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Added 15 mins ago
M
Restaurant manager
McDonald's
Edson, AB
- Full-time
Determine type of services to be offered and implement operational procedures
Added 15 mins ago
M
Restaurant manager
McDonald's
Hinton, AB
- Full-time
Determine type of services to be offered and implement operational procedures
Added 15 mins ago
TH
Lumber Sales Part Time - BRANTFORD
The Home Depot Canada
Brantford, ON
- Part-time
Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them
Added 15 mins ago
BV
QUALITY ASSURANCE COORDINATOR
Bureau Veritas | Marine & Offshore
Mississauga, ON
- $54,000 to $60,000 CAD / year
- Contract
Supporting the QA function within the local laboratory. With supervision received from the QA Manager and/or QA Specialist, assisting in the implementation of the QA program to ensure that…
Added 15 mins ago
TH
Restaurant assistant manager
Tim Hortons Québec
Victoria, BC
- Full-time
Determine type of services to be offered and implement operational procedures
Added 15 mins ago
TH
Restaurant manager
Tim Hortons Québec
Victoria, BC
- Full-time
Determine type of services to be offered and implement operational procedures
Added 15 mins ago
Financial Services - Business Office
The Jim Pattison Auto Group
Winnipeg, MB
Jim Pattison Subaru on Regent is looking for a customer-focused, motivated, and digitally comfortable individual to join our dealership team as a Financial Services Advisor.
Added 15 mins ago
BA
Accounting Clerk
Barrie Area Native Advisory Circle
Barrie, ON
- Part-time
BANAC offers many innovative programs and services including Aging Well Senior Supports, Bebminot Family Wellness, the Biinoojinsauk Child Care Centre, Maapii Enjii Zaagi Gaazwad and the…
Added 31 mins ago
TH
Lumber & Building Materials Sales Associate Part Time - 7160 North Bay
The Home Depot
North Bay, ON
- Part-time
Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them
Added 31 mins ago
TH
Millwork Sales Associate Part Time - 7160 Millwork
The Home Depot
North Bay, ON
- Part-time
Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them
Added 31 mins ago
TH
Kitchen & Bath Sales Associate - 7160 North Bay
The Home Depot
North Bay, ON
- Part-time
Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them
Added 31 mins ago
TH
Hardware Sales Associate Part Time - 7160 North Bay
The Home Depot
North Bay, ON
- Part-time
Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them
Added 44 mins ago
TE
facility operations manager
Triple Eight Group of Companies
Abbotsford, BC
- Full-time
Plan, organize and direct administrative services such as signage, cleaning, maintenance, parking, safety inspections, security and snow removal
Added 44 mins ago
NH
REGISTERED NURSE (RN), PRIMARY CARE
Northern Health - BC
Hazelton, BC
- Full-time
…priorities of Northern Health, and under the general supervision of Manager or designate, the Primary Care Nurse (PCN) practices in accordance with the standards of professional practice…
Added 44 mins ago
TH
Plumbing & Electrical Sales Associate Part Time - 7160 North Bay
The Home Depot Canada
North Bay, ON
- Part-time
Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them
Added 44 mins ago
SH
Licensed Practical Nurse (LPN) - Ambulatory Care - Urology
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager, Health Services, the Licensed Practical Nurse (LPN) is responsible for providing professional practical nursing services to designated…
Added 44 mins ago
SH
General Duty Nurse (N2) - Women's Health Labour & Delivery
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 44 mins ago
SH
Registered Nurse (N2) - Labour Delivery Recovery
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the Clinical…
Added 44 mins ago
SH
Crisis Clinician (N3) - Crisis Services - Relief Team
Shared Health-Soins Communs
Winnipeg, MB
- Internship
Under the general direction of the Manager - Crisis Response Services and Clinical Team Leaders, and in collaboration with the CRC Clinical Team, the incumbent is responsible for providing…
Added 44 mins ago
SH
Registered Nurse (N2) - Labour Delivery Recovery
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the Clinical…
Added 44 mins ago
SH
Slating Clerk
Shared Health-Soins Communs
Winnipeg, MB
- Internship
Reporting to the Manager, Health Services, Adult Operating Room, the incumbent is responsible for:
Added 44 mins ago
SH
Unit Assistant
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the Unit…
Added 44 mins ago
SH
General Duty Nurse (N2) - Child Health - CK5 Oncology
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 44 mins ago
SH
Wellbeing Leader
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Reporting to the Manager, Provincial Wellbeing, the Wellbeing Leader will be instrumental in supporting the development and implementation of wellbeing initiatives, prevention strategies,…
Added 44 mins ago
JA
Social Media Manager
JADX Agency
Montreal, QC
- Full-time

