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Added 14 mins ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Director, Quality, Patient Safety & Experience, this position collaborates with clinical and corporate leadership to work on initiatives targeting improvements in…
Added 14 mins ago
BC
Ultrasound Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 29 mins ago
CM
Personal Support Worker, Emergency
Cambridge Memorial Hospital
Cambridge, ON
- Other
…and skilled staff are passionate about providing outstanding patient-centred care, and an exceptional patient experience to residents of the Waterloo Region and…
Added 29 mins ago
UH
Nurse Practitioner - Liver Transplant
University Health Network
Toronto, ON
- Contract
…national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology,…
Added 45 mins ago
LH
Registered Massage Therapist
Lifemark Health Group
Surrey, BC
- Internship
…Kinesiologists, and Acupuncturists, allowing us to provide comprehensive, patient-centred care in a supportive and evidence-informed environment. Having served the community for over 20…
Added 1 hour ago
HCA .4 Permanent Evenings 2-020
Winnipeg Regional Health Authority
Winnipeg, MB
Screening: Candidates will be pre-screened based on education and experience. Eligible candidates will be interviewed.
Added 1 hour ago
C
Operations Manager
CarePartners
Brockville, ON
- Full-time
…commitment to quality, relentlessly seeking to improve the patient and caregiver experience, promoting a healthy and resilient workplace culture, and contributing to a sustainable…
Added 3 hours ago
PH
Social Worker BSW
Provincial Health Services Authority
Vancouver, BC
- Full-time
The Social Worker I (BSW) reports operationally to the Program Manager/Director or Social Worker III and is under the general supervision of the Social Work III/Professional Practice Leader…
Added 3 hours ago
Clinical Manager, Pediatric Critical Care
Nova Scotia Health and IWK Health
Halifax, NS
Reporting to the Director, Children’s Medical, Critical Care, and Rehabilitation Services, the Manager is responsible for the planning, coordination, evaluation, and improvement of patient-…
Added 5 hours ago
PV
Hospital Administrator
P3 Veterinary Partners
Timmins, ON
- Full-time
Hospital Administrators with experience in the veterinary industry, dentistry (dental), ophthalmology, physio, chiro, accounting, or a related professional service focused on customer…
Added 7 hours ago
LH
RMT-Massage Therapist
Lifemark Health Group
West Kelowna, BC
- $61,901 to $90,788 CAD / year
- Full-time
The West Kelowna clinic blends industry-leading technology, expertise and patient care with a warm, welcoming and always friendly environment. Located off of Highway 97, we are easily…
Added 8 hours ago
HM
Pediatrics
Health Match BC
Chilliwack, BC
- Full-time
…graduates must provide a letter of reference from their residency program director and fellowship…
Added 9 hours ago
PV
Small Animal Veterinarian - Medical Director
P3 Veterinary Partners
Orangeville, ON
- Full-time
Westend Veterinary Hospital in Orangeville is expanding and looking for a Medical Director! If you’re searching for a fun-loving team, a welcoming environment, and the opportunity to…
Added 10 hours ago
GO
Radiology Technologist
Government of Nunavut Recruitment
Cambridge Bay, NU
- Full-time
Reporting to the Director, Kitikmeot Regional Health Centre, the Radiology Technologist provides the service of the Radiography program with adherence to the Code of Ethics and the…
Added 10 hours ago
R|
ACCESS ALS Program Development Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Temporary
Serves as the primary external point of contact for the program, representing Access ALS to industry sponsors, patient and advocacy organizations, institutional partners, government…
Added 10 hours ago
R|
Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…organization focused on scientific discovery and innovation in patient-centered medicine. Join us today and make a…
Added 10 hours ago
R|
Executive Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…organization focused on scientific discovery and innovation in patient-centered medicine. Join us today and make a…
Added 12 hours ago
LH
Physiotherapist
Lifemark Health Group
St. Catharines, ON
- $36.92 to $54.14 CAD / hour
- Internship
…health journeys, sharing knowledge, and delivering top-quality, patient-centered care. In this role, you…
Added 12 hours ago
LH
Physiotherapist
Lifemark Health Group
Walkerton, ON
- Internship
Lifemark is proud to be part of the Shoppers Drug Mart and Loblaw, where we are creating a connected, patient-first ecosystem that brings quality care to more Canadians, every day. Our…
Added 22 hours ago
R|
ACCESS ALS Program Development Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Temporary
Serves as the primary external point of contact for the program, representing Access ALS to industry sponsors, patient and advocacy organizations, institutional partners, government…
Added 22 hours ago
R|
Executive Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…organization focused on scientific discovery and innovation in patient-centered medicine. Join us today and make a…
Added 22 hours ago
R|
Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…organization focused on scientific discovery and innovation in patient-centered medicine. Join us today and make a…
Added 1 day ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Director, Quality, Patient Safety & Experience, this position collaborates with clinical and corporate leadership to work on initiatives targeting improvements in…
Added 1 day ago
BC
Ultrasound Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 1 day ago
LH
Kinesiologist
Lifemark Health Group
Victoria, BC · Greater Victoria Metropolitan Area
- $20.15 to $29.56 CAD / hour
- Full-time
Preferably with clinical outpatient rehabilitation experience in areas such as WorkSafe CRP Program, ICBC, JSV, return to work, mental health, and musculoskeletal/orthopedic injury.

