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Added 7 mins ago
BS
General Manager Designate
Blue Shock Executive Search
St. John's, NL
- $75,000 to $85,000 CAD / year
- Full-time
Our Client has been proudly serving local customers for over 35 years, and we continue to grow with the best people on our team! With 66 restaurants in Canada and the US, you need not look…
Added 7 mins ago
A
Enterprise Account Manager, Platforms
Adyen
Toronto, ON
- Full-time
For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are…
Added 7 mins ago
PH
Construction Manager - Water/Wastewater - Permanent - 4293
Parker Huggett - A Division of LRO Staffing
Toronto, ON
- Full-time
…capabilities and ambitions are boundless and empowering their people to succeed is how they make that happen. Join a winning team ready to fuel your…
Added 7 mins ago
WS
Project Financial Controller EPMO
Workplace Safety and Insurance Board (WSIB)
Toronto, ON
- Contract
…provide wage-loss benefits, medical coverage and support to help people get back to work. Funded by businesses, we also provide no-fault collective liability insurance and access to…
Added 7 mins ago
PH
Project Director, ICI Buildings - Permanent - 4289
Parker Huggett - A Division of LRO Staffing
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…lives? That’s something you would share with our longstanding partner. Picture yourself leading project delivery for the Ontario buildings division of one of North America’s largest general…
Added 7 mins ago
S
Sales Profess.
Schaeffler
Chatham-Kent, ON · Chatham, ON
- Full-time
entrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the…
Added 7 mins ago
S
Growth & Community Development Specialist
Solutello
Montreal, QC
- Full-time
Your role is to discover where relevant conversations are happening, identify the people and communities we should know, create content around what Solutello sees and does, and turn that…
Added 7 mins ago
ZI
Feature Film Business & Legal Affairs Manager
ZenaTech Inc.
Vancouver, BC
- $85,000 to $95,000 CAD / year
- Full-time
…SaaS, and quantum computing solutions for mission-critical business applications. Since 2017, the company has leveraged its software development expertise and expanded its drone design and…
Added 9 mins ago
OS
Senior Legal Counsel
Ontario Securities Commission
Toronto, ON · CA ON Toronto
- Full-time
Business UnitRegular, Full timeClosing Date: October 23, 2026
Added 9 mins ago
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Account Manager, Energy and Retail
NVIDIA
Toronto, ON · Canada, Toronto
- Full-time
…close working relationships with NVIDIA solution architects and business development leaders to drive revenue for the company. If you have a passion for how technology is driving dynamic…
Added 9 mins ago
Security Specialist
eSentire
Canada
…designed to build an organization's cyber resilience & prevent business disruption. Founded in 2001, eSentire protects the world's most targeted organizations, with 65% of its global base…
Added 9 mins ago
OH
Senior Product Specialist, Product Implementation
Ontario Health
Toronto, ON
- Full-time
Coordinate cross-functional teams, including business, technical, clinical, vendor, and external partner resources, to achieve transition work.
Added 9 mins ago
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Lead Implementation Specialist, Payroll / Spécialiste en chef d’implantation, Paie
ADP
Montreal, QC · Dartmouth, NS
- Full-time
Every day, you will partner with clients to learn and understand their business needs; analyze existing systems, interface requirements, and business processes; and guide and drive clients…
Added 9 mins ago
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Customer Experience Associate
TD
Toronto, ON
- Part-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 9 mins ago
T
Customer Experience Associate
TD
Barrhead, AB
- Part-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 9 mins ago
TI
Workday Lead
Teranet Inc.
Toronto, ON
- $126,500 to $148,500 CAD / year
- Full-time
…primary liaison between IT, HR, Finance, Payroll, and other business stakeholders, this role will manage the enhancement roadmap, coordinate releases, and support the successful delivery of…
Added 23 mins ago
AB
National Account Manager
Aldermore Bank
Field, BC
- Full-time
…With our range of specialist mortgages, savings accounts and business finance solutions, we're backing more people to go for…
Added 23 mins ago
S
AEO and GEO Marketing Manager
Stripe
Canada
- Full-time
…to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That…
Added 25 mins ago
BB
Manager, Underwriting
Bridgewater Bank
Calgary, AB
- Full-time
We are seeking an experienced and people-focused Manager, Mortgage Underwriting to lead our underwriting team and oversee the quality, consistency, and efficiency of mortgage credit…
Added 25 mins ago
B
Manager, Road Assist Fleet & Contract Partners
BCAA
Kelowna, BC · Fleet Admin
- Full-time
Are you an experienced automotive leader who knows how to build strong teams and productive business partnerships? Do you thrive in a field-based role where safety, operational performance,…
Added 25 mins ago
SC
Wireless Sales Supervisor
Staples Canada
Whitehorse, YT
- Full-time
…experience in the wireless department. You help our consumers and business customers achieve their working & learning goals by sharing your knowledge, experiences, and enthusiasm on the…
Added 25 mins ago
SC
Wireless Sales Supervisor
Staples Canada
Orleans, ON
- Full-time
…experience in the wireless department. You help our consumers and business customers achieve their working & learning goals by sharing your knowledge, experiences, and enthusiasm on the…
Added 25 mins ago
SI
Wireless Sales Supervisor
Staples Inc.
Ancaster, ON
- Full-time
…experience in the wireless department. You help our consumers and business customers achieve their working & learning goals by sharing your knowledge, experiences, and enthusiasm on the…
Added 38 mins ago
QM
Analyste des coûts - Montréal-Est - hybride - 90 k$ à 100 k$ / Costing Analyst - East End - Hybrid -
Quantum Management Services Ltd.
Montreal, QC
- $90,000 to $100,000 CAD / year
- Full-time
Reporting to the Corporate Cost Director, you'll partner with operations and leadership to provide financial insights, improve profitability, and support strategic decision-making across…
Added 38 mins ago
LH
Business Solutions Manager, Occupational Health & Specialty
Lifemark Health Group
Toronto, ON · North York, ON
- $100,000 to $120,000 CAD / year
- Full-time
The Business Solutions Manager serves as the primary strategic partner between Occupational Health and Specialty Programs and the Technology and Analytics organization. Reporting to the…

