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Added 20 mins ago
CC
Compliance Risk Investigations Specialist
Conexus Credit Union
Regina, SK
- Full-time
Added 20 mins ago
TH
Support Worker
The Hadley Community
Montreal, QC
- Part-time
Added 20 mins ago
GO
Executive Director-Trade Policy
Government of New Brunswick
Fredericton, NB
- Full-time
1 paid Volunteer Day per year to give back to your community
Added 20 mins ago
DI
Quality Engineering Lead
Definity Insurance Company
Toronto, ON
- Full-time
Added 35 mins ago
C
Claims Representative II, Special Lines
Co-operators
AB · Moncton, NB · Guelph, ON · London, ON · Toronto, ON · Mississauga, ON · Calgary, AB · BC · Edmonton, AB
- Full-time
Paid volunteer days to give back to your community.
Added 35 mins ago
TC
Branch Assistant
The Corporation of the County of Lambton
ON · Lambton County, ON
- Part-time
Minimum six months in a service-related job or previous volunteer work in a Library
Added 35 mins ago
C
Operations Manager
CarePartners
Brockville, ON
- Full-time
Opportunities to volunteer in countries with limited access to healthcare services
Added 50 mins ago
EI
Articling Clerk
Emera Inc
Halifax, NS
- Full-time
…live and work, mentoring opportunities, fundraising-matching & volunteer programs, and scholarships for children of…
Added 1 hour ago
C
Human Resources Program Coordinator
Careerin
Canada
- Volunteer
Previous event planning, club management, or HR-related volunteer experience is an asset.
Added 1 hour ago
RC
Sales Specialist
Randstad Canada
Brantford, ON
- Full-time
The opportunity to give back to local communities through a paid volunteer day.
Added 1 hour ago
IO
Talent Acquisition Partner (Fixed Term)
Irving Oil
Saint John, NB
- Full-time
Opportunity to give back to some amazing causes in our community – Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities and a donation matching…
Added 1 hour ago
IO
Seasonal Driver
Irving Oil
Sydney, NS
- Full-time
Opportunity to give back to some amazing causes in our community - Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation…
Added 1 hour ago
CF
Specialty Leasing Representative
Cadillac Fairview
Toronto, ON
- Full-time
…benefits plan, paid time off including vacation, wellbeing & volunteer days and support for continued growth and…
Added 1 hour ago
Web Engineer, International Expansion
Robinhood
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Time off to recharge including company holidays, paid time off, sick time, paid volunteer time off, parental leave, and more!
Added 2 hours ago
O
Office Clerk
OPENLANE
Richmond, BC
- Full-time
Employer paid Leap into Service Day to volunteer
Added 3 hours ago
CA
Claims Representative III, Bodily Injury
Co-operators Assurance et services financiers
Ottawa, ON
- Full-time
Paid volunteer days to give back to your community.
Added 3 hours ago
SI
Senior Paid Social Manager
Scribd, Inc.
Toronto, ON
- Full-time
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CA
Claims Representative I, Property
Co-operators Assurance et services financiers
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- Full-time
Paid volunteer days to give back to your community.
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CA
Associate Insurance Advisor
Co-operators Assurance et services financiers
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- Full-time
Paid volunteer days to give back to your community.
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Claims Representative I, Property
Co-operators Assurance et services financiers
BC · British Columbia, Canada
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Paid volunteer days to give back to your community.
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Associate Insurance Advisor II
Co-operators Assurance et services financiers
West Kelowna, BC
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Paid volunteer days to give back to your community.
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Associate Insurance Advisor II
Co-operators Assurance et services financiers
Kelowna, BC
- Full-time
Paid volunteer days to give back to your community.
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CA
Claims Representative I
Co-operators Assurance et services financiers
Laval, QC
- Full-time
Paid volunteer days to give back to your community.
Added 3 hours ago
CA
Commercial Specialist
Co-operators Assurance et services financiers
Parry Sound, ON
- Full-time
Paid volunteer days to give back to your community.
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Claims Representative I, Property
Co-operators Assurance et services financiers
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Paid volunteer days to give back to your community.

CarePartners

Operations Manager

Brockville, ON, Canada

The salary range is $89,505.00 to $110,994.00, and placement within the grid will be determined in accordance with company policies and procedures, as well as the candidate’s knowledge, skills, qualifications, and relevant experience. · Full-time

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Job details

Pay: The salary range is $89,505.00 to $110,994.00, and placement within the grid will be determined in accordance with company policies and procedures, as well as the candidate’s knowledge, skills, qualifications, and relevant experience.
Job type: Full-time
Apply by: Nov 9, 2027
Experience: 3-6 years of previous leadership experience and a proven track record of coaching and supporting teams
Posting language: English
Posted: Nov 9, 2026

Original job description

Who We Are

CarePartners is one of Ontario’s largest accredited home health care providers, providing nursing, personal support, therapy and rehabilitation support services for patients of all ages. We care for approximately 72,000 patients each year in homes, schools, clinics, workplaces and retirement homes, through our 24 locations and 24 nursing clinics. CarePartners is proud of its commitment to quality, relentlessly seeking to improve the patient and caregiver experience, promoting a healthy and resilient workplace culture, and contributing to a sustainable healthcare system in Ontario.

