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Added 15 mins ago
D
Senior Account Manager, Healthcare
Desjardins
Toronto, ON
- Full-time
…prudent risk management, portfolio profitability and member, client and partner satisfaction. More specifically, you will be required…
Added 15 mins ago
T
Senior Personal Banker Trainee – Home Borrowing
TD
Calgary, AB
- Full-time
…refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 30 mins ago
PB
Key Leader
Poppy Barley Inc.
Vancouver, BC
- Part-time
Focus on selling relationships, building a client base and offering elevated and exemplary customer service.
Added 30 mins ago
L
Educator | MAYFAIR SHOPPING CENTRE
lululemon
Victoria, BC
- Part-time
Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
Added 30 mins ago
PS
Senior Sap Finance Control Consultant
PiTek Solutions
Toronto, ON
- Contract
…broad, hands-on expertise across Finance and Controlling for our client in Toronto area. The role will contribute to the design, configuration, enhancement and support of an enterprise SAP…
Added 30 mins ago
DC
Project Manager – Community-Based Research & Engagement
DIVERSEcity Community Resources Society
Surrey, BC
- Full-time
Convene and lead multi-sector and multi-stakeholder community tables, engaging funders, senior leaders, and partner organizations to advance shared system goals including the NAARS…
Added 30 mins ago
L
Educator | PT Market Mall
lululemon
Calgary, AB
- Part-time
Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
Added 45 mins ago
RB
Financial Advisor - Greater Toronto Region
Royal Bank of Canada
Toronto, ON
- Full-time
Communicate effectively to uncover client needs, deliver client centric advice, solutions and proactively resolve client concerns at first point of contact
Added 59 mins ago
SM
Category Manager
Swish Maintenance Limited
Peterborough, ON
- Full-time
Partner with Sales, Marketing, e-Commerce, Operations, Finance, and Branch teams on category initiatives.
Added 59 mins ago
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Benefits Producer
Gallagher
Sudbury, ON · Greater Sudbury, ON
- $120,000 to $170,000 USD / year
- Full-time
At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel…
Added 59 mins ago
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Client Partner - Insurance
Cognizant
Toronto, ON
- Full-time
As a Client Partner, you will make an impact by owning end-to-end account relationships, driving rapid business expansion, and growing the revenue, profitability, and overall health of your…
Added 1 hour ago
W
Graduate Technical Consultant, Water Engineer
Worley
Markham, ON
- Full-time
Building an understanding of client operations, business objectives, and project drivers to deliver solutions aligned with customer needs.
Added 1 hour ago
W
Technical Consultant II, Water Engineer
Worley
Calgary, AB · Vancouver, BC
- Full-time
Building an understanding of client operations, business objectives, and project drivers to deliver solutions aligned with customer needs.
Added 1 hour ago
W
Associate Technical Consultant
Worley
Calgary, AB
- Full-time
Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their…
Added 1 hour ago
M
Gestionnaire de compte de réussite client / Customer Success Account Manager
Microsoft
Montreal, QC
- Full-time
En tant que Gestionnaire de compte de réussite client (CSAM), vous agirez à titre de principal responsable de la livraison des services et de partenaire de confiance pour nos clients…
Added 1 hour ago
B
Senior Consultant, Influencer
Burson
Toronto, ON
- Full-time
Lead day-to-day client relationships, becoming a trusted and reliable partner
Added 1 hour ago
UF
Associate Director, Content Marketing
UJA Federation of Greater Toronto
Toronto, ON · North York, ON
- Full-time
Partner with senior leaders and cross-functional stakeholders to clarify campaign objectives, identify audience needs, resolve competing priorities, and determine appropriate content…
