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Added 4 mins ago
TS
Residential Support Worker-Casual
The Salvation Army Canada and Bermuda Territory
Moncton, NB · Greenfield House
- Part-time
…of duties and responsibilities to the assistance, care and case management of residents including, intake, assessment, ongoing tracking, logging and essential communications to Community…
Added 4 mins ago
BC
Purchasing Administrator - Buildings West
Bird Construction
Edmonton, AB
- Full-time
Process invoices by way of 3-way matching to proper documentation and receipts, or written authorization in the case of exceptions
Added 19 mins ago
I
Senior Systems Engineer
illumin
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Added 19 mins ago
Integrated Case Manager
Halton Region
Oakville, ON
This position is responsible for assessing initial and ongoing eligibility for temporary financial assistance and provides ongoing case management to Ontario Works clients.
Added 19 mins ago
Clinical Interventionist, Provincial Preschool Autism Services (Western Zone, Kentville)
Nova Scotia Health and IWK Health
Kentville, NS
Reporting to the Clinical Manager, Provincial Preschool Autism Services, the PPAS Clinical Interventionist is part of an interprofessional team with a provincial service delivery mandate.…
Added 34 mins ago
TC
Public Health Nurse
The Corporation of the County of Lambton
Point Edward, ON
- Full-time
The Public Health Nurse promotes public health through activities including surveillance of data and trends over time; case management; contact identification, tracing and notification;…
Added 34 mins ago
TC
Public Health Nurse
The Corporation of the County of Lambton
Point Edward, ON
- Part-time
The Public Health Nurse promotes public health through activities including surveillance of data and trends over time; case management; contact identification, tracing and notification;…
Added 34 mins ago
C
Operations Manager
CarePartners
Brockville, ON
- Full-time
We are looking for an EXTRAORDINARY LEADER. The Operations Manager reports to the Director of Operations and is accountable for leading the Personal Support and Nursing Management team in…
Added 49 mins ago
MA
Account Manager
Mosaic AI
Toronto, ON
- Other
…scattered across a company's systems, then act on it across the case lifecycle: automating what we can, escalating to a human expert when it matters. Built on 100+ deep integrations, the…
Added 49 mins ago
Delivery Driver
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Regina, SK
Consult with customers on additional product options, involving the manager for complex opportunities.
Added 1 hour ago
P
Supply Chain Manager
Pontosense
Toronto, ON
- Full-time
How we hire: typically an initial interview, a short case, and a final interview in person with our CEO and members of the team. We may adjust this depending on the role
Added 1 hour ago
P
Customer Support Specialist
Pontosense
Toronto, ON
- Full-time
Toronto or Waterloo, hybrid | Full-time | Reports to the Manager, Customer Support
Added 1 hour ago
NS
Healthcare Social Worker (Masters) - Rehabilitation & Supportive Care Services
Nova Scotia Health Authority
Halifax, NS
- Full-time
Reporting to the Program Manager of the Acquired Brain Injury department within the Rehabilitation and Supportive Care Services portfolio and as a member of a multi-disciplinary team, the…
Added 1 hour ago
RM
Manager Fleet Facilities & Inventory Services
Regional Municipality of Peel
Brampton, ON
- Other
…Facility Services, 1 Supervisor, Fleet Services, 1 Project Manager, Facility Services, and 4 Specialists, Fleet Safety. You will also have oversight of the indirect team of 27 employees…
Added 1 hour ago
Healthcare Social Worker (Masters) - Rehabilitation & Supportive Care Services
Nova Scotia Health and IWK Health
Halifax, NS
Reporting to the Program Manager of the Acquired Brain Injury department within the Rehabilitation and Supportive Care Services portfolio and as a member of a multi-disciplinary team, the…
Added 2 hours ago
GO
Client Service Officer A
Government of Newfoundland and Labrador
NL · Newfoundland and Labrador, Canada
- $31.37 to $34.89 CAD / hour
- Full-time
…barriers. You have experience with financial management and/or case management, including client intake, assessment, determining eligibility, intervention management, and…
Added 2 hours ago
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Assessment Manager (EU / NA)
Trindent Consulting
Canada
- Full-time
The Assessment Manager is responsible for planning, executing, and closing assigned client assessments. The role identifies business-process improvement opportunities, develops and…
Added 2 hours ago
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Social Worker BSW
Provincial Health Services Authority
Vancouver, BC
- Full-time
The Social Worker I (BSW) reports operationally to the Program Manager/Director or Social Worker III and is under the general supervision of the Social Work III/Professional Practice Leader…
Added 2 hours ago
Occupational Therapist - Rehabilitation Services
Nova Scotia Health and IWK Health
Shelburne, NS
The Occupational Therapist works under the supervision of the Manager of Rehabilitation Services. The Occupational Therapist (OT) works in collaboration with the client, caregivers and…
Added 2 hours ago
C
Account Support Representative Associate/Associé(e) représentant(e) au soutien des comptes.
Compucom
Toronto, ON
- Full-time
Ability to manage multiple priorities in an effective manager.
Added 2 hours ago
Social Service Worker
Southbridge Healthcare LP
Port Hope, ON
…provide notice of your need for accommodation to the hiring manager upon scheduling of an…
Added 3 hours ago
MS
Business Operations manager-AI program manager
MDA Space
Sainte-Anne-de-Bellevue, QC
- Full-time
We are looking for an AI Program Manager to join our satellite systems team at our Montreal office.
Added 3 hours ago
TA
Inventory and Component Repair Sr. Manager-FR
Top Aces
Saguenay, QC
- Full-time
The Inventory and Component Repair Sr. Manager (Inv and CR Sr. Manager) is responsible for leading inventory control and internal component repair operations at the Bagotville Repair Shop…
Added 3 hours ago
TA
Human Resources Business Partner-FR
Top Aces
Dorval, QC
- Full-time
Maintain accurate case documentation, people data and reporting.
Added 4 hours ago
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Sales Manager - M/W
Dayuse.com
Montreal, QC
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…Company (HMC) leadership. Prove the financial and operational case for daytime…

