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Added 1 day ago
HC
Personal Support Worker (PSW) Washago
Home Care Assistance of Barrie, Ontario
Washago, ON
- $21 CAD / hour
- Part-time
Provide behavior support and crisis intervention
Added 1 day ago
VC
Withdrawal Management Worker
Vancouver Coastal Health
Vancouver, BC
- $33.46 to $35.31 CAD / hour
- Part-time
Come work as a Withdrawal Management Worker with Vancouver Coastal Health (VCH) on the Vancouver Detox team in Vancouver, BC. Apply now to join the team!
Added 1 day ago
AH
Outreach Worker
ALPHA HOUSE
Calgary, AB
- Full-time
…Calgary Bylaw, and Calgary Transit, and provide an alternative response to public intoxication, alongside working in crisis situations with a wide range of social services and community…
Added 1 day ago
LH
Program Resource Worker
Lookout Housing and Health
North Vancouver, BC
- Internship
The Program Resource Worker (PRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 1 day ago
TC
Community Support Worker, Part-Time
Taproot Community Support Services
Abbotsford, BC
- Part-time
Under supervision, the community support worker (CSW) is responsible for assisting clients of an accredited agency who are living independently with their physical, economic, vocational,…
Added 1 day ago
FS
Victim Support Worker- Part-Time
Family Services of Greater Vancouver
Burnaby, BC
- $31 CAD / hour
The Victim Support Worker is responsible for providing support to clients who have experienced violence and may or may not be involved in the justice system as a result of being the victim…
Added 1 day ago
LH
Job Title Clinical Resource Worker
Lookout Housing + Health Society
Surrey, BC
- Internship
The Clinical Resource Worker (CRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society including following Lookout’s…
Added 1 day ago
LH
Program Resource Worker
Lookout Housing and Health
North Vancouver, BC
- Internship
The Program Resource Worker (PRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 1 day ago
R
Senior Recreational Support Worker- Part Time (Contract, Winter Session)
Reena
Toronto, ON · GTA, Ontario
- $21.76 CAD / hour
- Part-time
- Temporary
Senior Recreational Worker must have G drivers License
Added 1 day ago
FH
Social Worker, MSW - Surrey Memorial Hospital and Jim Pattison Outpatient Care & Surgery Centre
Fraser Health Authority
Surrey, BC
- $44.85 to $56.02 CAD / hour
- Full-time
…Manager, Clinical Operations, provides comprehensive social worker services and therapeutic clinical counseling to patients and families for an the assigned clinical specialty area;…
Added 1 day ago
FN
Cultural Liaison
First Nations Health Authority
Chilliwack, BC
- Full-time
…This role will operate within the context of the toxic drug crisis and a harm reduction approach, supporting regional and community-based responses to drug toxicity and substance…
Added 1 day ago
TB
Kizhaay Anishinaabe Niin Prevention and Outreach Worker (Pilot)
Thunder Bay Indigenous Friendship Centre
Thunder Bay, ON
- Full-time
The Kizhaay Anishinaabe Niin (KAN) Prevention & Outreach Worker is responsible for delivering
Added 1 day ago
Emergency Shelter Worker - Relief (Afternoons)
Calgary Drop-In Centre (the DI)
Calgary, AB
…ability to lift, push, and pull up to 50 lbs, move quickly in response to emerging situations, bend, kneel, reach overhead, climb stairs or ladders, and remain seated or standing for…
Added 1 day ago
Emergency Shelter Worker - Relief (Days)
Calgary Drop-In Centre (the DI)
Calgary, AB
…ability to lift, push, and pull up to 50 lbs, move quickly in response to emerging situations, bend, kneel, reach overhead, climb stairs or ladders, and remain seated or standing for…
Added 1 day ago
MG
Withdrawal Management Counsellor
Michael Garron Hospital
Toronto, ON
- Full-time
Accredited College diploma in either Human Resources Counsellor or Social Services Worker required.
Added 1 day ago
HR
Social Worker, MSW - Outpatient Mental Health (Stepped Care Model)
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
We are looking for a Social Worker to work within our Adult Outpatient, Mental Health and Addictions Program. Working within a Stepped Care Model, this position provides a combination of…
Added 1 day ago
C
Community Support Worker
CarePros
Edmonton, AB
- Full-time
Training or experience in mental health support, de-escalation, or crisis response.
Added 2 days ago
Disability Support Worker (Male)
New Age Services Inc.
Calgary, AB
If you do not currently hold training in Non-Violent Crisis Intervention (CPI), NAS will provide the required training.
Added 2 days ago
CM
#804 Mobile Mental Health Crisis Worker
Canadian Mental Health Association, Niagara Branch
Niagara Falls, ON · St. Catharines, ON · Welland, ON
- Full-time
The Mobile Mental Health Crisis Worker provides brief on-site risk assessments, crisis counselling and treatment, and community connection to services for individuals presenting with severe…
Added 2 days ago
SJ
Registered Nurse ICU
St. Joseph's Health Centre, Toronto
Toronto, ON
- Temporary
A Critical Care Response Team also works out of the ICU with specifically trained ICU RNs assigned on a 24/7 basis.
Added 2 days ago
SJ
Registered Nurse ICU
St. Joseph's Health Centre, Toronto
Toronto, ON
- Part-time
A Critical Care Response Team also works out of the ICU with specifically trained ICU RNs assigned on a 24/7 basis.
Added 2 days ago
FT
Associate Dean - School of Nursing
Fanshawe Toronto@ILAC
London, ON
- Full-time
…stage-gate process, and the ongoing review of existing programs in response to changing economic and market pressures, changing technology and employment opportunities according to…
Added 2 days ago
Youth Worker 1-4 (Dartmouth)(Relief Roster)
The Government of Nova Scotia
Dartmouth, NS
Training or experience in Nonviolent Crisis Intervention (NCI), suicide intervention, first aid/CPR, and mental health crisis response.
Added 2 days ago
LH
Job Title Program Resource Worker
Lookout Housing + Health Society
North Vancouver, BC
- Internship
The Program Resource Worker (PRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 2 days ago
LH
Job Title Program Resource Worker
Lookout Housing + Health Society
North Vancouver, BC
- Internship
The Program Resource Worker (PRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…

