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Added 12 mins ago
Coordonnateur déploiement SAP
CGI
Montreal, QC
Full-time
We are currently seeking a Deployment / Cutover Coordinator to support the preparation and execution of SAP deployments.
Added 12 mins ago
Staffing Coordinator
Shannex Incorporated
Moncton, NB
Full-time
We are searching for a Staffing and Scheduling Coordinator to join our Bridgeview Hall & Losier Hall team based in Miramichi, Moncton, Saint John, Fredericton, or Quispamsis.
Added 12 mins ago
E-Commerce Portfolio Lead
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Mississauga, ON
Full-time
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Added 12 mins ago
Manager, Site and Clinical Services - Long Term Care and Assisted Living
The Good Samaritan Society
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Full-time
Added 13 mins ago
Digital Marketing Coordinator - Display & Social
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Newmarket, ON
Full-time
…Canada’s award-winning Marketing team. As a digital marketing coordinator - social & display, you’ll help create meaningful connections with customers by delivering engaging, measurable…
Added 28 mins ago
Health Safety Environment & Training Coordinator
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Added 28 mins ago
Social Media & Student Engagement Coordinator
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Victoria, BC
$20 to $22 CAD / hour
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Added 43 mins ago
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Added 43 mins ago
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$45,000 to $55,000 CAD / year
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Added 43 mins ago
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Added 43 mins ago
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Added 43 mins ago
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Added 43 mins ago
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Added 43 mins ago
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Added 58 mins ago
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Added 58 mins ago
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MISC 26/27 - 12: Transportation Coordinator
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Added 1 hour ago
Research Assistant
The University of British Columbia
Vancouver, BC
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CarePartners

Team Coordinator

Waterloo, ON, Canada

Job type: Temporary
Apply by: Sep 29, 2027
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

Who We Are

CarePartners is one of Ontario’s largest accredited home health care providers, providing nursing, personal support, therapy and rehabilitation support services for patients of all ages. We care for approximately 72,000 patients each year in homes, schools, clinics, workplaces and retirement homes, through our 24 locations and 24 nursing clinics. CarePartners is proud of its commitment to quality, relentlessly seeking to improve the patient and caregiver experience, promoting a healthy and resilient workplace culture, and contributing to a sustainable healthcare system in Ontario.

Overview

CarePartners is adding to our team and we are looking for Team Coordinators to ensure effective customer service and communication between patients, families, and staff. Our Team Coordinators ensure the scheduling of our PSWs, Nurses, and Therapists meets service delivery standards and administrative functions related to client services are performed in a timely manner.

We have an immediate Temporary Full-time 18-month contract opening in the Waterloo office!

Hours of work are a schedule of defined shifts. We hire for days/afternoons/evenings.

What We Offer

Incentives and Perks

Meaningful, fulfilling work, helping patients and their families behind the scenes
Supportive team environment and a great corporate culture
Paid orientation and comprehensive training and onboarding
Access to group discounts, including exclusive discounts from various retailers
Total rewards program which includes health & dental benefits
An Employee Assistance Program (EAP) for you and your family members
Opportunities for continuing education and training
Hands on mentoring and leadership support
Opportunities to volunteer in countries with limited access to healthcare services
This position offers a competitive compensation grid, with progression based on hours worked and role-specific criteria. The hourly range is $19.67 to $26.40, and placement within the grid will be determined in accordance with company policies and procedures, as well as the candidate’s knowledge, skills, qualifications, and relevant experience.

What The Role Involves

You’ll be the bridge between patients/caregivers, their families, Personal Support Workers, team supervisors, funders, finance and other CarePartners employees
Receiving routine referral/intake information from funders and private-pay clients
Developing and coordinates service schedules while considering relevant factors
Informing workers of new assignments and changes to their schedules
Entering relevant information into the automated information system/database
Producing schedules and reports on regular basis, and on request of the Supervisor
Receiving and manage inbound telephone calls and email inquiries related to service
Performing other administrative duties
Other duties as required

What You Bring

A strong desire and commitment to making a difference in the lives of their patients
Post-secondary education is preferred and one (1) year of job-related experience (such as administrative or customer service) is required
Exceptional interpersonal and customer service skills
Ability to work both independently and as part of a team
Strong proficiency in all aspects of Microsoft Office, with proven skills in Word and Excel
A strong attention to detail and the ability to learn new systems and databases
Effective verbal and written communication skills
Non-traditional hours, including evenings and weekends are required
Experience in the health care field an asset
A Clear background check

CarePartners In Your Community

In addition to providing home-based health care, CarePartners also serves the community through clinics, transitional care units, and provides relief in retirement homes and shared care settings. Through our Community Nursing Services outreach program, we’ve been organizing staff-led medical care and clinics in countries with poor access to health care since 2009.

Accessibility

CarePartners welcomes and encourages applicants from people with disabilities. Candidates can request accommodations at any time in the hiring process.

Artificial Intelligence

CarePartners uses iCIMs as part of our recruitment and hiring process. While we incorporate select Artificial Intelligence (AI) features to enhance process efficiency, we remain committed to human-led decision making. All AI-generated outputs are subject to human review to ensure accuracy and fairness.

This job posting is available due to an existing vacancy.

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More about this job

Responsibilities

The Team Coordinator acts as a bridge between patients, families, and staff to ensure effective communication and service delivery. They are responsible for scheduling healthcare workers, managing inbound inquiries, and performing essential administrative tasks within the database.

Requirements

Candidates must have at least one year of relevant administrative or customer service experience and a strong proficiency in Microsoft Office. A post-secondary education is preferred, and the role requires the ability to work non-traditional hours including evenings and weekends.

Skills

Customer service
Scheduling
Communication
Microsoft Office
Microsoft Word
Microsoft Excel
Data entry
Administrative support
Interpersonal skills
Attention to detail
Problem solving
Time management
Teamwork

Benefits

Health benefits
Dental benefits
Employee Assistance Program
Paid orientation
Training and onboarding
Group discounts
Total rewards program
Continuing education opportunities
Mentoring and leadership support

Visa sponsorship

Not detected in the job text

Keywords

Team Coordinator
Healthcare
Scheduling
Administrative
Customer Service
Microsoft Office
Word
Excel
Data Entry
Patient Care
Home Health Care
Intake
Referral Management
Database Management
Communication
Reporting

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