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Added 5 mins ago
PC
Program Manager- Adults Services
Pacific Coast Community Resources
Kelowna, BC
- Temporary
As our Program Manager, you will use your expertise to make a significant contribution to the people, caregivers, and communities we serve. Through a family-centred approach, you will…
Added 5 mins ago
CF
Marketing and Community Engagement Liaison
Community Futures North Okanagan
Vernon, BC
- Full-time
…organizations, industry and regional businesses to improve CF program delivery, utilization of services, and collaboration with Community Futures. The role will leverage data and client…
Added 5 mins ago
CA
Hiring Event: Derrick Chrylser Dodge Jeep RAM FIAT - Now Hiring Various Roles - Sales Manager, Parts Delivery Driver, Product Specialist, Automotive Service Technician and Much More!!
Capital Auto Mall
Derrick Chrysler Dodge Jeep Ram Fiat
- Full-time
Added 5 mins ago
SH
Registered Practical Nurse (RPN) - Cardiology - PT
Southlake Health Community
Newmarket, ON · Southlake Health
- Part-time
Acts as a role model and champion to identify and integrate safe, best practices into daily activities to foster the delivery of safe and exemplary care.
Added 19 mins ago
P
Senior Product Manager, Digital Assets Squad
Purpose
Toronto, ON
- Full-time
Purpose Unlimited is looking for a Senior Product Manager to bring dedicated, full-time leadership to the Digital Assets Squad - owning the roadmap, the figures of merit, and the ship date…
Added 19 mins ago
P
Senior Product Manager, Fund Management
Purpose
Toronto, ON
- Full-time
As Sr. Product Manager, Fund Management, you will own the product vision, roadmap, and delivery for this squad. You will collaborate with other teams to decide what gets built and in what…
Added 19 mins ago
N
Civil Engineering Intern - Nanaimo
Norland
Nanaimo, BC
- Full-time
…support the project team and work very closely with the Project Manager and field superintendents to effectively coordinate project trades, subcontractors, and the owner’s personnel for all…
Added 19 mins ago
VS
Dishwasher (Casual) - Canterbury Place (2026-10886)
Verve Senior Living
Toronto, ON · North York, ON
- Other
…the back of house. Under the direction of the Dining Services Manager or designate, our Dishwashers follow established policies and procedures and assume responsibility for cleanliness of…
Added 19 mins ago
CO
MARRIAGE OFFICIANT
City of Brampton
Brampton, ON
- Full-time
…Services and Elections Section, as part of the overall service delivery team. As part of City Clerk’s team, incumbent will also assist with the conduct of municipal…
Added 19 mins ago
BC
Construction Project Manager - Retail & Restaurant
BDN Construction Inc.
Toronto, ON · Greater Toronto Area, Canada
- $90,000 to $110,000 CAD / year
- Full-time
We're looking for a Construction Project Manager to manage retail and restaurant projects up to $10M. If you're organized, client-focused, and ready to own project delivery from planning to…
Added 19 mins ago
TU
Business Development Manager
The Urban Painter
Calgary, AB
- Full-time
The Business Development Manager will divide their focus approximately equally between leading our sales team and developing new commercial B2B opportunities. You will coach and support our…
Added 20 mins ago
T
Financial Planner
TD
Toronto, ON
- Full-time
Monitoring productivity and service delivery, identifying opportunities for increased efficiency, and championing continuous improvement initiatives
Added 20 mins ago
C
Agro Advisor II (Full-Time) - Innisfail - Central Alberta Co-op
Co-op
AB · Red Deer County, AB
- Full-time
Work with Agronomy team, Site supervisor and Agro Manager as required
Added 20 mins ago
CA
Hiring Event: Derrick Chrylser Dodge Jeep RAM FIAT - Now Hiring Various Roles - Sales Manager, Parts Delivery Driver, Product Specialist, Automotive Service Technician and Much More!!
Capital Automotive Group
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Project Manager, Design, Capital Expenditures
Amica Senior Lifestyles
Toronto, ON
Reporting to the Project Manager, Design + Capital Expenditures, the Project Manager, Capital Expenditures Design - East is accountable for the successful delivery of design-related capital…
Added 20 mins ago
Desktop Support Specialist
Amica Senior Lifestyles
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Reporting to the Manager of End User Services, this hands-on role is responsible for providing Tier 2 and Tier 3 technical support to employees at our Toronto Support Office, remote…
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Engineer, Capital Projects
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Edmonton, AB
Reports to: Manager, Sustaining Capital Project Execution
Added 20 mins ago
HM
Area Operations Manager - Ready Mix Concrete
Heidelberg Materials
Ottawa, ON
- Full-time
Heidelberg Materials has a current job opening for an Area Operations Manager working primarily out of our Ottawa, Ontario Office.
Added 20 mins ago
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Added 20 mins ago
Epidemiologist
Government of Alberta
AB
Reporting to the Manager of Population Health Assessment, the Epidemiologist provides specialized expertise in epidemiology, health data preparation, statistical analysis, data…
Added 23 mins ago
M
Shift manager - fast food restaurant
McDonald's
Grenville, QC
- $19.6 to $23 CAD / hour
- Full-time
- On-site
Supervise and check delivery of food trolleys
Added 23 mins ago
M
Shift manager - fast food restaurant
McDonald's
Saint-Jérôme, QC
- $19.6 to $23 CAD / hour
- Full-time
- On-site
Supervise and check delivery of food trolleys
Added 23 mins ago
M
Shift manager - fast food restaurant
McDonalds
Mirabel, QC
- $19.1 to $23 CAD / hour
- Full-time
- On-site
Supervise and check delivery of food trolleys
Added 23 mins ago
M
Shift manager - fast food restaurant
McDonald's
Saint-Jérôme, QC
- $19.1 to $23 CAD / hour
- Full-time
- On-site
Supervise and check delivery of food trolleys
Added 23 mins ago
M
Shift manager - fast food restaurant
McDonalds
Mirabel, QC
- $19.1 to $23 CAD / hour
- Full-time
- On-site
Supervise and check delivery of food trolleys

