader with a passion for animals and a knack for inspiring teams? As a Practice Manager in the VetCare Community, you'll be the driving force behind a vibrant veterinary…
Added 46 mins ago
WC
General Merchandise Assistant Manager
Walmart Canada
St. Albert, AB
- Full-time
Creates, with the balance of the Management Team, operational plans; prioritizes, delegates and provides clear direction to Managers and Associates. Ensures optimal store conditions through…
Added 46 mins ago
ME
Retail Team Lead
Merlin Entertainments
Toronto, ON
- $19.5 CAD / hour
- Full-time
Assist with labor planning, scheduling, and staff utilization to meet business needs.
Added 46 mins ago
Sales Development Manager, Relief (8-Month Contract)
CONA Services
Victoria, BC
Sell in promotional programs and ensure dealer compliance.
Added 46 mins ago
Sales Development Manager, Relief (8-Month Contract)
CONA Services
Victoria, BC
Sell in promotional programs and ensure dealer compliance.
Added 1 hour ago
VA
Manager, IT [EXE]
Vancouver Aquarium
Vancouver, BC
- Full-time
The IT Manager is responsible for all information and technology systems at the aquarium, including guest-facing point-of-sale, ticketing and audio-visual systems, and the network, servers,…
Added 1 hour ago
P
Director of People & Culture
Portfolio+
Stouffville, ON · Canada - Stouffville, ON
- Full-time
The Director, People & Culture is a strategic and hands-on HR leader who partners closely with the CEO and senior leadership team to shape and execute talent, culture, and organizational…
Added 1 hour ago
MP
human resources administrator
Merlin plastics
New Westminster, BC
- $22 to $24 CAD / hour
- Full-time
- On-site
Added 1 hour ago
BC
Human Resources Manager - Full Time Regular
BC Centre for Ability
Vancouver, BC
- Full-time
The HR Manager leads the development, implementation, and continuous improvement of HR programs, policies, and systems - including labour and employee relations, talent acquisition, total…
Added 1 hour ago
IE
Financial Analyst
ILSC Education Group
Toronto, ON
- Full-time
Reports to: Financial Planning and Analysis, Manager
Added 1 hour ago
UO
Finance Manager
University of British Columbia
Vancouver, BC · UBCV | University Services Building (USB)
- $8,087.08 to $12,117.08 CAD / month
- Full-time
This position is responsible for managing high level financial and budgetary analysis and reporting for VP Finance & Operations (VPFO). This position will provide direction and expertise on…
Added 1 hour ago
RM
Manager, Human Resources
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…in the heart of the City of Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides…
Added 1 hour ago
BC
Human Resources Manager
BC Centre for Ability
Vancouver, BC
- Full-time
The HR Manager leads the development, implementation, and continuous improvement of HR programs, policies, and systems - including labour and employee relations, talent acquisition, total…
Added 1 hour ago
FC
Finance Manager
Fidelity Canada
Toronto, ON
- Full-time
The Finance Manager will be responsible for providing Finance support on larger projects of strategic business importance by providing consulting, planning, and end-to-end business case…
Added 2 hours ago
LD
Retail Team Lead
LEGOLAND Discovery Centre
Vaughan, ON · Toronto, Ontario
- $19.5 CAD / hour
- Full-time
Assist with labor planning, scheduling, and staff utilization to meet business needs.
Added 2 hours ago
E
People & Culture Manager
EllisDon
Vancouver, BC
- Full-time
Support the implementation and management (including launches) of all P&C programs, activities, and annual processes such as Performance Management, Compensation Reviews, Training and…
Added 2 hours ago
D
Human Resources Generalist
DASCH
DASCH Support Centre
- Full-time
…enhancing the lives of people with intellectual disabilities and fostering inclusive communities. Through community living, day programs, employment training, recreation, and specialized…
Added 2 hours ago
V
Project Coordinator - Brampton, ON
Victaulic
Brampton, ON · Toronto, ON · Ontario - Toronto
- Full-time
The Project Coordinator will support the Project Execution Manager and broader project team in the successful planning, coordination, and execution of construction-related projects…
Added 3 hours ago
H
Senior Director, Global Delivery Lead - Data Retention
Hays
Waterloo, ON
- Contract
· Own integrated delivery across discovery, planning, execution and transition to sustainable business-as-usual controls. · Establish and run the program management office, including the…
Added 3 hours ago
TC
Senior Project Manager - Building Science
Trace Consulting Group
Vaughan, ON
- Full-time
The Senior Project Manager – Building Science will be the strategic and technical lead on complex building restoration, building envelope, and property assessment projects. This role blends…
Added 3 hours ago
VC
Practice Manager - Amherst Veterinary Hospital
VetCare Canada
Vancouver, BC
- Full-time
Are you a natural leader with a passion for animals and a knack for inspiring teams? As a Practice Manager in the VetCare Community, you'll be the driving force behind a vibrant veterinary…
Added 3 hours ago
IS
Regional Human Resources Business Partner
International Schools Partnership Limited
ISP US East and Canada - Canada
- Full-time
…for ensuring the effective delivery of seamless HR guidance and support across their schools in alignment with local cultural and legal contexts. Reporting to the Regional Head of HR…
Added 3 hours ago
B
Centre of Excellence (COE) Change Partner
BMO
Toronto, ON · FCP
- Full-time
In this position, you will act as a trusted change partner for the COE leadership team and work with the Head - People Initiatives Partners, Director – Solutions & Change and across People…
Added 3 hours ago
M
Product Manager
Manulife
Toronto, ON
- Full-time
The Product Manager will be responsible for supporting the management of a portfolio of products, including Optional Life and Critical Illness. Working in close collaboration with teams…

