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Added 28 mins ago
CO
Business Advisor
City of Saint John
Saint John, NB
- Full-time
The position serves as backup to the Customer Service Manager and provides leadership to the Customer Experience Specialist.
Added 28 mins ago
WS
Project Financial Controller EPMO
Workplace Safety and Insurance Board (WSIB)
Toronto, ON
- Contract
Reporting to the Manager, Corporate Project Finance, the Project Financial Controller is responsible for portfolio financial reporting, budgeting, forecasting, analysis, and financial…
Added 28 mins ago
ZI
Feature Film Business & Legal Affairs Manager
ZenaTech Inc.
Vancouver, BC
- $85,000 to $95,000 CAD / year
- Full-time
…Drone-as-a-Service (DaaS), enterprise SaaS, and quantum computing solutions for mission-critical business applications. Since 2017, the company has leveraged its software development…
Added 30 mins ago
OH
Senior Product Specialist, Product Implementation
Ontario Health
Toronto, ON
- Full-time
You will work closely with cross-functional teams, healthcare partners, government stakeholders, and external organizations to ensure products remain relevant, effective, and aligned with…
Added 45 mins ago
Research Technician II
OICR
ON · MaRS Centre, Toronto, Ontario
…biggest challenges in cancer research and deliver real-world solutions to find cancer earlier and treat it more effectively. We are committed to helping people living with cancer, as well…
Added 45 mins ago
Administrative Assistant
Defence Construction Canada
Victoria, BC
…provides a range of administrative support services to the Site Manager or to the Regional Operations Manager(s), program leaders and regional service line leaders. The incumbent acts as…
Added 59 mins ago
M
Project Manager, IM-Related Level 2
Mindtris
Victoria, BC
- Full-time
This is a procurement for one consultant role of Project Manager IM-related Level 2 to work on the infrastructure transition from the current vendor to a new payment processing service…
Added 59 mins ago
D
Program Manager
DCM
Brampton, ON
- $65,149 to $81,436 CAD / year
- Full-time
DCM is a leading Canadian tech-enabled provider of print and digital solutions that help simplify complex marketing communications and operations workflow. DCM serves over 2,500 clients…
Added 59 mins ago
ZI
Feature Film Line Producer
ZenaTech Inc.
Vancouver, BC
- $85,000 to $95,000 CAD / year
- Full-time
…Drone-as-a-Service (DaaS), enterprise SaaS, and quantum computing solutions for mission-critical business applications. Since 2017, the company has leveraged its software development…
Added 1 hour ago
Visitor Services Guide - Tourism
City of Regina
Regina, SK
Receive inbound calls and inquiries, record details, determine customer needs, identify solutions, and escalate queries as required.
Added 1 hour ago
SAP Product Lead, HR/Payroll (Computer Services Office 4)
The Government of Nova Scotia
Halifax, NS
…serve. Our mission is to redefine how Nova Scotians engage with government by creating accessible, reliable digital solutions centered around user…
Added 1 hour ago
RM
Project Manager, Environmental Assessment and Studies
Regional Municipality of Peel
Brampton, ON
- Other
Strong problem solving skills to evaluate stakeholder input, technical and logistical components and develop appropriate cost effective solutions
Added 1 hour ago
R
Principal Product Manager
REDCAN
Remote, Canada
- $150,000 to $190,000 CAD / year
- Full-time
- Remote
Redcan builds agentic AI solutions leveraging the enterprise platforms its clients already use including solutions that make enterprise software faster to migrate and configure. The value…
Added 1 hour ago
A
Senior Manager – Cyber Exposure, Testing & Intelligence
Accenture
Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC
- Full-time
The Senior Manager will also oversee client delivery, strengthen alliance relationships, develop market-facing assets and thought leadership, and build high-performing teams. The role will…
Added 1 hour ago
Product Manager
Dye & Durham Talent Team
Toronto, ON
Dye & Durham, a leading global provider of cloud–based software and technology solutions, provides critical information services and workflows used by clients all over the world to manage…
Added 1 hour ago
ES
Deskside Analyst I
eHealth Saskatchewan
Moose Jaw, SK
- $35.27 to $42.94 CAD / hour
- Full-time
Reporting to the Manager, Deskside Operations Rural South, you will:
Added 1 hour ago
SC
Senior Software Developer
SRC Can
Remote, Canada
- $10,000 to $135,000 CAD / year
- Full-time
- Remote
…complex Electronic Warfare (EW) challenges faced by the US Government and its Armed Forces. Since 2016, SRC has expanded operations into Australia, Canada and the UK. We do this by focusing…
Added 1 hour ago
Project Manager, Executive Office
OICR
ON · MaRS Centre, Toronto, Ontario
…biggest challenges in cancer research and deliver real-world solutions to find cancer earlier and treat it more effectively. We are committed to helping people living with cancer, as well…
Added 1 hour ago
M
Hospitality Supervisor
MNA
Smoky Lake, AB
- Full-time
The Otipemisiwak Métis Government is recruiting for a full-time Hospitality Supervisor to work on site at Nekinan “Our Home” in Smoky Lake. Reporting to the Hospitality Manager, the…
Added 1 hour ago
A
Market Fundamentals Analyst (18-mos Fixed-Term)
AESO
Calgary, AB · KPMG Tower
- Full-time
Reporting to the Manager, Generation Forecasting & Resource Adequacy, we are looking for a Market Fundamentals Analyst for an 18-month term. You will support forecasting and market analysis…
Added 1 hour ago
A
Market Fundamentals Analyst
AESO
Calgary, AB · KPMG Tower
- Full-time
Reporting to the Manager, Generation Forecasting & Resource Adequacy, we are looking for a Market Fundamentals Analyst to lead and support forecasting and market analysis initiatives that…
Added 1 hour ago
W
Manager, Collections
WorkplaceNL
St. John's, NL
- Full-time
As WorkplaceNL’s Manager, Collections, you will be accountable for the management and control of the collections division to ensure employers are compliant with the registration, reporting…
Added 1 hour ago
C
Supervisor - SOC
CDW
Toronto, ON
- Full-time
Deliver other tasks and responsibilities as discussed and agreed with your Manager
Added 2 hours ago
R|
Tremplin Program Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Identify operational challenges, emerging needs, and potential solutions, and provide recommendations to the Tremplin Manager.
Added 2 hours ago
PC
Project Manager - Building Science
Pinchin Canada
Victoria, BC
- Full-time
Pinchin is seeking a Project Coordinator or Project Manager to join our Building Science and Sustainability (BSS) team in Victoria. This new role will report directly to the Operations…