CareerJoy

Learning and Development Program Manager

Ottawa, ON, Canada
Greater Ottawa Metropolitan Area, Canada

Salary Range $70K-$80K · Full-time

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Job details

Pay: Salary Range $70K-$80K
Job type: Full-time
Apply by: Nov 7, 2026
Experience: 4+ Years of Relevant Experience: Program/project management, service delivery coordination, or event planning in professional services, corporate L&D, or leadership development.
Posting language: English
Posted: Oct 8, 2026

Original job description

Learning & Development Program Manager

Ontario or Quebec (Hybrid) | Bilingual Preffered(French/English)

Salary Range $70K-$80K

Who We Are & Why It Matters

Work fundamentally shapes the quality of all of our lives. As you read this, you are probably looking for a specific fit: a place where you can grow and develop as a person and a leader. This is a space where you will be challenged, have a genuine voice in decision-making, and directly impact the working lives of Canadians.

Every day, we work across Canada to make work better for Canadian professionals. Our mission is to help every Canadian reach their full professional potential by growing their career and leadership intelligence. We believe in the inherent value of the individual and are committed to supporting change, igniting growth, and providing practical wisdom. We believe that people made better is work made better.

What We Do: We are an award-winning boutique HR services firm partnering with over 2,300+ of Canada's leading organizations - including World Vision, Shopify, The United Way, Toyota Manufacturing, and the Government of Canada. With a physical presence from St. John’s to Victoria and a robust global virtual delivery model, we offer leadership development, executive coaching, career transition, and team engagement solutions.

Our 94% client referral rate stems from our core pillars: Human. Modern. Canadian. Results.

About This Role

The Program Manager owns the delivery of CareerJoy’s client programs and partnerships, combining program oversight with hands-on coordination. You bring people, schedules, systems, and learning experiences together so clients and participants receive consistent, thoughtful service from initial setup through completion and follow-through.

Your portfolio includes modular blended learning programs, tailored People and Culture solutions, Leadership & executive coaching and coaching circles, psychometric assessments, and workshops. For custom initiatives, you also manage and participate in the project from discovery through development and delivery, keeping requirements, content, timelines, scope, and cross-functional milestones aligned.

You build trusted client relationships, work closely with Practice Leaders, solution and instructional designers, coaches, and facilitators, and monitor delivery against agreed outcomes. You are equally comfortable leading a client progress meeting, resolving a delivery issue, or handling invitations, onboarding, and live event technology. This role offers a voice in improving how CareerJoy works and delivers its services.

The Role

Program Ownership & Client Partnerships

End-to-End Program Ownership: Manage the full delivery lifecycle - from kickoff, setup, and participant onboarding to workshop execution, coaching streams, assessment debriefs, and structured follow-through.
Primary Contact & Relationship Nurturing: Serve as the primary contact for assigned client partnerships, holding regular check-ins during active engagements and post-delivery to foster long-term trust, account retention, and ongoing collaboration.
Outcome Storytelling: Monitor delivery against client goals, collaborating with Practice Leaders to synthesize outcome data, participant growth stories, and impact metrics for executive account reviews.