CareerJoy

Learning and Development Program Manager

Ottawa, ON, K1Z 5J2, Canada

Salary Range $70K-$80K · Full-time

Apply About employer

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Job details

Pay: Salary Range $70K-$80K
Job type: Full-time
Experience: 4+ Years of Relevant Experience: Program/project management, service delivery coordination, or event planning in professional services, corporate L&D, or leadership development.
Posting language: English
Posted: Oct 7, 2026

Original job description

Learning & Development Program Manager

Ontario or Quebec (Hybrid) | Bilingual Preffered(French/English)

Salary Range $70K-$80K

Who We Are & Why It Matters

Work fundamentally shapes the quality of all of our lives. As you read this, you are probably looking for a specific fit: a place where you can grow and develop as a person and a leader. This is a space where you will be challenged, have a genuine voice in decision-making, and directly impact the working lives of Canadians.

Every day, we work across Canada to make work better for Canadian professionals. Our mission is to help every Canadian reach their full professional potential by growing their career and leadership intelligence. We believe in the inherent value of the individual and are committed to supporting change, igniting growth, and providing practical wisdom. We believe that people made better is work made better.

What We Do: We are an award-winning boutique HR services firm partnering with over 2,300+ of Canada's leading organizations - including World Vision, Shopify, The United Way, Toyota Manufacturing, and the Government of Canada. With a physical presence from St. John’s to Victoria and a robust global virtual delivery model, we offer leadership development, executive coaching, career transition, and team engagement solutions.

Our 94% client referral rate stems from our core pillars: Human. Modern. Canadian. Results.

About This Role

The Program Manager owns the delivery of CareerJoy’s client programs and partnerships, combining program oversight with hands-on coordination. You bring people, schedules, systems, and learning experiences together so clients and participants receive consistent, thoughtful service from initial setup through completion and follow-through.

Your portfolio includes modular blended learning programs, tailored People and Culture solutions, Leadership & executive coaching and coaching circles, psychometric assessments, and workshops. For custom initiatives, you also manage and participate in the project from discovery through development and delivery, keeping requirements, content, timelines, scope, and cross-functional milestones aligned.

You build trusted client relationships, work closely with Practice Leaders, solution and instructional designers, coaches, and facilitators, and monitor delivery against agreed outcomes. You are equally comfortable leading a client progress meeting, resolving a delivery issue, or handling invitations, onboarding, and live event technology. This role offers a voice in improving how CareerJoy works and delivers its services.

The Role

Program Ownership & Client Partnerships

End-to-End Program Ownership: Manage the full delivery lifecycle - from kickoff, setup, and participant onboarding to workshop execution, coaching streams, assessment debriefs, and structured follow-through.
Primary Contact & Relationship Nurturing: Serve as the primary contact for assigned client partnerships, holding regular check-ins during active engagements and post-delivery to foster long-term trust, account retention, and ongoing collaboration.
Outcome Storytelling: Monitor delivery against client goals, collaborating with Practice Leaders to synthesize outcome data, participant growth stories, and impact metrics for executive account reviews.

