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CareRx Corporation

Manager, Clinical Services

Toronto, ON, Canada

Pay: $120,000 to $130,000 USD / year
Job type: Full-time
Apply by: Oct 23, 2026
Posting language: English
Posted: Sep 23, 2026

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Original job description

Reporting to the Vice President, Clinical Services, the Clinical Services Manager is responsible for the oversight of Clinical Services team in Ontario East. Through leading a team of Clinical Consultant Pharmacists, pharmacy technicians and assistants the Clinical Services Manager ensures a smooth and effective day to day operations of clinical services.

Why you should join CareRx

Collaborative Team: Work with colleagues who share a passion for shaping the future of senior care.

Make a Real Impact: Feel fulfilled knowing your work directly benefits others within the communities we serve.

Flexible Benefits: For eligible roles, enjoy flexible medical and dental coverage that fits your needs.

Defined Work Schedule: Offers a healthy work-life balance with predictable hours.

Focus on Care: Work in an environment where your clinical expertise takes priority - without the demands of retail pharmacy.

Supportive Culture: Be part of a respectful, inclusive workplace where collaboration, connection and shared purpose drive everything we do.

Stability and Growth: Join a well-established Canadian company with a strong foundation for job security and opportunities to grow your career.

Appreciation in Action: We recognize great work through peer-nominated awards, team shout-outs and everyday moments of appreciation.

Celebrations and Community: From cultural events to team socials and holiday fun - we make time to connect, celebrate and enjoy the moments that bring us together.

Role Responsibilities

Plans, supervises and evaluates the day to day workflow of the clinical team
Completion of routine assessments of the clinical team's core tasks (visit frequency, audit completion, portal processes, follow-up plans, communication and documentation)
Completion of routine assessments of medication reviews and ensure all documentation is as per routine practice and provincial legislation
Clinical revenue generation and expenditures to ensure all staff are meeting performance targets; follow up with clinical team members as required to ensure ongoing accountability
Schedule and provide oversight of clinical initiatives including transition support, influenza education, and implementation of other programs and initiatives
Performs duties of a Clinical Consultant Pharmacist
Project management of initiatives implemented by clinical team (i.e. education, program and resource updates, Policy & Procedure review and refresh, etc.) and provide status updates to VP, Clinical Operations as required
Provides direction to organize assignments for the Clinical Team
Facilitate clinical and general business development opportunities for the organization
Ensures consistency of care is provided to meet staff, customer contract and resident needs
Operational framework, team and infrastructure needed to support the planning and delivery of programs and services
Maintains communication with Clinical Pharmacy team
Develops and revises goals, standards, and objectives for Clinical Team
Participates in strategic planning of Clinical Pharmacy operations
Oversees the recruitment of new employees including; opening requisitions, interviewing, and on-boarding
Facilitates the provision of resources and equipment to deliver resident care
Manages vacation and time off requests of clinical team
Accountable for performance of clinical team and clinical services provided to customers
Support in managing Clinical budget
Conduct and/or participate in customer business review meetings
Maintain and manage corporate customer relationships
Participate in clinical aspects of RFP presentations in pursuit of new customers
Oversee and facilitate the adoption of new clinical technology into practice
Participate in relevant Seniors based tradeshows and business development conferences/meetings
Understand provincial regulations, health authority requirements, and clinical billing legislation

Required Credentials

Registered Pharmacist or other allied health professional in good standing with the applicable provincial regulatory authority (e.g., Ontario College of Pharmacists in Ontario)
Bachelor of Science in Pharmacy (BScPhm) or Doctor of Pharmacy (PharmD) or equivalent health professional degree
Eligibility to practice in the province(s) supported
Valid driver's license and ability to travel regularly to client sites
Demonstrated proficiency with pharmacy management systems and Microsoft Office Suite

Required Experience

Minimum 5 years of pharmacist/health care professional experience
Minimum 3 years of experience in: Long-Term Care, r etirement living, c ontinuing care, g eriatric pharmacy practice
Minimum 2 years of people leadership experience, including: C oaching and performance management, r ecruitment and onboarding, m anaging remote or geographically dispersed teams
Experience working with: Medication management programs,q uality improvement initiatives, r egulatory compliance, i nterdisciplinary care teams
What you would bring to the team: Multi-site leadership experience, e xperience managing clinical consultant pharmacists/allied health professionals, q uality and accreditation experience,b udget and workforce planning experience

Compensation Range: $120,000 to $130,000. Actual pay rate will be based on the individual candidate's credentials and experience.

Location: Hybrid Position; Travel will be involved

Opportunity: This is a current existing position

Hours: This is a full time position.

AI Disclosure: CareRx does not use AI to screen candidates

Apply About employer

More about this job

Responsibilities

Lead and oversee the clinical services team, including daily operations, staff performance, medication reviews, clinical programs, and consistent care delivery across client sites. Manage staffing, budgets, customer relationships, business development, and the adoption of clinical technology while contributing to strategic planning and regulatory compliance.

Requirements

Requires registration as a pharmacist or other allied health professional in good standing, an eligible degree, provincial practice eligibility, a valid driver's license, and proficiency with pharmacy management systems and Microsoft Office. Candidates need at least five years of healthcare experience, including three years in long-term or geriatric care and two years of people leadership, with experience in medication management, quality improvement, regulatory compliance, and interdisciplinary care.

Skills

Clinical Team Leadership
Pharmacy Operations
Long-Term Care
Geriatric Pharmacy
Medication Management
Quality Improvement
Regulatory Compliance
Performance Management
Recruitment And Onboarding
Remote Team Management
Project Management
Budget Management
Workforce Planning
Business Development
Microsoft Office

Benefits

Flexible Medical And Dental Coverage
Predictable Work Schedule
Work-Life Balance
Career Growth Opportunities
Job Stability
Peer-Nominated Awards And Recognition
Team Social Events And Celebrations

Visa sponsorship

Not detected in the job text

Keywords

Clinical Services
Pharmacy Technicians
Pharmacy Assistants
Long-Term Care
Retirement Living
Continuing Care
Geriatric Pharmacy
Medication Reviews
Quality Improvement
Regulatory Compliance
Interdisciplinary Care Teams
Clinical Billing Legislation
Provincial Regulations
Health Authority Requirements
Pharmacy Management Systems
Microsoft Office Suite
Clinical Technology
Transition Support
Influenza Education
Policy And Procedure Review
Project Management
Budget Planning
Workforce Planning
Recruitment And Onboarding
Performance Management
Customer Business Reviews
Request For Proposal Presentations
Clinical Accreditation

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