Jobs in Canada

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Added 4 mins ago
LH
Social Worker Clinical Spec. or Registered Counselling Therapist
Lifemark Health Group
Dartmouth, NS
- Full-time
…and grow with us, as we build and expand provincial teams in support of our national mental health…
Added 4 mins ago
3
Youth Worker
360°kids
Markham, ON
- Full-time
Must have a valid G driver’s license and a reliable vehicle available for every shift
Added 4 mins ago
TS
Supervised Access Team Lead P/T
The Salvation Army Canada and Bermuda Territory
Owen Sound, ON
- Part-time
- A valid First Aid & CPR Certification is required
Added 4 mins ago
B
Senior Associate
BMO
Toronto, ON · FCP
- Full-time
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our…
Added 4 mins ago
LL
Culinary Manager
Levante Living
Port Hope, ON
- $30.76 CAD / hour
- Full-time
remain focused on excellence in team member experience, resident satisfaction, and financial
Added 4 mins ago
M
Assistant Rooms Operations Manager
Marriott
Kelowna, BC
- Full-time
…related areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position directs and works with employees to carry out guest arrival and departure…
Added 19 mins ago
TS
Territory Manager
The Stevens Company
Toronto, ON · Greater Toronto Area, Canada
- Full-time
As a member of the Stevens Company team, you will be required to collaborate with all departments including (but not limited to) Customer Service, Contracts, Marketing, Finance, Sales…
Added 19 mins ago
CP
Clinical Systems Business Analyst
Canuck Place Children's Hospice
Vancouver, BC
- Full-time
…supportive culture rooted in compassion, collaboration and support while providing expert care to children and families. Our team includes individuals with a special blend of sensitivity,…
Added 19 mins ago
H
Nurse A - Registered Nurse
HealthCareersInSask.ca
Prince Albert, SK
- Part-time
…philosophy of the Prince Albert Parkland Health Region. As a member of The Nursing Department, The Registered Nurse A has the responsibility for the assessment, planning, implementation and…
Added 19 mins ago
F
Parts Journeyperson (Chargehand)
Finning
Cranbrook, BC
- Full-time
…developing and maintaining customer relationships, providing sales support for telephone, walk in and shop parts needs, as well as effectively managing all facets of the parts ordering…
Added 19 mins ago
E
Casual Scheduling Coordinator
Extendicare
Kitchener, ON · ParaMed Admin Office - WW (Manitou Dr.)
- Part-time
We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses.…
Added 19 mins ago
E
Assignment Coordinator
Extendicare
Barrie, ON · ParaMed Admin Office - NSM (Bayview Dr.)
- Part-time
We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses.…
Added 19 mins ago
Bilingual Customer Processing Representative
The Canada Life Assurance Company
Montreal, QC
Processing of interfund transfers of client/member assets
Added 19 mins ago
Engineering and Survey Technician 1(A)-(B)-2(A)-(C) (Amherst)
The Government of Nova Scotia
Amherst, NS
…Scotia, and watch your hands-on experiences come to life as you support the development and construction of various projects, then this is the opportunity for…
Added 19 mins ago
Warehouse Lead - Night Shift
Industrial Electric Manufacturing
Surrey, BC
The Night Shift Warehouse Lead is responsible for leading and coordinating warehouse operations during the night shift · Lead daily night shift warehouse operations for the integrated products lean project
Added 19 mins ago
C
Billing Quality Lead
CarePartners
Waterloo, ON
- Full-time
CarePartners is one of Ontario’s largest accredited home health care providers, providing nursing, personal support, therapy and rehabilitation support services for patients of all ages. We…
Added 34 mins ago
LH
Vocational Specialist - Labour Market Coordinator
Lifemark Health Group
Calgary, AB
- Full-time
Providing one-to-one support and group facilitation in employment preparation topics.
Added 34 mins ago
BH
Assistant Director, Camp Experience
Branksome Hall
Toronto, ON
- $66,238 to $82,798 CAD / year
- Full-time
…well as the hiring, leadership and daily management of camp staff. This key member of our Senior Camps team will be front facing on engagement and collaboration with parents, staff and…
Added 34 mins ago
BC
Department Manager, Industrial Electricity
BBA Consultants
Montreal, QC
- Full-time
…electrical equipment in industrial settings. You’ll also help support electrical infrastructure and commission equipment for clients in the energy, heavy industry and natural resources…
Added 34 mins ago
TU
Student Experience Research & Assessment Analyst
The University of British Columbia
Kelowna, BC
- $7,727.33 to $11,112 CAD / month
- Part-time
As a member of the Office of the Associate Vice President Students, this position provides analytical support and information to aid planning, and decision-making activities for the AVPS…
Added 34 mins ago
MD
Staffing Manager - Human Resources Director 3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift / 8:00am - 4:30pm
Added 34 mins ago
VC
Indigenous Homelessness Outreach Worker (Community Social Service Diploma)
Vancouver Coastal Health
Powell River, BC
- $33.49 to $35.31 CAD / hour
- Temporary
…organization, the Indigenous Homelessness Outreach Worker works as a member of an interdisciplinary team to provide support services to Indigenous individuals who are experiencing…
Added 34 mins ago
VC
Registered Nurse (RN) Med/Surg - Emergency
Vancouver Coastal Health
Vancouver, BC
- $41.42 to $55.91 CAD / hour
- Part-time
Using a best practices approach, provides nursing care to assigned patients/clients working independently and as a member of an interdisciplinary care team. Assesses, plans, implements and…
Added 34 mins ago
UH
Administrative Assistant I
University Health Network
Toronto, ON
- Part-time
Provide functional guidance and training to junior clerical staff, including technical support, orientation, coaching, and procedural direction.
Added 34 mins ago
SH
Receptionist (FT Day)
Spectrum Health Care
Markham, ON
- $40,000 to $48,000 CAD / year
- Full-time
Verify voicemail numbers for field staff and HCSS (Home and Community Care Support Services)