CarePartners

Operations Manager

Brockville, ON, Canada

The salary range is $89,505.00 to $110,994.00, and placement within the grid will be determined in accordance with company policies and procedures, as well as the candidate’s knowledge, skills, qualifications, and relevant experience. · Full-time

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Job details

Pay: The salary range is $89,505.00 to $110,994.00, and placement within the grid will be determined in accordance with company policies and procedures, as well as the candidate’s knowledge, skills, qualifications, and relevant experience.
Job type: Full-time
Apply by: Nov 9, 2027
Experience: 3-6 years of previous leadership experience and a proven track record of coaching and supporting teams
Posting language: English
Posted: Nov 9, 2026

Original job description

Who We Are

CarePartners is one of Ontario’s largest accredited home health care providers, providing nursing, personal support, therapy and rehabilitation support services for patients of all ages. We care for approximately 72,000 patients each year in homes, schools, clinics, workplaces and retirement homes, through our 24 locations and 24 nursing clinics. CarePartners is proud of its commitment to quality, relentlessly seeking to improve the patient and caregiver experience, promoting a healthy and resilient workplace culture, and contributing to a sustainable healthcare system in Ontario.

Overview

We are looking for an EXTRAORDINARY LEADER. The Operations Manager reports to the Director of Operations and is accountable for leading the Personal Support and Nursing Management team in the region. This person will provide professional knowledge and support to the team in the daily operations of client services, case management, human resources and claims management in accordance with CarePartners’ mission statement, established policies and procedures, relevant legislation, government guidelines, the Collective Agreement, ESA, Ontario 2000 and local contract requirements.

We have an opening available for a dynamic leader to join our team in the position of Operations Manager, South East and Champlain region.

This position can be based in our Brockville or Pembroke offices with flexibility to work hybrid a portion of the time, and may include travel throughout the South East and Champlain regions.

What We Offer

Competitive salary based on experience
Flexibility to work remotely a portion of the time
Supportive and positive leadership support
Robust Employee Assistance Program (EAP) for you and your family members
Health & dental benefits, plus retail discounts and recognition rewards
Opportunities to volunteer in countries with limited access to healthcare services
This position offers a competitive compensation grid, with salary progression based on hours worked and role-specific criteria. The salary range is $89,505.00 to $110,994.00, and placement within the grid will be determined in accordance with company policies and procedures, as well as the candidate’s knowledge, skills, qualifications, and relevant experience.

What The Role Involves

Building and coaching your team:

Applying your leadership skills to provide training, supervision, and coaching to evaluate members of the Personal Support and Nurse Management Teams.
Assisting Management with recruitment efforts.
Identifying and conducting training and development opportunities to enable members of the management team and support staff to attain program goals.
Supporting with managing front line staff performance issues, coaching and development.
Developing consistent workflow routines to support patient service satisfaction.

