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Added 4 hours ago
SS
On Call/Casual Health Care Worker
Sunrise Senior Living
Victoria, BC · Sunrise of Victoria
- Part-time
Caregiver | Personal Care Assistant | Assisted Living | Senior Care
Added 10 hours ago
C
Team Coordinator
CarePartners
Barrie, ON
- Part-time
CarePartners is one of Ontario’s largest accredited home health care providers, providing nursing, personal support, therapy and rehabilitation support services for patients of all ages. We…
Added 11 hours ago
AH
Health Care Aide
Alberta Health Services
Stettler, AB
- Part-time
As a Health Care Aide (HCA), you will work as a collaborative member of the multidisciplinary team, providing personal assistance by supporting activities of daily living and delivering…
Added 14 hours ago
CS
Independent Contractor - Home Support Proprietor (Caregiver)
Catholic Social Services Alberta
Red Deer, AB
- Full-time
Home Support Proprietor (Caregiver) – Complex Needs & Behavioural Support
Added 23 hours ago
FH
Occupational Therapist, Specialized Seniors Clinic
Fraser Health Authority
New Westminster, BC
- $45.15 to $56.17 CAD / hour
- Full-time
Valid BC Driver's License and access to a personal vehicle for business-related purposes.
Added 23 hours ago
AH
Office Coordinator
Assisting Hands of Ottawa
Ottawa, ON
- $22 to $26 CAD / hour
- Full-time
Our services include personal care, companionship, respite care, dementia support, meal preparation, light housekeeping, mobility assistance, and accompaniment to appointments and community…
Added 1 day ago
SS
Caregiver
Sunrise Senior Living
Oakville, ON · Sunrise of Oakville
- Part-time
Caregiver | Personal Care Assistant | Assisted Living | Senior Care
Added 1 day ago
Q
HCA with registration number in Vernon for morning shifts 14 hrs/week
Qualicare
Vernon, BC
- $20 to $25 USD / hour
- Part-time
Qualicare has immediate openings for Personal Support Workers/ Registered Caregivers! Worker absolutely must drive so own vehicle with correct insurance is mandatory.
Added 1 day ago
Q
Companion/Homemaker
Qualicare
Burlington, ON
- $18 to $20 USD / hour
- Part-time
Qualicare Burlington is currently looking for dedicated, engaging & compassionate Companion/Caregiver to join our diverse team in Burlington. If you are passionate about contributing to…
Added 1 day ago
Q
Certified Caregiver in St Albert
Qualicare
Edmonton, AB
- $19 to $21 USD / hour
- Part-time
…the supervision of the Care Coordinator and performs various personal care services as necessary to meet the client’s…
Added 1 day ago
AH
Health Care Aide
Alberta Health Services
Hardisty, AB
- Part-time
As a Health Care Aide (HCA), you will work as a collaborative member of the multidisciplinary team, providing personal assistance by supporting activities of daily living and delivering…
Added 1 day ago
C
Business Continuity Manager
CarePartners
Waterloo, ON
- Full-time
CarePartners is one of Ontario’s largest accredited home health care providers, providing nursing, personal support, therapy and rehabilitation support services for patients of all ages. We…
Added 1 day ago
AH
Health Care Aide
Alberta Health Services
Hanna, AB
- Part-time
As a Health Care Aide (HCA), you will work as a collaborative member of the multidisciplinary team, providing personal assistance by supporting activities of daily living and delivering…
Added 1 day ago
AH
Health Care Aide
Alberta Health Services
Vermilion, AB
- Part-time
As a Health Care Aide (HCA), you will work as a collaborative member of the multidisciplinary team, providing personal assistance by supporting activities of daily living and delivering…
Added 1 day ago
AH
Health Care Aide
Alberta Health Services
Cold Lake, AB
- Temporary
…professional who values community connection, collaborative care, and personal growth. Why Choose Cold Lake? Nestled beside Alberta’s seventh-largest lake, Cold Lake offers a unique blend…
Added 1 day ago
AH
Health Care Aide
Alberta Health Services
Innisfail, AB
- Part-time
As a Health Care Aide (HCA), you will work as a collaborative member of the multidisciplinary team, providing personal assistance by supporting activities of daily living and delivering…
Added 1 day ago
AH
Health Care Aide
Alberta Health Services
Innisfail, AB
- Part-time
As a Health Care Aide (HCA), you will work as a collaborative member of the multidisciplinary team, providing personal assistance by supporting activities of daily living and delivering…
Added 1 day ago
AH
Health Care Aide
Alberta Health Services
Sylvan Lake, AB
- Part-time
As a Health Care Aide (HCA), you will work as a collaborative member of the multidisciplinary team, providing personal assistance by supporting activities of daily living and delivering…
Added 1 day ago
HI
Professional Caregiver
Home Instead
Lasalle, ON
- Part-time
Professional Caregiver-Windsor/LaSalle (Essex County, ON)-Weekend Position
Added 1 day ago
SH
Speech-Language Pathologist
Shared Health-Soins Communs
Brandon, MB
- Full-time
…needs for the client in the community, facility (acute care and personal care home) and home-based settings. The SLP acts as a mentor to Speech-Language Pathology students and for…
Added 1 day ago
Speech-Language Pathologist
Winnipeg Regional Health Authority
Brandon, MB
…needs for the client in the community, facility (acute care and personal care home) and home-based settings. The SLP acts as a mentor to Speech-Language Pathology students and for…
Added 1 day ago
Personal Caregiver
Bayshore
Ottawa, ON
Bayshore is seeking a highly skilled and compassionate Personal Caregiver to join our esteemed team. The successful candidate will be responsible for delivering exceptional care and support…
Added 1 day ago
FH
Social Worker (BSW), Home Health
Fraser Health Authority
Abbotsford, BC
- $44.85 to $56.02 CAD / hour
- Full-time
…collateral information for team assessments related to competency (personal and financial), provides follow-up and ongoing monitoring of psychosocial situations, and referral services where…
Added 1 day ago
HC
Companion Caregiver
HomeWell Care Services
Crofton, BC
- Part-time
Whether you're an experienced caregiver or looking to grow your career in senior care, HomeWell provides the training, support, and opportunities to help you succeed.
Added 1 day ago
C
Chauffeur-livreur/ Courier Driver - 12-Month Contract
Cencora
Montreal, QC · St Laurent, Quebec
- Full-time

