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Added 10 mins ago
BC
Human Resources Manager - Full Time Regular
BC Centre for Ability
Vancouver, BC
- Full-time
Reporting to the CEO, the Human Resources Manager provides strategic leadership and operational oversight across all human resources and labour relations functions for BCCFA. Operating…
Added 10 mins ago
S
Senior Estimator – Industrial Fabrication
Startec
Calgary, AB
- Full-time
…labour productivity metrics and material consumption trends. Support benchmarking and continuous improvement within fabrication…
Added 10 mins ago
TH
Front End Associate Full Time - 7052 Regina East
The Home Depot
Regina, SK
- Full-time
Front-end associates proactively direct customers to open registers and support customers at the assisted check-outs throughout the store. The front end associate will excel at processing…
Added 10 mins ago
C
Senior Manager, Content Development and Production (French Services) (On Site)
CBC/Radio-Canada
Saguenay, QC
- Full-time
Radio-Canada’s multimedia station in Saguenay is seeking a Senior Manager, Content Development and Production. Reporting to and working collaboratively with regional leadership, you will…
Added 10 mins ago
WS
Warehouse Supervisor
Walter Surface Technologies Incorporated
Pointe-Claire, QC
- Full-time
Walter Surface Technologies is looking for a hands-on Warehouse Supervisor to lead daily warehouse operations in a fast-paced, lift-truck-intensive distribution environment. This role is…
Added 10 mins ago
Wellsite Technician
Total Oilfield Rentals
AB
…superior rental equipment, transportation services and product…
Added 10 mins ago
TO
Journeyman - Heavy Equipment Technician ( Heavy Duty Mechanic)
Total Oilfield Rentals
AB
- Full-time
…superior rental equipment, transportation services and product…
Added 10 mins ago
Area Manager, Fulfillment
GoBolt
Dorval, QC
We are on the lookout for an Area Manager in Dorval, Quebec, who shares our passion for customer satisfaction and safety excellence. In this dynamic role, you will play a crucial part in…
Added 10 mins ago
UO
Finance Manager
University of British Columbia
Vancouver, BC · UBCV | University Services Building (USB)
- $8,087.08 to $12,117.08 CAD / month
- Full-time
The Finance Manager reports to the Associate Director, Facilities Finance, and works closely with Unit and Department directors, managers and administrators to provide strategic financial…
Added 10 mins ago
UO
Operations and Facilities Assistant
University of British Columbia
Vancouver, BC · UBCV | Henry Angus Building (ANGU)
- $4,582 to $4,816 CAD / month
- Full-time
As a key member of the UBC Sauder’s Resources and Operations team, the Operations and Facilities Assistant plays an important role in creating exceptional environments for the UBC Sauder…
Added 10 mins ago
T
Personal Banking Associate Trainee
TD
Orleans, ON · Ottawa, ON
- Full-time
Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
Added 10 mins ago
T
Associate, Commercial National Accounts
TD
Montreal, QC
- Full-time
…can be assigned to a specific portfolio but can also provide support to other portfolios within the unit. CNA's onboarding program for new members allows the Associate to build on their…
Added 10 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Markham, ON
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 10 mins ago
CC
Security Guard - Dual Rate Security Guard / Supervisor
Century Casinos Inc
Edmonton, AB
- Full-time
…When you are in the Supervisor role, you will lead the shift, support the Security team, manage escalated situations, and work closely with management, AGLC, and law…
Added 10 mins ago
C
Software Development Manager (Calgary)
Clio
Calgary, AB
- Full-time
We are currently seeking a Software Development Manager to join our Engineering team. This role is only open to candidates based in Calgary and will require a presence in our Calgary office…
Added 10 mins ago
B
Business Architect Portfolio Management - Rise Program
BMO
Toronto, ON · FCP
- Full-time
Working knowledge of wealth-management operations, including SMA/UMA centralized trading and Advisor-as-Portfolio-Manager programs.
Added 24 mins ago
BV
Sr. Human Resources Business Partner
Bureau Veritas
Mississauga, ON
- Full-time
We are seeking a strategic and business-focused HR Business Manager (Sr HRBP) to support our Environmental business across Canada and the United States. This role is a key member of the HR…
Added 24 mins ago
RM
Manager, Human Resources
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
The HR Manager will provide HR leadership and advisory support to an assigned portfolio of clinical and corporate departments while also providing operational oversight to HR Consultants,…
Added 24 mins ago
SB
Assistant Store Manager Sally Beauty 5644
Sally Beauty
Lloydminster, AB
- Full-time
As an Assistant Manager you support the Store Manager in all areas and are responsible for all primary duties when the Store Manager is not present. We are looking for passionate beauty…
Added 24 mins ago
CI
SAP Mobile Developer -- JASDC5960843
Compunnel Inc.
Canada
- Other
Provide support, operation and maintenance activities relating to SaskPower’s SAP systems and other related applications.
Added 24 mins ago
A
Manager, Enterprise Service Desk (Tier 1)
Abacus
NB · Chiasson Office, NB
- Full-time
Reporting directly to the Sr. Manager, Enterprise Service Desk, this position focuses on driving the day-to-day operations of the help desk, maintaining high team performance, and directly…
Added 24 mins ago
CO
Administrative Assistant III
City of Grande Prairie
Grande Prairie, AB
- Temporary
This position reports to the CKC Finance Manager and works collaboratively to provide administrative support directly related to the financial management of Recreation which spans 10+…
Added 24 mins ago
US
Operations and Facilities Assistant
UBC Sauder School of Business
Vancouver, BC
- $4,582 CAD / month
- Full-time
As a key member of the UBC Sauder’s Resources and Operations team, the Operations and Facilities Assistant plays an important role in creating exceptional environments for the UBC Sauder…
Added 24 mins ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Working with Internal Audit and the global Finance and Operations teams, the Manager, Internal Controls will play a critical role in Husky’s global financial reporting. This includes the…
Added 24 mins ago
TH
Fleet Lot Attendant
The Humberview Group
Mississauga, ON
- Full-time
Fleet Lot Attendants play a key role in the daily operations of the Fleet Department. They help manage the flow of inventory by organizing and positioning vehicles efficiently across the…

