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CarePartners

Team Coordinator

Barrie, ON, Canada

Part-time

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Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Oct 28, 2027
Posting language: English
Posted: Oct 28, 2026

Original job description

Who We Are

CarePartners is one of Ontario’s largest accredited home health care providers, providing nursing, personal support, therapy and rehabilitation support services for patients of all ages. We care for approximately 72,000 patients each year in homes, schools, clinics, workplaces and retirement homes, through our 24 locations and 24 nursing clinics. CarePartners is proud of its commitment to quality, relentlessly seeking to improve the patient and caregiver experience, promoting a healthy and resilient workplace culture, and contributing to a sustainable healthcare system in Ontario.

Overview

CarePartners is adding to our team and we are looking for Team Coordinators to ensure effective customer service and communication between patients, families, and staff. Our Team Coordinators ensure the scheduling of our PSWs, Nurses, and Therapists meets service delivery standards and administrative functions related to client services are performed in a timely manner.

We have immediate Part-Time openings in the Barrie!

What We Offer

Incentives and Perks

Meaningful, fulfilling work, helping patients and their families behind the scenes
Supportive team environment and a great corporate culture
Paid orientation and comprehensive training and onboarding
Access to group discounts, including exclusive discounts from various retailers
Total rewards program which includes health & dental benefits
An Employee Assistance Program (EAP) for you and your family members
Opportunities for continuing education and training
Hands on mentoring and leadership support
Opportunities to volunteer in countries with limited access to healthcare services
This position offers a competitive compensation grid, with progression based on hours worked and role-specific criteria. The hourly range is $19.67 to $26.40, and placement within the grid will be determined in accordance with company policies and procedures, as well as the candidate’s knowledge, skills, qualifications, and relevant experience.

What The Role Involves

You’ll be the bridge between patients/caregivers, their families, Personal Support Workers, team supervisors, funders, finance and other CarePartners employees
Receiving routine referral/intake information from funders and private-pay clients
Developing and coordinates service schedules while considering relevant factors
Informing workers of new assignments and changes to their schedules
Entering relevant information into the automated information system/database
Producing schedules and reports on regular basis, and on request of the Supervisor
Receiving and manage inbound telephone calls and email inquiries related to service
Performing other administrative duties
Other duties as required

What You Bring

A strong desire and commitment to making a difference in the lives of their patients
Post-secondary education is preferred and one (1) year of job-related experience (such as administrative or customer service) is required
Exceptional interpersonal and customer service skills
Ability to work both independently and as part of a team
Strong proficiency in all aspects of Microsoft Office, with proven skills in Word and Excel
A strong attention to detail and the ability to learn new systems and databases
Effective verbal and written communication skills
Non-traditional hours, including evenings and weekends are required
Experience in the health care field an asset
A Clear background check

CarePartners In Your Community

In addition to providing home-based health care, CarePartners also serves the community through clinics, transitional care units, and provides relief in retirement homes and shared care settings. Through our Community Nursing Services outreach program, we’ve been organizing staff-led medical care and clinics in countries with poor access to health care since 2009.

Accessibility

CarePartners welcomes and encourages applicants from people with disabilities. Candidates can request accommodations at any time in the hiring process.

Artificial Intelligence

CarePartners uses iCIMs as part of our recruitment and hiring process. While we incorporate select Artificial Intelligence (AI) features to enhance process efficiency, we remain committed to human-led decision making. All AI-generated outputs are subject to human review to ensure accuracy and fairness.

This job posting is available due to an existing vacancy.

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More about this job

Responsibilities

The Team Coordinator manages service schedules for nursing and therapy staff while acting as a primary point of contact for patients and their families. They are responsible for maintaining accurate records in the database and handling administrative inquiries via phone and email.

Requirements

Candidates must have at least one year of administrative or customer service experience and a strong proficiency in Microsoft Office. A post-secondary education is preferred, and the role requires availability for non-traditional hours including evenings and weekends.

Skills

Customer service
Scheduling
Microsoft Office
Microsoft Word
Microsoft Excel
Data entry
Communication
Interpersonal skills
Administrative support
Attention to detail
Database management

Benefits

Health benefits
Dental benefits
Employee Assistance Program
Paid orientation
Training and onboarding
Group discounts
Total rewards program
Continuing education opportunities
Mentoring and leadership support

Visa sponsorship

Not detected in the job text

Keywords

Team Coordinator
Home health care
Scheduling
Administrative
Customer service
Microsoft Office
Microsoft Word
Microsoft Excel
Database
Referral management
Patient care
Nursing support
Therapy support
Personal Support Worker
Healthcare
Data entry
Communication
Reporting

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