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Added 25 mins ago
Clinical Educator
Health Careers Canada
Ottawa, ON
Full-time
Lead and participate in quality improvement, project management and change-management initiatives.
Added 40 mins ago
Marketing Coordinator
Royal Bank of Canada
Toronto, ON
Full-time
Excellent project and time management skills with strong organizational abilities
Added 1 hour ago
Coordinator, Finance & Administrative
Simon Fraser University
Burnaby, BC
The Finance & Administrative Coordinator supports the leadership team of the Invention to Innovation Research and Innovation Institute (i2IRII) and is responsible for the day-to-day…
Added 1 hour ago
CRM Campaign Coordinator
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Added 1 hour ago
Property Services Coordinator
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Collaborate with Business Development, Scientific, Project Management, Logistics, and Technology teams.
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Added 2 hours ago
Project Coordinator
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The Project Coordinator is accountable for the delivery of project sub-components and non-technical projects.
Added 3 hours ago
Marketing Coordinator - 6 month contract
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Toronto, ON
$50,000 to $55,000 CAD / year
Contract
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Added 3 hours ago
Clinical Research Coordinator – Endometriosis Research Program
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Montreal, QC
Contract
…incumbent is responsible for the scientific and operational management of the program’s portfolio of studies, from ethics submission and study registration through recruitment, data…
Added 3 hours ago
Clinical Research Coordinator and Genetic Assistant
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Managing recruitment into the MOHCCN project, including participant selection, clinical data review and management, and tissue sample coordination with research laboratory team.
Added 3 hours ago
Clinical Research Coordinator - Nurse
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Added 3 hours ago
Clinical Research Coordinator – Ethics & Regulatory Affairs
RI-MUHC | Research Institute of the MUHC | #rimuhc
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Added 4 hours ago
Health Information Systems Specialist
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Waterloo, ON
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Spare Parts Coordinator
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Bolton, ON
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The primary contact for customers. Communicates with staff from different departments, such as project engineers, warehouse, and logistics, to ensure the status of orders and resolve any…
Added 4 hours ago
Financial Analyst (12-Month term)
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Coordinate internal and cross-functional project activities related to the application of IFRS Accounting Standards and CSA reporting requirements. Partner with key stakeholders across the…
Added 5 hours ago
Marketing Coordinator
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Excellent project and time management skills with strong organizational abilities
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Client Operations Coordinator
Storm Ideas
Remote, Canada
£30,000 GBP / year
Full-time · Remote
…approvals, stakeholder follow-up, meeting preparation, campaign project management, file organisation, episode deliveries, social-account access, and cross-workstream status…
Added 5 hours ago
Project Logistic Coordinator
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AB · Edmonton, AB
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…of freight pricing, equipment selection, route planning, and project execution across Canada and the United States. You will work closely with customers, operations, dispatch, drivers, and…
Added 5 hours ago
Events & Merchandising Coordinator
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Boutique of Leathers (BOL) is seeking an energetic, organized and hands-on Events & Merchandising Coordinator.
Added 5 hours ago
Hospital to Home (H2H) Coordinator
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Reporting to the Clinical Manager Access & Flow, the BCHS Hospital to Home (H2H) Coordinator in collaboration with the patient, family/supports, physician, and members of the clinical team…
Added 5 hours ago
Project Coordinator
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Full-time
The Project Coordinator will assist in the planning, executing, and delivery of Company projects on time, within budget, and in accordance with specifications. The Project Coordinator will…
Added 6 hours ago
Coordinator, Student Conduct and Case Administration
University of Victoria
Victoria, BC
Full-time
The Coordinator, Student Conduct and Case Administration, plays a critical role in supporting the review and response to student conduct and high-risk behaviour concerns managed by the…
Added 6 hours ago
Director, Community Engagement & Development
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This role provides leadership to a team of four professional staff in major and annual giving, special events, database management, research, donor relations and marketing, communications…
Added 6 hours ago
Compliance Coordinator
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Amherst, QC · Saint-Rémi-d’Amherst, QC
Full-time
We are seeking a motivated, highly organized, and detail-oriented Compliance Coordinator to join our team.

Carey Hall

Guest Experience & Operations Coordinator

Vancouver, BC, Canada

Pay: Starting wage of $24.00 per hour
Experience: 1–3 years of experience in hospitality, customer service, administration, or a related professional environment.
Working hours: 37.5 hours per week
Posting language: English
Posted: Sep 21, 2026

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Original job description

The Opportunity

This is not a traditional front desk position - it is a unique entry point into the organization with a clear pathway for growth. All Guest Experience & Operations Coordinators begin with hospitality as their foundation, welcoming guests and residents, ensuring a seamless front desk experience, and supporting day-to-day operations across Carey Seminary, Carey Residences, and Carey Lodge.

From there, you will take on special projects and assignments in a specialization track aligned with your skills, interests, and organizational needs. Whether supporting operational initiatives across Carey Seminary, Carey Residences, and Carey Lodge (Operations Track), assisting with bookkeeping and reconciliations (Finance Track), providing network and systems support (IT & Systems Track), or contributing to marketing and communications initiatives (Marketing & Advancement Track), you will gain valuable cross-functional experience while building a diverse and transferable operational skill set.