CareerJoy

Learning and Development Program Manager

Ottawa, ON, K1Z 5J2, Canada

Salary Range $70K-$80K · Full-time

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Job details

Pay: Salary Range $70K-$80K
Job type: Full-time
Experience: 4+ Years of Relevant Experience: Program/project management, service delivery coordination, or event planning in professional services, corporate L&D, or leadership development.
Posting language: English
Posted: Oct 7, 2026

Original job description

Learning & Development Program Manager

Ontario or Quebec (Hybrid) | Bilingual Preffered(French/English)

Salary Range $70K-$80K

Who We Are & Why It Matters

Work fundamentally shapes the quality of all of our lives. As you read this, you are probably looking for a specific fit: a place where you can grow and develop as a person and a leader. This is a space where you will be challenged, have a genuine voice in decision-making, and directly impact the working lives of Canadians.

Every day, we work across Canada to make work better for Canadian professionals. Our mission is to help every Canadian reach their full professional potential by growing their career and leadership intelligence. We believe in the inherent value of the individual and are committed to supporting change, igniting growth, and providing practical wisdom. We believe that people made better is work made better.

What We Do: We are an award-winning boutique HR services firm partnering with over 2,300+ of Canada's leading organizations - including World Vision, Shopify, The United Way, Toyota Manufacturing, and the Government of Canada. With a physical presence from St. John’s to Victoria and a robust global virtual delivery model, we offer leadership development, executive coaching, career transition, and team engagement solutions.

Our 94% client referral rate stems from our core pillars: Human. Modern. Canadian. Results.

About This Role

The Program Manager owns the delivery of CareerJoy’s client programs and partnerships, combining program oversight with hands-on coordination. You bring people, schedules, systems, and learning experiences together so clients and participants receive consistent, thoughtful service from initial setup through completion and follow-through.

Your portfolio includes modular blended learning programs, tailored People and Culture solutions, Leadership & executive coaching and coaching circles, psychometric assessments, and workshops. For custom initiatives, you also manage and participate in the project from discovery through development and delivery, keeping requirements, content, timelines, scope, and cross-functional milestones aligned.

You build trusted client relationships, work closely with Practice Leaders, solution and instructional designers, coaches, and facilitators, and monitor delivery against agreed outcomes. You are equally comfortable leading a client progress meeting, resolving a delivery issue, or handling invitations, onboarding, and live event technology. This role offers a voice in improving how CareerJoy works and delivers its services.

The Role

Program Ownership & Client Partnerships

End-to-End Program Ownership: Manage the full delivery lifecycle - from kickoff, setup, and participant onboarding to workshop execution, coaching streams, assessment debriefs, and structured follow-through.
Primary Contact & Relationship Nurturing: Serve as the primary contact for assigned client partnerships, holding regular check-ins during active engagements and post-delivery to foster long-term trust, account retention, and ongoing collaboration.
Outcome Storytelling: Monitor delivery against client goals, collaborating with Practice Leaders to synthesize outcome data, participant growth stories, and impact metrics for executive account reviews.

