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Added 13 mins ago
OB
Grow Your Practice at Odlum Brown, Your Way
Odlum Brown Limited
Victoria, BC
- Full-time
…and Courtenay branches. Whether you are looking to grow your practice, transition your business, explore succession planning, or simply learn more about Odlum Brown, we welcome a…
Added 13 mins ago
LH
PHYT-Physiotherapist
Lifemark Health Group
Calgary, AB
- Contract
Opportunities for management roles, including Clinic Director and Regional Manager positions.
Added 13 mins ago
LH
Concussion Physiotherapist
Lifemark Health Group
Welland, ON
- $38.76 to $56.85 CAD / hour
- Part-time
…exercise-tolerance concerns, within your training and scope of…
Added 13 mins ago
LH
PHYT-Physiotherapist
Lifemark Health Group
Langley (District), BC
- Part-time
…working and celebrating together. It’s a great place to grow your practice while being part of an experienced and supportive…
Added 13 mins ago
LH
Registered Massage Therapist
Lifemark Health Group
Cornwall, ON
- $61,901 to $90,788 CAD / year
- Full-time
…collaborate with other rehabilitation professionals, and grow their practice within a supportive…
Added 13 mins ago
LH
Registered Massage Therapist
Lifemark Health Group
ON
- $61,901 to $90,788 CAD / year
- Contract
Opportunities for management roles, including Clinic Director and Regional Manager positions.
Added 13 mins ago
LH
Physiotherapist
Lifemark Health Group
Ottawa, ON
- $36.92 to $54.14 CAD / hour
- Full-time
Opportunities for management roles, including Clinic Director and Regional Manager positions.
Added 13 mins ago
LH
PHYT-Physiotherapist
Lifemark Health Group
Fort Erie, ON
- Contract
Opportunities for management roles, including Clinic Director and Regional Manager positions.
Added 13 mins ago
LH
Physiotherapist
Lifemark Health Group
High River, AB
- Full-time
…excellent earning potential, and the stability of an established practice, this role offers a great opportunity to build a rewarding long-term career in a positive, collaborative, and…
Added 13 mins ago
LH
Physiotherapist, New Graduate
Lifemark Health Group
High River, AB
- Full-time
Strong mentorship and support as you build your practice
Added 13 mins ago
LH
Physiotherapist
Lifemark Health Group
Aylmer, ON
- $36.92 to $54.14 CAD / hour
- Contract
Step 2: Meet Our Leadership: Next, you’ll have a video or in-person interview with a Staffing Manager Regional Director.
Added 13 mins ago
LH
Occupational Therapist - LTD
Lifemark Health Group
Squamish, BC
- Contract
Knowledge of current Occupational Therapy standards, modalities and scope of practice; or an equivalent combination of education, training and experience.
Added 28 mins ago
S
Senior Employment Services Manager-FT-Kitchener, Waterloo, Barrie- Term
Serco
Kitchener, ON
- Full-time
As the Senior Employment Services Manager you will manage the full cycle of the Serco portfolio for the assigned Catchment Area: supporting, developing and challenging service delivery…
Added 28 mins ago
L
Financial Service Representative - LendDirect Office 1534
LendDirect
Cambridge, ON
- Full-time
…to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move into a BM…
Added 28 mins ago
AF
Financial Service Representative - LendDirect Office 1534
Attain Finance
Cambridge, ON
- Full-time
…to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move into a BM…
Added 58 mins ago
FC
Operations Training Specialist
FedEx Canada
Mirabel, QC
- Full-time
Works with the facility Senior Manager, District Staff and the PGH University to determine training gaps.
Added 58 mins ago
BW
Psychologist, Neonatal Follow Up Program (NFUP)
BC Women's Hospital and Health Centre
Vancouver, BC
- Part-time
…of the Provincial Health Services Authority, report Program Manager for the Neonatal Follow Up Program (NFUP). Psychologists work collaboratively with interdisciplinary teams supporting…
Added 58 mins ago
AP
Senior Manager, Country Quality (Canada)
Alexion Pharmaceuticals, Inc.
Mississauga, ON
- Full-time
The Senior Manager, Country Quality will be responsible for managing the Corporate Quality Management System (QMS) within Alexion Canada. The candidate will be the primary Quality contact…
Added 58 mins ago
SD
Pharmacy Manager, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Morinville, AB
- Part-time
…providing consultation to both customers and health care providers, practice to full scope in providing professional services, dispensing medication, and assisting in the maintenance of the…
Added 1 hour ago
SO
Senior Software Engineer, Dentrix Ascend
Software of Excellence
Surrey, BC
- Full-time
Our Dentrix Ascend engineering team contributes to the development of Dentrix Ascend, our cloud-based practice management platform used by dental practices across the United States.…
Added 1 hour ago
Natural Resource Professional
GeoVerra
Edmonton, AB
…accordance with the instructions provided by the client, project manager and or direct supervisor. This position will liaise with stakeholders, complete field assessments, create and…
Added 1 hour ago
EW
YTA Case Manager
Enviros WSA
Calgary, AB
- Full-time
As a YTA Case Manager you will have experience working with youth and families, extensive knowledge of community resources, and an understanding of the Child and Family Services system. By…
Added 1 hour ago
RC
Parish Pianist
Roman Catholic Diocese of Hamilton, Ontario
Port Elgin, ON
- Part-time
A good understanding of and respect for Catholic doctrine, liturgy, and practice, as determined at the sole discretion of the Bishop of the Diocese.
Added 1 hour ago
PH
Coordinator, Integrated Protection Services Operations
Provincial Health Services Authority
Vancouver, BC
- Full-time
Manage and reconcile operational expenses for incidental needs. Assist Manager to ensure all spending is properly coded and aligns with budget expectations. Work with vendors and purchasing…
Added 1 hour ago
HS
Senior Software Engineer
Henry Schein One Canada
Surrey, BC
- Full-time
Our Dentrix Ascend engineering team contributes to the development of Dentrix Ascend, our cloud-based practice management platform used by dental practices across the United States.…