CarePartners

Operations Manager

St. Catharines, ON, Canada

The salary range is $89,505.00 to $110,994.00, and placement within the grid will be determined in accordance with company policies and procedures, as well as the candidate’s knowledge, skills, qualifications, and relevant experience. · Full-time

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Job details

Pay: The salary range is $89,505.00 to $110,994.00, and placement within the grid will be determined in accordance with company policies and procedures, as well as the candidate’s knowledge, skills, qualifications, and relevant experience.
Job type: Full-time
Apply by: Oct 21, 2027
Experience: 3-6 years of previous leadership experience and a proven track record of coaching and supporting teams
Posting language: English
Posted: Oct 21, 2026

Original job description

Who We Are

CarePartners is one of Ontario’s largest accredited home health care providers, providing nursing, personal support, therapy and rehabilitation support services for patients of all ages. We care for approximately 72,000 patients each year in homes, schools, clinics, workplaces and retirement homes, through our 24 locations and 24 nursing clinics. CarePartners is proud of its commitment to quality, relentlessly seeking to improve the patient and caregiver experience, promoting a healthy and resilient workplace culture, and contributing to a sustainable healthcare system in Ontario.

Overview

We are looking for an EXTRAORDINARY LEADER. The Operations Manager reports to the Director of Operations and is accountable for leading the Personal Support and Nursing Management team in the region. This person will provide professional knowledge and support to the team in the daily operations of client services, case management, human resources and claims management in accordance with CarePartners’ mission statement, established policies and procedures, relevant legislation, government guidelines, the Collective Agreement, ESA, Ontario 2000 and local contract requirements.

We have an opening available for a dynamic leader to join our team in the position of Operations Manager -Hamilton| Niagara| Haldimand |Brant (HNHB) for the counties/areas of St. Catharines/ Burlington/ Norfolk/ Niagara Falls and surrounding areas.

This position can be based in our St.Catherines office with flexibility to work remotely a portion of the time, and may include travel throughout the HNHB region.

What We Offer

Competitive salary based on experience
Flexibility to work remotely a portion of the time
Supportive and positive leadership support
Robust Employee Assistance Program (EAP) for you and your family members
Health & dental benefits, plus retail discounts and recognition rewards
Opportunities to volunteer in countries with limited access to healthcare services
This position offers a competitive compensation grid, with salary progression based on hours worked and role-specific criteria. The salary range is $89,505.00 to $110,994.00, and placement within the grid will be determined in accordance with company policies and procedures, as well as the candidate’s knowledge, skills, qualifications, and relevant experience.