Project Management & Delivery Coordination

Custom Project Leadership: Manage tailored initiatives from discovery to completion - coordinating requirements, content development, dependencies, risks, and handoffs across solution architects, instructional designers, and delivery teams.
Delivery Logistics & Escalation: Build work-back schedules, coordinate materials/invitations, anticipate operational bottlenecks, and resolve scheduling, tech, or participant issues, serving as the frontline point of escalation.

Assessments Administration & Event Production

Assessments & Portals: Administer assessment tools (e.g., EQ-i 2.0, DiSC, 360 surveys), coordinate debriefs, and guide participants through learning portals.
Virtual & On-Site Production: Direct workshop and coaching event production across Microsoft Teams and Zoom (event setup, breakout rooms, facilitator prep, live tech troubleshooting) as well as on-site logistics

Feedback Synthesis & Continuous Improvement

Holistic Feedback Translation: Capture and aggregate multi-channel feedback (pulse surveys, coach observations, debriefs) to refine content pacing, improve internal workflows, and elevate both team and client experiences.
Systems Integrity & Workflow Optimization: Maintain clean CRM and program records (HubSpot, PandaDoc, project platforms) and leverage frontline insights to enhance templates, quality controls, and CareerJoy’s evolving Microsoft 365/Teams environment.
Cross-Functional Team Guidance: Guide facilitators, coaches, and support staff through collaborative coordination, keeping client goals, delivery responsibilities, and milestones clear.

What you bring

4+ Years of Relevant Experience: Program/project management, service delivery coordination, or event planning in professional services, corporate L&D, or leadership development.
Blended Learning Expertise: Experience delivering programs combining virtual/in-person workshops, coaching streams, and psychometric assessments.
Balanced Execution: Ability to manage high-level project schedules and client progress meetings alongside direct execution of tactical coordination during peak volumes.
Relationship Focus: Proven ability to build and sustain high-trust relationships with HR leaders, corporate partners, and public sector executives.
Tech Savviness: Proficiency with M365, Teams, Zoom, HubSpot (or equivalent CRM), Asana, and survey/assessment tools.

Preferred Assets

Full professional fluency in English and French, written and spoken, to support our national bilingual client base.
Proximity to Ottawa to support hybrid operations, local partner engagements, and occasional on-site workshops.

How We Work

Commitment: We lead ourselves first, then others, bring a growth mindset, and pursue healthy performance over perfection.
Character: We are resilient, adaptable, service-oriented, and act with integrity, bringing a professional and enjoyable presence.
Competency: We think strategically and creatively, communicate clearly, listen to understand, and approach challenges as opportunities.
Culture: We work with respect, agility, and trust, encouraging ideas, open communication, and mutual support.

What we offer

Competitive base salary reflecting skills and experience. Salary range to be confirmed for the combined role.
Hybrid working model, technology hardware, and health and wellness benefits, vacation
Professional growth through exposure to HR services, executive development, and business operations in a supportive environment.

How to apply

Along with your resume, share a two-minute video or a short cover letter note answering:
How do you use foresight and project management to deliver a seamless experience across multiple moving parts?
What excites you about managing learning, leadership, and client experiences at CareerJoy?

Apply About employer

More about this job

Responsibilities

The Program Manager oversees the full delivery lifecycle of client programs, including onboarding, workshop execution, and coaching streams. They also manage custom project initiatives, coordinate cross-functional teams, and maintain strong client relationships to ensure high-quality service delivery.

Requirements

Candidates must have at least 4 years of experience in program or project management within professional services or corporate learning and development. Proficiency in M365, CRM tools, and experience with blended learning and psychometric assessments are required.

Skills

Program management
Project management
Service delivery coordination
Event planning
Blended learning
Psychometric assessments
Microsoft 365
Microsoft Teams
Zoom
HubSpot
Asana
Instructional design
Leadership development
Executive coaching
Data analysis

Benefits

Health and wellness benefits
Professional growth opportunities
Hybrid working model
Technology hardware

Visa sponsorship

Not detected in the job text

Keywords

Program Manager
Learning and Development
HR Services
Project Management
Client Partnerships
Blended Learning
Executive Coaching
Psychometric Assessments
EQ-i 2.0
DiSC
360 Surveys
Microsoft 365
Microsoft Teams
Zoom
HubSpot
PandaDoc
Asana
Workshop Facilitation
Account Management
Operational Logistics
Professional Services
Leadership Development
Career Transition
Team Engagement
Bilingual
Hybrid Work
Project Lifecycle
Stakeholder Management
Data Synthesis
Workflow Optimization

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