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Added 3 mins ago
TT
First Mile Transportation Manager - 12 Month Contract
The TJX Companies, Inc.
Mississauga, ON · CAN Home Office Mississauga ON
- $89,208 to $135,086.4 CAD / year
- Full-time
We’re looking for a First Mile Transportation Manager - 12 Month Contract to lead a critical national transportation network, overseeing 40,000-50,000 annual linehaul movements across…
Added 3 mins ago
Sr. Manager, Project Engineering
Barry Callebaut
Brantford, ON
…cross-functional engineering and technical teams, the Major Project Engineering Manager will lead and support the successful execution of these large-scale capital…
Added 3 mins ago
Structural Designer, New Gradaute
Hatch
Mississauga, ON
Hatch is seeking a highly motivated Structural Designer new graduate to join our Project Delivery Group (PDG). Reporting to the Structural discipline lead Engineer, you will support…
Added 3 mins ago
E
Power Development Engineer
Enbridge
Calgary, AB · Toronto, ON
- Full-time
Lead technical due diligence and development activities for a portfolio of wind, solar, BESS, and natural gas generation projects, exercising independent technical judgement and technical…
Added 3 mins ago
E
Sr. Advisor Data Modernization
Enbridge
Calgary, AB
- Full-time
…growth. We are looking for a Sr. Advisor, Data Modernization to lead the delivery of the Liquids Pipelines data modernization roadmap and transform complex business needs into scalable,…
Added 3 mins ago
Director, MEP & Electrical Infrastructure, Bell AI Fabric
Bell
Calgary, AB
Lead planning and execution of major electrical infrastructure programs supporting large-scale AI and data centre operations.
Added 3 mins ago
Director, Engineering and Procurement, AI Fabric
Bell
Calgary, AB
…management for Bell's national AI Fabric portfolio. This role will lead multidisciplinary engineering teams while overseeing the procurement of mission-critical infrastructure, ensuring…
Added 17 mins ago
W
ANSI Valve Shop Foreman
Wajax
Grande Prairie, AB
- Full-time
Lead and supervise daily valve shop operations and personnel.
Added 17 mins ago
Digital Story Coordinator
City of Edmonton
AB
Confident with interviewing subjects and the ability to gain their trust quickly to help them feel comfortable in an interview setting; the willingness to listen, learn and lead with empathy
Added 17 mins ago
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Marketing & Business Development Specialist (Marketing Department)
Fasken
AB · Calgary, AB
- Full-time
Lead the region’s responsibilities as it relates to directory submissions, en
Added 17 mins ago
RB
Manager, Change Management
Royal Bank of Canada
Toronto, ON
- Full-time
The Manager, Change Management, will be primarily accountable to define strategy, lead, and execute end-to-end change management (process, technology, and people) for an assigned set of…
Added 17 mins ago
TH
Workforce Strategy & Transformation Lead
The Home Depot
Canada
- Full-time
Lead project planning and execution for workforce initiatives, including scope definition, milestones, dependencies, and status reporting.
Added 17 mins ago
Fixed-Term Marketing Manager, Home
Dyson
Toronto, ON · Canada - Toronto Office
The ideal candidate combines strong brand and commercial marketing expertise with analytical rigor, exceptional project management skills, and a passion for bringing innovative products to…
Added 30 mins ago
K
Senior Analyst - Fuel and Fuel Channel Analysis
Kinectrics
Toronto, ON
- Full-time
Propose, plan, lead, and/or conduct single-discipline and multi-disciplinary projects, programs, or activities.
Added 30 mins ago
BC
Technical Director
Banff Centre for Arts and Creativity
Banff, AB
- Full-time
Lead the day-to-day scheduling/booking and management of the technical departments including supervision of personnel and technical/ venue activities, general organization and…
Added 30 mins ago
E
Power Development Engineer
Enbridge
Calgary, AB
- Full-time
Lead technical due diligence and development activities for a portfolio of wind, solar, BESS, and natural gas generation projects, exercising independent technical judgement and technical…
Added 30 mins ago
E
Sr. Advisor Data Modernization
Enbridge
Calgary, AB
- Full-time
…growth. We are looking for a Sr. Advisor, Data Modernization to lead the delivery of the Liquids Pipelines data modernization roadmap and transform complex business needs into scalable,…
Added 30 mins ago
LI
Quantity Surveyor - Calgary
LJB Inc.
Calgary, AB
- $150,000 to $170,000 CAD / year
- Full-time
…AB. The ideal candidate will have 10+ years of experience in lead role on civil construction projects (i.e., roads, bridges, rail, buildings, oil and gas facilities) and will be responsible…
Added 30 mins ago
CD
Career Advisor
Centre de services scolaire Marguerite-Bourgeoys - CSSMB
Montreal, QC
- Full-time
…promoting their autonomy and their ability to build a life project aligned with their individual characteristics and their environment, throughout their educational…
Added 30 mins ago
LM
DIRECTOR OF INFORMATION TECHNOLOGY
Lacroix Médecine Privée
Quebec, QC
- Full-time
…data valorization, automation, and artificial intelligence. Lead major technology projects and ensure their effective integration into…
Added 30 mins ago
E
Power Development Engineer
Enbridge
Toronto, ON · North York, ON
- Full-time
Lead technical due diligence and development activities for a portfolio of wind, solar, BESS, and natural gas generation projects, exercising independent technical judgement and technical…
Added 30 mins ago
AM
Cost Estimator
Array Marketing
Toronto, ON · Greater Toronto Area, Canada
- $62,000 to $72,000 CAD / year
- Contract
…manufacturing processes, labour, production requirements, and project specifications. You will review everything from preliminary design packages to detailed engineering drawings and bills…
Added 30 mins ago
SS
Manager, IT Business Systems
SMS Security
Toronto, ON
- $110,000 to $125,000 CAD / year
- Full-time
Reporting to the CEO, the Manager, IT Business Systems will help lead SMS’s technology journey as we add new systems to streamline how work gets done and give leaders better insight into…
Added 30 mins ago
H
AI Solutions Architect
Hays
Toronto, ON
- Contract
…enterprise standards while remaining focused on delivering project-specific…
Added 30 mins ago
VC
Manager of Capital Projects
Victoria Cool Aid Society
Victoria, BC
- Full-time
…portfolio. They work within a multi-disciplinary team to achieve project goals, as well as participate in managing commercial leases and overseeing vendor contract administration for…