CarePartners

Billing Quality Lead

Waterloo, ON, Canada

Full-time

Apply on careers-carepartners.icims.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 2, 2027
Experience: 1-3 years of office or customer service experience
Posting language: English
Posted: Nov 3, 2026

Original job description

Who We Are

CarePartners is one of Ontario’s largest accredited home health care providers, providing nursing, personal support, therapy and rehabilitation support services for patients of all ages. We care for approximately 72,000 patients each year in homes, schools, clinics, workplaces and retirement homes, through our 24 locations and 24 nursing clinics. CarePartners is proud of its commitment to quality, relentlessly seeking to improve the patient and caregiver experience, promoting a healthy and resilient workplace culture, and contributing to a sustainable healthcare system in Ontario.

Overview

We are currently looking for someone to join our team in the role of Billing Quality Lead in our Waterloo office. The ideal candidate will have a strong customer-service focused attitude and will provide expertise and support on rejection related issues within an integrated patient focused service delivery model.

This is a Full-Time position. Hours of work will be Monday-Friday Day Time hours.

Working in the Waterloo office, in office expectations.

What We Offer

Competitive salary, comprehensive health and dental benefits
Other employment perks such as Employee Assistance Program, Perkopolis, Rewards Points
Inspiring leadership and opportunities for professional growth
Rewarding and meaningful work in healthcare
This position offers a competitive compensation grid, with progression based on hours worked and role-specific criteria. The hourly range is $22.62 to $30.35, and placement within the grid will be determined in accordance with company policies and procedures, as well as the candidate’s knowledge, skills, qualifications, and relevant experience.

What The Role Involves

Communicating and collaborating with the Ontario Health atHome and subcontractors regarding invoices/billing files and rejected billings
Collaborating with our internal finance department and local program leadership
Facilitates reduction of rejected billings through support to the local program leadership (i.e. report compliance)
Collecting, entering, and sharing data related to rejections and invoicing to ensure performance and quality standards are being met
Troubleshooting rejection related issues and providing necessary information including supportive documentation
Managing a tracker of reconciliation of invoices and billing rejections
Coordinate and action invoice corrections or submit late billing to the HSSCC or subcontractor as well as coordinating reimbursement for overbilling
Follow up with stakeholders via voicemail and email
Other duties as assigned

What You Bring

Post-Secondary Education in Healthcare, Administration, Finance or a related field
1-3 years of office or customer service experience
Strong proficiency in all aspects of Microsoft office, with proven skills in Word and Excel
Keen attention to detail, ability to prioritize, multitasking skills and organizational skills
A high attention to detail and the ability to work in a fast-paced environment

Exceptional analytical and problem-solving skills.
Advanced knowledge of scheduling systems i.e. Procura/CIMS considered an asset

Excellent English verbal and written communication skills
Experience in the health care field or homecare sector an asset

Experience in collections considered an asset

Positive attitude, willing to learn, grow and be an integral member of the team
Clear Background Check

CarePartners In Your Community

In addition to providing home-based health care, CarePartners also serves the community through clinics, transitional care units, and provides relief in retirement homes and shared care settings. Through our Community Nursing Services outreach program, we’ve been organizing staff-led medical care and clinics in countries with poor access to health care since 2009.

Accessibility

CarePartners welcomes and encourages applicants from people with disabilities. Candidates can request accommodations at any time in the hiring process.

Artificial Intelligence

CarePartners uses iCIMs as part of our recruitment and hiring process. While we incorporate select Artificial Intelligence (AI) features to enhance process efficiency, we remain committed to human-led decision making. All AI-generated outputs are subject to human review to ensure accuracy and fairness.

This job posting is available due to an existing vacancy.

Apply on careers-carepartners.icims.com About employer

More about this job

Responsibilities

The Billing Quality Lead manages invoice reconciliation, tracks billing rejections, and collaborates with internal finance and external stakeholders to ensure quality standards. They also provide support to local program leadership by facilitating the reduction of rejected billings through data analysis and reporting.

Requirements

Candidates must have post-secondary education in a relevant field and 1-3 years of office or customer service experience. Proficiency in Microsoft Office and strong analytical and organizational skills are required for this role.

Skills

Billing
Quality assurance
Customer service
Data entry
Microsoft Word
Microsoft Excel
Analytical skills
Problem-solving
Reconciliation
Communication
Organizational skills
Attention to detail
Scheduling systems
Collections

Benefits

Health benefits
Dental benefits
Employee Assistance Program
Perkopolis
Rewards Points

Visa sponsorship

Not detected in the job text

Keywords

Billing
Quality Lead
Healthcare
Invoicing
Reconciliation
Data entry
Microsoft Office
Word
Excel
Procura
CIMS
Customer service
Collections
Reporting
Compliance
Stakeholder management
Administration
Finance
Home health care

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Work requirements

Jobs in Canada