CarePartners

Operations Manager

Brockville, ON, Canada

The salary range is $89,505.00 to $110,994.00, and placement within the grid will be determined in accordance with company policies and procedures, as well as the candidate’s knowledge, skills, qualifications, and relevant experience. · Full-time

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Job details

Pay: The salary range is $89,505.00 to $110,994.00, and placement within the grid will be determined in accordance with company policies and procedures, as well as the candidate’s knowledge, skills, qualifications, and relevant experience.
Job type: Full-time
Apply by: Nov 9, 2027
Experience: 3-6 years of previous leadership experience and a proven track record of coaching and supporting teams
Posting language: English
Posted: Nov 9, 2026

Original job description

Who We Are

CarePartners is one of Ontario’s largest accredited home health care providers, providing nursing, personal support, therapy and rehabilitation support services for patients of all ages. We care for approximately 72,000 patients each year in homes, schools, clinics, workplaces and retirement homes, through our 24 locations and 24 nursing clinics. CarePartners is proud of its commitment to quality, relentlessly seeking to improve the patient and caregiver experience, promoting a healthy and resilient workplace culture, and contributing to a sustainable healthcare system in Ontario.

Overview

We are looking for an EXTRAORDINARY LEADER. The Operations Manager reports to the Director of Operations and is accountable for leading the Personal Support and Nursing Management team in the region. This person will provide professional knowledge and support to the team in the daily operations of client services, case management, human resources and claims management in accordance with CarePartners’ mission statement, established policies and procedures, relevant legislation, government guidelines, the Collective Agreement, ESA, Ontario 2000 and local contract requirements.

We have an opening available for a dynamic leader to join our team in the position of Operations Manager, South East and Champlain region.

This position can be based in our Brockville or Pembroke offices with flexibility to work hybrid a portion of the time, and may include travel throughout the South East and Champlain regions.

What We Offer

Competitive salary based on experience
Flexibility to work remotely a portion of the time
Supportive and positive leadership support
Robust Employee Assistance Program (EAP) for you and your family members
Health & dental benefits, plus retail discounts and recognition rewards
Opportunities to volunteer in countries with limited access to healthcare services
This position offers a competitive compensation grid, with salary progression based on hours worked and role-specific criteria. The salary range is $89,505.00 to $110,994.00, and placement within the grid will be determined in accordance with company policies and procedures, as well as the candidate’s knowledge, skills, qualifications, and relevant experience.