This role is ideal for an early-career professional who thrives in a guest-facing environment, enjoys variety, and is eager to learn. Working alongside experienced managers, you will gain exposure to multiple areas of the organization while developing skills that can support future career growth in hospitality, operations, finance, technology, marketing, or institutional administration.

Key Responsibilities

Guest & Student Services (Core Hospitality)

Warmly welcome and assist short-term guests, residents, and visitors during check-in and check-out.
Issue keys (Goki), parking permits, and meal tickets (Square) as required.
Respond to inquiries by phone, email (Freshdesk), and in person.
Support student move-in and move-out logistics in collaboration with residence staff.
Track and distribute mail and packages for students and residents.

Administrative & Hub Coordination

Maintain reservation and occupancy tracking through MEWS.
Process and reconcile payments through MEWS, Populi, and other digital tools.
Maintain accurate records of check-ins, check-outs, and payment status.
Coordinate with housekeeping and facilities to address guest requests and maintenance issues.
Update signage and ensure common areas remain welcoming and guest-ready.

Systems & Process Support

Operate and support key organizational systems, including:
- MEWS – guest and residence bookings
- Goki – digital key access
- Populi – student financial transactions
- Expedia & Booking.com – online travel agency platforms
Monitor and triage incoming requests to the appropriate internal teams.
Support process improvements and system adoption initiatives.

Specialization Tracks (Project-Based)

In addition to hospitality responsibilities, Coordinators will support managers in one of the following areas:

Operations Track

Hospitality and guest operations
Facilities and property management
Conference and event operations
Cross-functional operations across Carey Seminary, Carey Residences, and Carey Lodge
Process improvement and special projects

Finance Track

Bookkeeping support
Account reconciliations
Expense tracking and reporting

IT & Systems Track

Basic network troubleshooting
User access management
Help desk and technology support

Marketing & Advancement Track

Content creation
Communications support
Event promotion and coordination

Specialization assignments will be based on organizational needs, demonstrated aptitude, and employee interest.

Qualifications & Experience

Spiritual & Missional Alignment

A personal commitment to the Lordship of Jesus Christ and a life shaped by biblical truth, spiritual maturity, and alignment with the Classical Protestant Tradition.
Demonstrated love for the Church and a calling to serve within a Christ-centered, discipleship-focused institution.
Resonance with Carey's mission and a desire to contribute to a culture of formation, faithfulness, and theological clarity.

Performance, Learning & Continuous Improvement

Participate in Carey's Continuous Performance Management framework, including annual goals, quarterly priorities, and regular coaching conversations.
Deliver exceptional service to guests, students, residents, and colleagues.
Demonstrate continuous growth in hospitality, operational, and administrative competencies.
Identify opportunities to improve systems, processes, and the overall guest experience.
Contribute to a culture of accountability, learning, and operational excellence.

Education & Experience

Bachelor's degree completed or nearing completion preferred; ideally in business, communications, hospitality management, information technology, or a related field.
1–3 years of experience in hospitality, customer service, administration, or a related professional environment.
Experience with digital platforms and online systems is considered an asset.
Strong written and verbal communication skills.
Ability to interact confidently and professionally with diverse stakeholders.
Proven ability to learn quickly, manage competing priorities, and adapt to changing circumstances.

Hours & Schedule

Full-Time Opportunities

We are hiring full-time Guest Services & Operations Coordinators (37.5 hours per week).

Full-time team members participate in a rotating weekday schedule designed to provide excellent guest service throughout the day while supporting operational leadership across the department. Standard weekday shifts include:

7:00 a.m. – 3:00 p.m.
11:00 a.m. – 7:00 p.m.
3:00 p.m. – 11:00 p.m.

Shifts rotate on an established schedule, with flexibility required to support operational needs, conferences, and special events.

Compensation & Benefits

Carey offers:

Starting wage of $24.00 per hour
Paid vacation in accordance with employment status and Carey policies
Extended health and dental benefits for eligible full-time employees
Employer-contributed pension plan for eligible full-time employees
Opportunities for mentorship, professional development, and career growth across Carey Seminary, Carey Residences, and Carey Lodge
A mission-driven environment where faith, hospitality, formation, and operational excellence intersect

To Apply

Please submit:

Resume
Brief cover letter outlining your alignment with Carey's mission and your interest in the role

Applications will be reviewed on a rolling basis until the positions are filled.

Apply About employer

More about this job

Responsibilities

The coordinator manages front desk operations, including guest check-ins, key issuance, and facility inquiries across Carey Seminary and Residences. They also support specialized operational tracks such as finance, IT, or marketing to ensure seamless organizational performance.

Requirements

Candidates should have 1-3 years of experience in hospitality or customer service and possess strong communication skills. A bachelor's degree is preferred, along with a personal commitment to the organization's Christ-centered mission.

Skills

Hospitality
Customer service
Operations management
Front desk operations
Administrative support
Reservation management
Payment processing
Communication
Problem solving
Time management
Digital literacy
Facility coordination

Benefits

Paid vacation
Extended health benefits
Dental benefits
Mentorship
Professional development

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Operations
Customer Service
Front Desk
MEWS
Goki
Populi
Square
Freshdesk
Bookkeeping
Reconciliations
Network troubleshooting
Marketing
Communications
Facility management
Event operations
Administration
Check-in
Check-out
Reservation tracking
Student services
Digital tools
Process improvement
Accountability
Professional development

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