Monitoring quality and compliance:

Reviewing service audits and administrative procedures in order to make improvement recommendations.
Ensuring that service standards and procedures for client services are met through supervision and Quality Management (QM) and Risk Management policies and practices.
Monitoring compliance with employment legislation, OH&S policies and practices, service contracts, ESA, Ontario 2000 and the Collective Agreement (if applicable).

Supporting Health and safety:

Reviewing Supervisor Accident Investigation Reports (SAIR) for accuracy, trends, and risk and training issues.
Assisting Managers in facilitating modified work opportunities.
In consultation with the Corporate OH&S department, implements preventative Health and Safety programs.

Representing your branch:

Actively participates on internal and external committees and in community functions (i.e. community advisory committees/boards, workshops, job/health fairs, provider meetings)
Communicating and liaising with major purchasers/funders and other community agencies to discuss their satisfaction with service delivery, any concerns and case management issues.

What You Bring

Registered Nurse (RN) or Registered Practical Nurse (RPN) degree or diploma
Current College of Nurses of Ontario (CNO) registration in good standing
Diploma or Degree in a Health Care or Human Resources related field
Membership with a Regulated Health Professional/Regulatory Body is an asset
3-6 years of previous leadership experience and a proven track record of coaching and supporting teams
A strong desire and commitment to making a difference in the lives of our patients
Exceptional interpersonal skills and people management skills
Excellent communication skills including verbal and written skills
Proven computer skills, including e-mail, MS Word and Outlook, work scheduling systems
Excellent analytical and problem-solving skills
Case management skills are an asset
A strong desire and commitment to making a difference in the lives of our patients
Exceptional interpersonal skills
A valid Driver’s license and reliable personal vehicle
Excellent English verbal and written communication skills
Current immunization record
To protect our patients, we require a current vulnerable sector check and a clear background check

CarePartners In Your Community

In addition to providing home-based health care, CarePartners also serves the community through clinics, transitional care units, and provides relief in retirement homes and shared care settings. Through our Community Nursing Services outreach program, we’ve been organizing staff-led medical care and clinics in countries with poor access to health care since 2009.

Accessibility

CarePartners welcomes and encourages applicants from people with disabilities. Candidates can request accommodations at any time in the hiring process.

Artificial Intelligence

CarePartners uses iCIMs as part of our recruitment and hiring process. While we incorporate select Artificial Intelligence (AI) features to enhance process efficiency, we remain committed to human-led decision making. All AI-generated outputs are subject to human review to ensure accuracy and fairness.

This job posting is available due to an existing vacancy.

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More about this job

Responsibilities

The Operations Manager leads the Personal Support and Nursing Management team to ensure high-quality client services and operational efficiency. They are responsible for coaching staff, monitoring compliance with legislation and company policies, and representing the branch in the community.

Requirements

Candidates must hold a degree or diploma as a Registered Nurse (RN) or Registered Practical Nurse (RPN) with current CNO registration. A minimum of 3-6 years of leadership experience and strong interpersonal and analytical skills are required.

Skills

Leadership
Team management
Coaching
Case management
Human resources
Quality management
Risk management
Performance management
Communication skills
Analytical skills
Problem-solving
Nursing
Compliance monitoring
Health and safety
Interpersonal skills

Benefits

Health insurance
Dental benefits
Employee assistance program
Retail discounts
Recognition rewards

Visa sponsorship

Not detected in the job text

Keywords

Operations Manager
Home health care
Nursing management
Personal support
Case management
Human resources
Claims management
Quality management
Risk management
Employment legislation
OH&S
Collective agreement
Registered Nurse
Registered Practical Nurse
CNO
Leadership
Coaching
Performance management
Compliance
Community outreach
Healthcare administration
Staff supervision
Service audits
Accident investigation
Modified work
MS Word
Outlook
Scheduling systems
Vulnerable sector check
Background check

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