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Added 1 hour ago
AN
Project Manager (Design-Build)
Avia NG Airport Consultants
Richmond Hill, ON
- $100,000 to $140,000 CAD / year
- Full-time
We are currently seeking a client-oriented Design-Build Project Manager to join our team in Richmond Hill.
Added 1 hour ago
CI
Preventive Medicine (Public Health Services)
Calian in Space & Technology
Gagetown, NB
- Full-time
Prepare And Submit Public Health Reports For Each Inspection To The Task Manager Within 15 Calendar Days Of The Inspection Date. Reports Must Include
Added 2 hours ago
LC
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Toronto, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 2 hours ago
LC
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Toronto, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 2 hours ago
LC
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Toronto, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 2 hours ago
Georgia Bar - Bartender
Rosewood Hotel Group
Vancouver, BC
Resolve guest complaints, ensuring guest satisfaction. Asking for management assistant where necessary.
Added 2 hours ago
Massage Therapist
Rosewood Hotel Group
Vancouver, BC
Set up and organize workstation with designated supplies, forms and resource materials, report shortages to Assistant Spa Manager.
Added 2 hours ago
Reflections -Bartender
Rosewood Hotel Group
Vancouver, BC
Resolve guest complaints, ensuring guest satisfaction. Asking for management assistant where necessary.
Added 3 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Terrace, BC
- Full-time
Personal MOA and experienced practice manager
Added 3 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Comox, BC
- Full-time
…in-person and Telehealth visits, a full-time professional office manager, and dedicated, knowledgeable MOA staff. A full-time Registered Nurse provides in-clinic phlebotomy, suture removal…
Added 3 hours ago
Weekend Part Time Operations Generalist
Rogers Sports & Media
AB · Edmonton, AB
Occasional Production Assistant duties in the Production Control Room.
Added 4 hours ago
TU
Research Asst/Tech 4
The University of British Columbia
Vancouver, BC
- $5,770 to $6,270 CAD / month
- Full-time
CUPE 116 Salaried - Research Assistant /Technician 4
Added 4 hours ago
UO
Research Asst/Tech 4
University of British Columbia
Vancouver, BC · UBCV | Biological Sciences Building (BIOL)
- $5,770 to $6,270 CAD / month
- Full-time
CUPE 116 Salaried - Research Assistant /Technician 4
Added 4 hours ago
CK
Gérant Magasin
Circle K
Chambly, QC
- Full-time
Leadership and Management: Directly supervises the activities of 2 or more full-time employees which may include Assistant Manager(s), Lead Representative(s) and Customer Service…
Added 5 hours ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 5 hours ago
OI
Data Implementation Engineer
Odaia Intelligence Inc.
Remote, Canada
- Full-time
- Remote
As a Data Implementation Engineer reporting to the Manager, Technical Implementations, you will play a critical role in configuring and implementing our AI-driven platform to enable our…
Added 5 hours ago
OI
Senior Data Implementation Engineer
Odaia Intelligence Inc.
Remote, Canada
- Full-time
- Remote
As a Senior Data Implementation Engineer, reporting to the Manager, Technical Implementations, you will own complex customer implementations end-to-end and act as a technical escalation…
Added 6 hours ago
R|
Clerical Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Good judgment is shown in advising the Program Manager and/or delegate of unusual situations or issues,
Added 6 hours ago
SD
Assistant Front Store Manager, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Mississauga, ON
- Part-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 6 hours ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Brampton, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 7 hours ago
UO
Clinical Manager, Student Health and Wellness
University of Ottawa
Ottawa, ON · Minto Sports Complex
- Full-time
The Clinical Manager is responsible for ensuring the effective and efficient delivery of healthcare services to students. This position is responsible for overseeing the clinical…
Added 7 hours ago
RC
Weekend Part Time Operations Generalist
Rogers Communications
Edmonton, AB
- Part-time
Occasional Production Assistant duties in the Production Control Room.
Added 8 hours ago
FH
Rehabilitation Assistant - Home Health - Burnaby
Fraser Health Authority
Burnaby, BC
- $31.17 to $32.85 CAD / hour
- Full-time
Prioritizes, organizes and schedules daily workload by coordinating and communicating workload and scheduling concerns to the Manager, Clinical Operations or designate.
Added 8 hours ago
FH
Rehabilitation Assistant - Chenchenstway
Fraser Health Authority
Burnaby, BC
- $32.84 CAD / hour
- Full-time
We are currently hiring for a Casual Rehabilitation Assistant to join our Long-Term Care, Assisted Living & Specialized Populations team at Chenchenstway located in Burnaby, B.C.
Added 8 hours ago
LC
Merchandiser, Hourly Part Time Evening
Loblaw Companies Limited
Calgary, AB
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards

CareRx

Customer Care Representative

Oakville, ON, Canada

Compensation Range: $18 - $20/hour.