Added 1 hour ago
MB
Business Advisor
Modern Beauty Supplies
Prince George, BC
- Full-time
Act as a trusted partner by aligning client goals with Modern Beauty’s product offerings
Added 1 hour ago
W
Intermediate Environmental Scientist, Engineer-in-Training or Technologist
Worley
Calgary, AB
- Full-time
Prepare high-quality technical reports, regulatory submissions, environmental assessments, remediation summaries, and project documentation that meet both client and regulatory requirements.
Added 1 hour ago
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Senior Environmental Scientist / Engineer / Technologist
Worley
Calgary, AB
- Full-time
Support Project Managers with planning, scheduling, cost control, subcontractor coordination, and client communication.
Added 1 hour ago
BB
System Analyst II
Bosch Building Technologies North America
Ottawa, ON
- Full-time
Develop and maintain client relationships while building confidence and respect in the organization's abilities throughout the industry
Added 1 hour ago
DC
Project Manager
Defence Construction Canada
Toronto, ON
- Full-time
…consultant performance, and deliverable. The incumbent maintains Client-Partner relationships, monitors contract compliance, communicates project status and risks, and provides regular…
Added 1 hour ago
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Business Development Specialist
I8IS - Infiniti Software Solutions
Woodbridge, ON
- Temporary
Team Collaboration: Partner closely with our internal delivery and recruitment team to translate client requirements into successful placements.
Added 2 hours ago
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Specialist II, Processing Operations
ATB
Crossfield, AB · Didsbury, AB · Drayton Valley, AB · Drumheller, AB · Edmonton, AB · Edson, AB · Elk Point, AB · Coaldale, AB · Cochrane, AB · Cold Lake, AB · Consort, AB · Coronation, AB · Foremost, AB · Fairview, AB · Falher, AB · Forestburg, AB · Calgary, AB · Camrose, AB · Canmore, AB · Cardston, AB · Caroline, AB · Carstairs, AB · Castor, AB · Airdrie, AB · Alexis Whitecourt 232, AB · Andrew, AB · Athabasca, AB · Banff, AB · Barrhead, AB · Beaumont, AB · Beaverlodge, AB · Bonnyville, AB · Bow Island, AB · Boyle, AB · Breton, AB · Brooks, AB · Chestermere, AB · Claresholm, AB · Fort Macleod, AB · Fort McMurray, AB · Fort Saskatchewan, AB · Fort Vermilion, AB · Grande Prairie, AB · Granum, AB · Grimshaw, AB · Hanna, AB · High Level, AB · High Prairie, AB · Hinton, AB · Hythe, AB · Innisfail, AB · Jasper, AB · Killam, AB · La Crête, AB · Lac la Biche, AB · Lacombe, AB · Lamont, AB · Leduc, AB · Lethbridge, AB · Linden, AB · Magrath, AB · Manning, AB · Mayerthorpe, AB · Medicine Hat, AB · Milk River, AB · Nanton, AB · Okotoks, AB · Olds, AB · Onoway, AB · Oyen, AB · Peace River, AB · Picture Butte, AB · Pincher Creek, AB · Ponoka, AB · Provost, AB · Raymond, AB · Red Deer, AB · Redwater, AB · Rimbey, AB · Rocky Mountain House, AB · Rycroft, AB · Sherwood Park, AB · Slave Lake, AB · Smoky Lake, AB · Spirit River, AB · Spruce Grove, AB · St. Albert, AB · St. Paul, AB · Stettler, AB · Stony Plain, AB · Strathmore, AB · Sundre, AB · Sylvan Lake, AB · Taber, AB · Thorsby, AB · Three Hills, AB · Tofield, AB · Trochu, AB · Two Hills, AB · Valleyview, AB · Vegreville, AB · Vermilion, AB · Viking, AB · Vulcan, AB · Wainwright, AB · Westlock, AB · Wetaskiwin, AB · Wildwood, AB · AB · Lloydminster, SK · Diamond Valley, AB,CA · Whitecourt, AB,CA
- Full-time
…relationships with internal and external stakeholders to deliver client-obsessed solutions. Over this 12-month term, you will serve as a subject matter expert in exception processing, act…
Added 2 hours ago
W
Principal Electrical Engineer
Worley
Markham, ON · Oakville, ON
- Full-time
Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their…