CareerJoy

Learning and Development Program Manager

Ottawa, ON, Canada
Greater Ottawa Metropolitan Area, Canada

Salary Range $70K-$80K · Full-time

Apply About employer

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Job details

Pay: Salary Range $70K-$80K
Job type: Full-time
Apply by: Nov 7, 2026
Experience: 4+ Years of Relevant Experience: Program/project management, service delivery coordination, or event planning in professional services, corporate L&D, or leadership development.
Posting language: English
Posted: Oct 8, 2026

Original job description

Learning & Development Program Manager

Ontario or Quebec (Hybrid) | Bilingual Preffered(French/English)

Salary Range $70K-$80K

Who We Are & Why It Matters

Work fundamentally shapes the quality of all of our lives. As you read this, you are probably looking for a specific fit: a place where you can grow and develop as a person and a leader. This is a space where you will be challenged, have a genuine voice in decision-making, and directly impact the working lives of Canadians.

Every day, we work across Canada to make work better for Canadian professionals. Our mission is to help every Canadian reach their full professional potential by growing their career and leadership intelligence. We believe in the inherent value of the individual and are committed to supporting change, igniting growth, and providing practical wisdom. We believe that people made better is work made better.

What We Do: We are an award-winning boutique HR services firm partnering with over 2,300+ of Canada's leading organizations - including World Vision, Shopify, The United Way, Toyota Manufacturing, and the Government of Canada. With a physical presence from St. John’s to Victoria and a robust global virtual delivery model, we offer leadership development, executive coaching, career transition, and team engagement solutions.

Our 94% client referral rate stems from our core pillars: Human. Modern. Canadian. Results.

About This Role

The Program Manager owns the delivery of CareerJoy’s client programs and partnerships, combining program oversight with hands-on coordination. You bring people, schedules, systems, and learning experiences together so clients and participants receive consistent, thoughtful service from initial setup through completion and follow-through.

Your portfolio includes modular blended learning programs, tailored People and Culture solutions, Leadership & executive coaching and coaching circles, psychometric assessments, and workshops. For custom initiatives, you also manage and participate in the project from discovery through development and delivery, keeping requirements, content, timelines, scope, and cross-functional milestones aligned.

You build trusted client relationships, work closely with Practice Leaders, solution and instructional designers, coaches, and facilitators, and monitor delivery against agreed outcomes. You are equally comfortable leading a client progress meeting, resolving a delivery issue, or handling invitations, onboarding, and live event technology. This role offers a voice in improving how CareerJoy works and delivers its services.

The Role

Program Ownership & Client Partnerships

End-to-End Program Ownership: Manage the full delivery lifecycle - from kickoff, setup, and participant onboarding to workshop execution, coaching streams, assessment debriefs, and structured follow-through.
Primary Contact & Relationship Nurturing: Serve as the primary contact for assigned client partnerships, holding regular check-ins during active engagements and post-delivery to foster long-term trust, account retention, and ongoing collaboration.
Outcome Storytelling: Monitor delivery against client goals, collaborating with Practice Leaders to synthesize outcome data, participant growth stories, and impact metrics for executive account reviews.