CareerJoy

Learning and Development Program Manager

Ottawa, ON, Canada
Greater Ottawa Metropolitan Area, Canada

Salary Range $70K-$80K · Full-time

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Job details

Pay: Salary Range $70K-$80K
Job type: Full-time
Apply by: Nov 7, 2026
Experience: 4+ Years of Relevant Experience: Program/project management, service delivery coordination, or event planning in professional services, corporate L&D, or leadership development.
Posting language: English
Posted: Oct 8, 2026

Original job description

Learning & Development Program Manager

Ontario or Quebec (Hybrid) | Bilingual Preffered(French/English)

Salary Range $70K-$80K

Who We Are & Why It Matters

Work fundamentally shapes the quality of all of our lives. As you read this, you are probably looking for a specific fit: a place where you can grow and develop as a person and a leader. This is a space where you will be challenged, have a genuine voice in decision-making, and directly impact the working lives of Canadians.

Every day, we work across Canada to make work better for Canadian professionals. Our mission is to help every Canadian reach their full professional potential by growing their career and leadership intelligence. We believe in the inherent value of the individual and are committed to supporting change, igniting growth, and providing practical wisdom. We believe that people made better is work made better.

What We Do: We are an award-winning boutique HR services firm partnering with over 2,300+ of Canada's leading organizations - including World Vision, Shopify, The United Way, Toyota Manufacturing, and the Government of Canada. With a physical presence from St. John’s to Victoria and a robust global virtual delivery model, we offer leadership development, executive coaching, career transition, and team engagement solutions.

Our 94% client referral rate stems from our core pillars: Human. Modern. Canadian. Results.

About This Role

The Program Manager owns the delivery of CareerJoy’s client programs and partnerships, combining program oversight with hands-on coordination. You bring people, schedules, systems, and learning experiences together so clients and participants receive consistent, thoughtful service from initial setup through completion and follow-through.

Your portfolio includes modular blended learning programs, tailored People and Culture solutions, Leadership & executive coaching and coaching circles, psychometric assessments, and workshops. For custom initiatives, you also manage and participate in the project from discovery through development and delivery, keeping requirements, content, timelines, scope, and cross-functional milestones aligned.

You build trusted client relationships, work closely with Practice Leaders, solution and instructional designers, coaches, and facilitators, and monitor delivery against agreed outcomes. You are equally comfortable leading a client progress meeting, resolving a delivery issue, or handling invitations, onboarding, and live event technology. This role offers a voice in improving how CareerJoy works and delivers its services.

The Role

Program Ownership & Client Partnerships

End-to-End Program Ownership: Manage the full delivery lifecycle - from kickoff, setup, and participant onboarding to workshop execution, coaching streams, assessment debriefs, and structured follow-through.
Primary Contact & Relationship Nurturing: Serve as the primary contact for assigned client partnerships, holding regular check-ins during active engagements and post-delivery to foster long-term trust, account retention, and ongoing collaboration.
Outcome Storytelling: Monitor delivery against client goals, collaborating with Practice Leaders to synthesize outcome data, participant growth stories, and impact metrics for executive account reviews.