CareerJoy

Learning and Development Program Manager

Ottawa, ON, Canada
Greater Ottawa Metropolitan Area, Canada

Salary Range $70K-$80K · Full-time

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Job details

Pay: Salary Range $70K-$80K
Job type: Full-time
Apply by: Nov 7, 2026
Experience: 4+ Years of Relevant Experience: Program/project management, service delivery coordination, or event planning in professional services, corporate L&D, or leadership development.
Posting language: English
Posted: Oct 8, 2026

Original job description

Learning & Development Program Manager

Ontario or Quebec (Hybrid) | Bilingual Preffered(French/English)

Salary Range $70K-$80K

Who We Are & Why It Matters

Work fundamentally shapes the quality of all of our lives. As you read this, you are probably looking for a specific fit: a place where you can grow and develop as a person and a leader. This is a space where you will be challenged, have a genuine voice in decision-making, and directly impact the working lives of Canadians.

Every day, we work across Canada to make work better for Canadian professionals. Our mission is to help every Canadian reach their full professional potential by growing their career and leadership intelligence. We believe in the inherent value of the individual and are committed to supporting change, igniting growth, and providing practical wisdom. We believe that people made better is work made better.

What We Do: We are an award-winning boutique HR services firm partnering with over 2,300+ of Canada's leading organizations - including World Vision, Shopify, The United Way, Toyota Manufacturing, and the Government of Canada. With a physical presence from St. John’s to Victoria and a robust global virtual delivery model, we offer leadership development, executive coaching, career transition, and team engagement solutions.

Our 94% client referral rate stems from our core pillars: Human. Modern. Canadian. Results.

About This Role

The Program Manager owns the delivery of CareerJoy’s client programs and partnerships, combining program oversight with hands-on coordination. You bring people, schedules, systems, and learning experiences together so clients and participants receive consistent, thoughtful service from initial setup through completion and follow-through.

Your portfolio includes modular blended learning programs, tailored People and Culture solutions, Leadership & executive coaching and coaching circles, psychometric assessments, and workshops. For custom initiatives, you also manage and participate in the project from discovery through development and delivery, keeping requirements, content, timelines, scope, and cross-functional milestones aligned.

You build trusted client relationships, work closely with Practice Leaders, solution and instructional designers, coaches, and facilitators, and monitor delivery against agreed outcomes. You are equally comfortable leading a client progress meeting, resolving a delivery issue, or handling invitations, onboarding, and live event technology. This role offers a voice in improving how CareerJoy works and delivers its services.

The Role

Program Ownership & Client Partnerships

End-to-End Program Ownership: Manage the full delivery lifecycle - from kickoff, setup, and participant onboarding to workshop execution, coaching streams, assessment debriefs, and structured follow-through.
Primary Contact & Relationship Nurturing: Serve as the primary contact for assigned client partnerships, holding regular check-ins during active engagements and post-delivery to foster long-term trust, account retention, and ongoing collaboration.
Outcome Storytelling: Monitor delivery against client goals, collaborating with Practice Leaders to synthesize outcome data, participant growth stories, and impact metrics for executive account reviews.

Project Management & Delivery Coordination

Custom Project Leadership: Manage tailored initiatives from discovery to completion - coordinating requirements, content development, dependencies, risks, and handoffs across solution architects, instructional designers, and delivery teams.
Delivery Logistics & Escalation: Build work-back schedules, coordinate materials/invitations, anticipate operational bottlenecks, and resolve scheduling, tech, or participant issues, serving as the frontline point of escalation.