CarePros

Community Support Worker

Edmonton, AB, T6H 4A6, Canada

$2M Alberta Auto Insurance Liability coverage. · Full-time

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Job details

Pay: $2M Alberta Auto Insurance Liability coverage.
Job type: Full-time
Posting language: English
Posted: Oct 23, 2026

Original job description

Community Support Worker (Full-Time or Temporary Casual)

Location: Edmonton and surrounding area.

Schedules Available

Full-Time Days: 7:00am–3:00pm (6 days on / 3 days off).
Full-Time Evenings: 3:00pm–11:00pm (6 days on / 3 days off).
Full-Time Overnight Awake: 11:00pm–7:00am (6 days on / 3 days off).
Temporary Casual: Minimum three shifts per month.

This Community Support Worker (CSW) role reports to the Program Supervisor, offering support for older adults with complex health and well-being needs, including individuals transitioning from extended hospital stays (often spanning multiple years) into community-based settings. The work is hands-on, structured, and responsibility-heavy. Employee provides personal care, safe transfers, incontinence support, medication administration, and high-quality observation and documentation. The role requires strong clinical awareness, critical thinking, and the ability to recognize early health or behavioural changes that may signal escalating risk or the need for intervention. You will support individuals who experience periods of acute mental health instability, requiring calm presence, consistency, and sound judgement to maintain safety, dignity, and stability in the community.

The Support Environment

Individuals supported in this program may present with:

Mobility limitations and elevated fall risk.
Incontinence and daily peri-care needs.
Complex medical histories with recurring or fluctuating health concerns that may impact mental health stability.
Periods of acute psychosis, agitation, or behavioural dysregulation.
Swallowing or feeding safety considerations requiring careful meal preparation and pacing.
Rigid routines, heightened environmental sensitivity, or fixations that impact daily functioning and stress levels.

What You’ll Do

Complex Personal Care & Mobility Support

Provide daily showering, toileting, peri-care, continence care, and hygiene routines with privacy, consent, and dignity.
Support safe transfers and mobility, using consistent techniques to reduce risk and maintain independence where possible.

Medication Administration & PRN Awareness

Administer scheduled medications and document accurately in accordance with policy and care plans.
Demonstrate strong understanding of PRNs, including indications, monitoring expectations, and behavioural or health implications.
Observe, document, and communicate medication effects or concerns promptly.

Health Observation, Early Detection, and Escalation

Monitor and track baseline and changes in:
- Mood, affect, thought patterns, agitation, aggression.
- Energy, sleep, appetite, pain indicators, and overall presentation.
- Emerging patterns that may indicate health or mental health destabilization.
Use sound judgement to escalate appropriately to Supervisors, on-call supports, or emergency services when required.

Psychosis-Informed Support & Safety

Provide calm, structured, and consistent support during periods of mental health instability.
Apply de-escalation strategies and therapeutic communication to reduce risk and prevent escalation.
Manage safety risks including falls, behavioural incidents, and self-harm risk using approved safety plans and protocols.