What The Role Involves

Building and coaching your team:

Applying your leadership skills to provide training, supervision, and coaching to evaluate members of the Personal Support and Nurse Management Teams.
Assisting Management with recruitment efforts.
Identifying and conducting training and development opportunities to enable members of the management team and support staff to attain program goals.
Supporting with managing front line staff performance issues, coaching and development.
Developing consistent workflow routines to support patient service satisfaction.

Monitoring quality and compliance:

Reviewing service audits and administrative procedures in order to make improvement recommendations.
Ensuring that service standards and procedures for client services are met through supervision and Quality Management (QM) and Risk Management policies and practices.
Monitoring compliance with employment legislation, OH&S policies and practices, service contracts, ESA, Ontario 2000 and the Collective Agreement (if applicable).

Supporting Health and safety:

Reviewing Supervisor Accident Investigation Reports (SAIR) for accuracy, trends, and risk and training issues.
Assisting Managers in facilitating modified work opportunities.
In consultation with the Corporate OH&S department, implements preventative Health and Safety programs.

Representing your branch:

Actively participates on internal and external committees and in community functions (i.e. community advisory committees/boards, workshops, job/health fairs, provider meetings)
Communicating and liaising with major purchasers/funders and other community agencies to discuss their satisfaction with service delivery, any concerns and case management issues.

What You Bring

Registered Nurse (RN) or Registered Practical Nurse (RPN) degree or diploma
Current College of Nurses of Ontario (CNO) registration in good standing
Diploma or Degree in a Health Care or Human Resources related field
Membership with a Regulated Health Professional/Regulatory Body is an asset
3-6 years of previous leadership experience and a proven track record of coaching and supporting teams
A strong desire and commitment to making a difference in the lives of our patients
Exceptional interpersonal skills and people management skills
Excellent communication skills including verbal and written skills
Proven computer skills, including e-mail, MS Word and Outlook, work scheduling systems
Excellent analytical and problem-solving skills
Case management skills are an asset
A strong desire and commitment to making a difference in the lives of our patients
Exceptional interpersonal skills
A valid Driver’s license and reliable personal vehicle
Excellent English verbal and written communication skills
Current immunization record
To protect our patients, we require a current vulnerable sector check and a clear background check

CarePartners In Your Community

In addition to providing home-based health care, CarePartners also serves the community through clinics, transitional care units, and provides relief in retirement homes and shared care settings. Through our Community Nursing Services outreach program, we’ve been organizing staff-led medical care and clinics in countries with poor access to health care since 2009.

Accessibility

CarePartners welcomes and encourages applicants from people with disabilities. Candidates can request accommodations at any time in the hiring process.

Artificial Intelligence

CarePartners uses iCIMs as part of our recruitment and hiring process. While we incorporate select Artificial Intelligence (AI) features to enhance process efficiency, we remain committed to human-led decision making. All AI-generated outputs are subject to human review to ensure accuracy and fairness.

This job posting is available due to an existing vacancy.

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More about this job

Responsibilities

The Operations Manager leads the Personal Support and Nursing Management team to ensure high-quality client services and operational efficiency. They are responsible for coaching staff, monitoring compliance with legislation and company policies, and representing the branch in the community.

Requirements

Candidates must hold a degree or diploma as a Registered Nurse (RN) or Registered Practical Nurse (RPN) with current CNO registration. A minimum of 3-6 years of leadership experience and strong interpersonal and analytical skills are required.

Skills

Leadership
Team management
Coaching
Case management
Human resources
Quality management
Risk management
Performance management
Communication skills
Analytical skills
Problem-solving
Nursing
Compliance monitoring
Health and safety
Interpersonal skills

Benefits

Health insurance
Dental benefits
Employee assistance program
Retail discounts
Recognition rewards

Visa sponsorship

Not detected in the job text

Keywords

Operations Manager
Home health care
Nursing management
Personal support
Case management
Human resources
Claims management
Quality management
Risk management
Employment legislation
OH&S
Collective agreement
Registered Nurse
Registered Practical Nurse
CNO
Leadership
Coaching
Performance management
Compliance
Community outreach
Healthcare administration
Staff supervision
Service audits
Accident investigation
Modified work
MS Word
Outlook
Scheduling systems
Vulnerable sector check
Background check

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