Assessments Administration & Event Production

Assessments & Portals: Administer assessment tools (e.g., EQ-i 2.0, DiSC, 360 surveys), coordinate debriefs, and guide participants through learning portals.
Virtual & On-Site Production: Direct workshop and coaching event production across Microsoft Teams and Zoom (event setup, breakout rooms, facilitator prep, live tech troubleshooting) as well as on-site logistics

Feedback Synthesis & Continuous Improvement

Holistic Feedback Translation: Capture and aggregate multi-channel feedback (pulse surveys, coach observations, debriefs) to refine content pacing, improve internal workflows, and elevate both team and client experiences.
Systems Integrity & Workflow Optimization: Maintain clean CRM and program records (HubSpot, PandaDoc, project platforms) and leverage frontline insights to enhance templates, quality controls, and CareerJoy’s evolving Microsoft 365/Teams environment.
Cross-Functional Team Guidance: Guide facilitators, coaches, and support staff through collaborative coordination, keeping client goals, delivery responsibilities, and milestones clear.

What you bring

4+ Years of Relevant Experience: Program/project management, service delivery coordination, or event planning in professional services, corporate L&D, or leadership development.
Blended Learning Expertise: Experience delivering programs combining virtual/in-person workshops, coaching streams, and psychometric assessments.
Balanced Execution: Ability to manage high-level project schedules and client progress meetings alongside direct execution of tactical coordination during peak volumes.
Relationship Focus: Proven ability to build and sustain high-trust relationships with HR leaders, corporate partners, and public sector executives.
Tech Savviness: Proficiency with M365, Teams, Zoom, HubSpot (or equivalent CRM), Asana, and survey/assessment tools.

Preferred Assets

Full professional fluency in English and French, written and spoken, to support our national bilingual client base.
Proximity to Ottawa to support hybrid operations, local partner engagements, and occasional on-site workshops.

How We Work

Commitment: We lead ourselves first, then others, bring a growth mindset, and pursue healthy performance over perfection.
Character: We are resilient, adaptable, service-oriented, and act with integrity, bringing a professional and enjoyable presence.
Competency: We think strategically and creatively, communicate clearly, listen to understand, and approach challenges as opportunities.
Culture: We work with respect, agility, and trust, encouraging ideas, open communication, and mutual support.

What we offer

Competitive base salary reflecting skills and experience. Salary range to be confirmed for the combined role.
Hybrid working model, technology hardware, and health and wellness benefits, vacation
Professional growth through exposure to HR services, executive development, and business operations in a supportive environment.

How to apply

Along with your resume, share a two-minute video or a short cover letter note answering:
How do you use foresight and project management to deliver a seamless experience across multiple moving parts?
What excites you about managing learning, leadership, and client experiences at CareerJoy?

Apply About employer

More about this job

Responsibilities

Manage client learning and development programs from kickoff through delivery and follow-through, including workshops, coaching, assessments, and custom initiatives. Coordinate clients and cross-functional teams, oversee event logistics and systems, monitor outcomes, resolve delivery issues, and improve workflows based on feedback.

Requirements

Applicants should have at least four years of experience in program or project management, service delivery coordination, or event planning, ideally in professional services, corporate learning and development, or leadership development. They should have blended-learning delivery experience, strong client relationship and coordination skills, and proficiency with tools such as Microsoft 365, Teams, Zoom, HubSpot or an equivalent CRM, Asana, and assessment or survey platforms; professional English and French fluency is preferred.

Skills

Program Management
Project Management
Blended Learning Delivery
Learning and Development
Leadership Development
Event Production
Psychometric Assessment Administration
Workshop Coordination
Coaching Program Coordination
Stakeholder Communication
Risk and Dependency Management
Feedback Analysis
Workflow Optimization
Microsoft 365
HubSpot

Benefits

Health and Wellness Benefits
Vacation
Technology Hardware
Hybrid Working Model
Professional Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Program Management
Project Management
Learning and Development
Blended Learning
Leadership Development
Executive Coaching
Coaching Circles
Psychometric Assessments
EQ-i 2.0
DiSC
360 Surveys
Microsoft 365
Microsoft Teams
Zoom
HubSpot
PandaDoc
Asana
CRM
Learning Portals
Workshop Facilitation
Client Partnerships
Participant Onboarding
Event Production
Feedback Analysis
Workflow Optimization
Instructional Design
Stakeholder Coordination
Risk Management
Outcome Measurement

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