Environment, Routine, and Predictability

Maintain an organized, supportive environment that promotes regulation and stability.
Follow established routines and expectations that reduce distress and support emotional safety.
Support healthy boundaries while adapting to individual needs and triggers.

Documentation & Coordination

Complete thorough documentation including narrative notes, symptom tracking, incident reports, and trend awareness.
Coordinate appointments, follow-ups, and communication with external health providers in collaboration with the Program Supervisor and on-call team.

What Success Looks Like

You identify and document subtle changes before they escalate into crises.
Medications and PRNs are administered safely, consistently, and accurately documented.
Personal care is delivered professionally and respectfully, even during challenging moments.
You maintain structure and calm during mental health instability without escalating power struggles.
You know when to manage independently and when escalation is required.

Who This Role Fits Best
This role is well-suited for applicants with experience in:

Acute care, long-term care, or supportive living environments.
Hospital-based support or mental health units.
Community disability or mental health support roles involving medications and personal care.
Roles requiring high observation standards, strong documentation, and comfort with complex health presentations.

Required Skills & Experience

Demonstrated experience providing hands-on personal care and supporting mobility and transfers.
Comfort supporting individuals experiencing acute mental health symptoms and behavioural escalation.
Strong observation, documentation, and follow-through skills.
Sound judgement in crisis or risk scenarios and ability to escalate appropriately.
Ability to prepare meals safely with awareness of swallowing or feeding considerations.

Assets (Strongly Valued)

Experience with medication administration and PRN workflows.
Background in environments requiring close health and behavioural monitoring.
Training or experience in mental health support, de-escalation, or crisis response.
Experience supporting individuals with rigid routines, environmental sensitivities, or complex behaviours.
Education in Human Services, Disability Studies, Psychology, Social Work, Community Rehabilitation, or related fields.

Compliance Requirements

Active Alberta Class 5 Driver’s License.
Clear 3-year Alberta Driver’s Abstract.
Standard/Intermediate First Aid with CPR Level C.
$2M Alberta Auto Insurance Liability coverage.
Clear Criminal Record Check with Vulnerable Sector Check (obtained within past 5 months).
Clear Intervention Record Check (obtained within past 5 months).

Physical Requirements

Able to perform lift assist with the individual in care (to perform safe transfers and mobility).
Ability to walk and stand for extended periods.
Bend, kneel, crouch, and maintain balance to reduce fall risk.
Perform repetitive tasks and detailed documentation.

The Perks

Group RRSP matching after 1 year of active full-time employment.
Employee and Family Assistance Program and Health, Dental, Vision, and Travel benefits for full-time employees.
We are partnered with ZayZoon, an employee benefit that gives you instant access to your wages ahead of payday.
Career growth within a growing organization.
Technology-supported care workflows with mobile access.
Cornell University TCI (Therapeutic Crisis Intervention) training.
Ongoing professional development.
Strong supervisory and on-call support, complex care is never done alone.

We thank all applicants for applying; however, only candidates selected for an interview will be contacted.

#mp

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More about this job

Responsibilities

The Community Support Worker provides hands-on personal care, medication administration, and mobility support for older adults with complex health needs. They are responsible for monitoring health and behavioral changes, documenting observations, and maintaining a safe, structured environment.

Requirements

Candidates must have experience in acute care, long-term care, or mental health support, along with strong documentation and crisis management skills. Required certifications include a valid Alberta Class 5 Driver’s License, First Aid with CPR Level C, and clear criminal and intervention record checks.

Skills

Personal care
Medication administration
Mobility support
Critical thinking
Clinical awareness
Documentation
De-escalation
Crisis intervention
Behavioral monitoring
Safety planning
Therapeutic communication
Meal preparation
Hygiene routines
Fall risk management
Incontinence support

Benefits

Group RRSP matching
Employee and Family Assistance Program
Health benefits
Dental benefits
Vision benefits
Travel benefits
Instant wage access
Career growth opportunities
Professional development
Therapeutic Crisis Intervention training

Visa sponsorship

Not detected in the job text

Keywords

Community Support Worker
Personal Care
Medication Administration
Mental Health Support
Acute Care
Long-term Care
Documentation
Crisis Intervention
Mobility Support
Behavioral Dysregulation
Psychosis-informed Support
First Aid
CPR
Vulnerable Sector Check
RRSP
Health Benefits
Therapeutic Crisis Intervention
Clinical Awareness
Safety Protocols
Case Management

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