Project Management & Delivery Coordination

Custom Project Leadership: Manage tailored initiatives from discovery to completion - coordinating requirements, content development, dependencies, risks, and handoffs across solution architects, instructional designers, and delivery teams.
Delivery Logistics & Escalation: Build work-back schedules, coordinate materials/invitations, anticipate operational bottlenecks, and resolve scheduling, tech, or participant issues, serving as the frontline point of escalation.

Assessments Administration & Event Production

Assessments & Portals: Administer assessment tools (e.g., EQ-i 2.0, DiSC, 360 surveys), coordinate debriefs, and guide participants through learning portals.
Virtual & On-Site Production: Direct workshop and coaching event production across Microsoft Teams and Zoom (event setup, breakout rooms, facilitator prep, live tech troubleshooting) as well as on-site logistics

Feedback Synthesis & Continuous Improvement

Holistic Feedback Translation: Capture and aggregate multi-channel feedback (pulse surveys, coach observations, debriefs) to refine content pacing, improve internal workflows, and elevate both team and client experiences.
Systems Integrity & Workflow Optimization: Maintain clean CRM and program records (HubSpot, PandaDoc, project platforms) and leverage frontline insights to enhance templates, quality controls, and CareerJoy’s evolving Microsoft 365/Teams environment.
Cross-Functional Team Guidance: Guide facilitators, coaches, and support staff through collaborative coordination, keeping client goals, delivery responsibilities, and milestones clear.

What you bring

4+ Years of Relevant Experience: Program/project management, service delivery coordination, or event planning in professional services, corporate L&D, or leadership development.
Blended Learning Expertise: Experience delivering programs combining virtual/in-person workshops, coaching streams, and psychometric assessments.
Balanced Execution: Ability to manage high-level project schedules and client progress meetings alongside direct execution of tactical coordination during peak volumes.
Relationship Focus: Proven ability to build and sustain high-trust relationships with HR leaders, corporate partners, and public sector executives.
Tech Savviness: Proficiency with M365, Teams, Zoom, HubSpot (or equivalent CRM), Asana, and survey/assessment tools.

Preferred Assets

Full professional fluency in English and French, written and spoken, to support our national bilingual client base.
Proximity to Ottawa to support hybrid operations, local partner engagements, and occasional on-site workshops.

How We Work

Commitment: We lead ourselves first, then others, bring a growth mindset, and pursue healthy performance over perfection.
Character: We are resilient, adaptable, service-oriented, and act with integrity, bringing a professional and enjoyable presence.
Competency: We think strategically and creatively, communicate clearly, listen to understand, and approach challenges as opportunities.
Culture: We work with respect, agility, and trust, encouraging ideas, open communication, and mutual support.

What we offer

Competitive base salary reflecting skills and experience. Salary range to be confirmed for the combined role.
Hybrid working model, technology hardware, and health and wellness benefits, vacation
Professional growth through exposure to HR services, executive development, and business operations in a supportive environment.

How to apply

Along with your resume, share a two-minute video or a short cover letter note answering:
How do you use foresight and project management to deliver a seamless experience across multiple moving parts?
What excites you about managing learning, leadership, and client experiences at CareerJoy?

Apply About employer

More about this job

Responsibilities

Manage client learning and development programs from kickoff through delivery and follow-through, including workshops, coaching, assessments, and custom initiatives. Coordinate clients and cross-functional teams, oversee event logistics and systems, monitor outcomes, resolve delivery issues, and improve workflows based on feedback.

Requirements

Applicants should have at least four years of experience in program or project management, service delivery coordination, or event planning, ideally in professional services, corporate learning and development, or leadership development. They should have blended-learning delivery experience, strong client relationship and coordination skills, and proficiency with tools such as Microsoft 365, Teams, Zoom, HubSpot or an equivalent CRM, Asana, and assessment or survey platforms; professional English and French fluency is preferred.

Skills

Program Management
Project Management
Blended Learning Delivery
Learning and Development
Leadership Development
Event Production
Psychometric Assessment Administration
Workshop Coordination
Coaching Program Coordination
Stakeholder Communication
Risk and Dependency Management
Feedback Analysis
Workflow Optimization
Microsoft 365
HubSpot

Benefits

Health and Wellness Benefits
Vacation
Technology Hardware
Hybrid Working Model
Professional Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Program Management
Project Management
Learning and Development
Blended Learning
Leadership Development
Executive Coaching
Coaching Circles
Psychometric Assessments
EQ-i 2.0
DiSC
360 Surveys
Microsoft 365
Microsoft Teams
Zoom
HubSpot
PandaDoc
Asana
CRM
Learning Portals
Workshop Facilitation
Client Partnerships
Participant Onboarding
Event Production
Feedback Analysis
Workflow Optimization
Instructional Design
Stakeholder Coordination
Risk Management
Outcome Measurement

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