CareerJoy

Learning and Development Program Manager

Ottawa, ON, Canada
Greater Ottawa Metropolitan Area, Canada

Salary Range $70K-$80K · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary Range $70K-$80K
Job type: Full-time
Apply by: Nov 7, 2026
Experience: 4+ Years of Relevant Experience: Program/project management, service delivery coordination, or event planning in professional services, corporate L&D, or leadership development.
Posting language: English
Posted: Oct 8, 2026

Original job description

Learning & Development Program Manager

Ontario or Quebec (Hybrid) | Bilingual Preffered(French/English)

Salary Range $70K-$80K

Who We Are & Why It Matters

Work fundamentally shapes the quality of all of our lives. As you read this, you are probably looking for a specific fit: a place where you can grow and develop as a person and a leader. This is a space where you will be challenged, have a genuine voice in decision-making, and directly impact the working lives of Canadians.

Every day, we work across Canada to make work better for Canadian professionals. Our mission is to help every Canadian reach their full professional potential by growing their career and leadership intelligence. We believe in the inherent value of the individual and are committed to supporting change, igniting growth, and providing practical wisdom. We believe that people made better is work made better.

What We Do: We are an award-winning boutique HR services firm partnering with over 2,300+ of Canada's leading organizations - including World Vision, Shopify, The United Way, Toyota Manufacturing, and the Government of Canada. With a physical presence from St. John’s to Victoria and a robust global virtual delivery model, we offer leadership development, executive coaching, career transition, and team engagement solutions.

Our 94% client referral rate stems from our core pillars: Human. Modern. Canadian. Results.

About This Role

The Program Manager owns the delivery of CareerJoy’s client programs and partnerships, combining program oversight with hands-on coordination. You bring people, schedules, systems, and learning experiences together so clients and participants receive consistent, thoughtful service from initial setup through completion and follow-through.

Your portfolio includes modular blended learning programs, tailored People and Culture solutions, Leadership & executive coaching and coaching circles, psychometric assessments, and workshops. For custom initiatives, you also manage and participate in the project from discovery through development and delivery, keeping requirements, content, timelines, scope, and cross-functional milestones aligned.

You build trusted client relationships, work closely with Practice Leaders, solution and instructional designers, coaches, and facilitators, and monitor delivery against agreed outcomes. You are equally comfortable leading a client progress meeting, resolving a delivery issue, or handling invitations, onboarding, and live event technology. This role offers a voice in improving how CareerJoy works and delivers its services.

The Role

Program Ownership & Client Partnerships

End-to-End Program Ownership: Manage the full delivery lifecycle - from kickoff, setup, and participant onboarding to workshop execution, coaching streams, assessment debriefs, and structured follow-through.
Primary Contact & Relationship Nurturing: Serve as the primary contact for assigned client partnerships, holding regular check-ins during active engagements and post-delivery to foster long-term trust, account retention, and ongoing collaboration.
Outcome Storytelling: Monitor delivery against client goals, collaborating with Practice Leaders to synthesize outcome data, participant growth stories, and impact metrics for executive account reviews.

