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CareRx

Pharmacy Assistant, L2

Lethbridge, AB, Canada

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Job details

Posting language: English
Posted: Oct 29, 2026

Original job description

About CareRx Corporation

At CareRx, we are shaping the future of senior care through pharmacy services that make a real difference. As Canada’s trusted leader in specialty pharmacy services for long-term care, retirement and congregate living communities, we are committed to enhancing the health of Canadians with unique and complex medication needs. Our goal is to improve clinical outcomes and provide personalized care every step of the way.

CareRx is looking for a Pharmacy Assistant L2 with Kroll pharmacy software experience to join our Pharmacy team in supporting a group of LTC Homes and Retirement Communities in our Lethbridge Pharmacy. The Pharmacy Assistant will assist with the preparation, packaging and organization of medication deliveries, while supporting daily operations in accordance with the Pharmacy Standards of Practice.

Why you should join CareRx

Collaborative Team: Work with colleagues who share a passion for shaping the future of senior care.

Make a Real Impact: Feel fulfilled knowing your work directly benefits others within the communities we serve.

Flexible Benefits: For eligible roles, enjoy flexible medical and dental coverage that fits your needs.

Defined Work Schedule: Offers a healthy work-life balance with predictable hours.

Focus on Care: Work in an environment where your clinical expertise takes priority - without the demands of retail pharmacy.

Supportive Culture: Be part of a respectful, inclusive workplace where collaboration, connection and shared purpose drive everything we do.

Stability and Growth: Join a well-established Canadian company with a strong foundation for job security and opportunities to grow your career.

Appreciation in Action: We recognize great work through peer-nominated awards, team shout-outs and everyday moments of appreciation.

Celebrations and Community: From cultural events to team socials and holiday fun - we make time to connect, celebrate and enjoy the moments that bring us together.

Role Accountabilities:

Entering new prescriptions and client information to be filled within Kroll Pharmacy software
Process refill prescriptions within Kroll Pharmacy software
Responding to phone inquiries from nurses providing strong customer service
Conduct third-party adjudications required for prescription billing
Ensure adherence to order cut-off times to achieve timely task completion
Deliver prescription labels to the production department ahead of scheduled delivery times
Proactively seek guidance from registered pharmacy professionals in navigating complex situations
Maintain confidentiality and ethical standards and protect personal and organizational information
Other duties will be assigned as required for business needs within the Pharmacy Assistant scope of responsibilities

What You Will Bring to The Team:

Experience as a Pharmacy Assistant or certification from an accredited Pharmacy Assistant program is preferred, but not required
Excellent working knowledge of Kroll and eMAR systems (Point Click Care, Catalyst, Med E Care)
Competency with Microsoft Office software
Demonstrated ability to operate PACMed and PACVision machines
Excellent visual acuity, numeracy, detail orientation and ability to multi-task
Excellent time management and organizational skills
Excellent verbal and written communication skills

See what one of our current Pharmacy Assistants has to say about working at CareRx

"Since joining CareRx 1.5 years ago, I’ve had the chance to take on new challenges and grow in my role. The support and encouragement from the team have made a big difference in my development personally and professionally. There’s a strong sense of community here, with a great balance of hard work and celebration. Whether it’s team events, daily tasks, or recognition, CareRx truly values its employees and creates a positive environment to thrive in."

Compensation Range: Actual pay rate will be based on the individual candidate’s credentials and experience.
Location: This is on-site role at our Lethbridge Pharmacy and follows a five-day workweek with participation in on-call rotation for weekends.
Work Shifts: Mon-Fri, 9am-5pm
Opportunity: This is a current existing position
AI Disclosure: CareRx does not use AI to screen candidates

Application Process 

CareRx is committed to employment equity and a diverse, inclusive workplace where everyone can thrive. We welcome applicants of all abilities and will provide accommodations upon request throughout the selection process.

All applicants must successfully pass satisfactory background screening which can include depending on role, Criminal Record Check, Credit Check, Driver’s Abstract, Education Verification, Current Professional Registration and Referencing. Background screening will be completed after an offer of employment has been extended and accepted. 

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More about this job

Responsibilities

The Pharmacy Assistant will process prescriptions and manage client information using Kroll software while ensuring accurate medication packaging and delivery. They will also provide customer service to nursing staff and handle third-party billing adjudications.

Requirements

Candidates should have experience as a Pharmacy Assistant or relevant certification, along with proficiency in Kroll and eMAR systems. Strong organizational skills, attention to detail, and the ability to operate pharmacy production machinery are essential.

Skills

Kroll pharmacy software
Pharmacy operations
Customer service
Third-party adjudication
Prescription billing
Medication packaging
Point Click Care
Catalyst
Med E Care
Microsoft Office
PACMed
PACVision
Time management
Detail orientation
Communication skills

Benefits

Medical coverage
Dental coverage
Flexible benefits

Visa sponsorship

Not detected in the job text

Keywords

Pharmacy Assistant
Kroll
LTC Homes
Retirement Communities
Medication
Prescription
Adjudication
eMAR
Point Click Care
Catalyst
Med E Care
Microsoft Office
PACMed
PACVision
Pharmacy Standards of Practice
Customer Service
Healthcare
Senior Care
Pharmacy Services
Clinical Outcomes

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