CareerJoy

Learning and Development Program Manager

Ottawa, ON, K1Z 5J2, Canada

Salary Range $70K-$80K · Full-time

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Job details

Pay: Salary Range $70K-$80K
Job type: Full-time
Experience: 4+ Years of Relevant Experience: Program/project management, service delivery coordination, or event planning in professional services, corporate L&D, or leadership development.
Posting language: English
Posted: Oct 7, 2026

Original job description

Learning & Development Program Manager

Ontario or Quebec (Hybrid) | Bilingual Preffered(French/English)

Salary Range $70K-$80K

Who We Are & Why It Matters

Work fundamentally shapes the quality of all of our lives. As you read this, you are probably looking for a specific fit: a place where you can grow and develop as a person and a leader. This is a space where you will be challenged, have a genuine voice in decision-making, and directly impact the working lives of Canadians.

Every day, we work across Canada to make work better for Canadian professionals. Our mission is to help every Canadian reach their full professional potential by growing their career and leadership intelligence. We believe in the inherent value of the individual and are committed to supporting change, igniting growth, and providing practical wisdom. We believe that people made better is work made better.

What We Do: We are an award-winning boutique HR services firm partnering with over 2,300+ of Canada's leading organizations - including World Vision, Shopify, The United Way, Toyota Manufacturing, and the Government of Canada. With a physical presence from St. John’s to Victoria and a robust global virtual delivery model, we offer leadership development, executive coaching, career transition, and team engagement solutions.

Our 94% client referral rate stems from our core pillars: Human. Modern. Canadian. Results.

About This Role

The Program Manager owns the delivery of CareerJoy’s client programs and partnerships, combining program oversight with hands-on coordination. You bring people, schedules, systems, and learning experiences together so clients and participants receive consistent, thoughtful service from initial setup through completion and follow-through.

Your portfolio includes modular blended learning programs, tailored People and Culture solutions, Leadership & executive coaching and coaching circles, psychometric assessments, and workshops. For custom initiatives, you also manage and participate in the project from discovery through development and delivery, keeping requirements, content, timelines, scope, and cross-functional milestones aligned.

You build trusted client relationships, work closely with Practice Leaders, solution and instructional designers, coaches, and facilitators, and monitor delivery against agreed outcomes. You are equally comfortable leading a client progress meeting, resolving a delivery issue, or handling invitations, onboarding, and live event technology. This role offers a voice in improving how CareerJoy works and delivers its services.

The Role

Program Ownership & Client Partnerships

End-to-End Program Ownership: Manage the full delivery lifecycle - from kickoff, setup, and participant onboarding to workshop execution, coaching streams, assessment debriefs, and structured follow-through.
Primary Contact & Relationship Nurturing: Serve as the primary contact for assigned client partnerships, holding regular check-ins during active engagements and post-delivery to foster long-term trust, account retention, and ongoing collaboration.
Outcome Storytelling: Monitor delivery against client goals, collaborating with Practice Leaders to synthesize outcome data, participant growth stories, and impact metrics for executive account reviews.