CareerJoy

Learning and Development Program Manager

Ottawa, ON, Canada
Greater Ottawa Metropolitan Area, Canada

Salary Range $70K-$80K · Full-time

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Job details

Pay: Salary Range $70K-$80K
Job type: Full-time
Apply by: Nov 7, 2026
Experience: 4+ Years of Relevant Experience: Program/project management, service delivery coordination, or event planning in professional services, corporate L&D, or leadership development.
Posting language: English
Posted: Oct 8, 2026

Original job description

Learning & Development Program Manager

Ontario or Quebec (Hybrid) | Bilingual Preffered(French/English)

Salary Range $70K-$80K

Who We Are & Why It Matters

Work fundamentally shapes the quality of all of our lives. As you read this, you are probably looking for a specific fit: a place where you can grow and develop as a person and a leader. This is a space where you will be challenged, have a genuine voice in decision-making, and directly impact the working lives of Canadians.

Every day, we work across Canada to make work better for Canadian professionals. Our mission is to help every Canadian reach their full professional potential by growing their career and leadership intelligence. We believe in the inherent value of the individual and are committed to supporting change, igniting growth, and providing practical wisdom. We believe that people made better is work made better.

What We Do: We are an award-winning boutique HR services firm partnering with over 2,300+ of Canada's leading organizations - including World Vision, Shopify, The United Way, Toyota Manufacturing, and the Government of Canada. With a physical presence from St. John’s to Victoria and a robust global virtual delivery model, we offer leadership development, executive coaching, career transition, and team engagement solutions.

Our 94% client referral rate stems from our core pillars: Human. Modern. Canadian. Results.

About This Role

The Program Manager owns the delivery of CareerJoy’s client programs and partnerships, combining program oversight with hands-on coordination. You bring people, schedules, systems, and learning experiences together so clients and participants receive consistent, thoughtful service from initial setup through completion and follow-through.

Your portfolio includes modular blended learning programs, tailored People and Culture solutions, Leadership & executive coaching and coaching circles, psychometric assessments, and workshops. For custom initiatives, you also manage and participate in the project from discovery through development and delivery, keeping requirements, content, timelines, scope, and cross-functional milestones aligned.

You build trusted client relationships, work closely with Practice Leaders, solution and instructional designers, coaches, and facilitators, and monitor delivery against agreed outcomes. You are equally comfortable leading a client progress meeting, resolving a delivery issue, or handling invitations, onboarding, and live event technology. This role offers a voice in improving how CareerJoy works and delivers its services.

The Role

Program Ownership & Client Partnerships

End-to-End Program Ownership: Manage the full delivery lifecycle - from kickoff, setup, and participant onboarding to workshop execution, coaching streams, assessment debriefs, and structured follow-through.
Primary Contact & Relationship Nurturing: Serve as the primary contact for assigned client partnerships, holding regular check-ins during active engagements and post-delivery to foster long-term trust, account retention, and ongoing collaboration.
Outcome Storytelling: Monitor delivery against client goals, collaborating with Practice Leaders to synthesize outcome data, participant growth stories, and impact metrics for executive account reviews.

Project Management & Delivery Coordination

Custom Project Leadership: Manage tailored initiatives from discovery to completion - coordinating requirements, content development, dependencies, risks, and handoffs across solution architects, instructional designers, and delivery teams.
Delivery Logistics & Escalation: Build work-back schedules, coordinate materials/invitations, anticipate operational bottlenecks, and resolve scheduling, tech, or participant issues, serving as the frontline point of escalation.