Project Management & Delivery Coordination

Custom Project Leadership: Manage tailored initiatives from discovery to completion - coordinating requirements, content development, dependencies, risks, and handoffs across solution architects, instructional designers, and delivery teams.
Delivery Logistics & Escalation: Build work-back schedules, coordinate materials/invitations, anticipate operational bottlenecks, and resolve scheduling, tech, or participant issues, serving as the frontline point of escalation.

Assessments Administration & Event Production

Assessments & Portals: Administer assessment tools (e.g., EQ-i 2.0, DiSC, 360 surveys), coordinate debriefs, and guide participants through learning portals.
Virtual & On-Site Production: Direct workshop and coaching event production across Microsoft Teams and Zoom (event setup, breakout rooms, facilitator prep, live tech troubleshooting) as well as on-site logistics

Feedback Synthesis & Continuous Improvement

Holistic Feedback Translation: Capture and aggregate multi-channel feedback (pulse surveys, coach observations, debriefs) to refine content pacing, improve internal workflows, and elevate both team and client experiences.
Systems Integrity & Workflow Optimization: Maintain clean CRM and program records (HubSpot, PandaDoc, project platforms) and leverage frontline insights to enhance templates, quality controls, and CareerJoy’s evolving Microsoft 365/Teams environment.
Cross-Functional Team Guidance: Guide facilitators, coaches, and support staff through collaborative coordination, keeping client goals, delivery responsibilities, and milestones clear.

What you bring

4+ Years of Relevant Experience: Program/project management, service delivery coordination, or event planning in professional services, corporate L&D, or leadership development.
Blended Learning Expertise: Experience delivering programs combining virtual/in-person workshops, coaching streams, and psychometric assessments.
Balanced Execution: Ability to manage high-level project schedules and client progress meetings alongside direct execution of tactical coordination during peak volumes.
Relationship Focus: Proven ability to build and sustain high-trust relationships with HR leaders, corporate partners, and public sector executives.
Tech Savviness: Proficiency with M365, Teams, Zoom, HubSpot (or equivalent CRM), Asana, and survey/assessment tools.

Preferred Assets

Full professional fluency in English and French, written and spoken, to support our national bilingual client base.
Proximity to Ottawa to support hybrid operations, local partner engagements, and occasional on-site workshops.

How We Work

Commitment: We lead ourselves first, then others, bring a growth mindset, and pursue healthy performance over perfection.
Character: We are resilient, adaptable, service-oriented, and act with integrity, bringing a professional and enjoyable presence.
Competency: We think strategically and creatively, communicate clearly, listen to understand, and approach challenges as opportunities.
Culture: We work with respect, agility, and trust, encouraging ideas, open communication, and mutual support.

What we offer

Competitive base salary reflecting skills and experience. Salary range to be confirmed for the combined role.
Hybrid working model, technology hardware, and health and wellness benefits, vacation
Professional growth through exposure to HR services, executive development, and business operations in a supportive environment.

How to apply

Along with your resume, share a two-minute video or a short cover letter note answering:
How do you use foresight and project management to deliver a seamless experience across multiple moving parts?
What excites you about managing learning, leadership, and client experiences at CareerJoy?

Apply About employer

More about this job

Responsibilities

Manage client learning and development programs from kickoff through delivery and follow-through, including workshops, coaching, assessments, and custom initiatives. Coordinate clients and cross-functional teams, oversee event logistics and systems, monitor outcomes, resolve delivery issues, and improve workflows based on feedback.

Requirements

Applicants should have at least four years of experience in program or project management, service delivery coordination, or event planning, ideally in professional services, corporate learning and development, or leadership development. They should have blended-learning delivery experience, strong client relationship and coordination skills, and proficiency with tools such as Microsoft 365, Teams, Zoom, HubSpot or an equivalent CRM, Asana, and assessment or survey platforms; professional English and French fluency is preferred.

Skills

Program Management
Project Management
Blended Learning Delivery
Learning and Development
Leadership Development
Event Production
Psychometric Assessment Administration
Workshop Coordination
Coaching Program Coordination
Stakeholder Communication
Risk and Dependency Management
Feedback Analysis
Workflow Optimization
Microsoft 365
HubSpot

Benefits

Health and Wellness Benefits
Vacation
Technology Hardware
Hybrid Working Model
Professional Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Program Management
Project Management
Learning and Development
Blended Learning
Leadership Development
Executive Coaching
Coaching Circles
Psychometric Assessments
EQ-i 2.0
DiSC
360 Surveys
Microsoft 365
Microsoft Teams
Zoom
HubSpot
PandaDoc
Asana
CRM
Learning Portals
Workshop Facilitation
Client Partnerships
Participant Onboarding
Event Production
Feedback Analysis
Workflow Optimization
Instructional Design
Stakeholder Coordination
Risk Management
Outcome Measurement

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