Project Management & Delivery Coordination

Custom Project Leadership: Manage tailored initiatives from discovery to completion - coordinating requirements, content development, dependencies, risks, and handoffs across solution architects, instructional designers, and delivery teams.
Delivery Logistics & Escalation: Build work-back schedules, coordinate materials/invitations, anticipate operational bottlenecks, and resolve scheduling, tech, or participant issues, serving as the frontline point of escalation.

Assessments Administration & Event Production

Assessments & Portals: Administer assessment tools (e.g., EQ-i 2.0, DiSC, 360 surveys), coordinate debriefs, and guide participants through learning portals.
Virtual & On-Site Production: Direct workshop and coaching event production across Microsoft Teams and Zoom (event setup, breakout rooms, facilitator prep, live tech troubleshooting) as well as on-site logistics

Feedback Synthesis & Continuous Improvement

Holistic Feedback Translation: Capture and aggregate multi-channel feedback (pulse surveys, coach observations, debriefs) to refine content pacing, improve internal workflows, and elevate both team and client experiences.
Systems Integrity & Workflow Optimization: Maintain clean CRM and program records (HubSpot, PandaDoc, project platforms) and leverage frontline insights to enhance templates, quality controls, and CareerJoy’s evolving Microsoft 365/Teams environment.
Cross-Functional Team Guidance: Guide facilitators, coaches, and support staff through collaborative coordination, keeping client goals, delivery responsibilities, and milestones clear.

What you bring

4+ Years of Relevant Experience: Program/project management, service delivery coordination, or event planning in professional services, corporate L&D, or leadership development.
Blended Learning Expertise: Experience delivering programs combining virtual/in-person workshops, coaching streams, and psychometric assessments.
Balanced Execution: Ability to manage high-level project schedules and client progress meetings alongside direct execution of tactical coordination during peak volumes.
Relationship Focus: Proven ability to build and sustain high-trust relationships with HR leaders, corporate partners, and public sector executives.
Tech Savviness: Proficiency with M365, Teams, Zoom, HubSpot (or equivalent CRM), Asana, and survey/assessment tools.

Preferred Assets

Full professional fluency in English and French, written and spoken, to support our national bilingual client base.
Proximity to Ottawa to support hybrid operations, local partner engagements, and occasional on-site workshops.

How We Work

Commitment: We lead ourselves first, then others, bring a growth mindset, and pursue healthy performance over perfection.
Character: We are resilient, adaptable, service-oriented, and act with integrity, bringing a professional and enjoyable presence.
Competency: We think strategically and creatively, communicate clearly, listen to understand, and approach challenges as opportunities.
Culture: We work with respect, agility, and trust, encouraging ideas, open communication, and mutual support.

What we offer

Competitive base salary reflecting skills and experience. Salary range to be confirmed for the combined role.
Hybrid working model, technology hardware, and health and wellness benefits, vacation
Professional growth through exposure to HR services, executive development, and business operations in a supportive environment.

How to apply

Along with your resume, share a two-minute video or a short cover letter note answering:
How do you use foresight and project management to deliver a seamless experience across multiple moving parts?
What excites you about managing learning, leadership, and client experiences at CareerJoy?

Apply About employer

More about this job

Responsibilities

Manage client learning and development programs from kickoff through delivery and follow-through, including workshops, coaching, assessments, and custom initiatives. Coordinate clients and cross-functional teams, oversee event logistics and systems, monitor outcomes, resolve delivery issues, and improve workflows based on feedback.

Requirements

Applicants should have at least four years of experience in program or project management, service delivery coordination, or event planning, ideally in professional services, corporate learning and development, or leadership development. They should have blended-learning delivery experience, strong client relationship and coordination skills, and proficiency with tools such as Microsoft 365, Teams, Zoom, HubSpot or an equivalent CRM, Asana, and assessment or survey platforms; professional English and French fluency is preferred.

Skills

Program Management
Project Management
Blended Learning Delivery
Learning and Development
Leadership Development
Event Production
Psychometric Assessment Administration
Workshop Coordination
Coaching Program Coordination
Stakeholder Communication
Risk and Dependency Management
Feedback Analysis
Workflow Optimization
Microsoft 365
HubSpot

Benefits

Health and Wellness Benefits
Vacation
Technology Hardware
Hybrid Working Model
Professional Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Program Management
Project Management
Learning and Development
Blended Learning
Leadership Development
Executive Coaching
Coaching Circles
Psychometric Assessments
EQ-i 2.0
DiSC
360 Surveys
Microsoft 365
Microsoft Teams
Zoom
HubSpot
PandaDoc
Asana
CRM
Learning Portals
Workshop Facilitation
Client Partnerships
Participant Onboarding
Event Production
Feedback Analysis
Workflow Optimization
Instructional Design
Stakeholder Coordination
Risk Management
Outcome Measurement

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