Overview

We are looking for an EXTRAORDINARY LEADER. The Operations Manager reports to the Director of Operations and is accountable for leading the Personal Support and Nursing Management team in the region. This person will provide professional knowledge and support to the team in the daily operations of client services, case management, human resources and claims management in accordance with CarePartners’ mission statement, established policies and procedures, relevant legislation, government guidelines, the Collective Agreement, ESA, Ontario 2000 and local contract requirements.

We have an opening available for a dynamic leader to join our team in the position of Operations Manager, South East and Champlain region.

This position can be based in our Brockville or Pembroke offices with flexibility to work hybrid a portion of the time, and may include travel throughout the South East and Champlain regions.

What We Offer

Competitive salary based on experience
Flexibility to work remotely a portion of the time
Supportive and positive leadership support
Robust Employee Assistance Program (EAP) for you and your family members
Health & dental benefits, plus retail discounts and recognition rewards
Opportunities to volunteer in countries with limited access to healthcare services
This position offers a competitive compensation grid, with salary progression based on hours worked and role-specific criteria. The salary range is $89,505.00 to $110,994.00, and placement within the grid will be determined in accordance with company policies and procedures, as well as the candidate’s knowledge, skills, qualifications, and relevant experience.

What The Role Involves

Building and coaching your team:

Applying your leadership skills to provide training, supervision, and coaching to evaluate members of the Personal Support and Nurse Management Teams.
Assisting Management with recruitment efforts.
Identifying and conducting training and development opportunities to enable members of the management team and support staff to attain program goals.
Supporting with managing front line staff performance issues, coaching and development.
Developing consistent workflow routines to support patient service satisfaction.

Monitoring quality and compliance:

Reviewing service audits and administrative procedures in order to make improvement recommendations.
Ensuring that service standards and procedures for client services are met through supervision and Quality Management (QM) and Risk Management policies and practices.
Monitoring compliance with employment legislation, OH&S policies and practices, service contracts, ESA, Ontario 2000 and the Collective Agreement (if applicable).

Supporting Health and safety:

Reviewing Supervisor Accident Investigation Reports (SAIR) for accuracy, trends, and risk and training issues.
Assisting Managers in facilitating modified work opportunities.
In consultation with the Corporate OH&S department, implements preventative Health and Safety programs.

Representing your branch:

Actively participates on internal and external committees and in community functions (i.e. community advisory committees/boards, workshops, job/health fairs, provider meetings)
Communicating and liaising with major purchasers/funders and other community agencies to discuss their satisfaction with service delivery, any concerns and case management issues.

What You Bring

Registered Nurse (RN) or Registered Practical Nurse (RPN) degree or diploma
Current College of Nurses of Ontario (CNO) registration in good standing
Diploma or Degree in a Health Care or Human Resources related field
Membership with a Regulated Health Professional/Regulatory Body is an asset
3-6 years of previous leadership experience and a proven track record of coaching and supporting teams
A strong desire and commitment to making a difference in the lives of our patients
Exceptional interpersonal skills and people management skills
Excellent communication skills including verbal and written skills
Proven computer skills, including e-mail, MS Word and Outlook, work scheduling systems
Excellent analytical and problem-solving skills
Case management skills are an asset
A strong desire and commitment to making a difference in the lives of our patients
Exceptional interpersonal skills
A valid Driver’s license and reliable personal vehicle
Excellent English verbal and written communication skills
Current immunization record
To protect our patients, we require a current vulnerable sector check and a clear background check

CarePartners In Your Community

In addition to providing home-based health care, CarePartners also serves the community through clinics, transitional care units, and provides relief in retirement homes and shared care settings. Through our Community Nursing Services outreach program, we’ve been organizing staff-led medical care and clinics in countries with poor access to health care since 2009.

Accessibility

CarePartners welcomes and encourages applicants from people with disabilities. Candidates can request accommodations at any time in the hiring process.

Artificial Intelligence

CarePartners uses iCIMs as part of our recruitment and hiring process. While we incorporate select Artificial Intelligence (AI) features to enhance process efficiency, we remain committed to human-led decision making. All AI-generated outputs are subject to human review to ensure accuracy and fairness.

This job posting is available due to an existing vacancy.

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More about this job

Responsibilities

The Operations Manager leads the Personal Support and Nursing Management team to ensure high-quality client services and operational efficiency. They are responsible for coaching staff, monitoring compliance with legislation and company policies, and representing the branch in the community.

Requirements

Candidates must hold a degree or diploma as a Registered Nurse (RN) or Registered Practical Nurse (RPN) with current CNO registration. A minimum of 3-6 years of leadership experience and strong interpersonal and analytical skills are required.

Skills

Leadership
Team management
Coaching
Case management
Human resources
Quality management
Risk management
Performance management
Communication skills
Analytical skills
Problem-solving
Nursing
Compliance monitoring
Health and safety
Interpersonal skills

Benefits

Health insurance
Dental benefits
Employee assistance program
Retail discounts
Recognition rewards

Visa sponsorship

Not detected in the job text

Keywords

Operations Manager
Home health care
Nursing management
Personal support
Case management
Human resources
Claims management
Quality management
Risk management
Employment legislation
OH&S
Collective agreement
Registered Nurse
Registered Practical Nurse
CNO
Leadership
Coaching
Performance management
Compliance
Community outreach
Healthcare administration
Staff supervision
Service audits
Accident investigation
Modified work
MS Word
Outlook
Scheduling systems
Vulnerable sector check
Background check

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