What The Role Involves

Building and coaching your team:

Applying your leadership skills to provide training, supervision, and coaching to evaluate members of the Personal Support and Nurse Management Teams.
Assisting Management with recruitment efforts.
Identifying and conducting training and development opportunities to enable members of the management team and support staff to attain program goals.
Supporting with managing front line staff performance issues, coaching and development.
Developing consistent workflow routines to support patient service satisfaction.

Monitoring quality and compliance:

Reviewing service audits and administrative procedures in order to make improvement recommendations.
Ensuring that service standards and procedures for client services are met through supervision and Quality Management (QM) and Risk Management policies and practices.
Monitoring compliance with employment legislation, OH&S policies and practices, service contracts, ESA, Ontario 2000 and the Collective Agreement (if applicable).

Supporting Health and safety:

Reviewing Supervisor Accident Investigation Reports (SAIR) for accuracy, trends, and risk and training issues.
Assisting Managers in facilitating modified work opportunities.
In consultation with the Corporate OH&S department, implements preventative Health and Safety programs.

Representing your branch:

Actively participates on internal and external committees and in community functions (i.e. community advisory committees/boards, workshops, job/health fairs, provider meetings)
Communicating and liaising with major purchasers/funders and other community agencies to discuss their satisfaction with service delivery, any concerns and case management issues.

What You Bring

Registered Nurse (RN) or Registered Practical Nurse (RPN) degree or diploma
Current College of Nurses of Ontario (CNO) registration in good standing
Diploma or Degree in a Health Care or Human Resources related field
Membership with a Regulated Health Professional/Regulatory Body is an asset
3-6 years of previous leadership experience and a proven track record of coaching and supporting teams
A strong desire and commitment to making a difference in the lives of our patients
Exceptional interpersonal skills and people management skills
Excellent communication skills including verbal and written skills
Proven computer skills, including e-mail, MS Word and Outlook, work scheduling systems
Excellent analytical and problem-solving skills
Case management skills are an asset
A strong desire and commitment to making a difference in the lives of our patients
Exceptional interpersonal skills
A valid Driver’s license and reliable personal vehicle
Excellent English verbal and written communication skills
Current immunization record
To protect our patients, we require a current vulnerable sector check and a clear background check

CarePartners In Your Community

In addition to providing home-based health care, CarePartners also serves the community through clinics, transitional care units, and provides relief in retirement homes and shared care settings. Through our Community Nursing Services outreach program, we’ve been organizing staff-led medical care and clinics in countries with poor access to health care since 2009.

Accessibility

CarePartners welcomes and encourages applicants from people with disabilities. Candidates can request accommodations at any time in the hiring process.

Artificial Intelligence

CarePartners uses iCIMs as part of our recruitment and hiring process. While we incorporate select Artificial Intelligence (AI) features to enhance process efficiency, we remain committed to human-led decision making. All AI-generated outputs are subject to human review to ensure accuracy and fairness.

This job posting is available due to an existing vacancy.

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More about this job

Responsibilities

Lead and coach the regional Personal Support and Nursing Management teams, overseeing daily client services, case management, staffing, and performance. Monitor service quality, regulatory and contractual compliance, and workplace safety, while representing the branch and liaising with funders and community partners.

Requirements

Requires an RN or RPN qualification, current registration in good standing with the College of Nurses of Ontario, and a diploma or degree in healthcare or a related human resources field. Candidates should have 3–6 years of leadership experience, strong people-management and communication skills, a valid driver’s license and reliable vehicle, current immunization records, and the ability to pass required background checks.

Skills

Leadership
Team Coaching
Staff Supervision
Recruitment
Training And Development
Performance Management
Quality Management
Risk Management
Health And Safety
Case Management
Client Services
Human Resources
Claims Management
Analytical And Problem-Solving Skills
Communication
Scheduling Systems

Benefits

Flexible Remote Work
Employee Assistance Program
Health Benefits
Dental Benefits
Retail Discounts
Recognition Rewards
Volunteer Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Home Health Care
Nursing
Personal Support
Registered Nurse
Registered Practical Nurse
College Of Nurses Of Ontario
Client Services
Case Management
Human Resources
Claims Management
Collective Agreement
Employment Standards Act
Ontario 2000
Quality Management
Risk Management
Occupational Health And Safety
Service Audits
Accident Investigation Reports
Modified Work
Service Contracts
Community Nursing
MS Word
Microsoft Outlook
Email
Work Scheduling Systems
Vulnerable Sector Check

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