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Job details

Pay: Compensation Range: $18 - $20/hour.
Posting language: English
Posted: Sep 21, 2026

Original job description

CareRx is looking for a highly organized and enthusiastic Customer Care Representative to join our Pharmacy team in supporting a group of LTC Homes and Retirement Communities. Under the direction of the Customer Care Manager, the Customer Care Representative is responsible for ensuring that exceptional customer care is provided to all residents and their representatives.

Why you should join CareRx

Collaborative Team: Work with colleagues who share a passion for shaping the future of senior care.

Make a Real Impact: Feel fulfilled knowing your work directly benefits others within the communities we serve.

Flexible Benefits: For eligible roles, enjoy flexible medical and dental coverage that fits your needs.

Defined Work Schedule: Offers a healthy work-life balance with predictable hours.

Focus on Care: Work in an environment where your clinical expertise takes priority - without the demands of retail pharmacy.

Supportive Culture: Be part of a respectful, inclusive workplace where collaboration, connection and shared purpose drive everything we do.

Stability and Growth: Join a well-established Canadian company with a strong foundation for job security and opportunities to grow your career.

Appreciation in Action: We recognize great work through peer-nominated awards, team shout-outs and everyday moments of appreciation.

Celebrations and Community: From cultural events to team socials and holiday fun - we make time to connect, celebrate and enjoy the moments that bring us together.

Role Accountabilities:

Update and maintain resident profiles and associated accounts within the pharmacy software program
Answering the telephone and all client account inquiries in a timely and professional manner
Contact clients, communicate information about CareRx Pharmacy services and document all applicable prescription and statement payment information
Contact residents and/or their representatives for product payment authorization
Miscellaneous office and administrative support functions when required
Complete daily tasks in accordance with established workplace policies and procedures
Consult with members of the pharmacy management team when there are unresolved issues surrounding day-to-day work functions
Provide exceptional customer care at the highest standard for optimal resident care and quality of pharmacy service
Follow all provincial and federal laws, standards and regulations which govern the practice of pharmacy
Follow all corporate regulations, policies and procedures
Assist in maintaining and monitoring pharmacy inventory
Perform duties and accountabilities of the Pharmacy Assistant, when applicable
Maintain a clean and safe work environment
Ability to effectively train/mentor pharmacy team members as required

What You Will Bring to The Team:

Excellent customer service and interpersonal skills. Fluent in English and French is an asset.
Self-directed, requiring minimal supervision
Knowledge of Microsoft Office, Kroll Windows application and applicable eMAR platforms
Working knowledge of Smart-Link software an asset. Prior experience and knowledge of third party billing
Proven ability to foster strong partnerships with other members of the health care team
Effective organization, planning, and time management skills
An understanding of provincial regulations governing LTC homes and Retirement Communities
Must be highly organized and possess excellent time management skills
Motivated to achieve results that reflect a high standard of quality

Compensation Range: $18 - $20/hour. Actual pay rate will be based on the individual candidate’s credentials and experience.

Location: This is on-site role at our Oakville Pharmacy and follows a five-day workweek.

Work Shifts: Monday to Friday 930am to 530pm

Opportunity: This is a current existing position

AI Disclosure: CareRx does not use AI to screen candidates

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More about this job

Responsibilities

The Customer Care Representative is responsible for maintaining resident profiles, managing client inquiries, and coordinating payment authorizations. They also provide administrative support and ensure pharmacy operations comply with all provincial and federal regulations.

Requirements

Candidates should possess excellent customer service and interpersonal skills with proficiency in Microsoft Office and pharmacy software. Experience with third-party billing and an understanding of regulations governing long-term care homes is required.

Skills

Customer service
Interpersonal skills
Pharmacy software
Microsoft Office
Kroll Windows application
eMAR platforms
Smart-Link software
Third party billing
Time management
Organization
Planning
Communication
Inventory monitoring
Mentoring

Benefits

Medical coverage
Dental coverage
Peer-nominated awards
Team shout-outs
Cultural events
Team socials

Visa sponsorship

Not detected in the job text

Keywords

Pharmacy
Customer Care
LTC Homes
Retirement Communities
Resident Profiles
Pharmacy Software
Kroll
eMAR
Smart-Link
Third Party Billing
Inventory Management
Administrative Support
Healthcare Team
Time Management
Regulatory Compliance

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