Project Management & Delivery Coordination

Custom Project Leadership: Manage tailored initiatives from discovery to completion - coordinating requirements, content development, dependencies, risks, and handoffs across solution architects, instructional designers, and delivery teams.
Delivery Logistics & Escalation: Build work-back schedules, coordinate materials/invitations, anticipate operational bottlenecks, and resolve scheduling, tech, or participant issues, serving as the frontline point of escalation.

Assessments Administration & Event Production

Assessments & Portals: Administer assessment tools (e.g., EQ-i 2.0, DiSC, 360 surveys), coordinate debriefs, and guide participants through learning portals.
Virtual & On-Site Production: Direct workshop and coaching event production across Microsoft Teams and Zoom (event setup, breakout rooms, facilitator prep, live tech troubleshooting) as well as on-site logistics

Feedback Synthesis & Continuous Improvement

Holistic Feedback Translation: Capture and aggregate multi-channel feedback (pulse surveys, coach observations, debriefs) to refine content pacing, improve internal workflows, and elevate both team and client experiences.
Systems Integrity & Workflow Optimization: Maintain clean CRM and program records (HubSpot, PandaDoc, project platforms) and leverage frontline insights to enhance templates, quality controls, and CareerJoy’s evolving Microsoft 365/Teams environment.
Cross-Functional Team Guidance: Guide facilitators, coaches, and support staff through collaborative coordination, keeping client goals, delivery responsibilities, and milestones clear.

What you bring

4+ Years of Relevant Experience: Program/project management, service delivery coordination, or event planning in professional services, corporate L&D, or leadership development.
Blended Learning Expertise: Experience delivering programs combining virtual/in-person workshops, coaching streams, and psychometric assessments.
Balanced Execution: Ability to manage high-level project schedules and client progress meetings alongside direct execution of tactical coordination during peak volumes.
Relationship Focus: Proven ability to build and sustain high-trust relationships with HR leaders, corporate partners, and public sector executives.
Tech Savviness: Proficiency with M365, Teams, Zoom, HubSpot (or equivalent CRM), Asana, and survey/assessment tools.

Preferred Assets

Full professional fluency in English and French, written and spoken, to support our national bilingual client base.
Proximity to Ottawa to support hybrid operations, local partner engagements, and occasional on-site workshops.

How We Work

Commitment: We lead ourselves first, then others, bring a growth mindset, and pursue healthy performance over perfection.
Character: We are resilient, adaptable, service-oriented, and act with integrity, bringing a professional and enjoyable presence.
Competency: We think strategically and creatively, communicate clearly, listen to understand, and approach challenges as opportunities.
Culture: We work with respect, agility, and trust, encouraging ideas, open communication, and mutual support.

What we offer

Competitive base salary reflecting skills and experience. Salary range to be confirmed for the combined role.
Hybrid working model, technology hardware, and health and wellness benefits, vacation
Professional growth through exposure to HR services, executive development, and business operations in a supportive environment.

How to apply

Along with your resume, share a two-minute video or a short cover letter note answering:
How do you use foresight and project management to deliver a seamless experience across multiple moving parts?
What excites you about managing learning, leadership, and client experiences at CareerJoy?

Apply About employer

More about this job

Responsibilities

The Program Manager oversees the full delivery lifecycle of client programs, including onboarding, workshop execution, and coaching streams. They also manage custom project initiatives, coordinate cross-functional teams, and maintain strong client relationships to ensure high-quality service delivery.

Requirements

Candidates must have at least 4 years of experience in program or project management within professional services or corporate learning and development. Proficiency in M365, CRM tools, and experience with blended learning and psychometric assessments are required.

Skills

Program management
Project management
Service delivery coordination
Event planning
Blended learning
Psychometric assessments
Microsoft 365
Microsoft Teams
Zoom
HubSpot
Asana
Instructional design
Leadership development
Executive coaching
Data analysis

Benefits

Health and wellness benefits
Professional growth opportunities
Hybrid working model
Technology hardware

Visa sponsorship

Not detected in the job text

Keywords

Program Manager
Learning and Development
HR Services
Project Management
Client Partnerships
Blended Learning
Executive Coaching
Psychometric Assessments
EQ-i 2.0
DiSC
360 Surveys
Microsoft 365
Microsoft Teams
Zoom
HubSpot
PandaDoc
Asana
Workshop Facilitation
Account Management
Operational Logistics
Professional Services
Leadership Development
Career Transition
Team Engagement
Bilingual
Hybrid Work
Project Lifecycle
Stakeholder Management
Data Synthesis
Workflow Optimization

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