Project Management & Delivery Coordination

Custom Project Leadership: Manage tailored initiatives from discovery to completion - coordinating requirements, content development, dependencies, risks, and handoffs across solution architects, instructional designers, and delivery teams.
Delivery Logistics & Escalation: Build work-back schedules, coordinate materials/invitations, anticipate operational bottlenecks, and resolve scheduling, tech, or participant issues, serving as the frontline point of escalation.

Assessments Administration & Event Production

Assessments & Portals: Administer assessment tools (e.g., EQ-i 2.0, DiSC, 360 surveys), coordinate debriefs, and guide participants through learning portals.
Virtual & On-Site Production: Direct workshop and coaching event production across Microsoft Teams and Zoom (event setup, breakout rooms, facilitator prep, live tech troubleshooting) as well as on-site logistics

Feedback Synthesis & Continuous Improvement

Holistic Feedback Translation: Capture and aggregate multi-channel feedback (pulse surveys, coach observations, debriefs) to refine content pacing, improve internal workflows, and elevate both team and client experiences.
Systems Integrity & Workflow Optimization: Maintain clean CRM and program records (HubSpot, PandaDoc, project platforms) and leverage frontline insights to enhance templates, quality controls, and CareerJoy’s evolving Microsoft 365/Teams environment.
Cross-Functional Team Guidance: Guide facilitators, coaches, and support staff through collaborative coordination, keeping client goals, delivery responsibilities, and milestones clear.

What you bring

4+ Years of Relevant Experience: Program/project management, service delivery coordination, or event planning in professional services, corporate L&D, or leadership development.
Blended Learning Expertise: Experience delivering programs combining virtual/in-person workshops, coaching streams, and psychometric assessments.
Balanced Execution: Ability to manage high-level project schedules and client progress meetings alongside direct execution of tactical coordination during peak volumes.
Relationship Focus: Proven ability to build and sustain high-trust relationships with HR leaders, corporate partners, and public sector executives.
Tech Savviness: Proficiency with M365, Teams, Zoom, HubSpot (or equivalent CRM), Asana, and survey/assessment tools.

Preferred Assets

Full professional fluency in English and French, written and spoken, to support our national bilingual client base.
Proximity to Ottawa to support hybrid operations, local partner engagements, and occasional on-site workshops.

How We Work

Commitment: We lead ourselves first, then others, bring a growth mindset, and pursue healthy performance over perfection.
Character: We are resilient, adaptable, service-oriented, and act with integrity, bringing a professional and enjoyable presence.
Competency: We think strategically and creatively, communicate clearly, listen to understand, and approach challenges as opportunities.
Culture: We work with respect, agility, and trust, encouraging ideas, open communication, and mutual support.

What we offer

Competitive base salary reflecting skills and experience. Salary range to be confirmed for the combined role.
Hybrid working model, technology hardware, and health and wellness benefits, vacation
Professional growth through exposure to HR services, executive development, and business operations in a supportive environment.

How to apply

Along with your resume, share a two-minute video or a short cover letter note answering:
How do you use foresight and project management to deliver a seamless experience across multiple moving parts?
What excites you about managing learning, leadership, and client experiences at CareerJoy?

Apply About employer

More about this job

Responsibilities

Manage client learning and development programs from kickoff through delivery and follow-through, including workshops, coaching, assessments, and custom initiatives. Coordinate clients and cross-functional teams, oversee event logistics and systems, monitor outcomes, resolve delivery issues, and improve workflows based on feedback.

Requirements

Applicants should have at least four years of experience in program or project management, service delivery coordination, or event planning, ideally in professional services, corporate learning and development, or leadership development. They should have blended-learning delivery experience, strong client relationship and coordination skills, and proficiency with tools such as Microsoft 365, Teams, Zoom, HubSpot or an equivalent CRM, Asana, and assessment or survey platforms; professional English and French fluency is preferred.

Skills

Program Management
Project Management
Blended Learning Delivery
Learning and Development
Leadership Development
Event Production
Psychometric Assessment Administration
Workshop Coordination
Coaching Program Coordination
Stakeholder Communication
Risk and Dependency Management
Feedback Analysis
Workflow Optimization
Microsoft 365
HubSpot

Benefits

Health and Wellness Benefits
Vacation
Technology Hardware
Hybrid Working Model
Professional Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Program Management
Project Management
Learning and Development
Blended Learning
Leadership Development
Executive Coaching
Coaching Circles
Psychometric Assessments
EQ-i 2.0
DiSC
360 Surveys
Microsoft 365
Microsoft Teams
Zoom
HubSpot
PandaDoc
Asana
CRM
Learning Portals
Workshop Facilitation
Client Partnerships
Participant Onboarding
Event Production
Feedback Analysis
Workflow Optimization
Instructional Design
Stakeholder Coordination
Risk Management
Outcome Measurement

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