Assessments Administration & Event Production

Assessments & Portals: Administer assessment tools (e.g., EQ-i 2.0, DiSC, 360 surveys), coordinate debriefs, and guide participants through learning portals.
Virtual & On-Site Production: Direct workshop and coaching event production across Microsoft Teams and Zoom (event setup, breakout rooms, facilitator prep, live tech troubleshooting) as well as on-site logistics

Feedback Synthesis & Continuous Improvement

Holistic Feedback Translation: Capture and aggregate multi-channel feedback (pulse surveys, coach observations, debriefs) to refine content pacing, improve internal workflows, and elevate both team and client experiences.
Systems Integrity & Workflow Optimization: Maintain clean CRM and program records (HubSpot, PandaDoc, project platforms) and leverage frontline insights to enhance templates, quality controls, and CareerJoy’s evolving Microsoft 365/Teams environment.
Cross-Functional Team Guidance: Guide facilitators, coaches, and support staff through collaborative coordination, keeping client goals, delivery responsibilities, and milestones clear.

What you bring

4+ Years of Relevant Experience: Program/project management, service delivery coordination, or event planning in professional services, corporate L&D, or leadership development.
Blended Learning Expertise: Experience delivering programs combining virtual/in-person workshops, coaching streams, and psychometric assessments.
Balanced Execution: Ability to manage high-level project schedules and client progress meetings alongside direct execution of tactical coordination during peak volumes.
Relationship Focus: Proven ability to build and sustain high-trust relationships with HR leaders, corporate partners, and public sector executives.
Tech Savviness: Proficiency with M365, Teams, Zoom, HubSpot (or equivalent CRM), Asana, and survey/assessment tools.

Preferred Assets

Full professional fluency in English and French, written and spoken, to support our national bilingual client base.
Proximity to Ottawa to support hybrid operations, local partner engagements, and occasional on-site workshops.

How We Work

Commitment: We lead ourselves first, then others, bring a growth mindset, and pursue healthy performance over perfection.
Character: We are resilient, adaptable, service-oriented, and act with integrity, bringing a professional and enjoyable presence.
Competency: We think strategically and creatively, communicate clearly, listen to understand, and approach challenges as opportunities.
Culture: We work with respect, agility, and trust, encouraging ideas, open communication, and mutual support.

What we offer

Competitive base salary reflecting skills and experience. Salary range to be confirmed for the combined role.
Hybrid working model, technology hardware, and health and wellness benefits, vacation
Professional growth through exposure to HR services, executive development, and business operations in a supportive environment.

How to apply

Along with your resume, share a two-minute video or a short cover letter note answering:
How do you use foresight and project management to deliver a seamless experience across multiple moving parts?
What excites you about managing learning, leadership, and client experiences at CareerJoy?

Apply About employer

More about this job

Responsibilities

Manage client learning and development programs from kickoff through delivery and follow-through, including workshops, coaching, assessments, and custom initiatives. Coordinate clients and cross-functional teams, oversee event logistics and systems, monitor outcomes, resolve delivery issues, and improve workflows based on feedback.

Requirements

Applicants should have at least four years of experience in program or project management, service delivery coordination, or event planning, ideally in professional services, corporate learning and development, or leadership development. They should have blended-learning delivery experience, strong client relationship and coordination skills, and proficiency with tools such as Microsoft 365, Teams, Zoom, HubSpot or an equivalent CRM, Asana, and assessment or survey platforms; professional English and French fluency is preferred.

Skills

Program Management
Project Management
Blended Learning Delivery
Learning and Development
Leadership Development
Event Production
Psychometric Assessment Administration
Workshop Coordination
Coaching Program Coordination
Stakeholder Communication
Risk and Dependency Management
Feedback Analysis
Workflow Optimization
Microsoft 365
HubSpot

Benefits

Health and Wellness Benefits
Vacation
Technology Hardware
Hybrid Working Model
Professional Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Program Management
Project Management
Learning and Development
Blended Learning
Leadership Development
Executive Coaching
Coaching Circles
Psychometric Assessments
EQ-i 2.0
DiSC
360 Surveys
Microsoft 365
Microsoft Teams
Zoom
HubSpot
PandaDoc
Asana
CRM
Learning Portals
Workshop Facilitation
Client Partnerships
Participant Onboarding
Event Production
Feedback Analysis
Workflow Optimization
Instructional Design
Stakeholder Coordination
Risk Management
Outcome Measurement

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