Project Management & Delivery Coordination

Custom Project Leadership: Manage tailored initiatives from discovery to completion - coordinating requirements, content development, dependencies, risks, and handoffs across solution architects, instructional designers, and delivery teams.
Delivery Logistics & Escalation: Build work-back schedules, coordinate materials/invitations, anticipate operational bottlenecks, and resolve scheduling, tech, or participant issues, serving as the frontline point of escalation.

Assessments Administration & Event Production

Assessments & Portals: Administer assessment tools (e.g., EQ-i 2.0, DiSC, 360 surveys), coordinate debriefs, and guide participants through learning portals.
Virtual & On-Site Production: Direct workshop and coaching event production across Microsoft Teams and Zoom (event setup, breakout rooms, facilitator prep, live tech troubleshooting) as well as on-site logistics

Feedback Synthesis & Continuous Improvement

Holistic Feedback Translation: Capture and aggregate multi-channel feedback (pulse surveys, coach observations, debriefs) to refine content pacing, improve internal workflows, and elevate both team and client experiences.
Systems Integrity & Workflow Optimization: Maintain clean CRM and program records (HubSpot, PandaDoc, project platforms) and leverage frontline insights to enhance templates, quality controls, and CareerJoy’s evolving Microsoft 365/Teams environment.
Cross-Functional Team Guidance: Guide facilitators, coaches, and support staff through collaborative coordination, keeping client goals, delivery responsibilities, and milestones clear.

What you bring

4+ Years of Relevant Experience: Program/project management, service delivery coordination, or event planning in professional services, corporate L&D, or leadership development.
Blended Learning Expertise: Experience delivering programs combining virtual/in-person workshops, coaching streams, and psychometric assessments.
Balanced Execution: Ability to manage high-level project schedules and client progress meetings alongside direct execution of tactical coordination during peak volumes.
Relationship Focus: Proven ability to build and sustain high-trust relationships with HR leaders, corporate partners, and public sector executives.
Tech Savviness: Proficiency with M365, Teams, Zoom, HubSpot (or equivalent CRM), Asana, and survey/assessment tools.

Preferred Assets

Full professional fluency in English and French, written and spoken, to support our national bilingual client base.
Proximity to Ottawa to support hybrid operations, local partner engagements, and occasional on-site workshops.

How We Work

Commitment: We lead ourselves first, then others, bring a growth mindset, and pursue healthy performance over perfection.
Character: We are resilient, adaptable, service-oriented, and act with integrity, bringing a professional and enjoyable presence.
Competency: We think strategically and creatively, communicate clearly, listen to understand, and approach challenges as opportunities.
Culture: We work with respect, agility, and trust, encouraging ideas, open communication, and mutual support.

What we offer

Competitive base salary reflecting skills and experience. Salary range to be confirmed for the combined role.
Hybrid working model, technology hardware, and health and wellness benefits, vacation
Professional growth through exposure to HR services, executive development, and business operations in a supportive environment.

How to apply

Along with your resume, share a two-minute video or a short cover letter note answering:
How do you use foresight and project management to deliver a seamless experience across multiple moving parts?
What excites you about managing learning, leadership, and client experiences at CareerJoy?

Apply About employer

More about this job

Responsibilities

The Program Manager oversees the full delivery lifecycle of client programs, including onboarding, workshop execution, and coaching streams. They also manage custom project initiatives, coordinate cross-functional teams, and maintain strong client relationships to ensure high-quality service delivery.

Requirements

Candidates must have at least 4 years of experience in program or project management within professional services or corporate learning and development. Proficiency in M365, CRM tools, and experience with blended learning and psychometric assessments are required.

Skills

Program management
Project management
Service delivery coordination
Event planning
Blended learning
Psychometric assessments
Microsoft 365
Microsoft Teams
Zoom
HubSpot
Asana
Instructional design
Leadership development
Executive coaching
Data analysis

Benefits

Health and wellness benefits
Professional growth opportunities
Hybrid working model
Technology hardware

Visa sponsorship

Not detected in the job text

Keywords

Program Manager
Learning and Development
HR Services
Project Management
Client Partnerships
Blended Learning
Executive Coaching
Psychometric Assessments
EQ-i 2.0
DiSC
360 Surveys
Microsoft 365
Microsoft Teams
Zoom
HubSpot
PandaDoc
Asana
Workshop Facilitation
Account Management
Operational Logistics
Professional Services
Leadership Development
Career Transition
Team Engagement
Bilingual
Hybrid Work
Project Lifecycle
Stakeholder Management
Data Synthesis
Workflow Optimization

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