Resident Care Worker

Who We Are

Carefor is Eastern Ontario’s largest home care and community support services not-for-profit, with over 1,200 employees serving Eastern Counties, Ottawa, and Pembroke-Renfrew County. As the founding chapter of the Victorian Order of Nurses, Carefor has been supporting seniors and vulnerable populations since 1897.

We are committed to supporting our staff through ongoing professional development, comprehensive onboarding, and continual training. We encourage our personal support workers to register with the Health and Supportive Care Providers Oversight Authority (HSCPOA) to uphold the highest standards of professional accountability.

Please note: The Richmond Care Home is in Richmond, ON and is not accessible by public transit.

Overview

The Resident Care Worker assists with personal support and homemaking services for the resident’s of the Richmond Care Home (RCH). They operate within the framework of Carefor policies, procedures, standards and quality & risk management. In collaboration with other members of the health care team they work to meet the needs of the resident’s; to attain an optimal level of independence and well being.

Responsibilities

• Acts within the unregulated worker’s role when making observations regarding the clients health status, condition and situation
• Uses information in the care plan, computer memos, and staff communication log when making observations, and seeks out guidance and information from the nurse, manager or other relevant staff members as required
• Reports all changes in client condition/situation in accordance with Carefor policies and procedures
• Contributes to the development and revision of client’s service plans in collaboration with the nurse
• Sets service goals in collaboration with the client, the nurse and the manager
• Any changes to the care plan must be implemented by the manager or nurse for safety, liability and financial reasons

• Performs personal support tasks reflecting the needs of the client, based on the client care plan and other directives from manager/nurse. Tasks may include:

• Providing personal care  which includes assistance with all aspects of activities of daily living bathing, mouth and skin care, dressing and grooming, incontinent care, assistance in walking and transfers, climbing or descending stairs, feeding, exercises and bedside care
• Performing delegated tasks (e.g. applying prescription ointment) where required, under the direction of the supervisor or a registered Staff.
• Monitoring and maintaining resident and household safety (report to supervisor)
• Recognizing the social and emotional needs of client and dealing with them effectively (report to supervisor)
• Meal set-up or planning and preparing nutritious meals including special diets
• Light housekeeping/cleaning (including bedrooms, bathrooms, floors, windows and other surfaces)
• Laundering of clothes and linens (wash, fold, put away), including occasional ironing and essential mending of clothing; laundry for incontinence
• Accompanying clients on outings or to appointments as necessary
• Setting priorities for personal support and other activities, to effectively utilize time, energy, supplies and equipment
• Receives direction and assignments from the manager or nurse by phone or in person
• Observes the clients pattern of communication and relating and reports changes/concerns to the nurse or manager
• Relates to and shares information with other members of the clients health care team within and outside the organization in a professional and timely manner
• Reports verbally to the nurse any changes in the individual’s personal support needs necessitating a change in the care plan
• Utilizes verbal and non-verbal communication skills effectively with the client
• Communicates with the clients respectfully and according to their needs and situation/condition
• Uses effective communication strategies to manage inappropriate, disruptive or aggressive behaviour
• Consults with the nurse or manager when unable to resolve difficulties with a client or team member or when requiring clarification about an issue
• Uses interpersonal skills to build caring/helping relationships with clients
• Acts as a team player, communicating effectively with all team members

Qualifications

• Secondary school education preferred (Grade 12)
• Personal Support Worker Certificate, Home Support Worker Certificate (Level II or III), Health Care Aide
• Current Standard First Aid
• Current CPR - Level C
• Dementia education/courses as asset
• Household management
• Working with clients that have dementia or Alzheimer’s
• Working with the elderly or ill individuals
• Ability to Communicate well in English - written and verbal
• Good assessment skills
• Ability to take direction well

What We Offer

• Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP) 
• Paid Orientation 
• Paid professional development and training 
• Employee Assistance Program 
• 24/7 on-call Supervisors’ support 
• Opportunities for growth  

EDI Statement

Carefor values equity, diversity and inclusion in all its forms and recruits qualified individuals at all occupational levels that reflect the diversity of our clients and our community. We are committed to providing inclusive, barrier-free recruitment and selection processes and a work environment that supports our diverse workforce. If you require accommodations at any stage of the recruitment process, please let your recruiter know when contacted. All requests for accommodation will be considered in a fair and objective manner that will ensure applicants are treated with respect and dignity.